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MassJunk

Maplewood, Massachusetts

(186)
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Reviews (186)

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5/5

186 customer reviews

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29 December 2019

This was my second (2nd) time scheduling a removal of old items by MassJunk.  This time I sent request through the email/web form, got an email response and so we got it scheduled and confirmed by text for Sat. 11/30/19 pick up. And I had everything ready, and actually they were a bit early so naturally my elderly mum naturally went up the attic to get holiday decorations dug out, even though I told her they were pulled up/arrived for the pick up, and I begged her to hold off until they left.  The team leader, Brett/Britt was nice and understood that I feared leaving her to write out check/fearing she would fall -- he said they would bill me/invoice me.  I gave him card/just in case but email/bill came on computer with correct quoted price and I sent it right out and got a thank you email back.  They are a great and reliable company and I will be using them again I'm sure at some point. More...

Reviewed on Yelp

24 December 2019

The two guys that came were very professional. They called to see if they could come early which worked out great. I would definitely ire again.

Reviewed on HomeAdvisor

3 December 2019

Awesomeness!  What a find.  I wanted to be rid of some old furniture in my parents house.  Once I got started, I was on a roll.  In addition, we hit the back and front upstairs porches, some in the basement, old air conditioners, an organ and more. Mass Junk sent Brett, Andreas, and Gary and puff....gone.  They worked their tails off, always pleasant, always accommodating, always smiling. They were fairly priced, careful, and cleaned after themselves.  Can we say garage That's next.  I recommend them without hesitation.b  Thanks for great service. More...

Reviewed on Yelp

29 October 2019

Phone quote was really high But they sent a truck and we agreed on about half what was quoted They were timely and professional

Reviewed on HomeAdvisor

27 October 2019

They were on time, and did a fantastic job removing a refrigerator for me. Highly recommend!

Reviewed on HomeAdvisor

24 October 2019

They were on time and got rid of tons of junk for a very reasonable price.

Reviewed on HomeAdvisor

23 October 2019

I have used them on several occasions to assist with cleaning out a basement and garage.They give accurate estimates and do not overcharge.  They are always on-time, quick and efficient. More...

Reviewed on Yelp

21 October 2019

Super fast and friendly. Will definitely use again!

Reviewed on HomeAdvisor

19 October 2019

They did a fantastic job getting a very large awkward heavy deck box down from my 3rd story deck. Very professional.

Reviewed on HomeAdvisor

16 October 2019

They came to do an estimate. Were ready to work. I agreed to their estimate. They fill up a full truck, cleaned out the basement afterward all in the same afternoon. I would hire them again.

Reviewed on HomeAdvisor

9 October 2019

The 2 men that came to my house were awesome!!!! They did a fabulous job and were very friendly as well as efficient . I would highly recommended them!

Reviewed on HomeAdvisor

7 October 2019

prompt and efficient

Reviewed on HomeAdvisor

27 September 2019

My company used Mass Junk to remove office partitions, very heavy old office desks, and junk from the basement.I was able to get a quote the same day I requested one. The quote they gave us was significantly less than the 2 other quotes we were given.I was able to schedule for NEXT day removal.The crew showed up early and were very nice and understanding of the time frame we had.They did an amazing job, very professional and handled my minor freak out when I couldn't find something (I found it, they had put it aside so they wouldn't take it by accident) very well and were very understanding.Highly recommend this company! More...

Reviewed on Yelp

24 September 2019

I had a great experience with Mass Junk, and I will certainly use them again in the future.  They quoted a fair price and were flexible with scheduling.  Everyone I dealt with, from the owner on the phone to the guys who came pick up the junk, was fantastic.  They were friendly, punctual, and professional. More...

Reviewed on Yelp

11 September 2019

Couldn't be happier.I never post reviews, but this was such a great experience that I had to share it.First two junk removal companies I called weren't even interested in the job, (one quoted me very high w/out even seeing the job, 2nd one didn't show up after saying they'd come by and give me a quote and didn't return my follow-up call) so I was very discouraged. Very glad I made the 3rd call.Had been calling based on reviews and proximity, and Mass Junk had the reviews but I was worried about them being based in Melrose, while I'm in Waltham.As it happens, they had a truck and crew available and very close by.Not 10 minutes after making the call the crew were here.The three guys (sorry, it all went so quick I didn't retain their names) were perfectly professional, friendly and polite.Had a couple of piles of what used to be an 8x10' wooden shed, and some assorted junk that had accumulated in it over the years, which had to be carried probably 25 - 30 yards uphill to the end of my driveway which is as close as any vehicle could get.Clearly, I overestimated the difficulty of the job, because these guys quoted me a price quite a bit lower than what I expected/was prepared to pay, and they got it done way quicker than I had assumed it would take.Exactly one hour from first contact to job well done, and it cost about 2/3 of what I expected to pay.How could I not be thrilled?Happy to post rave reviews here and elsewhere.I won't hesitate to call them again if the need arises and will definitely recommend them enthusiastically to others.Truly the best experience I've ever had hiring any kind of help.Even the best jobs I've had done, I had at least a couple of nits to pick; not this time - perfect!Thanks so much for exceeding my expectations by a long-shot and turning my dread over getting this job done into being honestly shocked and thrilled at how quick, cheap and easy it ended up being. More...

Reviewed on Yelp

3 September 2019

Reached out yesterday and they were at my house today. Fast, reliable, and fair priced!

Reviewed on Yelp

24 August 2019

In Boston one must hire a commercial waste hauler to dispose of a carpet. I hired MassJunk to remove the following items from my basement studio: 10X10 carpet; two large items of furniture ( a tall dresser and a tall bookcase); about 20 bankers boxes filled with books and 3 cans of paint.  They also rolled up two rugs that were under the carpet and put them in the basement. My apartment looks so much better now without all that clutter. Total cost $200. More...

Reviewed on Yelp

22 August 2019

I had a great experience with Mass Junk. They were super polite and gave me a fair price. They removed junk from three different areas of my house and even swept the porch when they were done which was a mess from debris from a kitchen and bathroom renovation we had just completed.

Reviewed on Yelp

19 August 2019

I was so impressed with the professionals at Mass Junk. I was very concerned about emptying out my mother's life long house. The crew was on time, early even, they were professional and very nice. They were fast and efficient and, most importantly, disrespectful of what they were throwing away. When they started the house was a mess and when they left it was immaculate. I would recommend them for any job to anyone! More...

Reviewed on HomeAdvisor

10 August 2019

They were extremely helpful with a large last minute need for furniture removal. They were professional and friendly onsite and even took a request beyond the original items. Their pricing was very reasonable. I would highly recommend for any of your junk removal needs. More...

Reviewed on HomeAdvisor

5 July 2019

These 5 star ratings are spot on, Mass Junk is a great company.  Last week my family hired them to clean out our basement for an upcoming renovation and Brett and his crew were hard working, polite, diligent and they even swept up after the job.  If your looking to get your junk cleared out of your home or business for a great price, look no further than Mass Junk.  You will be very happy you did.  Thanks again to Brett and his team from Mass Junk for a job well done.   Andrew More...

Reviewed on Yelp

3 July 2019

Price change after initial quote

Reviewed on HomeAdvisor

1 July 2019

Very professional

Reviewed on HomeAdvisor

29 June 2019

They did an excellent job.

Reviewed on HomeAdvisor

27 June 2019

You read all the reviews correctly! Mass Junk is just awesome. They same, they saw, the conquered. The took about ¾ of a dumpster worth of yard/garage waste and it was $425. I would absolutely use them again! Service with a smile is everything!!! More...

Reviewed on Yelp

25 June 2019

Great team! I recently moved and hired Mass Junk to come to my home three times over the course of a few months. Their pricing is fair and they were prompt, professional, efficient and friendly every time. They hauled everything from endless bags of junk to furniture to broken yard equipment. I appreciate that they recycle and donate things that shouldn't just end up in a junk heap. I would recommend them to anyone needing to downsize or just clean out! More...

Reviewed on Yelp

15 June 2019

Needed to get rid of a few last items before selling a home. Found Mass Junk on Yelp with excellent reviews. They did not disappoint. Booked a time for a pickup on line and they confirmed an hour later. Day of the pickup the crew called to say they were on the way. Gave a fair quote when they arrived and hauled the furniture, mattresses and other miscellaneous junk away. Crew was as advertised, professional, polite and fast. Would definitely recommend over 1 800 Got Junk any time. More...

Reviewed on Yelp

21 May 2019

Fast and friendly service at a fair price. They came promptly and exceeded my expectations. I am very pleased and highly recommend this company!

Reviewed on Yelp

18 May 2019

I was very pleased and impressed with the excellent service that I received from Mass Junk on May 15, 2019. Brett and Nick were extremely efficient, professional, accommodating and friendly and I enjoyed talking with them. They did a thorough and excellent job of clearing out my basement and removing items from the first floor. The end result was truly amazing. Not only did they remove the items they cleaned up after the job was completed. I would especially like to commend them for their professionalism and superlative skills which exceeded my expectations. Such a commitment to great customer service is to be commended. They are truly an asset to the company. I thought the price was reasonable considering all the items and TVâ s that had to be removed. I would definitely recommend their service to my family & friends. More...

Reviewed on HomeAdvisor

22 April 2019

Bret, Billy and Gary came to my home today to remove a sleeper sofa, a sleeper love-seat and a large piece of fitness equipment. They were prompt, efficient, capable, careful, super friendly and very inexpensive. Thanks guys for a job well-done!  Nothing but 5 stars for Mass Junk and it's employees! More...

Reviewed on Yelp

5 April 2019

I love these guys! They were wonderful, funny and helpful in every way. They not only hauled away stuff I didn't want but helped me relocate the stuff I did want. Some of it required creative problem solving, which was handled with aplomb. I would absolutely use them again and highly recommend them to any potential customers. More...

Reviewed on Yelp

17 March 2019

We called Mass Junk to remove junk from our basement and storage areas. They did a great job quickly packing up and hauling away everything from heavy old couches and a big refrigerator to small boxes and loose trash. The team of 3 guys were hard working and courteous. I would use them again without question. Highly recommend! More...

Reviewed on Yelp

27 February 2019

Mass Junk was extremely easy to reach and responded promptly with a reasonable quote after a brief conversation of what we needed done (removal of sofa and loveseat from 2nd fl apartment with not much room to work! ) Scheduling was flexible and fast and the actual task itself took no more than 10 minutes! They were right on time, too! Charged $200 for the job, which after much research looking for donation places that would pick up (hoping for free) and finding that our beloved couches were not in as good a shape as we who loved them thought they were, we had no such luck, and still would have the problem of figuring out how we'd get them outside ourselves for WM curbside pick up. So, we felt it was a reasonable charge we were willing to pay for the lack of hassle, sweat, (swearing) and tears it probably would have caused. Thank you Mass Junk! Would recommend highly! More...

Reviewed on Yelp

30 December 2018

The guys were professional, prompt, and did a great job. I would use again in the future. Work they did: remove a queen size bed. Thanks again!

Reviewed on Yelp

29 December 2018

From the moment we called to get information on having some furniture and various items picked up, to the actual pick up, we received excellent customer service.  The gentleman answering was very friendly and answered every question we had. Brett and Billy were extremely pleasant, friendly and promptly, when they came for the pick up. All over just excellent service - thank youA. Tucker More...

Reviewed on Yelp

2 December 2018

Very nice guys and hard working.

Reviewed on HomeAdvisor

26 November 2018

I wrote for a quote and the team came out the next day to remove some appliances from the basement. They were right on time and really professional but I had not measured the items (I figured if they had gotten in the basement of the house we just moved into, they could get out- turns out the opening had been narrowed and nothing would fit). It was absolutely my mistake and they were so nice, offered to cut things up or take what would fit. Would definitely use them again in a heartbeat - really upstanding team (also knew all about my bulkhead and why the previous owner had re-done it - good information). More...

Reviewed on Yelp

20 November 2018

I seldom write reviews but their service was so good I had to post one. I have used them twice.  Their price was more than reasonable.  They were polite professional and courteous.  They were very careful and respectful while removing items in my home.  Great guys!!!  I would definitely use them again!! More...

Reviewed on Yelp

23 October 2018

Very timely, professional and efficient

Reviewed on HomeAdvisor

14 October 2018

Three fellows came in a truck to give me an estimate, which was neither high nor low. And they were able to haul away everything right then and there once we agreed on a price. Efficient, polite and I have no complaints. More...

Reviewed on Yelp

29 September 2018

Very good workers. They were quick and handy. I will call them again.

Reviewed on HomeAdvisor

15 August 2018

My spouse and i were in a bind.  Our closing date was pulled in 30 days by our buyer.   Our daughter was getting married with one week to go before closing.  Our garage and basement were packed.  Our backs were against the wall.  We didn't know how we were going to pull it all off.   We made a special, out of the norm request of Will and Dave and they agreed.  On the day of the "haul"  they sent a large truck and three polite and VERY hard working guys.   After 5 hours of hard work on an incredibly hot day we waved our excess stuff (junk) goodbye.I want to thank Will and Dave for stretching to help me out.  They didn't have to do what they did for us.  They were responsive, professional and friendly.   I did solicit quotes from 2 other companies and the price ended up being almost 40% less than the other two companies.  Bottom line.  Great company, Great service, Great people, More than fair pricing.  100% recommendation! More...

Reviewed on Yelp

24 July 2018

I loved the service!

Reviewed on HomeAdvisor

26 June 2018

Two guys and a Truck are excellent! They were able to come by the same day. They called ahead to let me know they were on the way. Professional and friendly. Highly recommend! More...

Reviewed on HomeAdvisor

5 June 2018

n/a

Reviewed on HomeAdvisor

5 June 2018

Great service.We had a lot of stuff to remove, so they came for a walkthrough to help us determine which truck we needed (we ended up filling a 16' truck). They were generally prompt to respond to questions (we used Yelp's chat feature).On the appointment day they showed up a bit late (around 4PM instead of 2PM), but they gave us advance notice and frequent updates.Filling the truck took about 2h for a crew of 5 people.  We payed $900. More...

Reviewed on Yelp

31 May 2018

Arrived when they said, did what they were supposed to.

Reviewed on HomeAdvisor

25 May 2018

Responsive, communicative, polite, professional and very thorough.   The spaces we needed cleaned were not just cleared of junk but were spotlessly swept up on completion.  The crew was excellent about grasping what we wanted removed and what we wanted to stay and made no mistakes.  Charges for the job were reasonable.  This is the company we'll call the next time we need to have unwanted stuff removed. More...

Reviewed on Yelp

9 May 2018

Brett, Will and Milton helped us out with some junk removal back in Feb 2018 and they were really, really wonderful.  Hard working, polite, non-judgmental, and super funny as well.  It was really great to have their help.  We had been through a very stressful situation with a past tenant and needed to remove a LOT of items that he decided to leave behind.  It was nice to have this part of the process go so smoothly.  I highly recommend using their services. More...

Reviewed on Yelp

28 April 2018

Based on the YELP reviews, we called these guys and they were fantastic.  And then some.  True to the motto on their truck "You Call, We Haul" they did an amazing job getting rid of our junk (which included two couches, and some very heavy custom furniture that had to be disassembled).  From the time we called Will to make an appointment, they were professional, friendly, efficient, smart, and very, very STRONG.  Thanks Brett, Milton, Arnaldo, Billy and Will.  We literally couldn't have done it without you.  My husband and I couldn't be happier.Hallie and Bernie, Brookline. More...

Reviewed on Yelp