Nexgen Air Conditioning Heating and Plumbing

The service was fast and the repair main was very professional and honest. My AC was fixed and it did not cost much.

Reviewed on Yelp

Carter did a fantastic job! He recommended and installed our new thermostat with ease. We had many issues in our system and it was a no brainer for him. He was very patient, even set up all of our devices. I recommend Nexgen and especially Carter More...

Reviewed on Yelp

Ruben came out today for the annual inspection of my new HVAC system I purchased from Nexgen. Couldn't be more pleased with his professionalism & politeness. He took the time to listen to my questions & help me with my NEST settings. He then proceeded to completely wash down my new unit so that it was clear of debris, dust & sand. Totally stoked this kid did an awesome job! More...

Reviewed on Yelp

We had Nexgen come to our home for a service call.  Rubin and Carter came and provided very good service.  They were timely, professional, wore shoe protectors, and the price was very reasonable.

Reviewed on Yelp

I had a new HVAC system installed by NexGen. Customer Service is outstanding. I had many questions after the install and needed to air balance the home. Michael V - a Lead Engineer - was fantastic. He explained all the details, resolved the issues immediately, and talked me out of adding another run, because all we needed to do was adjust dampers. Every time I engage with NexGe, their entire staff is more than friendly, helpful and willing to do the right thing. Thank you.Special thanks to Michael V! I am a happy customer! More...

Reviewed on Yelp

Wanted some routine maintenance done on my A/C and Furnace so I contacted NexGen. Tyler was my technician and he was extremely knowledgeable, helpful and professional. I would highly recommend this company along with Tyler. Thanks guys! More...

Reviewed on Yelp

I called Nexgen as my AC was not blowing in the back of the house. They sent Ruben over the next morning after offering to send someone right away. Ruben was prompt and extremely friendly and knowledgeable. He examined my system and broke down the problem very thoroughly so that I was able to understand. I would definitely recommend them to anyone. More...

Reviewed on Yelp

Air conditioner went out on a hot day I called Nexgen they came within an hour and fixed the problem.  Very reasonable prices and professional staff.  Shout out to Micheal!  Thanks again Nexgen! More...

Reviewed on Yelp

Nexgen Air Conditioning was very professional, thorough and accommodating in every way. After several other estimates, I chose to have my new HVAC installed by them. They were even able to install it the next day! The work was done very professionally and they cleaned up everything perfectly. I am satisfied with their warranty, guarantee and service, and I highly recommend them. More...

Reviewed on Yelp

Manny Arangure took my call on a Sunday night when my AC broke down.  He arranged for someone (Greg) to fix it within an hour.  He then followed up the next day to make sure everything was running.  He gave me great information about the pros and cons of the system and suggested a reasonable solution to dealing with the issue in the future.  Amazing service.  Manny and Greg are first-rate.  They have my highest recommendation. More...

Reviewed on Yelp

NexGen put 2 new  A/C-Furnace units in a year and half ago and one unit has been noisy lately so we called them out. Ruben came the SAME DAY day I called and did several diagnostics on the noisy unit; and made adjustments to our thermostats and control board in the attic where furnace units are located. The airflow has increased (2 stage motor was not going to 2nd stage) and noise has gone away from compressor. System running very efficiently. Can't say enough about the FANTASTIC after sale service from NexGen from the inside scheduling staff, to everyone we have ever dealt with. It was 112 degrees and RAINING while Ruben was working on our system yesterday and he worked very efficiently under difficult conditions without ever complaining or slowing down. I tried to give him a gratuity for a job well done,under adverse conditions, but  he would NOT take it!I would HIGHLY recommend NexGen to anyone looking for top notch HVAC Equipment and Service. More...

Reviewed on Yelp

Tyler M. did a fantastic job on our service. He introduced himself, was professional and thorough. Thank you NexGen Air for employing some of the best! :)

Reviewed on Yelp

Nexgen AC came to my home and restored my AC system.  The technician was knowledgeable and gave us multiple options for future maintenance on our system.  He completed an electrical energy survey for us to think about upgrades.  Great job Nexgen AC.  FIGHT ON More...

Reviewed on Yelp

Nexgen is above the rest, My tech Roger Cuadrais very Professional, Respectful and knowledgeable found my problem gave us multiple options to repair with no pressure to buy anything. Sean is courteous and fair with his pricing . They also have yearly service plans available for worry free maintenance. Great experience this is my second time using them for major repairs of older units. The annual service they just call and let you know it's time for service and show up as promised. More...

Reviewed on Yelp

Ruben and Michael were very professional. I had Nexgen come and service my A/C unit on 5/30/19 . Recommendations were noted on invoice and those replacement parts and extra cleaning were going to cost $2,000. Once I found out the costs, I chose to replace a a 33 year old A/C with a new model.These two gentleman were very pleasant and informed me all about how much I would be saving with an energy efficient model. Thanks More...

Reviewed on Yelp

on monday, may 8, 2019, i called nexgen to book a service call.  my a/c would not come on.  i was not able to get my usual serviceman , manny, because he was promoted.  "congratulations manny !"  manny is the top of the line as a/c servicemen go, but i must write that, sean, the man that came out was just as good as manny.  the house is being remodeled and is vacant, and i was not at the property.  i told sean / shawn where the key was hidden, and i told him he could go to the house any time before wednesday morning.  sean arrived on monday, and told me the 110-volt cord was unplugged for the for main a/c unit in the garage.  my fault - dau!  i was pleased to find out that i was only being charged $68 for the service call.  sean told me there was no problems with the unit after he plugged it in, other than dirty coils.sean gave me recommendations for improvements, and this only took 2-minutes.  as usual from nexgen there was no high pressure sales pitch from sean.  i will ask for sean the next time i have a problem.  btw: sean gave me his cell phone number should i have any problems in the future !how many companies do that?  sean is a pro and he is honest !  use nexgen and ask for sean.regards ron / cathedral city More...

Reviewed on Yelp

Manny from sales. The best that cases for your air health..saves you $$$.  We only use him as our guide

Reviewed on Yelp

Have a condo in Palm Desert.  Before I left for the summer I wanted to have the freon level checked and get a quick check up on the AC unit.  We rent the condo out and we live a long way away so fixing now before we leave was important.   Call Nexgen.  Roger came out and quickly determined that I did NOT need freon, GREAT!   However he showed me pictures of the unit on the roof with caked on dust/dirt that was preventing the unit from working efficiently, costing me money and reducing the life of the unit.   In the attic he found that BOTH the evaporator drain line and the overflow pan drain line were BLOCKED and the pan was filling up!!   Good thing I called!   Roger gave me a reasonable quote and fixed these items thoroughly.   He was very knowledgeable and professional.   Great job Nexgen and Roger! More...

Reviewed on Yelp

Benny was awesome. He was professional and did a great job servicing our A/C system. He checked and found issues where our A/C was leaking and promptly set up another appointment for it to be addressed. He was patient and explained things very well (I'm clueless about HVAC systems) and answered all my questions. I am very happy with this company right now. More...

Reviewed on Yelp

I bought 2 Groupons for their A/C and furnace checkup. We have 2 ac units and 2 furnace units in attic. The 2 service men were so professional it was shocking. They explained everything and answered all my questions. I love the little things like putting on paper shoes when coming into the house.They will be my go-to company for any issues I have in the future. More...

Reviewed on Yelp

Just had routine HVAC maintenance done by NexGen.  I picked them because of their giving back to the community and involvement in helping veterans.  The technician that came to my house was Ruben.  He was professional and pleasant.  He reviewed the work he did once completed.  Overall, an A+! More...

Reviewed on Yelp

Being from the desert let's face it, we are at the mercy of the air conditioning company's, with temperatures in the summer time reaching upwards of 120 degrees, AC is a necessity. I had made appointments with five different companies including NexGen.  After the first few companies doing nothing but telling me to buy the most expensive units with an outrageous installation price I was about to just bite the bullet and spend some serious coin. Then Manny from NexGen showed up and the experience was night and day. He was extremely thorough and had answers to all of our questions, there was no fancy lingo it was clear and to the point. We sat down and explored all our options and I have no regrets with the decision my fiancé and I came too. So to sum it up, highly competitive pricing , personable, and the equipment comes with a warranty you just can't pass up. Definitely a NexGen costumer for life. More...

Reviewed on Yelp

NEXGEN AIR. Last summer during the dog days of summer, my dearest friend's (a retired Oakland Children's Hospital nurse) home HVAC system failed. See called NEXGEN AIR and was very pleased with their service. Recently, I purchased a Palm Springs condo knowing the HVAC system was 13 years old and living on borrowed time. I called NEXGEN AIR for service to ensure my system would last another summer. Ruben and Mike did a 27-point inspection. They were great: They were on time, answered all my questions, gave me their best guess/estimate when it might fail, gave me written HVAC test results (NOT good) and written corrective options in 3 different price categories. I appreciated their expertise and professional conduct. Ruben and Mike are the best!PS: Turns out the AC unit was manufactured 20 years ago!My home's HVAC system is 20 years old and living on borrowed time. I decided to replace it. Ruben and Mike, techs from NEXGEN AIR, arranged a next day visit with Thomas G, project manager to review new system options. Thomas, Service Manager, is a great guy to talk with about HVAC systems and water heaters: Very knowledgeable, professional conduct,  gave me lots of information, answered all my questions to my satisfaction. In passing, I mentioned a hot water problem of having to run the hot water for 2 minutes before getting hot water in the shower. I needed a new hot water system. He even fixed the patio light system on the way to the water heater. What a great guy!I wanted to replace these old systems with fuel-efficient and green-as-possible equipment. Thomas made "spot-on" recommendations. I agreed and his team started work that day. My hot water problems were solved by that evening. My new HVAC system was installed the next day. Sean N., General Manager and Ernie, Mgr. amazed me at their abilities to get new systems installed with speed (2 days and done) and expertise. They support their installers and technicians very well which enables them to do great work.Omar and Pablo are awesome installers/technicians! They are knowledgeable and patient answering all my questions to my satisfaction. They were respectful of my home and protected it's interior as the utility cabinet sits in the dining room. The guys worked calmly (no yelling and cussing), cleaning up as they went. They transformed a dismal utility cabinet in to a work of industrial perfection: Lining the walls with thermal blankets; mounting the furnace, coil and air scrubber perfectly in a small space; running gas, vents and electrical lines in perfect straight lines and crisp angles (tech nerds will get this) and they were a pleasure to work with and to have in my home. Omar and Pablo are true craftsmen! Everyone exceeded my expectations by doing a great job then going the extra mile. What a great experience for me, a retired tradesman.Thanks to all at NEXGEN AIR Palm Desert for great services and superb installations.PS: NEXGEN's owner is doing everything right to provide "top of the line" service and installation in the Coachella Valley. Well Done! More...

Reviewed on Yelp

This is a very good, solid company. Their communication is excellent and they keep you advised in advance of the technicians arrival. They are fast efficient and know what they're doing. Good people, also. What drew me to them was their excellent pricing but I would use them again because of the overall experience. More...

Reviewed on Yelp

Best service I have ever received. Manny the technician was professional and very knowledgeable. Will go to this company for all my heating and AC needs!

Reviewed on Yelp

I recently had me A/C serviced and Freon added and was very pleased with my technicians courtesy, attention to detail and explaining everything to me in a way I can understand.  Ruben did a great job making me feel like a friend vs just another job that he needs to get done.  I really do appreciate that type of personal connection. I was kinda surprised  when I saw him on the commercial last night!  lol  My overall experience with Nexgen air was very positive from contacting them through Yelp, quick communication, fast appointment set up and were able to arrive earlier than expected.  Great job to Ruben and the Nextgen Air team! More...

Reviewed on Yelp

Unfortunately NexGen was not actually able to service our home because it is a manufactured home with vents in the floor. I appreciated the free site survey and good advice on how to clean our vents and ducts ourselves.

Reviewed on Yelp

Called NexGen for a issue with my Heater. They had a services tech at my house within 2 hour.  He diagnosed and and fixed the issue. Very professional and honest company. Highly recommended. More...

Reviewed on Yelp

What a great experience! My partner called and said the girls in the office were amazing-- we had an appointment the same day. Manny was kind, on time, and professional! He took pictures and showed me what needed to be done and offered a fair quote! I would call if you ever need any kind of Heating/A/C needs! And ask for Manny he was awesome! Sandy F. More...

Reviewed on Yelp

I needed to replace one of our air conditioners.  Mr. Hanson came out and negotiated the contract and Manny installed it within a day.  Today, Reuben came out and serviced the furnace.  He'll return Spring next year and service the air conditioner.  I cannot praise this company enough.  The price I paid for the air conditioner was fair and competitive.  The installation was beyond expectations.  Everything was done in compliance with code.  Today's service was exceptional as well.  The appointment was set and met on time.  Kudos to this Company. More...

Reviewed on Yelp

Although I love my air conditioner, trying to contact them AFTER the installation is next to impossible! They don't return calls.  The financing was not what was told in initial appointment. I probably should have checked other companies also.  Don't really know if I overpaid.   THIS IS AN UPGRADE!  Was pleased to hear from NexGen today., November 15. Thank you!  I appreciate what you did for me.  It meant a lot and I do feel better about NexGen air. I have always felt your people did a great job of installing my furnace and air conditioner in record time. It was a big expenditure for me being the sole provider.  I appreciate the gesture. Not sure many companies would do that.  Happy Thanksgiving! More...

Reviewed on Yelp

Yayyyy!  Thank you so much NexGen for coming to my rescue.   I needed to have a swamp cooler removed so that we could get our brand new spa installed.  The guys delivering the spa was already in place, so we needed someone to come out right away.   We called about 10 places, a few never answered their phones, one company phone was disconnected and one guy told us that he didn't want to remove it because he didn't install it!  Huh !!!  Really  No one wanted to help. Then along came Sandra at Nexgen. Sandra answered immediately and said someone will be out in 35-40 minutes.  She knew exactly what we needed done.   The guys came by in 20 minutes, removed the cooler in 5 and we were back in business!  What service!!!! They even helped the poor spa guys, with getting my new spa delivered.  Highly recommend the Nexgen crew.   Everyone was so nice, they didn't try to rip me off either.   After the spa was delivered and setup, one of the companies finally got back to us with a quote over $1,000!!!  Ughhh!!  This is way Yelp is so necessary!!  I took off one star because they didn't actually do any HVAC service.  I will be using them if I ever need service in the future. More...

Reviewed on Yelp

Today it was so hot and humid. My parents who are seniors ac was not working. So I decided to give Nexgen a call. What a professional company. From the office staff to the technician Manny Arangure. They did not take advantage of them. The best part is their ac was up and running the same day. Nexgen thank you all so much for taking care of my parents and the seniors of our community. More...

Reviewed on Yelp

After hearing an odd noise that seemed to be coming from our outside compressor, I called Nexgen.  Even though I explained it wasn't an emergency, they sent a repairman over within an hour!  The technician, tried as he may, couldn't find a problem, but that's fine.  I was super pleased with the experience and happily signed up for their maintenance program. More...

Reviewed on Yelp

Both of my 4 ton units expired in 110+ weather. I called NexGen and informed them that I was on the east Coast, 2500 miles away. They were at my house in an hour to evaluate and they gave me a very competitive bid. Communicating with them was a pleasure. Everything was explained in clear precise terms. This was on Saturday. I authorized them to proceed and the job was completed on Monday. Before and after pictures were sent to me and the difference was amazing!  In addition, they called me to set up the two Nest thermostats on my iPhone. The office staff was so responsive and helpful and continue to follow up to insure that I'm satisfied. This was one fantastic experience with a well run organization from the owner to the estimators to the installers to the office staff. More...

Reviewed on Yelp

update: after talking with sean, he resolved everything. the ac unit , new furnance included and discounted my bill and that type of customers service is important. i did not have to wait he lined everyone up the next morning.  i am happy with my experience and learning  about central ac units.  sean took the time to explain it to me. i appreciate all that was done for me. also sandra was a great help to me with questions i had. she has a great energy, kind. i would like to say that it is important to educate yourself.  this was a big project. lots of learning. thank you nexgen. More...

Reviewed on Yelp

So happy to have RUBEN here today to fix some problems with our new Trane a.c. install.  RUBEN corrected our problems and releaved our concerns with a noisy system.  Thanks so much Ruben.  He is knowledgeable, thorough, personable and a hard worker.  Plus he has such a cute puppy.  Thanks, RUBEN for helping us today, giving us peace of mind and being a highly skilled a.c. tech!   We did have some initial problems with our install that required a new part to be delivered and loud banging noise when the a.c. would click on and off.   Manny was great, but not available when we needed help.  Rubin made it all right again.  Hope we have a cool summer in our desert home .  We will always request Rubin for any maintenance going forward. More...

Reviewed on Yelp

We called Nexgen for an estimate, Manny showed up on time and was very thorough and informative. He provided us with different options and pricing for our cooling and heating. He was also patient in responding to all of our questions. We are very satisfied with our experience with this company's customer service. More...

Reviewed on Yelp

Great HVAC installation from NexGen yesterday. I love our new system. Trane 16 seer is so quite and the new Nest thermostat is the bomb.  Highly recommend these guys.  They know their business and from what I can tell their installation is second to none. More...

Reviewed on Yelp

Very impressed with Ruben who came out last night to help fix our A/C issue.   We have a Nest unit that kept having an 'Error' reading. After dealing with Nest customer service for over 2 hours, they could not figure out the issue and directed us to contact one of their approved vendors.  We contacted NEXTGEN and were lucky to have Ruben call us back right away. He diagnosed the problem within five minutes.  He fixed a fuse, the wiring and stuck around to make sure it continued to work.   He was knowledgeable, friendly, and patient. AND our A/C continues to work.  Thank you, Ruben!Side note: (This was all after a week of having our A/C go out several times.  Another HVAC company came out 4 different times.  They found other issues with our unit, fixed them but anytime the Nest went back on, we would get the 'Error' reading. So we called Nest customer service...) More...

Reviewed on Yelp

I have had several a/c companies over the years, with having several homes in the past, rentals, our own home in West Los Angeles and in La Quinta. My husband and I have spent thousands of dollars over the years, two units on the roof of different properties. That gets very expensive as you well know. Manny came out and looked at our unit in La Quinta he did his math and was able to tell us what we MIGHT need in the future, never tried to sell us not one thing. He told us, my husband and I (old english) how much our unit was putting out as to the electric etc., I was telling him that we had so much dust in the condo, I thought it might be the ducting I was told their might be a hole in the ducting, Manny looked up in to the attic, took pictures to show us there were no holes that it might be our dryer that wasn't working properly it wasn't venting and explained how the dryer vent works. I already knew that it wasn't venting right, and Manny answered my question that I already knew, he still never tried to sell us anything once again. I was telling Manny that my husband gets on a sneezing attack, he told us that he just bought a home a few years ago, and we all know when the wind blows the fine dust comes in. He told us that he put a unit into his home  that is connected to the a/c unit that will purify the air and my husband and I thought about it for awhile, with my husband being an attorney people tippytoe around us and have a great respect for us, so we did buy the unit, it's not expensive either but what is your breathing worth. I have never been so pleased with the care and respect from Nexgen. I will never, I mean NEVER use anybody else again in the desert. Ruben came out today, Manny did tell us the the vents in our bedroom were not the right size so we bought two new vents for the back bedroom, and living upstairs the afternoon sun beats on our bedroom wall, so he said that this will help a great deal. We have been telling the other companies that we are not getting good air since 2001 and finally 17 years later we now have good air coming into the bedroom because Manny LISTENED to us and heard what we had to say and he fixed it. More...

Reviewed on Yelp

Manny did a seasonal service on our dual air con systems. He listened well and answered our questions to our satisfaction. He also provided extensive info about some upgrades we are considering. More...

Reviewed on Yelp

Both Juan and Juan and crew were tertific-even tho they still owe me a drywall repairThe entire company went out of its way to help us switch out  our hvac system.Cannot live in Indio without ac.AC

Reviewed on Yelp

My wife and I  wanted an air conditioning unit and replace our old heating unit . We called three companies for estimates and only one NEXGEN came out the same day,the others could not come until a week later. Jorge showed up on time and would not come in until he covered his shoes which my wife loved. He was very professional and explained everything in detail , we were so impressed we canceled with the other companies and decided on a tankless water heater also. The install crew showed up the next day and were even early a rarity these days. (Edgar,Mario, Pedro, and Roger) were professional, neat and thorough. Finished in two days and left our house exactly how they found it, neat and clean. When they were finished the next day we wanted some pipes covered on the water heater, Jorge came back out looked it over and came up with a plan. He talked to Christy in the office and ordered the part. It took about a week for the part to come in, but Christy kept  us informed throughout. The part was installed to our surprise at no further cost to us. NEXGEN is a breath of fresh air and we are customers for life.     THANK YOU for everything.  AL and CAROLYN. More...

Reviewed on Yelp

Manny Was one of the best professional persons that I have meant.I was referred to Nex Gen by a friend and I was extremely happy with there service on fixing one of my sir conditioning units. Please use them like I did you will also  be extremely happly with there service. More...

Reviewed on Yelp