Pipe Works Home Services

Pipe Works Home Services

Pipe Works Home Services locationChatham, NJ, Morris

(25 Reviews)

We specialize 24/7 emergency plumbing services, heating & cooling, sewer repair, pipe lining, energy audits, insulation, water heaters, HVAC, excavation, sump pumps, hot water heaters, water conditioning, air quality, and generators. Serving Morris, Union, Essex, Somerset counties, FREE estimates available.

Pipe Works Home Services Reviews

Pipe Works Home Services Reviews


Review of Pipe Works Home Services by Gary Tsalalikhin
1 07/05/2018 Gary Tsalalikhin

Bunch of scammers. Tech named Mario came out, troubleshot Trane furnace that only has a few points of failure to troubleshoot - spent 2.5 hours, including a 40 minute trip to his truck to "look for a part". He was on his phone the whole time. Then told me I needed a $1400 control panel. (trying to take advantage of me before holiday weekend, saying they needed to "open the warehouse special" to get the part in time). I sent him away and fixed the furnace myself in 30 minutes after reading up on the mechanicals. Confirmed with other companies that there is nothing the guy could have possibly been doing legitimately for 2.5 hours on that furnace. Service manager at Pipeworks initially agreed that something wasn't right and told me he'd talk to Mario - but then they stopped returning my calls. I called these guys due to the preponderance of positive google reviews but I would look at those with some suspicion based on my experience. Working with my credit card company to refund the payments for the extra 2 hours to these frauds. I still have not been told what Mario was doing for 2 of the 2 and a half hours

Review of Pipe Works Home Services by Joel Schwartzberg
5 28/04/2018 Joel Schwartzberg

Fedi from Pipe Works came out today to fix a leaky kitchen faucet and was warm, friendly, professional, and extremely knowledgeable. He always explained my options before committing to work, and I feel he really wanted what was best for me and my situation.

Review of Pipe Works Home Services by Stacey Rudin
4 21/03/2018 Stacey Rudin

I like this company because they are easy to book, usually can make it out the same day if needed, and their employees are stellar. I deducted a star because I feel the pricing is high in certain instances. Even for very short, minor jobs involving almost no materials (work is finished in 15 minutes or less), the bill is still over $400. You have to pay the $99 service call fee if you don’t have them complete the work, so most people end up just accepting whatever the quoted price is - a few times I have calculated their hourly rate after they have left and it’s $1200!

Review of Pipe Works Home Services by Doug Milnes
5 14/02/2018 Doug Milnes

We had a great experience with pipeworks. Our sump pump failed and they were able to work us into their schedule that day. Our plumber, Nick, was professional, knowledgeable, and capable. I was really impressed when in the late afternoon he drove back to their shop/warehouse to pick up another sump pump (he had just used the one on his truck on the last call) and came back to install it. It was late enough in the day that other folks might have said, 'I'll come back tomorrow'. Feel like that's good service and business sense (you get paid today and can take another customer tomorrow). Note, I've used Pipeworks a couple of times before and I keep calling them when I need a plumber because they have great customer service, usually have availability very quickly, and do a good job.

Review of Pipe Works Home Services by Eleven Eggos14
5 19/01/2018 Eleven Eggos14

Mike G. came here today to look at our sump pump problem. He was great! He explained everything in detail and was very patient with me when I asked tons of questions. He discussed all options and helped us to determine the best one. I was very please with his service!

Review of Pipe Works Home Services by Joe Lake
5 Joe Lake

We have used Pipe Works on several occasions in the past four years. Always very satisfied. This last job was a heating problem that was handled by Matt. Very polite and professional. He explained the problem and recommended solution in terms I could understand. Definitely satisfied and would recommend Pipe Works to others. I plan on calling them in the spring to replace an outside faucet.

Review of Pipe Works Home Services by Patricia Saxton
5 Patricia Saxton

I had two unrelated issues in two days, and Pipeworks handled both graciously and professionally from the office interaction to the technicians. Each time, a member of the team arrived promptly and on time, were clear about what the problems were, presented clear options, and performed the work efficiently and cleanly. I had the pleasure of working with Chris and Wight and couldn't recommend them more highly!

Review of Pipe Works Home Services by Irving Roman
5 Irving Roman

Just had spray foam installed today and this was one of the best contractor experiences I've ever had. Everyone gave me excellent customer service and I was a customer service rep for 5 years so I recognize good service. Rob, Charlie, Gio and Malik all did a fast and excellent job. I would recommend then to anyone. Cheers

Review of Pipe Works Home Services by Andy Piness
5 Andy Piness

Returned from a few days away (where it was hot and humid) - and walked into our house this afternoon (to find it hot and humid). Several months ago we'd had an issue with our central air (resolved by Zach), so I didn't exemplify my best phone etiquette when calling Pipe Works again However, Zach arrived, located the problem and fixed it. Poor guy was schvitzing profusely in our Sahara-like attic, but he accepted our offer to keep him hydrated with a tall glass of ice water. Summer be damned, but all hail Zach.

Review of Pipe Works Home Services by Sherri Woehrel Katzman
5 Sherri Woehrel Katzman

I will never use another company! I called the office on an 85 degree day in a panic as our a/c went out. They sent Zach out that same day. He showed up on time, worked in a timely manner, was clean, and made sure to explain everything to me as he did it. I was very pleased with the work he did! Our ac has been running perfect since. I will absolutely use pipeworks again!

Review of Pipe Works Home Services by Nancy Enright
5 Nancy Enright

Pipeworks was great. I contacted them last night, and they got back in touch right away. By noon, both of our clogged drains were fixed, and the price was right.

Review of Pipe Works Home Services by Usman Azam
5 Usman Azam

Had my main unit cease up two weekends ago with flooding in basement. I called Pipeworks at the recommendation of my contractor and explained my dilemma. Great Guy named Johnny came within 45 mins, diagnosed the issue (which was significant). Explained a no nonsense set of solutions and prices for the new unit. Team came out following Monday (would have come sooner but unit i requested had to be shipped in). Chris, Brent and Kevin R came promptly Monday and within a day did an amazing job. Kevin and Lauren from the office also checked in.
Without any pressure from Pipeworks I also changed the attic unit as both my units were 25 yrs old and I could not bear the thought of a flood from a ceased up unit in the attic space. Brent and a colleague came a few days later and changed the second unit with Andrew and Kevin coming in to hook up as I needed a new electrical wire installing. I can honestly say this was one of the most efficient, polite and timely services I have ever received as a home owner. Worth every penny I spent. Great Job guys! thanks from the Azam family

Review of Pipe Works Home Services by Sadee Patanio
5 Sadee Patanio

I recently used them. Pablo was great very knowlegable about my ac explains in human terms.
Very professional. And i am going to continue useing them

Review of Pipe Works Home Services by Frank Kennedy
5 Frank Kennedy

Zach came out to my house on a 95 degree day, arrived on time, promptly diagnosed the issue with our air conditioner, and provided us several options to take care of it. The work was done in a clean manner and our house was cool by the time we were heading to bed. Dealing with pipeworks was a pleasure from start to finish. I will surely use them again.

Review of Pipe Works Home Services by Leonardo P. D'Elia
5 Leonardo P. D'Elia

I received a flyer from Pipe Works and called them based on that and the positive reviews. I know your still never shure how thing will turn out. I must say one of the best service experiences I have had. They set up the appointment showed up on time and were very clean doing a dirty job. The gentleman Mario Chamoun who did the work, and I mean gentleman, was polite and efficient, very knowlegable and like I said left my place clean. This is the first time I have left a review for anything but I felt I needed to because of how well this company works!

Review of Pipe Works Home Services by Lori Hricik
5 Lori Hricik

I am thus far a totally satisfied client of Pipe Works. I have an annual service contract with them on AC/Heating. They are responsive, professional, respectful and very competent!! Jennifer in the office is a gold standard in customer service--- knowledgeable, caring and responsive . She is diligent in follow-up and ensures that I am well-informed and completely satisfied. Today, I had Matt install replacements to recalled parts in my furnace. He, once again (as his other colleagues), performed the service with expertise and efficiency. I am very particular and do a lot of research before I select a service provider for any aspect of my home maintenance. I must admit I am thoroughly pleased with my choice of Pipe Works. Kudos to them for their highly skilled employees and their client service philosophy. I highly recommend. Keep up the outstanding work. Thank you also.

Review of Pipe Works Home Services by Sara G Barbato
5 Sara G Barbato

Very pleased with Pipeworks. Somebody always answers the phone and everybody I talked to was friendly and knowledgeable. Mario came and was patient and helpful looking at a number of projects we were considering and provided clear and fair estimates while fixing one simply with some good advice. When he came back for the job, he arrived within the time "window" and was able to finish within his own time estimate. We did have one miscommunication along the way that cost some time but I put a priority on clear communication and proactive, professional resolution when surprises come up and they delivered. Everything looks/ works great now and I would use Pipe Works again.

Review of Pipe Works Home Services by Terri Gruver
5 Terri Gruver

My air conditioner suddnely stopped working last week and I had heard good things about Pipeworks from a family member as I recently moved here from South Carolina. I called the office when a Mr. Kevin Costa answered the phone, he was patient in listening to my issues and understanding in the urgency of the situation, as I have a young granddughter who is residing with me. He sent Mr Zach Langowski out that same day. He was quickly able to diagnose the problem and have it fixed in little time at all. It is safe to say I was very pleased with both the answering service and technician I was provided and would be happy to recommend this company to my family and friends. Thank you Pipeworks!

Review of Pipe Works Home Services by Celina Glossy
5 Celina Glossy

Pipeworks is amazing, a true lifesaver! Our central air stopped working.. I was in contact with a diff company who gave me the run around with even getting someone to come out for an emergency! I called PipeWorks and got someone live immediately who sent someone out as requested just within a couple of hours. I ended up having three visits (two techs and one with Robert). Both techs were super nice, informative & quick but not rushed. Kevin laid out all of my options and suggested I speak with Robert thoroughly before making a choice. Robert came & went over all options and avenues. I appreciated the fact that I wasn't just sucked into anything & it didn't feel like it was just a sale. Everyone was a pleasure to work with. I was extremely grateful for the fact that were able to accommodate so quickly being that my daughter has asthma & my cat was being left home in the humidity. They understood, were genuine & patient! I'll refer this company any day!

Review of Pipe Works Home Services by Joyce Gaval Neubeck
5 Joyce Gaval Neubeck

Pablo came out within an hour of our phone call to pipeworks. He was very professional and well informed. He quickly discovered what was wrong and explained what needed to be done. Thank you so very much!

Review of Pipe Works Home Services by Nora Nerses
5 Nora Nerses

Jimmy came to our house and evaluated a problem with our furnace. He was very competent and detailed with his evaluation and seemed to have good judgement. I would recommend this company and this service technician for HVAC.

Review of Pipe Works Home Services by Dori Whitworth-Perez
5 Dori Whitworth-Perez

Pablo Gomez came and diagnosed and repaired our air conditioning system. He was prompt, courteous and efficient. He fully explained the issue and answered all of our questions. We will definetly be requesting Pablo for all of our A/C and plumbing issues.

Review of Pipe Works Home Services by Niah Bonina
5 Niah Bonina

Pipe Works is great, they came out right away both times we called when Roto Router couldn’t. Mike was very professional and knowledgeable about the plumbing issues we were having and took the time to listen to our concerns and answer all of our questions. I would recommend them to anyone and everyone!

Review of Pipe Works Home Services by Anna Rebecca
5 Anna Rebecca

Professional, courteous, and knowledgeable- that says it all. Pipeworks did a phenomenal job insulating our attic and encapsulating our crawl space. Rob was very thorough and made sure we understood each step of the process. We’re now repeat customers. Would highly recommend them.

Review of Pipe Works Home Services by Jack Bruner
5 Jack Bruner

Recently we became a new family member of Pipe Works Services, Inc.! After 67 years our boiler quit working. We called a bunch of different plumbers and Pipe Works was the only company that followed up and came through. The confined space in which we had to replace a new boiler was the challenge. So, this job was quite the difficult task and Robert and Paul came to the rescue and promised that they would get the job done! We were so, so relieved to say the least. I was beginning to worry that we just weren't going to get something to work. So, after Paul and Robert spent some time figuring up how it was all gonna go together, we set a date. On install day, Odin and Washington along with Paul and Robert were at my house early, ready and willing. Ondin and Washington worked very hard into the early evening and had the new install up and running. Wow, OMG, I just can't thank you all enough for all your hard work, professionalism, knowledge and all around respect for what you do and how you all do it! Days after the install I spoke with Tricia and she said that they would work on getting a rebate for me through the state of NJ. So, Robert came back to the house did some quick measuring of windows and I'll be receiving a check for our new high efficient boiler from the state of NJ! All you guys did such a great job and I tell everyone I run into what a company Paul has built. Really, if anybody needs a job well done, Pipe Works, Inc. is the business to call for all your plumbing needs!

Pipe Works Home Services


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Pipe Works Home Services Q&A

Pipe Works Home Services Q&A

What do you love most about your job?

We believe great customer service sets us apart from our competition. We live to fix uncomfortable homes and make people happy!

What inspired you to start your own business?

Paul Giglio, Jr. founded Pipe Works Services, Inc. in 2000 and has helped it become a successful and trusted company in the area. Paul and his team always put customer satisfaction first, constantly looking for ways to provide a better experience for their customers.

Why should our clients choose you?

The team at Pipe Works Services, Inc. is committed to the highest levels of customer satisfaction. Our reputation is built on fast response and effective service, and we strive to exceed our client’s expectations. We are available 24/7 for plumbing emergencies, and we will work our hardest to ensure that your return to normal is as expedited as possible and done right the first time.

Services provided by Pipe Works Home Services

Pipe Works Home Services Services

Residential Plumbing, Heating and Cooling Services

The team at Pipe Works Services, Inc. is committed to the highest levels of customer satisfaction. Our reputation is built on fast response and effective service, and we strive to exceed our client’s expectations. We are available 24/7 for plumbing emergencies, and we will work our hardest to ensure that your return to normal is as expedited as possible and done right the first time.

Work history from Pipe Works Home Services

Work History

Owner

Pipe Works Home Services

From January 2000 to present.

Paul Giglio, Jr. founded Pipe Works Services, Inc. in 2000 and has helped it become a successful and trusted company in the area. Paul and his team always put customer satisfaction first, constantly looking for ways to provide a better experience for their customers.

Projects

Sewer Pipe Lining

The nightmare of a broken sewer line backing up into your basement can be potentially toxic, as well as disruptive for your family. It can easily be missed in a home inspection, making your new home ownership a bumpy start. Traditionally the only remedy involved was digging up the line from the front of the home to the street. Destroying trees, plants, and grass, which is all very costly to replace. Today we have options using trenchless technology called Perma-Liner™ https://www.perma-liner.com/ . Our certified technicians can prep the area and insert the liner in approximately 1.5 days, while dig-and-replace can take 3 or more days. This image shows how hidden rust, corrosion, and tree roots can wreak havoc on underground pipes. Email us if you are interested in a quote or have questions info@pwsnj.com .

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