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Reliant Plumbing logo
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Reliant Plumbing

107 Ranch Rd 620 S Ste 105, Austin, TX 78734

(170)
Reliant Plumbing logo
R

Reliant Plumbing

107 Ranch Rd 620 S Ste 105, Austin, TX 78734

(170)

About

Austin Plumbers You Can Rely On In An Emergency.
Serving Austin and Beyond.

Our Austin plumbers hold to the highest standard of quality work and professionalism. We are committed to providing our customers with the best service and products in the industry.

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Reviews (170)

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Lisa P.

6 September 2019

Dustin Raymond is the best ... Reliant always gets the job done!

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Shannon J.

28 August 2019

Our hot water heater went out and we called Reliant. They were able to send a tech out that day (within hours really) to diagnose the problem. Steve and his crew installed a tankless water heater and water softener system in our home over a two day period. Steve was very courteous, professional and very thorough in explaining how both systems operated. We are thrilled with Reliant and would highly recommend. More...

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Julie M.

26 August 2019

Just want to let all of Lakeway and surrounding areas know what a gem of a plumbing service we have in our area.  Reliant Plumbing and Drain Cleaning were my night and shining armor this last week.  We discovered a water leak on our side of the meter box on Friday afternoon. Not only did they come out to shut off our water within 15 minutes, they fit a repair into a very busy schedule on Saturday morning.  Angelia in their office was so helpful.  She called me several times over the process to make sure all was ok.   Dustin made the repairs and even talked to our warranty service to explain the costs. He was amazing!!!  Thank you again Reliant Plumbing.  You are definately 5 Star!!! More...

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Shawn Wiles-Toler

6 August 2019

Steven is literally the best plumber I’ve encountered . Professional , friendly , and SO knowledgeable . We wouldn’t dream of using another company after our service today . Thank you for restoring our faith in Austin service providers !! More...

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Tiffani P.

11 July 2019

Dustin was super reliable (fits the name for sure), came right on time.  The staff is amazing, very detailed and provided updates on arrival.  He was super fast, i was able to get on with my day and i am definitely going to use this company in the future.  Highly reccommend. More...

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Stan Urban

10 July 2019

Steve did an awesome job! I plan on using Reliant again to install some plumbing fixtures! Steve and crew were on time very curious and extremely helpful!! Reliant is my go to plumber!!! I HIGHLY RECOMMEND Reliant!! More...

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Kristen Hood

10 July 2019

Dustin was on time, very professional and friendly. He gave a very good explanation of the issue and o options to resolve the problem. Excellent service!

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Martha D.

9 July 2019

Reliant Plumbing Thank you so much for your prompt response and sending Dallas to fix our sinkDallas works quickly, effectively and efficiently Absolutely professional service

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John Welbourn

27 June 2019

Called Reliant Plumbing - Dustin came to the house and knocked out the issue with our toilet in record time. High recommend and great service.

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Austin R.

25 June 2019

Dustin and Reliant Plumbing have been continuously helpful with a major plumbing issue we encountered in our new house.  Their timeliness, expertise and thoroughness are highly recommended.

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Margy K.

14 June 2019

Reliant plumbing is exactly that - RELIABLE! We have used them many times after going through a string of other plumbers. Reliant always sends someone promptly THE SAME DAY and they send an email and text message with a picture of who is coming and GPS tracking so you know exactly when they will arrive. They are a little more expensive - but SO WORTH IT - because they diagnosis the problem and get it right the FIRST time and the quality of their employees is exceptional. This morning I called at 9:40 and Dustin arrived 15 minutes later - no kidding. He was extremely courteous and knowledgeable and he left by 10:30 with our problem solved. He even wore booties when walking through our house! Dustin's been here the last few times and has been able to solve any problem we present him with. I would highly recommend this company and we will never use another plumber again. Thank you, Reliant! More...

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Todd S.

15 May 2019

Fantastic, looking at buying this house and Dallas was out here same day as the inspector found several issues.  He went over the three problems and wrote me an estimate same day.  Would highly recommend.

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Stacey Puckett Guerra

15 May 2019

Awesome service! Dustin and John were very helpful and knowledgeable!

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Barry Shaffer

30 April 2019

Steve and Eric were very courteous and professional. I appreciate their dedication to working through an issue and would recommend their services to everyone.

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Donna Parker Seymour

10 April 2019

They get the job done with excellent plumbers!

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Desired fx M.

9 April 2019

Not only am I beyond pleased with the quality of work done by Steve and Reliant, but also their professionalism and excellent communication by them. I knew when they were coming, who was coming and what to expect. Highly recommend this family owned local business! Best/most professional plumbing service I have ever received! More...

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Linda Hanson

25 March 2019

Dustin was very thorough and helpful. He not only checked the items that I mentioned when making the appointment, he inspected my water heater and the PRV and made recommendations . The work I needed was fixed and he was very professional and courteous. More...

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Gianna C.

22 March 2019

Dallas was great! He got here really fast! And he diagnosed the problem and made great recommendations! Very pleased with my service!

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Cata Low

22 March 2019

I called several companies for an emergency, and Reliant had such a great receptionist that was friendly and helpful when I was pretty freaked out! They sent someone out as soon as possible, and he was also so personable and solved the problem right away! They have my business! More...

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Lisa C.

18 March 2019

Dustin showed up on time and was very knowledgeable and helpful. I highly recommend him and Reliant!

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Jackie F.

14 March 2019

Dustin was awesome! He took care of our leaky facet. He also very professional, explained the problem and fixed it! And he was able to come on the day we called!

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Betsy Feldman

12 March 2019

I had an emergency slab leak of course on a Saturday night. Reliant sent Steve the next day. He did a wonderful job with the repair, was very pleasant to deal with, left the area all cleaned up and has been very helpful in following up with his work .I not recommend him more highly.

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Elizabeth Pillette

12 March 2019

I was amazed how responsive they were. They came within in the first half hour of the window and quickly detected the problem with my appliance. Dallas was extremely helpful and explained the problem which I was able to fix. I would recommend them to anyone who wants a good plumber. More...

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Kim V.

7 March 2019

Dustin did a great job installing our new faucet. As usual, Reliant Plumbing is prompt, professional and responds to my requests faster than any other company I've dealt with. I really appreciate the personalized text messages they send showing who your technician will be and a little bit about that person.  Reliant Plumbing is highly rated for a reason, and I strongly recommend this company. More...

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Kristin Avots Murphy

7 March 2019

Great service. Fast, friendly, and on timely. We have used Reliant Plumbing on two separate occasions, and Dustin has given us great advice and has fixed our problems. Would recommend Dustin and Reliant to anyone. More...

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Braiden Digan

28 February 2019

Prompt (came within an hour) and super professional - the tech Dallas was great...would definitely recommend him!

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Jeane Goldsmith

15 February 2019

Great service and competent repairs! Love these guys!

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Pamela Clarkson Simchick

14 February 2019

Our house had 2 hot water heaters with expansion tanks up in the attic and one expansion tank blew off, sending incoming water from the main, into the attic, 2nd and 1st floors of our house. Needless to say, we had a lot of water damage and we were really not wanting to keep 80 gallons of water in the attic. We considered tankless and after getting 3 quotes - Reliant's quote was not only the best, but made the most sense, as the other two plumbing companies made some suggestions that seemed far fetched - like placing the tankless heater outside the house and running water or gas lines up to the attic on the outside. Anyhow, Dustin Raymond installed our unit fast and efficiently, and even installed a box to easily locate and shut off our water from the yard since our shutoff was buried deep under the neighbors grass. He was very professional and worked hard to convert the 2 heaters to one tankless unit and get us up and running with hot water quickly. We highly recommend Dustin. More...

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Sean D.

13 February 2019

I've used Reliant a couple times now to help with my shower. They're quick, communicate well, and get the job done right. Special thanks to Bobby for being so transparent and helpful.

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Jeana Bailey Eggers

12 February 2019

Dallas did a great job! Great service and very knowledgeable! Unclogged a stubborn sink from old pipes and recovered a plastic makeup top that got accidentally flushed down a toilet. Highly recommend!

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Tim Childers

9 February 2019

Awesome experience. We woke up on a Saturday to water leaking from our ceiling. Called and spoke to Angela who was super nice and helpful. She arranged for Stephen to come over right away who was able to diagnose and fix the leak right away. He was very friendly and helpful. Definitely recommend Reliant. More...

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Juan Jaimes

9 February 2019

When I reached out to Reliant plumbing I had a question about some plumbing services. Brooke who answered the phone was so pleasant and helpful. She went the extra mile to get my question answered! More...

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Amy M.

7 February 2019

Dallas Reed of Reliant Plumbing just finished our job and I have to tell you how please I am.  Everyone I spoke to was great, they were here when they said they would be and made it as easy as possible when you have plumbing problems.  Dallas explained the different options of service I had and as a problem was found explained the options available to fix them, I never felt pressured or rushed and I understood the work that was being preformed and the costs associated with it before anything was done.  I would absolutely recommend Reliant and Dallas to anyone that asks and would not hesitate to use them again. More...

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Pete B.

6 February 2019

Absolutely magnificent service!  Thank you Dallas Reed!  Same day service.  Immediate availability.  Very professional and courteous.  Made the problems go away.  All around top notch!!! More...

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Patricia P.

4 February 2019

I would definitely call Reliant Plumbing again.  They came to my house within the hour after I called and were very professional and knowledgeable.  Dustin was here first and then his supervisor also stopped by to assess the situation.  I'm extremely grateful for their help and quick response.  Great service. More...

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Nate Sanders

2 February 2019

We've called reliant a number of times for clogs, leaks and repairs. Every time they've been quick, friendly, and great to work with. We greatly appreciate your continued service! More...

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karen m.

1 February 2019

I just wanted to thank Joey the technician who preformed my furnace check up. He was very professional and explained everything to me very clearly. He found my furnace vent pipe had been disconnected with high levels of carbon monoxide in my attic. He may have saved mine and my son's life. More...

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Roger Martin

25 January 2019

Bobby came out and looked at my water heater and gave me a great price and fixed the problem he was professional and I will recommend him and his company to all my friends thanks again

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Tom Olt

14 January 2019

very prompt, knowledgeable and friendly service by Dallas Reed

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Ellen M.

11 January 2019

We called on a Fri. morning with an emergency at our commercial office building, when our regular plumber was unavailable for days. The dispatcher was very professional and understanding and put us on the schedule right away.  The tech showed up before the estimated time, and took care of our problem very quickly and professionally.  We will continue to call them in the future as we were very impressed by the great customer service. Thanks More...

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Shannon Webb Eklund

4 January 2019

Dallas came out and located a leak in our irrigation system . He was on time, cordial and very efficient. I appreciate the fact that I had an emergency and they came out the same day. This is hard to find in Lakeway!!

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Sue Theiss

28 December 2018

So thankful that Reliant Plumbing could get to my house on the Friday afternoon of a holiday weekend!! All the staff I spoke with were super helpful and friendly. The gentleman that fixed my leaking faucet is A+ caliber. Thank you!! More...

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Charla C.

20 December 2018

Great company to fix all plumbing even my garbage disposal!  Bobby was quick and the nicest guy ever.  I highly suggest this company!!  5 star rating from our family

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G D.

8 December 2018

We were very impressed with their professionalism in arriving on time and providing an accurate diagnosis. We would highly recommend them for any plumbing needs. Thanks to Dallas to coming on a Saturday. More...

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Danny Tran

6 December 2018

Ryan is awesome. came out and fix the issue fast! thanks.

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Hunter Q. Kirkland

30 November 2018

Dallas did a great job! Fixed our sink and working great. Sure appreciate the prompt, courteous and competent service!

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Kitty S.

29 November 2018

They were able to set an appointment the very next day and were prompt in arriving. Dallas did an amazing job of quickly diagnosing and repairing 4 separate issues. I highly recommend reliant.

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D R.

23 November 2018

Reliant was responsive and fair.  Their plumber, Dallas, came out to assess our shower valve and was very courteous and did not try to upsell or  overcharge us for work we did not need.

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Dayna Lane Lowke

21 November 2018

Ryan came out, fixed a trap nut. Highly recommend Reliant Plumbing!! Great company.

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Christi H.

16 November 2018

Had a major issue that needed a quick fix. So nice that they offer 24 hour scheduling. Top service from making the appointment to speaking with the technician during and after the repair. Bobby was the best technician and went above and beyond. I would definitely recommend Reliant Plumbing. More...

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Craig Connor

16 November 2018

I used Reliant in a emergency situation. Electric hot water heater. Its was after 7 on a Friday nite. Their plumber Dallas came out. Very professional. They couldn't fix that night. But got part and installed next day. From office to plumber, very professional. I would recommend. More...

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Meg K.

14 November 2018

After smelling gas near our hot water heaters last night, we called several plumbing companies before finally finding one that could send out a technician right away. Reliant was courteous and professional, and they sent out a very nice licensed plumber within an hour. He shut off the gas to the house after not being to find the leak and told us they'd have to come back in the morning to run a full pressure test. A full, VERY expensive pressure test. Unfortunately, we found out after paying for the test the tech recommended that the problem was actually a very minor issue the propane company needed to resolve. Money wasted.So why the 4-star review? 1) They sent someone out when no one else could last night. We were scared about a possible gas leak and really appreciated the prompt service. 2) The technician was kind and honest. He made the wrong recommendation, but he did the work we paid for, and I believe he genuinely thought it was the best course of action. 3) When I spoke with a supervisor at Reliant about the situation, he listened to my concerns, investigated the matter, and followed up with me. He did not give me a full refund, but he was professional and courteous, and he offered a reasonable discount. Ultimately, while I agree with other reviewers that their pricing is high, I found that they acted with integrity. Even skilled professionals make mistakes, and Reliant did right by us in that they were quick to respond after hours, sent a courteous, professional tech, and offered a fair solution to correct an error. More...

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Leilani Cronin

14 November 2018

Ryan from Reliant Plumbing was a friendly, efficient, and knowledgeable service agent! I highly recommend this company as I have had them for plumbing and now indoor fireplace issues! Fast and trustworthy!

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Linda B.

12 November 2018

Stephen Warren , our technician today was fantastic today.  He was on time, professional, efficient and so knowledgeable about his business.  He had a pretty good idea of what the problem was when we described what was happening, and had the issue diagnosed within 5 minutes.  Reliant Plumbing was the only company that could provide same day service today , and I'm so glad I called them.  I highly recommend them and will definitely use them again. More...

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Linda Bradshaw

12 November 2018

Stephen Warren , our technician today was fantastic today. He was on time, professional, efficient and so knowledgeable about his business. He had a pretty good idea of what the problem was when we described what was happening, and had the issue diagnosed within 5 minutes. Reliant Plumbing was the only company that could provide same day service today , and I’m so glad I called them. I highly recommend them have actually used them again for subsequent issues. I’ll still use them again. More...

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Samuel P.

9 November 2018

Great service and great advice about the water softer in bee cave area  easy decision to call again

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Erica Perez

9 November 2018

Reliant was super accommodating and helpful today! They were able to come out same day and find the issue and fix it immediately. Super informative about future options and very friendly! Thank you! More...

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Denise Guerra

4 November 2018

My daughter recommended Reliant Plumbing, when I had a water leak. There was a speedy turn around and prices were reasonable! I will use them again if I ever have anymore issues. More...

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Dandie D.

2 November 2018

Quality install the first time with a new water heater and again a quality service with the second visit.I had a simple problem that was quickly addressed and resolved thanks to Dallas Reed

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Ryan Tanel

1 November 2018

Reliant Plumbing was fantastic! We had Bobby come out and replace our commode and it was super fast with fair pricing. I highly recommend Reliant Plumbing!

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Monica Twidwell

31 October 2018

Great service!!! I have recommended Reliant Plumbing to several of my friends and family members! They never disappoint and are very proficient in getting the job done and getting it done right! Ask for Bobby, he's one of the best! More...

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Dori Coy

29 October 2018

Ryan was amazing. I totally recommend Reliant!

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Amanda Lee

24 October 2018

Reliant plumbing was amazing! Bobby came out to help us out with a water leak we could not find. Fast and far pricing! Thank you

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Gina Picasso

22 October 2018

We have used Reliant Plumbing for several years, everyone that we have dealt with has been professional, knowledgeable, prompt and honest. Jeanne is first contact and always quick to assist. It is such a relief to have a great plumbing company that I can trust! Thank you again Reliant Plumbing. More...

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Jackie Lang

17 October 2018

Had a great experience with Reliant Plumbing! We had a water leak in our front yard and Bobby with Reliant came out and fixed it with no problems. It was great work and completed very fast. Will definitely be using Reliant with any of our future needs! More...

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Mornice Gil

1 October 2018

Had leaky hot water in 2 bathroom tub faucets. Steve replaced in both tubs. excellent service, very knowledgeable, very happy with job that was done. Fixed perfectly. Explained what he did and why. Will definitely use them again if the need arises. Appreciate the great service! More...

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Mallory M.

28 August 2018

Every time I've ever had a plumbing problem I've called Reliant Plumbing and Ryan has helped me out every time. They come the same day I call and are always friendly and professional. I'll always call Reliant first.

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Ivey Hall Moyers

25 August 2018

Ryan installed my tub and shower valve at my house, very intelligent and efficient at what he does. Recommend to everybody!

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Endurance I.

23 August 2018

Steven kicked butt. Got my pilot light on and working and very knowledgable. I will be using Reliant again!

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Seth Koppel

22 August 2018

Excellent experience. Great updates as far as arrival time and who your technician is. Fixed the problem quickly. All around excellent service.

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Susan S.

16 August 2018

This is the 3rd time we've used Reliant Plumbing.  They are great!Scott was our technician today and re-chaulked two bathroom sinks.He's always on-time and courteous.  We just love that we get a text message with a real-time tracking of the technician on their way.  We don't look forward to plumbing issues, but look forward to working with Reliant Plumbing! More...

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Susan T.

22 May 2018

My husband and I bought an older house last year, and two days after we moved in, the plumbing decided to die.  I called several plumbers for an estimate on work to replace old, broken waste pipes under our house, which is on cement foundation.  The work was done so well, and with such an amazing amount of professionalism and follow-up, that we have since used Reliant, and Steve specifically, for the past year on everything from adding new sinks to existing bathrooms, to adding refrigerator plumbing lines.  As someone who has spent a year remodeling a house, I don't think my sanity would have survived it without Steven's partnership.  I'll never use another plumber in Austin. More...

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Linda Tumbleson

10 May 2018

We were in our new offices only 4 days when the plumbing backed up. We called Reliant Plumbing and they did a fantastic job! Stephen our tech was incredible. Not only did they get to our offices quickly but he resolved our issue quickly as well. Thank you Stephen and Reliant Plumbing. If we ever have any issues whether at the office or home we will definitely call Reliant Plumbing! More...

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Amy M.

9 May 2018

Prompt response, on-time and quick to diagnose.  I'll use Reliant for my water heater/plumbing again.  Stephan is the best, very courteous and thorough. Hard to find good honest companies anymore.  Reliant is one of them. More...

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Michael E.

9 May 2018

They are the best... From the very 1st phone call with Jennifer, scheduling, to the service call. They were very quick and on time as promised. It was a nice touch to get a text showing info on the Plumbing technician Ryan that would be coming. I would highly recommend them for any plumbing needs. They are truly friendly people and Austin is lucky to have them. More...

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Brett S.

8 May 2018

Steven W. is great!  This is the 2nd time we've used Reliant and it's always an excellent experience.  We have two water heaters and a piece failed on them each within 2 weeks apart.  Both times, the technician was great!  The 2nd time, Steven W., fit us in on a very busy day and was able to get us back with hot water right away.  We definitely will be using Reliant for a future needs.  I love the tracking information they send you so you can see exactly when the technician will arrive.  Thanks! More...

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Matt D.

4 May 2018

Very happy with the service. I had Steven from Reliant come out to fix a faulty bathtub faucet, as well as a broken toilet. Service was prompt & friendly. Triage & repairs were done quickly. Steven communicated to me what the nature of the problem was and how it'd be fixed very clearly.I had a strange issue with the bathtub faucet come up late in the afternoon after Steven made the repairs. I called Reliant and Steven was back out the next day to take a look. Of course, the issue was gone when he showed up but he still Steven was prompt at every appointment. So prompt, in fact, that he had to wait 15+ minutes twice for me to come to the door. Would have been perfectly understandable if he had just left but he waited since I was clearly home. That IMO is good service.I've never needed a plumber before. and when I did it was kind of an emergency so I can't speak to their pricing relative to other plumbers. As with any contractor, you should always get multiple quotes to ensure you get the best price. The toilet replacement & installation I had seemed pretty pricey but because I didn't have the luxury really of shopping around I don't feel that it's right to bump down their rating without definitive evidence the price was too high. More...

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Jennifer F.

3 May 2018

Reliant Plumbing is awesome! I called them yesterday, and they were able to fit me in right away. Ryan Collins was my technician, and he was super friendly, thorough and got the job done quickly. I will definitely use Reliant Plumbing for future plumbing needs! More...

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Sarah H.

27 April 2018

These guys are awesome!  Super fast and helped me figure out a kitchen leak in just a few minutes!  Thanks, Ryan!

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L. K.

26 April 2018

We have had an instant hot water heater problem and called reliant. They sent out Ryan within two hours. I got a text with his name, info about him and a picture, also his estimated time of arrival and I could even track him with my phone. That was a really great feature. Ryan came and he was really knowledgeable, figured out the problem and took care of it. I highly recommend them. More...

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Adonis G.

20 April 2018

I needed a water heater replaced asap and decided to give these guys a call. Reliant Plumbing gave me a great price and had Ryan Collins come out to perform the removal of the old water heater and install of the new. Needless to say, I was very pleased with the work that he did. Not only was he reliable and fast, but efficient and very professional. I would recommend Reliant and Ryan Collins to anyone! Great Job! More...

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K E.

19 April 2018

Had a wonderful experience with Stephen at Reliant.  We had a toilet in our powder room that would not stop running and they were able to get a technician out within an hour of calling! He diagnosed the problem quickly, had the part on hand and it was fixed in no time.  I will definitely be using them for all future plumbing issues!! More...

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Danaury A.

19 April 2018

Stephen came to my apt early, ahead of the given window and fixed my plumbing issue immediately.  Would highly recommend Reliant and Stephen anytime, thank you guys!

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Hanna J.

17 April 2018

We had a leaky kitchen sink so called Reliant to have someone come look at it. They responded promptly and scheduled us for the first appointment the next day! We got an email and a text with a photo to confirm our plumber, Steve, and our appointment time. Steve was prompt, polite, and professional. He repaired our leaky valve in 15 minutes and was friendly and respectful the whole time. We'll definitely be calling Reliant again for our next job!! More...

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Adam R.

15 April 2018

Called them on a Sunday and someone was at my house to look at the problem  in less 90 mins. Honest helpful and knowledgeable.

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M. C.

30 March 2018

The tankless water heater at our Austin place finally died overnight. We scrambled to find somebody who'd be able to replace it quickly (many plumbers book out days in advance or even weeks -- sometimes it takes days for somebody to even return your call -- and I get it, home services & contractors in Austin are very busy). Reliant answered promptly, showed up that day & replaced it.  I would bet they wouldn't be the cheapest, if I had gotten multiple bids and scheduled the work out a few weeks in advance, but they showed up same-day and did good quality work. Having a business model where you can provide near-immediate service does cost more, since you have to pay for enough folks to be open and available instantly, rather than book all your people up in advance. I'd use them again, esp for urgent issues. More...

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Sam Maropis

27 March 2018

Great job, they are helping me solve a major problem at the property.

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Noemi L.

22 March 2018

We had Bobby come same day and do a quick fix on out filter that was leaking. After canceling original appointment w another plumbing company for not showing up on time I immediately reached out again to Reliant. I had to put my husband on speaker because I don't understand any of the lingo, so that my husband could get clarity as to what was done. Bobby was friendly and kind enough to explain everything again over the phone. I appreciated that! More...

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Maureen Everhart

22 March 2018

I called this morning and received a same day appt. Service was prompt and professional. I would rate this experience at 5 stars and would recommend anyone with plumbing issues to use this company!

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James K.

20 March 2018

I had an issue with my garbage disposal and called in for service.  Justin came a couple hours later and he was very helpful and professional.  Definitely will be calling again for future plumbing issues. More...

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Elizabeth N.

9 March 2018

I had Reliant Plumbing help out with two separate issues in 2 weeks -- a broken shower faucet and then a broken popup drain under the sink.Both times we worked with Bobby Lee and the work was done quickly and to our satisfaction.Also, I was able to get an appointment the same day which was great! More...

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Jennifer M.

24 February 2018

Very pleasant experience from beginning to end. The phone was answered by a live person who worked with me on scheduling a convenient time. The plumber, Ryan, send a text beforehand confirming his arrival time and included a picture (for verification). He was professional, pleasant and efficient. Of course, no one ever wants to need a plumber, but if you do I recommend Ryan and Reliant Plumbing. Will definitely call on them again. More...

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David B.

8 February 2018

Bobby with Reliant came to my house the day after I requested his services.  Quick, easy, clean and very reasonable price. I am very satisfied with their services and professionalism. More...

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Gabrielle S.

23 January 2018

Reliant Plumbing lived up to their name. Justin came out to the house this morning and totally helped me out. We're moving and an inspector found a problem with our water pressure. Turned out, the inspector was mistaken. Justin saved me hundreds of dollars by not "fixing" something that wasn't broken at all. He explained everything to me, showed me where everything is, let me take pictures of the gauge at the actual pressure (I don't think I'll need that but it makes me feel better to have it for some reason), and documented it all for the buyer's report. I could not have asked for better. More...

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Leslie P.

7 December 2017

First time customer: woke up Wednesday to no hot water. Called Reliant per Yelp and other site reviews. Came when expected. They did a whole house audit of our plumbing which was not expected but appreciated. The issue was that the pilot light was out due to the location of the water heater and how it was enclosed. Gave us a number of options to replace with another heater or go tankless as well as offered financing.  Prices were steep: $7K to $11K.  Husband did several modifications to ensure we did not have a repeat issue.  Decided to wait until our existing water heater goes out before dropping this amount of money.  Guys were professional and very nice and knew their stuff.  Small amount of pressure to make a decision and some unnecessary up-sells but still a good experience More...

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Zach Z.

13 November 2017

Reliant Plumbing was great! They were at my place in just minutes and Ryan was so helpful. I would highly recommend.

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Jamie P.

7 October 2017

Max with Reliant Plumbing is our go-to for all things plumbing!  He is honest, kind, on-time, quick (without errors), courteous, explains what needs to happen to solve the problem, and gives you the estimate before beginning the work. Super nice man as well!When I initially called, I spoke with Danielle in his office. Danielle was kind, listened to my concerns, had Max at my home promptly, as promised, and was clearly happy to be at work. I really cannot say enough about Max and his team at Reliant Plumbing! It can be so difficult to find a plumber to come out to the LT area but not anymore!!! More...

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Shelley B.

18 September 2017

Max came out straight away to fix my leaking hot water heater. He was straight up honest and said he could fix it. I opted to replace since it was likely on its last leg being so old. He and the other great guy working it were efficient, kind, and had me up and going with hot water fast. The customer service on the phone before 8am was fab as well! Thanks guys! More...

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Levi L.

2 September 2017

I cannot say enough about Max with Reliant Plumbing and their service as company in whole.   I am a caterer in Austin who is cooking 1,500 meals average for the National Guard who are going down to Houston and the coast to serve, rescue and help the people who have been devastated.   We needed Same Day plumbing service in order to install the gas lines for two new ovens.   Without these ovens we could not keep up with the growing demands of feeding our Great Troops on a daily basis.   Max was awesome.    He had to work late into the evening to get it all installed.  He was cheerful and was a pleasure to have working on our equipment.  Max not only installed the gas lines that we needed, he also helped us move and switch out the kitchen equipment to make room for the new ovens.   We could not have done it without Max and Reliant Plumbing.   It's a great company and a great team.    I HIGHLY recommend using them as your plumber. More...

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Alex B.

1 July 2017

This Saturday afternoon while I was away from home, the city shut off my water due to a 4gpm flow. I called about 10 open plumbers, one after another, to see if any could help. Only two answered the phone, and none called me back after I left a message. One that answered the phone was out of town and told me to call back Monday if I still had a problem (fair enough). Reliant was the other that answered their phone. They told me that they had someone already out that might be able to stop by, but they had to check. They said they would call me back within ten minutes, which they did, telling me the plumber could stop by in about an hour. He showed up on time, was friendly, and took a look. He quickly saw the leak was in the irrigation system, but told me unfortunately they are not licensed to work on those. He showed me the leak and told me the kind of license I need to look for to get the job done. I asked if I owed him anything for the inspection and he said "no charge".Though they didn't do any actual plumbing work for me, I just wanted to give them a good rating for being responsive, on time, and helpful. Thanks! More...

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Kari W.

24 June 2017

Max was great! Fit us in on his way to another call, knew exactly what was wrong just by my description, fixed it with in 30 minutes, even showed me how to prevent this problem from happening again!!!! Will definitely use Reliant for any future plumbing needs!!!! More...

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Drew D.

28 May 2017

These guys are professional and friendly. Great price and they have awesome customer service. Reliant Plumbing is a great company and I recommend them.Thank you Reliant Plumbing, we couldn't have gotten through the Dan Jean Dr. Job without your expertise. More...

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Kristi P.

2 May 2017

After an awful experience with Minyard Sons, I was desperate to find a reliable, professional company to take care of a recall on my Rheem water heater.  When I called and told them of my experience, they were sympathetic.  But rightfully so, they were cautious to promise anything as Minyard Sons was who was contracted to do the work.  Meaning, Rheem and Minyard Sons have a deal and Minyard Sons will be automatically reimbursed.  Katherine told me they would be happy to have someone come out and give me an estimate and we could go from there.  If the estimate was reasonable, I was absolutely planning to have them do the work even if it meant I had to pay out of pocket and wait to be reimbursed by Rheem.  I scheduled an appointment for noon.  About 30-45 minutes later they called me back and apologized and asked if I could possibly be available at 3.  I said of course.  Steven (Stephen?) called me right at 3 to tell me he had finished his current job and was on his way.  He would be at my house in about 30 minutes.  When I asked him if he could call when he got to the house as I would soon be putting down my daughter for her nap, he agreed without hesitation.  Steven was just supposed to give me an estimate.  He looked over the parts kit Rheem had sent me and thoroughly looked over the water heater.  He told me how much he could do it for and it was about half what I was expecting!  He also said he would be happy to do it right now as it would be a very quick and simple process.  I don't think it took him more than 30 minutes.  I am so happy Reliant was recommended to me because they were awesome!  I would gladly use them again for any future plumbing needs. More...

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Hunter T.

23 April 2017

I'm renting the house I'm in, so I can't speak to the price, but the customer service is outstanding. Justin was fast, courteous, and overall went above and beyond to make sure I understood what was wrong, how it would be fixed, and how long it would take. He also gave us some tips on a couple of other issues we were having, which helped tremendously. Mainly writing a review so management at Reliant knows what a great job their employees are doing. Thanks Justin! More...

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Billy K.

7 April 2017

I called these dudes to help diagnose a water leak that skyrocketed our monthly usage to 50,000 gallons each month. John called me back and explained their process, what a water audit was, what it could find, and what it couldn't. He was very thorough and ensured my expectations were set for the service call. I had them come out at 10am the next day. At around 9am I get a call from Reliant saying one of the jobs got larger and they would have to push the appointment back to 3. I agreed, as I was staying home that day anyway. John and Hunter showed up 30 minutes early and began the audit. They were friendly, personable, and knowledgeable. Unfortunately (or fortunately) they did not find any leaks in the slab after about 30 minutes of diagnosing. They laid out some next steps for me such as check irrigation, or check the meter is operating correctly. As they were going room to room to turn the water back on and go, they notice a slight ripple in one of the toilets. The damned thing never stopped running because the flap was warped, and it was so quiet that it went unnoticed! We're thankful that they did a bang up job at a reasonable price. Ignore the haters, give them a try for your plumbing problems. More...

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Kevin D.

27 March 2017

Max, is a wonderful person to deal with. His work is excellent and on time, very professional and detailed. He did our project at the shop in a excellence manner... Keep doing great jobs!Kevin D.

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Heather W.

28 February 2017

Saturday afternoon, we were having a great day, when a neighbor knocked and let us know we had a hole in the yard---a hole full of water. We immediately turned off the water and called Reliant. They were there in an hour. Justin was the guy--he was great. Showed us what was wrong, and fixed it immediately. The cost was exactly what they quoted for us on the phone, too. They were just super. No one wants to deal with plumbing issues--I was so happy to have Reliant come and deal with everything so quickly and efficiently!! Thanks!!! More...

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Chelsey H.

24 February 2017

These gentlemen are very professional and easy to work with. Highly recommended!!! Plumbing is usually not something we enjoy spending money on. However, the folks at Reliant are honest and fair, so the experience is always as pleasant as possible! More...

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Rodger N.

22 February 2017

We had a water leak at our business that required bypassing the old galvanized pipe that was in the foundation.  Chad and his team did a fantastic job of cutting the cement to the water main and replacing the rusty galvanized pipe with PEX pipe.  After the job was done I realized that they had forgotten about one lavatory.  I called Chad and he came back within 30 minutes to complete the job. Great service. More...

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Tammy M.

13 February 2017

Andreas came to our house fixed our gas leak in the water heater, gave us great tips about the product we have and advice on a better unit. Great job. Very pleased. Thank you. More...

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Sonja S.

3 February 2017

Honestly this has been THE BEST vendor relationship ever!  I had a slight leak in my main water turn off hole in my yard (unsure what the term is).  They had done a major installation in that area 4 months prior. I casually e-mailed about them coming to take a look stating I was unsure if it was a City of Austin issue or an issue with their work.  They were at my house in 30 minutes, fixed the problem immediately, texted me photos of the faulty piece of equipment and said I did not owe them anything for the visit.  That NEVER happens.  Thanks Reliant! More...

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Norman A.

28 January 2017

I used Reliance Plumbing once on a rental property where sink was clogged.  The did a good job at fair price.  I would use them again and  recommend Reliance.

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Karen G.

28 December 2016

They were timely and did a great job.  I had water backing up into my sink.  He got the snake out and worked on it for a while before he dislodged whatever was obstructing the flow of water.  I was told by another plumber their price was fair. More...

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Kevin W.

8 December 2016

They were able to get over to work on my problem very quickly. They were extremely thorough. They fixed my problem and were very personable.   I would recommend them if you need a good plumber. More...

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Dillon T.

1 December 2016

The team from Reliant was fast, courteous, and completely thorough. Max and Andres were extraordinarily professional and kept me updated on the progress of the job from the quote request all the way to completion. I would highly recommend their team to anyone who needs major or minor plumbing work. More...

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Eric O.

22 November 2016

Timely, clean and efficient.  All great attributes.  Thos crew has them all

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Julie W.

11 November 2016

John came by this afternoon, and knew exactly how to make a very minor repair to our toilet that we tried to fix ourselves on multiple occasions.  He was very courteous, and knew exactly what the problem was, and how to fix it.I'm sure this company is glad to have such a pro as an employee!  We'll definitely use them again! More...

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Sal P.

8 November 2016

Writing this for my mom, who had some work done on her sister's house. Without getting into too much detail about what all was going on, I will just say that I don't think I've ever seen my mom so happy with a plumber. Pat on the back to Reliant for taking what was already a horribly stressful situation and making it better. John, and Max, to be specific. Good work, guys. More...

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Debbie C.

26 October 2016

I had an emergency with a sewage back up on a Saturday night.  Reliant to the rescue.  They are the best and so easy to work with 24/7.  Thank you so very much!!!!!

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Lisa A.

23 October 2016

We used Reliant twice -- once for a running toilet after self-replacement of the mechanism and once for a leak with our touch faucet. Both times, they were prompt, courteous and knowledgeable.  They earned our trust on the first visit so they were our first call when the faucet started leaking.  Awesome team.  Thanks! More...

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Lori P.

9 October 2016

I don't write lots of Yelp reviews, but I felt these guys deserved some compliments. We had these guys out to correct a high water pressure issue. The estimate we received was pretty high, but the fact that Cody was so thorough, conscientious, and polite made us decide to not shop around for more estimates. He even spent quite a bit of time digging up all of the land around our water main to ensure anyone who might provide additional estimates could access easily. I'm glad I stuck with Reliant, and plan to stick with them for all future work. More...

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Mark H.

8 October 2016

Reliant did an excellent job on our new sewer line in South Austin.  Not only did they deal with some hard-to-schedule tenants, they did the full job in a day so our tenants had minimum disruptions.  Price was competitive and they were excellent to communicate and work with.  Definitely using these guys again!!! More...

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Carlos P.

21 September 2016

Max came by, fixed my plumbing issue, and did such a good job that I trusted him with 3 more issues I had on site.  If I come across any other plumbing problems I'll be sure to call him back.

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Jay G.

20 September 2016

Another company told me something would be $1,000+ to fix. Reliant came and fixed it within a few minutes for a fraction of that (and they were detailed in what was wrong, what they did to fix it, and how to prevent it in the future).I highly recommend them.

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Cole W.

16 September 2016

Best plumbing in Austin! Max made it quick, easy, and painless. I'm going to start sending all my friends, family, and neighbors to this plumber

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Anastasia B.

29 August 2016

Reliant did an awesome job for me when the drain from our kitchen sink was clogged. When another company came out, they were convinced the puddle from recent rain the front yard was due to a "sinking house" which had broken pipes, and they didn't have a snake long enough for the job at hand. Reliant showed up exactly on time, were quick and tidy with clearing the drain from the kitchen, and confirmed the puddle out front was indeed, just a puddle. Thanks guys! More...

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Rusty F.

1 July 2016

We are remodeling our bathroom and needed a plumber to remove the old shower drain and put a new one in. It required breaking up the slab, inspecting the existing pipes, and fitting the new drain in.Cody was able to help in a timely and professional manner. He communicated well both before and during the job. He was able to bid and complete the job in less than 48 hours over two trips.Overall Cody did a great job and I would recommend his services. More...

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Melissa G.

1 July 2016

We contacted Reliant Plumbing about our water heaters. It turns out that both needed to be replaced. I scheduled a time with the office and Max called the day of the appointment to say that they were running early! We had to stick to the time we set though because of our schedule. Max called from the road again telling us he got tied up but would be there shortly. Max was very communicative with his timing and stayed on schedule. They worked in our hot attic all afternoon and showed us as they went along with the job. They again were great with communication. At the end Max showed me how to keep the unit maintained and who to contact if there was any trouble. It's nice to finally find a reliable, trustworthy plumber! More...

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Yt P.

24 June 2016

Great service very knowledgeable, fast, and reliable.  Awesome communication and friendly, I would definitely recommend them and use their services in the future for sure.

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Brad S.

23 June 2016

Max and his team did a great job for me in a tricky situation at a rental house, with guests showing up late that same day and me not able to be at the house after the plumbing work was done. We had to move a tankless water heater from an interior wall to outside the house, and they got the thankless job of crawling under the house to get it done. They did a great job with it and had me up and running right away.After staying into the evening to get it all done and get the water back on, we were left with a hole in the sheet rock where the heater was, with guests arriving in a few hours. Max took the initiative to call me and ask about moving some wall decor in the house to cover it up. Oh, and the house had been cleaned while they were tying up loose ends outside. Any time he came inside he took off his shoes and went around inside in just his socks, keeping the interior spotless.The job was done well. Max stuck with it through the end to make sure it was completed correctly, taking several extra steps to make sure I was happy and had everything in place that I needed. Great communication and reliability. Will certainly continue to use Reliant. More...

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Zach Z.

13 June 2016

Max was awesome.  He said he'd be here at 11 after an 8 o'clock call, but called again at 9:50 to let me know he could be here sooner.  He got here, got to work and had our new water heater installed quick.  If his fast quality work wasn't enough, he's a nice guy on top of all that.  I would definitely use reliant again. More...

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Kacey G.

6 June 2016

I highly recommend Reliant Plumbing in Austin for any of your plumbing needs. Max Hicks and his team are very professional, knowledgeable, and honest. I was considering replacing my water heater as a DIY project, but quickly realized that most DIYs fail to recognize that you need a thermal expansion tank and sediment trap to bring the water heater up to code. Coming from a residential construction background I knew that I probably could replace the water heater myself, but at the end of the day it really wasn't worth the headache. Just save yourself some time and headache, and have a pro like Reliant Plumbing take care of it for you. They even go above and beyond to recommend things that can save you, the homeowner, money, even if it means less in installation fees for them. This is a rare quality in any business. More...

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Trish B.

28 April 2016

They provided a free estimate and scheduled the install right away.  I had a 40 gallon water heater upgraded to a 50 gallon. They also replaced the overflow and drain in my bathtub. They were on time, very professional, and did an awesome job for a reasonable price. More...

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Patrick F.

7 April 2016

I haven't written a Yelp review in almost 3 years, but I had to come out of retirement for Reliant.  When we had a slab leak develop, we were pretty sure we were in for one hell of a messy repair. Instead, the guys fixed the problem with minimal invasiveness and destruction. It was about the best case we could hope for with such a gnarly problem. They even recommended a drywall guy who came out the next day and covered their tracks perfectly.Max, John, and Jerry are awesome guys and great plumbers who will be my first call on all of our plumbing issues from now on. Thanks guys! More...

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Krissy M.

15 March 2016

My tenant called that their house was flooding from the kitchen sink.   I was headed to their house when I saw that reliant plumbing was at my neighbor's house on a bigger job.   I asked John for help to turn off the water and he did.  He also found the leaky hose and replaced it.  All in about 15 minutes.  I was so lucky reliant plumbing was out in my neighborhood.  They saved the day for me! More...

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Kaitlin J.

13 March 2016

We moved in to a new house and needed the washing machine connected. They were the only plumbing company out of about 8 that I had time to call, that said they were available for the job (the rest were booked out for weeks and some didn't even listen to what I needed before flat out denying the job). I'm glad they worked out because Jerry was fantastic. He was prompt, polite, and went above and beyond to get the job done - even checking that the drier wasn't emitting any gases, inside and outside the home. We will definitely be giving them a call again. More...

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Amy R.

5 March 2016

I had A new dishwasher installed today, and discovered a leak under the sink. It probably could've waited till Monday, but I needed to run the dishwasher to make sure I liked it so I had to call these guys out.I was lucky that weekends are slow and they were available! The thing that bothered me the most was that the secretary failed to mention that on the weekends there is a $200 fee. She called me about 45 minutes after we had scheduled the appointment to let me know of the fee. Since I really had to have the work done, I had them come on out anyway.The guys were quick and figured out the problem right away (it wasn't a big fix) and were on their way.I would use them again, but I would try to save it for a weekday if possible. More...

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austinmodown a.

4 February 2016

Reliant Plumbing replaced my water heater this week and I had a great experience. I noticed a leak on Sunday evening and after making a few calls it seemed like all the plumbers were busy until next week! Luckily I found Reliant, they were able to come out to my house and replace the water heater later that day at a decent price. When I had a little hiccup with one of my fixtures following the water heater replacement, Reliant came out again to flush the line and restored my water pressure at no charge. Overall it was a great experience and I will definitely use them again if I need a plumber! Highly recommend. More...

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James H.

4 February 2016

Got a free estimate on a water heater replacement, which ended up being cheaper than others. John and Jerry were both very professional and knowledgeable. They did the job in less time than promised. I will call Reliant next time I need a plumber. Thanks! More...

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Sandeep N.

27 January 2016

Reliant saved the day! It was New Years Eve and my hot water heater went out.I really didn't think I would be able to find anyone to help but Reliant came out right away and fixed it very quickly. They were very courteous, professional and reasonably priced.Most important, they are honest. I have had similar issues before and other companies have told me I needed a new hot water heater for a ridiculous price which turned out not to be the case.I highly recommend that you use Reliant for any of your plumbing needs. You can't go wrong! More...

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Gina W.

14 January 2016

I have a HUGE respect for those that are handy, and don't make me feel like I have no clue what I am doing. When it comes to plumbing, I admit to being clueless - however Max didn't laugh at me when my toilet needed the most simple fix EVER. He was in and out in minutes, and even checked my water pressure just to make sure all was great. Setting an appointment was also quick, painless and super easy! Great service is rare these days, and Reliant beyond exceeded my expectations! More...

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Joey Y.

8 January 2016

I had overflow in the backyard clean out and Max and his crew were by far the fastest guys I could find. Not only that they were professional and courteous!! They were out there quick, got the root cause knocked out lickety-split, and have continued to help me even after they've been done with the job for a month! Max and his crew saved me! I really can't say enough about Reliant Plumbing! Here's a few more of these: !!!! More...

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WES P.

7 January 2016

I've known a couple of plumbers in my life -  and they've both been excellent.  As life would have it, only one is alive now.  And THAT GUY (who handles ALL my plumbing today) is Max at Reliant Plumbing.  Max is a man with integrity...a man on a mission to build a quality company with a sterling reputation.  And he does that ONE satisfied customer at a time!  Nobody cares more about getting the job done right at a fair price than does Max.  He and John helped me troubleshoot a problem and got me back up and running within 24 hours!  I wouldn't trust my plumbing needs to anyone else.  Do yourself a favor and call Max at Reliant Plumbing.  You'll be glad you did!!! More...

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George P.

30 December 2015

These guys did the damn thing. I had been trying to clear a huge clog in my sink for over a week in vain. I used snakes and pressure bladders, only to make huge messes. I finally let go of my pride and called reliant plumbing, a friend recommended. John showed up and ran into the same issues I was having. He tried their industrial snake in the clean out under my sink but couldn't get passed the unforgiving curves in the pipes. he listened to what I had tried already and ruled out using the pressure bladder, saving me a potential mess. Matt or Max, I can't remember, the other plumber showed up and took the snake on the roof and ran it all the way down and straight through the clog which was about 10 feet under where we were stuck originally. Clog gone. I can finally do my dishes. Job took less than one hour. I called around 11 am and they came out within a few hours. Fair price. I will definitely be using these guys again if need be and I highly recommend them to any one in need of plumbing. More...

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Justin B.

18 December 2015

Hell yeah!!! Max and Jerry got here within the time they positioned. Both were professional, intelligent, and friendly. When they get off the clock, get those guys a beer. After all, it's Friday evening, and they deserve it. More...

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Ben M.

6 December 2015

I had a quick and easy job, but these guys were great.  Show up quickly on a Saturday, communicated clearly, were polite and fixed my issues.  Thanks guys.

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Deborah R.

28 November 2015

Max and Abel (and the other guy whose name I can't remember -- so sorry!) were fantastic and really helped me out of a jam. After wasting days with another plumbing company and not being able to use my water for 6 days, I called Reliant. They came out the next day and had the job completely done much faster than I would've expected for a broken pipe in the slab. Max provided everything my insurance company needed and was just incredibly professional. These guys aren't just great at what they do; they're genuinely some of the nicest people you'd ever meet, too. More...

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Steve R.

26 October 2015

I called Max at 8:30 on a Sunday morning to fix my leaking water heater. He immediately answered the phone and was at my house within the hour. He was very professional, kept everything clean and charged me a very fair price. I would  recommend them for any project. More...

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Kathy C.

25 October 2015

After waiting for hot water longer than normal, I asked my husband to check the pilot light and it was out.   Futile attempts to light it, a husband that was under the weather and not amused, I started dialing for plumbers.  After calling two and hearing the earliest someone could be at our home was Tuesday (it was Thursday morning)...that wasn't going to work, I checked YELP.   Thankfully, that is where I found Reliant Plumbing.    I called, Max answered, and was at my home 4 hours later to assess the problem and provide a quote.  Prior to stepping into our home, he and his partner, put on booties (nice, appreciated touch).  He then started exceeding expectations when he said they could do it right then (after of course going to buy the new water heater).  Yippee!   Within 5 hours (7pm) we had hot water and I was able to get a hot shower that evening!   Max and his team were thorough, efficient, neat, professional and nice!   They even checked my water pressure as there have been some neighborhood issues.     I highly recommend Reliant Plumbing, Max, and his team.    I will definitely recommend to friends and clients.  A very happy customer!   Kathy More...

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Heather S.

19 October 2015

We have been so impressed by Max and his team at Reliant Plumbing. We needed to have some very detailed and complicated work done on a home we recently bought. Reliant Plumbing exceeded our expectations with their skill, customer service, amazing communication and response time and friendly personality. We especially liked that he was honest and transparent in every part of our plumbing project, and he even looked for ways to save us but without cutting corners. Reliant Plumbing is respectful and trustworthy - we are in good hands with them and would highly recommend them to whoever needs reliable plumbing work done - no matter how big or small the job. Thanks, Max! More...

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DeeDee S.

15 October 2015

Recently I had an emergency sewage back up problem. Max was kind enough to squeeze me in after hours.  It ended up taking almost 3 full days of work to fix the problem but he made sure he was getting to it as fast as possible. It was also a tricky problem, not the standard clogged drain. I have an older home and very old pipes.  Problem was gross but he took care of it and I felt the price was quite reasonable. More...

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Brad F.

11 October 2015

These guys actually care!  Called and needed HELP and Max was there in an hour and half. Changed my leaky shower valve on a Saturday.  Thought this would be a hammer to the head when it came to the bill.  He "soften" the blow and I am so happy with the cost and service.   I'd recommend these guys Everyday More...

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Kohji O.

5 October 2015

If you look up customer service in the dictionary, you're bound to find a picture of Max from Reliant Plumbing there! Hot water heater in my rental property quit working property, found with a puddle of water in the drain pan. I called Max at 11PM and not only did he answer, but was able to schedule installing a replacement water heater the very next day and accommodate my very tight schedule as I had a tenant scheduled to arrive a day later.You will not find a better, more honest and RELIABLE plumber than Max at Reliant Plumbing.Thanks again Max! More...

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Steven P.

30 September 2015

I've never met a more honest and nice guy. I can't say enough good things about Max!!!! Just an amazing guy. Wish I would have found him years ago.

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Meghna M.

9 September 2015

Our water heater broke right before Labor Day weekend. We called many different plumbers, but finally went with Reliant.  They worked at all hours and even on weekends. Max was very fast with emailing us a paper estimate.  He had the best quote compared to other big plumbing companies. He was up front and straight forward and no hidden costs. He came on time and installed the heater, brought everything up to code, everything was perfect. Very happy with Reliant Plumbing. Highly recommend them. More...

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Leilani C.

4 September 2015

My husband and I love Reliant Plumbing and their work! Max Hicks and Jerry were thorough, prompt, friendly, and reliable! They removed a large jacuzzi tub from the premises, installed a free-standing tub, moved drain pipes to fit a center tub drain, installed a wall-mount faucet and a new shower head with a single-lever for hot-cold.  Each time they were cautious and donned shoe coverings each time they entered our home! They were courteous and even spoke with the manufacturer several times and made a trip to Ferguson's to explain that the manufacturer made an error in packing the wall-mount lever handle set. We would definitely use their services again! We found out later that Jerry even attended our church, Austin Ridge Bible Church! More...

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Abby B.

29 August 2015

Max & Jerry were fantastic! They came out the same day I called and even called me when they were able to come earlier than originally scheduled (greatly appreciated!!). They were both very friendly, courteous and professional. They fixed my toilet very quickly and as an added surprise, the fix was very simple and inexpensive! Thank you so much for doing an awesome job Max & Jerry! I am thankful to now know who to call anytime I have a plumbing issue :) More...

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Jade W.

18 August 2015

Just call Max, you won't be sorry!Opening a grooming salon has been stressful, but Max and his team did a wonderful job getting all the plumbing needs taken care of. He installed 2 tubs, hooked up my bathing systems, replaced my water heater, and installed a sink for me, all within the timeline he promised. I have a busy schedule and have constantly been held up waiting for contractors to arrive, but he has been on time every time we needed to meet and worked around my schedule. He even took the time to explain everything in detail and showed me how to do minor repairs if needed. He has worked with the city to get my permits passed (huge P.I.T.A) and was even able to find a way to save me some money in the end. His knowledge of plumbing code really helped out. I got a couple other bids from other plumbers that weren't aware of the new water heater requirements and I can guarantee that would have been a redo.He is a pleasure to work with and I know who to call in the future! More...

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Jason P.

7 August 2015

Max is great. I had him and Jerry replace a cast iron tub drain in my 1949 house. It had already flummoxed a handyman I hired, cutting cast iron ain't easy.He did a great job, was smart, quiet, easy to work with, and showed up on time. Everything went exactly according to plan. Would hire him again (will hire him again) if I ever need a plumber - I'm a DIY'er normally but this was a job I didn't want to tackle.I like how he went into the crawlspace, sussed out the problem, and took pictures that he came back up and showed me on his phone. That's clever. Allowed us to discuss the work with full context.Cost was a bit steep but you get what you pay for, and that's definitely true for service on something as important as your house.He even cut me off a spare 1" piece of PVC for a little car project I was doing in my driveway while he was there (coincidence.) Cool guy. Go for it. More...

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John D.

18 June 2015

I had a leaking hot water heater at a rental condo and called for a plumber to come out and see what could be done on a Saturday. Max came out Saturday morning and checked it out and what needed to be done. I decided we could wait until Monday morning when hourly rates would fit my budget better. Max came out and hooked up my new hot water heater at a reasonable rate. Max was very easy to work with and I strongly recommend him. I will call him next time I need a plumber! More...

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Kevin S.

6 June 2015

Max at Reliant Plumbing has x-ray vision I think. We had a leak in a tangled mess of old plumbing, behind thousands of dollars worth of bathroom remodel. Max cut a 12" square in an adjacent closet -- boom nailed it. Fixed the leak, in and out, no fuss. Happy customer. More...

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Elaine E.

26 May 2015

To say that Max from Reliant Plumbing saved our day would be an understatement!My disabled mother was moving out of her Austin home on Sunday and had toilets with risers that had bolts that were frozen in place. We realized this after telling the lovely people who purchased our house that we would remove the risers and return the toilets to their normal height. And it was 1:00 on a Sunday afternoon and we had to drive up to Dallas in just a few short hours in time to make it before the torrential thunderstorms came. It would seem as though we had 99 problems but after calling Max, our plumbing issue was not one of them! Max picked up with a cheerful voice and said he could be there by 4 pm. Not only was he prompt, but the work that he did was fantastic! He was able to successfully cut out the frozen bolts without damaging the toilet or the seat risers and repeated this feat four times.When the job was done and we did not have a spare set of bolts, Max went back out to a store to get some and replaced them for no charge. Because we were in such a time crunch, he even reduced our bill by a substantial amount at the end.I can't recommend Max and Reliant Plumbing more strongly. I would give them six stars if they let me! Thank you Max for saving our moving day! More...

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Joshua R.

13 April 2015

Reliant Plumbing did a great job replacing my water heater. In and out really fast. Worked well with me having a hectic schedule and even came out to the house same day that night! Good job guys.

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Jordan M.

7 April 2015

These guys are AMAZING!!! After being stood up and phone calls unreturned by A Plus Value Rooter(they are awful) Max from Reliant was sent out at 830 PM to fix whatever was causing our kitchen to have a small pond in it. He was just great and figured out the problem quickly. This is a company that definitely lives up to their name! More...

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Forrest B.

20 February 2015

Reliant Plumbing is awesome!  We had an emergency water heater situation at our rental property late in the evening on a weekday.  We called several other plumbing companies and none of them were able to come out until the following day.  When we called Reliant, he said "No problem, I can be there in 30 minutes".  He showed up, quickly fixed the problem, and got our tenants some much needed hot water.  We were worried it was going to be a 24 hour problem but Max saved the day and he was very friendly and easy to work with.  We will definitely be referring Reliant Plumbing to all of our friends going forward. More...

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Meredith P.

30 January 2015

I highly recommend Reliant Plumbing! We had a leaky kitchen faucet causing water to overflow into our cabinets and all over the floor. I called several plumbers and everyone said it would be at least a week before they could come out. Max was able to come out within 2 hours. AND once we figured out the cause of the leak was a defective faucet, I ran to Lowe's, got a replacement and he was back within an hour to install it. He also told me if I have any issues at all in the next year he'll come back and fix it again for free! A plumber is not someone you want to call often, but if you must you should definitely call Max! More...

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Alex F.

18 November 2014

Max at reliant did an excellent job for me. Fixed a leak and got me ready for a hard freeze on time. He is honest reliable and a very good guy. Highly recommend. Max and Reliant Plumbing! Will use again when needed. More...

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Sam B.

23 October 2014

I had a plumbing issue with my toilet. The plumber that came out was very knowledgeable. Figured out the problem and had a solution. Great experience! I highly suggest this company More...

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Adam M.

20 October 2014

Reliant did a great job. Had an emergency on a Saturday and they were able to get to the house same day and get the job done!

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Sharri B.

4 October 2014

Exceeded my expectations on all levels. The plumber's technical skills, price, timing and customer service were all excellent!   I was very satisfied with the end result. They were able to install an added faucet in my yard along with special irrigation line. Strongly recommended. More...

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