Palava Family Entertainment Center

Palava Family Entertainment Center

Palava Family Entertainment Center locationSpring, TX, Harris

(25 Reviews)

We are a locally owned and operated modern designed Family Entertainment Center in Spring, TX.

Palava features a laser tag arena, 3D black light mini golf, a 4-level play structure, a toddler play area, an arcade, a toyshop, 3 party rooms and a lovely Cafe.
We are open every day for open play and we also offer a variety of party packages, field trips and group events.

Our café is open daily for Breakfast, Lunch, Dinner, to-go and delivery. We also have an extensive Catering menu.

Our play structure is a striking 4-level play structure with a separate toddler area. If you have a climber in your family, welcome to paradise!
Our laser tag arena is a 2-level Mayan themed adventure that all kids love; big & small! You can also take a trip ‘Around the World’ through our 9-hole themed 3D Glow Golf course where everyone can have fun.

Our café which is adjacent to our play-structure and toddler area is the perfect place to sit back and relax while the kids play. We offer a wide variety of freshly made food served throughout each day for breakfast, lunch & dinner. So whether it’s a piping hot freshly baked Pizza in our stone oven, a freshly made salad or sandwich, a scrumptious panini or a baked potato – you can be sure of one thing; it’s not fast food it’s quality food.

We also serve Illy coffee and Bluebell ice cream.

We are located at 3240 Spring Cypress Road, Spring, TX 77388 and can be reached at 832-764-8250 or by email at info@palavallc.com

Palava Family Entertainment Center Reviews

Reviews


Review of Palava Family Entertainment Center by Courtney Mizell
5 29/08/2018 Courtney Mizell

I absolutely adore this place, I try to come here at least 2-3 times a week to get my little out of the house and get some energy out, instead of being in this Texas heat! He loves it and it’s a great price!! The workers are also super nice. And usually recognize my son and I, because we come so much! I still haven’t tried any food but I definitely need too. We try and tell everyone about it and also love that it’s a small business and family owned!! So something I of course love to support! My sons 2nd birthday is in October and I’m thinking it will probably be here with how much he enjoy this place! Also very clean and organized. I cant get enough of Palava I love it all!!! Thanks Palava for making a great place for kids!! Will be coming soon to talk about birthday party soon!!

Review of Palava Family Entertainment Center by Donna Spann
5 23/08/2018 Donna Spann

My 21 month old had a blast today with a few other 2 year old friends We were the only ones there but it was nice, just bring your own friends :). Great place to bring your mom group They had other toys/play houses/shopping carts and fun things for toddlers. We will definitely be coming back.

Review of Palava Family Entertainment Center by Manda Leal
5 02/08/2018 Manda Leal

I love how clean it is and friendly the staff is here! I come to let my two year old run around and play with other kids her age pretty often. The cost of a membership for the month of unlimited play in the play area is pretty inexpensive and worth the price.

Review of Palava Family Entertainment Center by Cassidy Cox
5 26/07/2018 Cassidy Cox

Small scale Chuck E Cheese fun for the whole family. Great pizza and peanut butter shakes. Mini golf, laser tag, pinball, playground for big and little monsters, birthday party accommodations, toy shop. They do deals of the day. Would recommend for ages 9 and under mostly.

Review of Palava Family Entertainment Center by Charles Adkins
4 10/07/2018 Charles Adkins

A fun and safe environment for the kids to get out of the summer Houston heat. The interior has areas for kids of all sizes and interests up to about age 12. The equipment is clean and well maintained. The value for a membership is great, allowing multiple visits throughout the month for the same price, which has been awesome since the 2.5 year old sometimes wants to stay for hours, and sometimes for 30 minutes.

Review of Palava Family Entertainment Center by Ashlie Cantu
5 Ashlie Cantu

Unlimited laser tag was alot of fun! Had a great time and all staff members were very friendly and helpful.

Review of Palava Family Entertainment Center by Meghan Holder
5 Meghan Holder

Such a great venue for kids and parents alike! High quality people providing a safe and entertaining atmosphere with multiple activities to choose from.

Review of Palava Family Entertainment Center by Laura Lopez
5 Laura Lopez

We had a blast .I went for dinner with Santa and thought it was a great deal. We played laser tag, mini gulf, a bit of arcade games, some toys, and took pictures with the cutest Santa and had dinner. It wasn't rushed like other places because it wasn't crowded and it was fun. I like that you can see the kids playing on the playground from the arcade and the eating area.. there's toys even for the itty bitty ones to the grown ups.. the pizza and snacks were good, the wings weren't. Overall a great afternoon. I would recommend it especially if you have toddlers and older children. Great service

Review of Palava Family Entertainment Center by Jackie Morrison Schulz
5 Jackie Morrison Schulz

This place is just great! The playscape is huge, and fun, even for parents to climb on with their Littles. They have laser tag, and glow in the dark mini golf, which is nice and refreshing to have access to, since outdoor activities in Texas are just brutal. I especially appreciate that they have a chef, and serve really good food that adults and kids can appreciate and enjoy. They even have a gluten free pizza. With the pay one price for all day armbands, you can come and go as your please. There are plenty of tables and places for families to spread out, and have a home base to keep their drinks and belongings, while they run around and play. There is a cute toy store in the building. The owners are usually on site, and are constantly making improvements, and cleaning. They have weekly pricing specials, and even date nights for mom/son, and father/daughter. This is a really great place to take the family for a great time! I can’t think of one thing I’d change.

Review of Palava Family Entertainment Center by Cindi Smith
5 Cindi Smith

Really enjoyed our time here. Fun play structure, excellent customer service and very clean. The food is awesome, surprisingly. I got a Caprese salad and loved it. Kids got pizza, also good! Highly recommend.

Review of Palava Family Entertainment Center by Amanda Taylor
5 Amanda Taylor

We love this place! We have had the last two birthday parties here and will continue to have our parties here. Great food and great atmosphere!

Review of Palava Family Entertainment Center by Elizabeth Creel-Olivera
5 Elizabeth Creel-Olivera

Thank you. My son's 11th birthday was hassle free. [Best part]. Well worth it. My kid played laser tag and I really just acted as a hostess. I didn't have to micromanage and the staff was very flexible. Awesome job!

Review of Palava Family Entertainment Center by Melissa Lilley
5 Melissa Lilley

I decided to try this place on the mommy &
Son night out. $43.29 for a 10" gourmet pizza to split, a side of pasta to share, 2 drinks, unlimited laser tag, unlimited glow golf, & the play structure, for 5 hours, is a steal! As a super frugal mom, always looking to save money, I was very surprised to find myself willing to hand over another $10 for the small, but more than adequate arcade area (where we played pinball, basketball, fuse-ball, air hockey, Donkey Kong, & Terminator Salvation), & another few bucks on hand dipped Blue Bell ice cream for my son & the new friend he made there. The friendly & eager staff helped me find pizza toppings to avoid my allergies, as well as explained the pasta sauce choices to my son. Their laser tag area is much better than you can possibly imagine w/o experiencing it 1st hand & the staff member charged w/ this area was super enthusiastic! The glow golf is imaginative & interesting. The play structure is open to kids & parents, so I took full advantage of a few hours w/ my 10 yr old that made memories to last a lifetime. I can't wait to return.

Review of Palava Family Entertainment Center by Amberleigh Ficklen Thomas
2 Amberleigh Ficklen Thomas

Playground, laser tag and putt putt were nice. Toddler area was on the smaller side. Staff was not friendly and were on their phones the whole time until the manager (assuming) came in because they immediately put them away. They feasted on a pizza on top of the ice cream freezer which is not very sanitary. Food was absolutely awful. Beef pizza toppings was a chopped up unseasoned hamburger patty. Panini was a cold croissant sandwich and the pasta sauce on the pasta dish was just terrible. The food took FOREVER to come out and we were the only ones there!! They charged me regular admission for my 14 month old which is ok because she did play in the incredibly small toddler area for a couple minutes, however, if you are going to charge babies...at least accommodate them by providing a changing table so they don't have to be changed on the dirty floor. There was no one at the door when we came in (large group) and then the staff was snappy at the kids for playing with their shoes on even though no one greeted us to inform them of the rules.

Review of Palava Family Entertainment Center by Jamus Kizner
1 Jamus Kizner

I found Pavala to be a nightmarish customer service experience.

I called Palava to ask about scheduling a Laser Tag birthday party for my son who was turning 7. I was uncertain about the ability to gather enough attendees to make the party worth it, and I expressed these concerns to the representative on the phone at Pavala. That person assured me I could cancel within a few days if I couldn't gather enough attendees. Unfortunately, I was unable to gather enough attendees to make the $250 cost worth it. When I called up to cancel just a few days later they, they refused, despite what I was told on the phone by their representative.

I spoke to the manager who simply fell back on the stated policy on the deposit, refused to give me back my $100. Even worse, they refused to credit the $100 unless I applied it towards another party in the next 12 months. I explained that I was potentially moving due to a recent employment change and would like to just come in on my son's birthday and use the $100 as a credit. He refused. I explained that I would have to write a Yelp review about this experience. He used a very combative and abusive tone with me and said he "didn't appreciate being threatened"...because I guess warning that they'll be held accountable for a bad customer experience is a "threat".

Just bad people. Stay away.

Review of Palava Family Entertainment Center by Crystal LaCroix
5 Crystal LaCroix

I take my daughter here all the time, she LOVES it! Food is excellent! So nice to have a play place that serves something better than bar type food. It does take a little while to get to you so order before you are starving. ( everything is made fresh so that makes sense). So glad we have this place near by and great prices

Review of Palava Family Entertainment Center by Cassie Morris Miller
5 Cassie Morris Miller

My son had an awesome birthday party at Palava! The kids had a blast playing laser tag and playing on the playground. The staff were all kind and helpful and we loved the food! Our guests were ages 6-13 and everyone loved it!

Review of Palava Family Entertainment Center by Lacy Holliday
4 Lacy Holliday

I’ve taken my 18 month old, 7 yr old, and 9 yr old here many times and they never want to leave. We’ve been going for a year and they have a blast, enjoy the food, and like it when there’s special events like characters or Santa. I’d rate it a 5 except for two things that I’ve noticed the last couple of visits. The chef has shut down breakfast early, at least 30 min before the menu says. This was disappointing because the breakfast is delicious and we typically go in the late morning to take advantage of it. Also, the toddler areas are not as clean as they once were. Little ones are there all day long putting their mouths on things so the area needs to be disinfected often, I’ve never seen anyone cleaning or straightening up these areas. Many of the little pieces are now missing that go to the toddler kitchen etc too. We love this place, but those are a couple things that I think could be improved on.

Review of Palava Family Entertainment Center by Traci Hayes
5 Traci Hayes

We happened upon this establishment while visiting the Greek Squad at a local vendor market at Palava. My 2 year old grandson LOVED it and so did my daughter and I. We didn’t have the food, but the atmosphere was awesome and the staff were both friendly and welcoming. We spent a couple of hours playing and my grandson cried when we left so we could have stayed much longer. We will definitely be back! Nothing but good things to say about our experience here!!! Thank you to your staff for making us feel welcome and making our night a lot of fun

Review of Palava Family Entertainment Center by Monica Aguilar
5 Monica Aguilar

We just had my 10 year old birthday party. The kids had a blast. It was great something for kids of all ages. Our pizza and wings were delicious. Our party hostess Grace was super fun and always made sure my birthday girl was having a great time!! Thank you Palava for making a birthday to remember!!

Review of Palava Family Entertainment Center by Christina Destefano Krebs
5 Christina Destefano Krebs

Absolutely love this place! We've had our last 2 birthday parties there with great experiences all around. Chantal is very responsive to questions and helping with arrangements. The staff is always friendly and engaged with the parties. We will continue to introduce as many people as we can to Palava!

Review of Palava Family Entertainment Center by Lana Fior
5 Lana Fior

This place exceed my expectations. The children played for 3 hours and could probably have played for a couple more! They were entertained from the start. The food was refreshing and surprisingly healthy. With low sugar and organic choices it’s better than any other play complex food I have ever had! The facility was clean and so were the bathrooms. They had play things for children of all ages from kitchen sets to virtual soccer! It was a great day! We will definitely be coming back.

Review of Palava Family Entertainment Center by Elisa Godina de Chavez
5 Elisa Godina de Chavez

My kids had a blast! I was super impressed with the food! My chicken penne Alfredo was delicious and a good portion size my mom and I split it and didn’t finish it all even my kids picked at it even though they were too busy having fun. It’s made to order and waited a while for it come out but I promise it’s worth the wait. Also came with warm fresh baked bread! Finally a place with great food and a play area for the kids to run around in! All the employees had a smile on their faces and where very polite and attentive. I Highly recommended this place!

Review of Palava Family Entertainment Center by Courtney Mizell
5 Courtney Mizell

Today was my first time trying this place out. My son is 1.5 and had such a great time. I love it here and it’s a great place to go when it’s super hot. We didn’t eat or drink anything cuz he got so tired he was ready for a nap. But I will definitely be back!!!!

Review of Palava Family Entertainment Center by Michelle Humphrey
3 Michelle Humphrey

Edited**


I loved this place when it first came out. The food was fantastic and everything was amazing.
Today I spent 54$ on food-
Our pesto pizza was gross (although it was amazing in the past)
My salad was slimy. My sons sandwiches came with chips- his chips were stale.
By the way - the cheese sandwich is literally a piece of cold cheese on bread (not grilled)
The wings were slimy and undercooked.
The only thing fairly okay was the baked potato.

And the only thing they said when I mentioned it was “oh okay I’ll let the cook know”

I’m not here for free food or free stuff. But a manager to come by and apologize would be better!

****since this post I have been given the opportunity to re-try palava - I haven’t yet taken the opportunity to retry it, but I will! Adjusting the 1 star rating to a 3 star rating for the managements attempt at rectifying the situation. I’ll definitely re-rate based on how the next attempt goes.

Palava Family Entertainment Center


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Palava Family Entertainment Center Q&A

Company Q&A

What do you love most about your job?

Owning a business right here in the local community that we live in.

What inspired you to start your own business?

We wanted to work as husband and wife for ourselves to allow us more flexibility to bring up our children outwith the corporate world.

Why should our clients choose you?

We are locally owned and operated so all planning and executing each event is taken care of each step of the way by us and not only our employees.

Services provided by Palava Family Entertainment Center

Services

Birthday Party Packages

We offer a large selection of Birthday Party Packages to suit all ages

Full Facility Rental

Palava can be hired out for any type event and we have a capacity of 300. Clients would enjoy full use of our Play-ground, Laser Tag, Mini Golf, Party Rooms and Catering

Off-Site Catering

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