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Our Family Pet Sitting, LLC

West Chicago, Illinois

(97)
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5/5

97 customer reviews

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21 December 2019

This place is great. I never had my pup in boarding, but I saw the great reviews and jumped right into boarding her there when needed. I must add onto the positive reviews and say they are really great customer service-wise, grooming, punctuality, organizationally and so much more. Missy has bad separation anxiety and they do everything they can to alleviate that as well as keeping me posted with how she’s doing. I appreciate their services and they’re efforts to make sure every dog is loved and cared for. They even send pictures to keep you posted on some of the activities. I couldn’t have gone wrong with choosing them, and neither can you! More...

Reviewed on Google Maps

27 November 2019

Rated highly for: Quality, Value, Responsiveness, Punctuality

Reviewed on Google Maps

13 November 2019

Wonderful people.

Reviewed on Google Maps

14 October 2019

Our Rocco has his own mini vacation every time he goes there. Love the daily pictures we receive of our little guy. Great facility, easy drop off and pickup. Kinda far from Northwest side of Chicago, but well worth the trip knowing our Rocco is well taken care of. More...

Reviewed on Google Maps

22 August 2019

Great people and prices! They made our dog feel like he was at home!

Reviewed on Google Maps

11 August 2019

we needed to board our two dogs because we were moving to a new house. My dogs had only rarely been boarded, as we had an awesome in home pet sitter. So I was stressed how they would handle it. More...

Reviewed on Facebook

29 July 2019

Would recommend to a friend

Reviewed on Google Maps

29 July 2019

My 10 year old black lab loves his vacations at my family let sitting. Good work

Reviewed on Google Maps

29 July 2019

We wouldn't think of taking our pup anywhere else. The family that owns and runs the place is both friendly, caring and skilled in operating the facility and our dog is excited when we tell him we are going there. We have been taking him there a half day a week for the last year and a half so he can have fun playing with his kind. He loves it and so do we to get a little break from an active pup. We occasionally use the grooming services which we are also happy with. The price is right and the services are outstanding. More...

Reviewed on Google Maps

29 July 2019

Love OFPS and how well they treat our fur baby! Personal touch in every interaction.

Reviewed on Google Maps

29 July 2019

Fantastic people and facility! No one could love your pet more than Family Pet Sitting! Our dog gets so excited the minute we pull in!! Highly recommend them.

Reviewed on Google Maps

29 July 2019

This place is the only place I take my dog there now. The service is always good. My dog is very happy every time she is there. They take care of her very well and I always get picture update of my babe when I'm on vacation. More...

Reviewed on Google Maps

29 July 2019

Love ‘our family pet sitting group’. They took such good care of our Harley. Sent us pics daily and we could see him having fun. Would strongly urge anyone to Check it out for vacations or daily watching. More...

Reviewed on Google Maps

29 July 2019

Great caring people. I know my crazy Pitbull is in great hands.

Reviewed on Google Maps

29 July 2019

Our dogs get extremely excited when they arrive at "OUR FAMILY PET SITTING"!!!!!Samson is our BUG GUY, a Newfoundland and he loves to be outside! ! There is a lot of freedom to roam! They also have a huge couch he loves to join his Sadie girlfriend.Sadie, also a Newfoundland , has arthritis and is cared for by them very well. They give her meds on time, make her comfortable, help her get outside and feed her as needed. She loves them!!!Their contact with us is daily by sending pictures of our dogs. They are greatI would highly recommend this place to allNOFFSINGERSDowners Grove More...

Reviewed on Google Maps

29 June 2019

We've left our puppy Mookie with Our Family a few times now and we ALL look forward to it. He gets plenty of playtime and we get the comfort of knowing that he's well taken care of in our absence. I love receiving text messages with pictures of him having fun! Definitely recommend Our Family Pet Sitting for boarding your dog. More...

Reviewed on Google Maps

29 June 2019

Best doggy daycare/boarding facility EVER!

Reviewed on Google Maps

29 June 2019

Our high energy puppy is more than taken care of and understood. She loves going there!

Reviewed on Google Maps

29 June 2019

The family is loving and caring for all your pups needs. Someone is there 24 hours. The dogs get individual attention, play time, excercise time all seasons of the year. They listen to your concerns and questions and take care of them....I love them! More...

Reviewed on Google Maps

29 June 2019

Omg I'm so elated we've found this place! My dogs don't even look back when I "try" and say goodbye. We adore all the pictures we get on a daily basis and thoroughly appreciate accommodations when I've had a family emergency in the past. Friendly staff. Vet down the road. 24-7 someone is always there on the premises!:) (Please be patient with some of the young girls) EVERONE is very helpful with any questions and knowledgeable about each of my dogs' personality/ temperament. I talk about them to everyone and reccomend to strangers at the dog parks:) More...

Reviewed on Google Maps

29 June 2019

My dogs aren’t used to being boarded, but during our move we really needed them out of the way and safe. OFPS could not have been better! Great communication and texted photos each day of our two dogs.We will use them again and again! More...

Reviewed on Google Maps

29 June 2019

What we love most about this place is that our pup has the freedom to run and play all day, spending lots of time outdoors. It's a big place with lots of room to run. They never have a bad word to say about our dog even though he is high-energy and probably a pain in their butt sometimes, lol. They are affordable and take good care of the dogs. I don't know what we'd do without them! More...

Reviewed on Google Maps

29 June 2019

They generally try very hard to go above and beyond to care for our dog and their rates are very reasonable. We use them every time we go out of town without our dog even tho it is a long drive for us to do so

Reviewed on Google Maps

29 June 2019

Our dog Stanley loves to go to "camp" at OFPS! And we love to get the pictures of him having fun.

Reviewed on Google Maps

29 June 2019

We love Our Family Pet Sitting! They have taken great care of our pups and are always very accommodating! My kids love seeing pictures of the dog when she’s not with us, and we appreciate all the extra love and care she receives when we board her. Thanks for being so wonderful!

Reviewed on Google Maps

29 June 2019

My dog Ace knows the way and gets so excited when he knows he is going to day care!

Reviewed on Google Maps

29 May 2019

Our Casper and Whisper are frequent attenders at the Our Family Pet Sitting Daycare and we cannot say enough about Kelly, Joe and their crew! Our pups are always excited about going and always exhausted at pick-up from having a good time! Their workers known our pups well and are great! An added bonus is that they can be groomed after a hard day of play and I don't have to make an additional trip to a groomer! More...

Reviewed on Google Maps

29 May 2019

My husband and I love our pups like their our own children. We want the best quality of life for our dogs and it took us some time to find the right place to take care of our Aura and Drake the way we do. There's a reason why we love having Joe, Kelly, Ashley and the rest of the hard working staff take care of our pups. They treat them with the same loving hearts as we do. It takes a lot for us to trust anyone, trust me. They share pics when they are there so we know they are safe, they pick them up with their fuber service and they work with us with our busy lives. Our pups have made many friends there; canine and human and we thank everyone there for everything they do. More...

Reviewed on Google Maps

29 March 2019

Our Family takes care of your fur baby as if they were part of THEIR family! They send pics during the day, have a HUGE property for the pups to play, work with you to resolve issues, and each and every one of them are kind and loving. Can't more strongly recommend Our Family Pet Sitting! More...

Reviewed on Google Maps

28 February 2019

This place does such a good job with my darn Pupps. A large staff, plays and takes care of your pupp while you’re stuck at the office all day!! Tell a friend!

Reviewed on Google Maps

29 January 2019

Update: I left my honest rating. That star that was removed was because of the disciplinary system abd Joe's not trying to resolve the problem effectively. If an employee can learn from an experience, destroying what could be fixed is just illogical and immoral, especially since it involves a life. If you can see this, I liked the place, certainty. But I believe I was sentenced guilty even before getting a proper hearing. Being disciplined in front of several unrelated people plus being told to leave without speaking more than one sentence, it left me feeling unfairly treated. I admitted my wrong, I even admit I deserved a write up or something else of the sort. I owned up, and even then, Joe totally ignored it and everything else. He didn't care, I could tell he made up his mind before trying to resolve anything. Id love to come back, but I doubt Joe would accept. His way of handling it left a bad taste More...

Reviewed on Google Maps

29 November 2018

I wouldn't trust anyone with my dog more than I do with Kelly and Our Family Pet Sitting! They truly care about you and your pup. They are always easy to talk to, and accommodating to a fault! If Holly could talk..im sure she would say the same! The drive up and drop off process is great, and the space at the facility for our SUPER ACTIVE dog provides plenty to burn off any pent up energy. Thanks Kelly...keep being great!! More...

Reviewed on Google Maps

29 October 2018

I wouldn’t send my dog anywhere else. They treat every dog there as if they are family!!

Reviewed on Google Maps

29 October 2018

LOVE LOVE LOVE this team! My babygirl is everything to me, and I absolutely love dropping her off as I know they’ll take just as good of care for her as I do. THANK you OFPS for making my baby so happy while in your care — you’re hands down the best! More...

Reviewed on Google Maps

29 October 2018

They seem to do a great job of taking care of our pets and provide photos by way of text every day. I was a bit disappointed with how many things they lost while we had our dog there a couple weeks ago.

Reviewed on Google Maps

29 September 2018

Very kind people. I felt very welcomed.

Reviewed on Google Maps

29 August 2018

Great place to entrust your dog. 5 acres separated into fenced areas and a couple of indoor areas too. Overnight and daycare.. My dog lives coming here!

Reviewed on Google Maps

29 August 2018

This place is incredible on every level.

Reviewed on Google Maps

29 August 2018

Best dog boarding I've been. My dog got sick and they took really good care of him.

Reviewed on Google Maps

29 August 2018

BEST PLACE EVER!!!!!! I cannot say enough great things about this place! My dog loves it, I love it because my dog loves it, and no matter what anyone else says these people TRULY care for dogs! All of the staff are nice, know what they're doing, and are the most friendly people I've ever done business with! More...

Reviewed on Google Maps

29 August 2018

Great family run place

Reviewed on Google Maps

29 August 2018

Great, loving, professional doggie day care.. overnight and more. Five fenced acres with multiple areas.. inside and out. Terrific staff

Reviewed on Google Maps

29 August 2018

Kelly and Joe are the greatest- so accommodating and kind! This is the only place I've ever felt completely comfortable leaving my dog. Also love that they open at 6:30a now! More...

Reviewed on Google Maps

29 August 2018

Great place to bring my pups for boarding! They take great care of them both and always send pics daily so I know they are having a good time. Both of my pups are very intense high energy and Our Family Pet Sitting can handle them with ease. Most importantly the dogs always come home tired so I know they had a blast. As someone who was in the kennel business for 4 years I can recommend Our Family Pet Sitting to anyone with confidence that they are the best place around to bring your pups! More...

Reviewed on Google Maps

29 August 2018

I would prefer to be selfish and keep Kelly and this pet heaven to myself and the others who have been with her from the start. But, no, it would be unfair to deny other dogs the chance to romp, play, swim, and relax at this most excellent daycare and boarding spot. I am very picky about where I place my dog, knowing that too many dogs can be trouble. But we've had a terrific experience both at day care and overnights for over two years and my dog can't wait to see all his human and canine buddies whenever we start up the driveway. He comes back tired and happy, which is what all us dog owners want for their pets. More...

Reviewed on Google Maps

29 August 2018

We stumbled onto this gem for our furbaby. Wow! This facility makes us feel like Dempsey is at a home away from home. The photos sent throughout each day are amazing. We are so thankful we found Our Family Pet Sitting. More...

Reviewed on Google Maps

29 August 2018

The staff is so involved, helpful and loves all the dogs that come there. My puppy cried when I picked him up from daycare to bring him home. While he was boarding there, they texted several pics and he had a ball. In fact, we have already scheduled another time to board him. LOVE this place! More...

Reviewed on Google Maps

1 August 2018

Our Family Pet Sitting is the most amazing home away from home for our sweet Rey! Whether she is there for day care or for an extended stay while we travel, we never have to worry. We love or daily photo updates too! Thanks for loving her like she is your own! ❤️? More...

Reviewed on Facebook

1 August 2018

I LOVE Our Family Pet Sitting! This family-owned business truly treats your dog like one of their own - like FAMILY! The facility is always clean and the pups have so much beautiful land to run and play. I always recommend Our Family Pet Sitting! More...

Reviewed on Facebook

1 August 2018

My parents were thrilled with the love and compassion their dog received when they were out of town for a week. Their dog, Butch, didn't seem to notice that they were gone- the love and fun still continued. Per my parents, the daily photo updates of Butch were the most appreciated part and kept their mind at ease knowing he was being very well cared for. For any future trips they will definitely continue to use Our Family Pet Sitting. Thank you for caring and loving Butch as if he were your own! More...

Reviewed on Facebook