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Reviews (27)

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Leticia Toy

15 August 2019

It's going on week 4 since Crystal cancelled my private session appointment. According to her social media page she cancelled our appointment the same day to go to an outdoor concert instead. From the start we were not a priority. Since then, it's been a series of no responses/no communication and not being a priority to her. I gave up and asked for a refund. Crystal asks you to select Family/Friends when paying on PayPal - turns out when you select that PayPal does not work with you on a dispute. Learn from my mistakes! More...

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Erika Slocum Schiffer

4 July 2019

Crystal is very knowledgeable and passionate about dogs and training. She has lots of patience, not only with dogs, but also with dog parents. I am guilty of not doing my homework with my pup, yet not once has she criticized me. After a few cancellations due to inclement weather, Crystal arranged for classes to be held inside. It rained again that day, and I was the only one in our class to show up. We enjoyed a nice one on one lesson rather than cancelling class! Crystal always does a check-in with each dog and owner at class to see how training is going. I have a stubborn Husky. She has given me many hints to help with our training. I look forward to continuing our lessons. More...

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Jessica Maxson

3 July 2019

Crystal did a private lesson at my home with my dog Macie and I. We were able to accomplish a lot and make changes that made life more enjoyable for both all of us. She was great to do follow up questions and techniques if needed. I would absolutely recommend Crystal. More...

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Devin Kerkstra

2 July 2019

Crystal is amazing at what she does! Has changed our lives with actually being able to walk our puppies without being drug down the street and learning basic commands! 10/10 would reccomend!

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Becky Lynn Joseph-Wilson

2 July 2019

Crystal is absolutely amazing at what she does. It amazed me every single class I have been to. She is so genuinely interested in helping us humans help their dogs be the best they can be. She is very down to earth and easy to work with. Never made me feel like I wasn't doing a good enough job. Always had advice and corrective criticism and very professional. I completely recommend her classes and or personal training. More...

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Lisa O'Connor

2 July 2019

Crystal has a natural ease and understanding around dogs that put me at ease and made it easy to trust her. We worked with her for a couple months in a group obedience class as well as a couple 1:1 sessions. She understood my needing her to speak directly to my 10 year old daughter who wanted to be involved in the training, and didn't try to speak to her thru me (very important as daughter already challenges my feedback and is prone to becoming defensive or sullen with my feedback.) More...

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Betsy Assenmacher

2 July 2019

Crystal was great! She spent a lot of time working with our puppy and gave us a lot of good tips for breaking his bad habits at home. I would definitely recommend her to anyone looking for dog/puppy lessons or training advice! More...

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Denise Lynn

2 July 2019

Crystal is an amazing trainer! We got our dog when he was a pup and he grew up with our girls. He went through a stage where anytime that leash was put on him he would literally go into hyper mode and no joke drag me behind him. We got in contact with Crystal and she was AMAZING. We had our classes at Pet Supplies Plus which I liked because he was out in public around other people and in a different setting so I definitely think that helped. Her classes were life changing and when we were finished it was night and day with Rufus! Our 5 and 6 year old can now walk him. So I would definitely highly recommended Crystal and Passion Fur Paws. Every penny spent is well worth it with her!! FYI we went to previous trainer before her and wasn’t getting what we needed with him. Completely satisfied with her!! More...

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Connie Renfer

2 July 2019

Crystal was recommended by a friend of being one of the best dog trainers in my area. Crystal has answered my questions by text when I was having troubles with my pups. The weather hasn’t always cooperated. But Crystal made other arrangements at the local business so we could continue with the training. I will continue to take her next dog classes. I will give her ⭐️⭐️⭐️⭐️⭐️. Thank you Crystal! More...

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Jenna V.

30 June 2019

I've never dealt with someone so unprofessional. Our classes were in the middle of a store, never even set an actual time for classes, as it was 11 at one point, then 12 at another point. Classes were supposed to start May 19th... and they are only on the third class. She will not refund me even though we had only went to the first class. When I asked for her to let me know a time that would be good for a makeup of our second class, she never responded to the question. I'm extremely disappointed with Crystal. She never once acknowledged my dog in our first class. So if you have 100 dollars to throw in the trash, I recommend the class! But if not, then I don't recommend Passion Fur Paws and I would take your business elsewhere. I'm not sure how my dog is supposed to learn when the trainer doesn't even acknowledge her. More...

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Jenna Spruytte

30 June 2019

EDIT: I am pleased that Crystal has reached out to me and offered a refund and has offered a free class to make things right. She let me know she is just starting and she is learning. I think it was great of her to reach out to me. Thank you. I’ve never dealt with someone so unprofessional. Our classes were in the middle of a store, never even set an actual time for classes, as it was 11 at one point, then 12 at another point. Classes were supposed to start May 19th... and they are only on the third class. She will not refund me even though we had only went to the first class. When I asked for her to let me know a time that would be good for a makeup of our second class, she never responded to the question. I’m extremely disappointed with Crystal. She never once acknowledged my dog in our first class. So if you have 100 dollars to throw in the trash, I recommend the class! But if not, then I don’t recommend Passion Fur Paws and I would take your business elsewhere. I’m not sure how my dog is supposed to learn when the trainer doesn’t even acknowledge her. More...

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Malloree Brenna Ambs

26 June 2019

We signed up for a 6 week class for our puppy, the classes started April 28 and should’ve been done by the beginning of June (give or take some bad weather). We had the first 2 classes (the second was cut short due to hot weather) and then 4 classes in a row were cancelled; 1 due to weather, 2 due to holidays, and 1 due to the Rose Parade. There was another class held June 9th, and the June 16th was cancelled due to holiday and the 23rd was rescheduled due to her daughters graduation party. She rescheduled it for a time in the morning and the evening, but it was out where her daughters party was in Clark Lake. The classes are now going into July before it will all be done. I messaged her 2 times one day asking if there was any way we could get a refund for the classes because this is a busy time of the year for us and we did not expect it to go this long. She had not answered the messages and 5 days later I asked again and finally got a response that she would do a private lesson, but no refund. Our puppy now has a splint on her leg due to an injury so there is no way we can continue training or do a private lesson any time soon, which I messaged her back with. I never got a response from her after I sent this message, it would be nice to get a ‘sorry to hear that and I hope she gets better’. The whole time that we were at training, I felt like we were an inconvenience to her and that she picked dogs she felt we’re going to do very well in the class and gave them more attention. She would once in awhile check on us for a few minutes, answer a couple questions we had, and then walk away to go check on the dogs that were her ‘favorite’. Whenever I would message her it took a long time for her to answer me, which made me feel more of an inconvenience to her. I will not be returning to her for any training and I will not recommend her to any of my friends looking for a trainer. More...

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Jessica Oberlin

24 February 2019

Contacted Passion Fur Paws to try to schedule training for my 12 week old puppy, Passion Fur Paws was quick to respond, answered all of my questions and we are now enrolled to begin our training in a week. So glad to have found Passion Fur Paws! More...

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Melissa Gatza

21 February 2019

We only had three sessions and I was able to do one of the main things with my Frenchie and that was to go out in public without her acting like an idiot lol. Thank you so much for your love of animals and ability to work with a very diverse group. To see change is worth everything we put in to these pups and Passion Fur Paws helps in whatever way possible. Thank you More...

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Mandy Wright

11 February 2019

I have heard such positive things about your training program. I can't wait to bring my new puppy in for his training!

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Heather Hermann Ries

10 February 2019

Crystal has been amazing. We started looking for classes when our puppy got big enough to take me for a walk (large Goldendoodle). After a month of class, I took her for a walk today, and it was actually fun. She walked next to me the whole time, if I stopped she sat down next to me, and she didn’t try to jump at people that passed by. It was night and day different. More...

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Barbara Hein

10 February 2019

❤️ crystal is extremely knowledgeable when it comes to working with dogs . She does amazing job with teaching your best friend everything you need to know and starting you and your pup out on the right paw . And equally Is amazing with older dogs that just need a few little things corrected :) I highly recommend her More...

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Tonya L.

20 September 2018

Crystal is an amazing trainer, she is a dog lover first and uses that to train the pups using positive reinforcement rather than negative like shock collars or things of that nature. You will not be disappointed. I highly recommend the personal sessions. You better book your time slot fast she she will fill up quickly. More...

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Deanna Weed

19 September 2018

Crystal is very knowledgeable with dogs and will treat yours as kind as her own

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Cheryl D.

30 October 2017

Never trained our puppy, but took our $125. Kept making excuses why she couldn't make the dates she scheduled. Started asking for a refund, but she could never come up with the money. I even offered payment arrangements, but she would not pay. I have receipts, emails, and text messages showing and acknowledging the $125 payment received by us, the appointments she rescheduled, and Crystal Chalecki-Villarreal acknowledging she owed us the money for not providing the service we paid for. I paid in Feb 2017 and it is almost Nov 2017 and she still has not paid me my money. This is fraud. More...

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Bill T.

30 June 2017

Educational for us to help train dog

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Laurie B.

20 June 2017

Very understanding and helpful. Gave me great tips and tricks to help with my dog, and she is a very caring person. It is obvious that she loves what she does and cares about the animals.

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Ann H.

9 March 2017

She gave me ideas and showed me how to work with Sid. He is doing better. I'm looking forward to a class to help with socializing and testing his abilities in a different environment.G

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Jen R.

29 September 2016

Crystal is an intelligent and caring individual that works very well with a variety of different animal personalities. Her recommendations are sound and helpful. You will not be disappointed!

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Kelly S.

21 September 2016

Passion Fur Paws did a great job training our dog Koda! Crystal made sure when we left training that we didn't have any questions and made sure we were training our dog properly. Just after a couple of days from the very first session there was a difference in our dogs behavior and listening. It just got better after each training. Crystal also called during the week after each session to make sure training was going good at home and to see if we had any questions. Would highly recommend taking your dogs to Passion Fur Paws training. More...

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Kelly Gretel Schnebelt

9 September 2016

Passion Fur Paws did a great job training our dog Koda! Crystal made sure when we left training that we didn't have any questions and made sure we were training our dog properly. Just after a couple of days from the very first session there was a difference in our dogs behavior and listening. It just got better after each training. Crystal also called during the week after each session to make sure training was going good at home and to see if we had any questions. Would highly recommend taking your dogs to Passion Fur Paws for training. More...

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Alex Stubbins

8 September 2016

We had a great time training our dog Maxx! He's moved passed the basic stuff very quickly and the trainer worked with us to make sure he was continually being challenged! Was also very flexible with scheduling if we happened to have a conflict. Would definitely recommend! She is very knowledgeable and knows her stuff! More...

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