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Saloncloudsplus

Hawthorne, Pennsylvania

(29)
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5/5

29 customer reviews

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6 November 2019

Great company

Reviewed on Google Maps

10 April 2019

Have been with SC for over a year. the transition was challenging, to the point that we upgraded our level of service to Platinum. Dilan Cloud provided AMAZING service and attention to detail as we adapted to the system. He provided us personal account manager- who is amazing! She is hands on with attention to all of the many marketing platforms we have. The design team is fabulous and turn around work quickly. We have become much more relevant in all social media platforms due to their services. It is still evolving, and i look forward to perfecting our systems. The former company we were using tried to win us back, offering better deals, but i wouldn't consider leaving SC due to the level of personalized service we are receiving. Becky Damiano, GM, Head Quarters Salons Spas Aveda. More...

Reviewed on Facebook

29 March 2019

If you are a salon owner I want you to know that Salon Cloud Plus is a great tool for your salon. It helps the clients and the team it's a great tool. I sent out a 911 HELP call to them our computer went down and need a new internal drive it took 2 days to get. Well panic set in because we could not get into millennium salon appointment book. The team had their appointments on the app. I reached out to customer service saying I was in Aruba on vacation could the help. They were in touch with our front desk in minutes and was able to give them all the information the reservationist needed to keep us up and running for the 2 days. So grateful for customer service and the Salon Cloud App. True professionals it is great to know you have support. Thank YOU!!!!!!! More...

Reviewed on Yelp

11 February 2019

Dilan is a digital genius! He is always on the cutting edge of technology. His expertise has helped me stay out in front of the competition year after year! ! I’m thankful to say salon clouds plus is my go to. More...

Reviewed on Facebook

7 August 2018

This was by far one of the best things I’ve ever done as a salon owner of 20 years! The app is flawless, it never crashes it’s always on time! I love that when I’m driving around town I get alerts that pop up on my phone, you’re close to Martino Cartier salon check out their specials. This is just one of the many things I love about my app. My hat goes off to Salon cloud plus More...

Reviewed on Facebook

7 August 2018

Great App! Easy to deal with from point of purchase to launch. Great in house systems for launch support & training. Our guests love it & think we're cool. Thank you Dylan & team.

Reviewed on Facebook

7 August 2018

Working with this team on installation has been so easy and efficient! After only two days since launching we have almost 500 downloads of the app and are already hearing how much clients love it! Would highly recommend this product to enhance countless aspects to your salon! More...

Reviewed on Facebook

7 August 2018

Love the software, and they have excellent customer service!

Reviewed on Facebook

7 August 2018

Awesome app! Great company! I decided to take the app on Right from the start with my new salon. It already has been such an amazing tool. While I recommend this app for every salon I kind of hope salons in my area don’t take it because I want to be one of the only ones that has it, selfishly.
It’s amazing.
More...

Reviewed on Facebook

7 August 2018

Salon Cloud Plus has been awesome to work with! They listened to our needs and exceeded our expectations!

Reviewed on Facebook

7 August 2018

I met the SalonClouds’ team during a "Top200 Salon" conference in New Orleans couple of years ago. I was walking thru a crowd of vendors filled with people telling me that I needed whatever they were selling, as you can expect.
Then I met Dilan, standing next to a big TV screen that looked like a giant app. He started our conversation by asking me what it was I was looking for? The TV caught my attention, but it was his approach, industry knowledge, & excitement to fix problems that kept it.
For years, I had tried to use efficiency gains thru technology, and ongoing process improvements, to help my team break thru the challenges that the hair industry faces. So I had a long list to say the least.
I’m a process engineer with master degree in business, and I run my salon company like a business. My goal is simple, but not easy. I want to grow profits with a sustainable approach, add value & enhance our guests’ experience, & coach my team members to help them become six figures income earners. Within 10 minutes of speaking with Dilan I knew I had hit the jackpot. I knew why & what I wanted, and he gave me the how! I returned what I had purchase from other vendors, and we got to work.
So far we have launched apps, created a new, better website, opened an e-commerce, improved our guests’ database management, created loyalty programs, and we are now working on new things for the near future. They walk their talk! Many players in this industry live behind a blanket of denial & wishful thinking that’s not backed with action. This is the reason why most salons in the US are not profitable, why the fallout rate of hairstylists is astronomically high, and why hairstylist struggle to afford making what they love into a career.
SalonClouds has taken the time to understand the challenges behind the hair industry; & they have created sustainable solutions to address them. The hair industry & customer expectations have evolved, and SalonClouds helps salon companies evolve with it. They are innovators & drivers of value creation for the new era of the salon business in the US.
To sum it up, I can say that the best part of earning the recognition as one of America’s Top 200 salons was that it gave me the opportunity to work with them…Thank you guys!
More...

Reviewed on Facebook

7 August 2018

Samantha Mason provided tremendous support during the set up of our client app for both Amazing Lash Studios. She conducted webinars, follow-up calls and is still quick to respond to calls/emails from me and my managers. Sam is professional, knowledgeable, conscientious, and truly a pleasure to work with. More...

Reviewed on Facebook

7 August 2018

Everyone at this company are super professional and really care about their clients. The stylist and I love our new app. Thank you Salon Clouds Plus!

Reviewed on Facebook

7 August 2018

Salon Cloud is a fantastic tool for our business, their app looks and works great, their digital marketing tools work great. And you can't beat their price! I know someone is always available to answer any of my questions when I need them. Thank you Salon Cloud More...

Reviewed on Facebook

7 August 2018

Salon Clouds has taken our salon experience to a whole different level with our website, online booking, client and team APP! Our guests and team love the APP! I highly recommend! More...

Reviewed on Facebook

7 August 2018

One of the best business decisions we have ever made! Everyone was right on board with our goals, it's easy to work with and our guests just love it. We strive to be a leader in our industry, and this APP has taken us to the next level! It's been a pleasure working and training with everyone~ More...

Reviewed on Facebook

7 August 2018

Salon clouds has taken my buisness to the next level . The staff are truly hands on and very helpful . The design work they did for my app and new website was amazing . Can’t say enough good things about them . More...

Reviewed on Facebook

7 August 2018

I can’t say enough how awesome this app is. Great features and price point. The only thing that’s better is the service I get from their staff. A+

Reviewed on Facebook

7 August 2018

Excellent company to work with and very easy to do business with. The staff is professional and always willing to lend a helping hand to keep our customers connected to our business. I highly recommend their services.

Reviewed on Facebook

7 August 2018

This has been a great app for clients and my staff to see appointments and that posting new things are easy. A couple things hard to navigate like it seems to be behind a bit and when booking a client if not under your clients cannot book.

Reviewed on Facebook

7 August 2018

We joined the Salon Clouds Plus Company about a year ago. They have been so wonderful to work with. I’m not that techy so they had to hold my hand the whole way! A year later I know what an SDK is� and much more! Our Stylists LOVE the team app and our Client app has really taken off. Anytime we have had any hiccups they were right there ON IT! I would highly recommend this Company and it’s product to any Salon Owner to make things easier. Samantha is now my new BFF�Dilan, Tara are my back up’s! Love these guys! More...

Reviewed on Facebook

7 August 2018

Our clients truly embraced the client app by Salon Clouds Plus - they love the Loyalty program and the Scratch & Win! They can keep track of their upcoming appointments easily from the app. We also had our website redesigned by them as well. We have had some of the best customer service from Salon Clouds. They are very quick to respond to any issue big or small. Crystal has answered all of my questions in a timely fashion and is a pleasure to deal with. Thank you Salon Clouds Plus!! More...

Reviewed on Facebook

7 August 2018

Avante employees and clients love our app! We have seen an increase in new clients and the team really enjoys seeing their goals and getting notifications! I would recommend Salon Clouds to everyone!!! More...

Reviewed on Facebook

7 August 2018

I was introduced to this platform through a Millennium webinar and was INSTANTLY connecting with their representatives to get our spa on board. I worked with Sam and Tara who were both kind and friendly, and answered my questions with ease. If they didn't know the answer, they certainly found a way to get it for me. We launched today at 10 a.m. and already have 917 downloads, which is pretty cool! I am very impressed with the capabilities of this platform. The email marketing features leave room for improvement, and the photo quality capabilities are not quite on par, but the functionality of the system is incredibly user-friendly! More...

Reviewed on Facebook

20 June 2018

Using Salon cloud has drastically helped our business. Both employees and guests love how easy it is to use the app. Everyone working at Saloncloud has been extremely helpful and are always willing to take time to help with any questions I have. I highly recommend them to anyone looking to take your business to the next level! More...

Reviewed on Facebook

20 June 2018

Crystal is awesome! Dilan too! I've been a customer for at least 6 years and I am always excited for what salon clouds does for our business!

Reviewed on Facebook

20 June 2018

We are still fairly new to Salon Clouds and to be honest it was not an easy transition for us. The app does have great features and is especially good for communication with the team members as everyone has such different schedules for meetinings. When we had questions the technical support department was great at helping us out. The price is good and we are very happy that we decided to go with Salon Clouds. More...

Reviewed on Facebook

6 June 2018

I met the SalonClouds’ team during a "Top200 Salon" conference in New Orleans couple of years ago. I was walking thru a crowd of vendors filled with people telling me that I needed whatever they were selling, as you can expect. Then I met Dilan, standing next to a big TV screen that looked like a giant app. He started our conversation by asking me what it was I was looking for? The TV caught my attention, but it was his approach, industry knowledge, & excitement to fix problems that kept it. For years, I had tried to use efficiency gains thru technology, and ongoing process improvements, to help my team break thru the challenges that the hair industry faces. So I had a long list to say the least. I’m a process engineer with master degree in business, and I run my salon company like a business. My goal is simple, but not easy. I want to grow profits with a sustainable approach, add value & enhance our guests’ experience, & coach my team members to help them become six figures income earners. Within 10 minutes of speaking with Dilan I knew I had hit the jackpot. I knew why & what I wanted, and he gave me the how! I returned what I had purchase from other vendors, and we got to work. So far we have launched apps, created a new, better website, opened an e-commerce, improved our guests’ database management, created loyalty programs, and we are now working on new things for the near future. They walk their talk! Many players in this industry live behind a blanket of denial & wishful thinking that’s not backed with action. This is the reason why most salons in the US are not profitable, why the fallout rate of hairstylists is astronomically high, and why hairstylist struggle to afford making what they love into a career. SalonClouds has taken the time to understand the challenges behind the hair industry; & they have created sustainable solutions to address them. The hair industry & customer expectations have evolved, and SalonClouds helps salon companies evolve with it. They are innovators & drivers of value creation for the new era of the salon business in the US. To sum it up, I can say that the best part of earning the recognition as one of America’s Top 200 salons was that it gave me the opportunity to work with them…Thank you guys! More...

Reviewed on Google Maps

6 June 2018

Friendly company to work with, that helps take my business to the next level.

Reviewed on Google Maps