Servable Legal Support Co. replied:
This client has been a nightmare from the start. The key word here is new address. We told this client that service comes with three attempts per one address like every other process serving agency in the United States. He assumed our server would try an additional address for free. When we explained to him a separate address would require an separate fee he quite immaturely started to choke up and tear and hung up on us. For future clients, please be advised our servers work really hard to serve your documents and we cannot just attempt multiple addresses for the same rate. Some addresses require different servers to ensure service is met on a timely fashion. With that being said, if this client did not let emotion get the best of him, we would have given him a discounted rate for the second address because clearly he needs it. Instead he is going to pay full price with a less than diligent competitor. Best of luck either way.
Servable Legal Support Co.
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