loanDepot

Easy as could be to refinance online with Loan Depot. Started the process on Nov. 5 and closed about a month later. I see some folks apparently did not have a good experience, but in my case it could not have gone more smoothly. I think the key is to closely follow the instructions they give you and provide all of the requested documentation in a timely manner. I had very minimal contact with them during the process, but they kept me updated via email throughout the process. When it was time to close, they sent an agent from a local attorney’s office to my home and we completed the process in about 30 minutes. Definitely recommend if you are considering a refi. More...

Reviewed on TrustPilot

Loan Depot was so easy! Specifically, Dennis Giakos did an outstanding job taking us through each step and explaining our options. Dennis was personable, accessible and an overall pleasure to work with. I wouldn't hesitate to use Dennis again, or recommend him to someone else. More...

Reviewed on TrustPilot

Jason and the team did a fantastic job from start to finish. I will definitely be recommending Jason and the loan depot to family and friends.

Reviewed on TrustPilot

Muy buen trato..recomiendo alas personas como yo k ellos pueden alludarles

Reviewed on TrustPilot

Ricardo, and his team did an excellent job from start to finish. Ill definitely recommend loan depot....you guys rock! Thank you!

Reviewed on TrustPilot

Every part of this process was fast and easy. I uploaded all the documents that loan depot needed. They sent me the documents to be signed electronically. Everything happened in a timely matter and it was so painless!! More...

Reviewed on TrustPilot

My Loan Depot agent, Aaron Johnson was fantastic! However it took so long to get it done. . But it finally came to pass.

Reviewed on TrustPilot

Thanks for all ur help! Very professional service!!

Reviewed on TrustPilot

Easy to work with. Answered all questions promptly. Guided me through the whole process with ease. Kept me updated on the processing of my loan from beginning to end. Overall it was a good experience.

Reviewed on TrustPilot

Michael Samuels was the best and most talented loan officer I have ever worked with.

Reviewed on TrustPilot

Muy rápido y cómodo todo el proceso muchas muchas gracias.

Reviewed on TrustPilot

LoanDepot was able to rescue me out of a bad customer service experience with a different lender on a refinance that was near closing. And they were able to give me a better deal on top of the excellent customer service that they provided at every step of the process! More...

Reviewed on TrustPilot

Easy to work with and fast closing

Reviewed on TrustPilot

There were some hiccups but I have to say when I complained they bent over backwards to fix it. Overall a good experience. I would trust them again.

Reviewed on TrustPilot

Great workers with outstanding customer service! They are so patient and helpful in every way, I never thought buying a home would be so easy. I am so glad I chose this company.

Reviewed on TrustPilot

Easiest loan I ever applied for

Reviewed on TrustPilot

It's was a pleasure experience in refinancing, it wasn't brain taking like purchasing a home. Everything went smooth. Close less then three weeks.

Reviewed on TrustPilot

Ricardo Green was my knight in shining armor.

Reviewed on TrustPilot

Excellent service

Reviewed on TrustPilot

I was pleasantly surprised how friendly, professional and efficient this loan company was. Jack and Cindy my loan officers were clear in what I could expect. Processed my loan in a timely manner, and gave me a very competitive rate. Rarely is getting a mortgage the Least stressful part of buying a home. More...

Reviewed on TrustPilot

Great people, simple process, very streamlined. Ready to buy again!

Reviewed on TrustPilot

I had a very good experience with the entire process. My broker was very professional and diligent. She followed up with me everyday and made the process really smooth.

Reviewed on TrustPilot

We had no complaints,everythind went well.

Reviewed on TrustPilot

One of the very best experiences I have ever had with a company! Great work loan depot

Reviewed on TrustPilot

Our loan was very smooth and complete in a extremely short time with clear information threw out the entire process.

Reviewed on TrustPilot

The people at this company did something that no other organization could or would do. Have a roof over our heads. I was almost to the point of living in my car again. Our loan agent Matt Methany, worked hard for us. I give him many of God's blessings. I will pass this on to as many people that need a place to live. Thank you Loan deport. G.B. More...

Reviewed on TrustPilot

I had the pleasure of working with Sandra Keys and her team! They did an awesome job with helping my family and me. We were with a different loan company. Started in June and by September the loan processor went on vacation and was let go !!! I was never able to get a hold of any there it would take days/ weeks before anyone would reply to my phone calls and or email. With LoanDepot I did not have any issues. Started with them on Oct. 1st and today I am closing on the house. Sandra and her team are very attentive to you and will tell you what you need to do. NO BS! I would do business with them again! More...

Reviewed on TrustPilot

I had the best Refi experience with Colin Kim with Loan Depot. He was very efficient, professional and so personable; couldn't ask more. He explained all the details every step of my loan so willingly and patiently. His diligent work and dedication to process my loan was overwhelmingly amazing! I would recommend him to anyone I know. It was great that my loan process went quickly and funded but it's too bad that I will loose Colin's great service. Thank you loan Depot to have such a great worker like Colin Kim; he makes your company shine! More...

Reviewed on TrustPilot

We had an excellent experience with Dennis Giakos at loanDepot. We wanted to refi but felt a little intimidated by the process. Working with Dennis eased our concerns and made our the process much easier than we ever expected. Dennis worked hard for us, making sure we had all necessary information, answered all questions we had and made us feel like we were his most important client. Thank you Dennis for the awesome job you did. We sincerely appreciate it. More...

Reviewed on TrustPilot

I started my refinance on 9/17. I was quickly given their website. I dealt with Patrick loan officer. He was alway polite and returned all calls. I was pre approved quickly. I then spoke to underwriter and asked for all paperwork they would need. I uploaded all paperwork they wanted to their portal. I did pay 500 for an appraisal. After that things finally started to happen. My loan was funded on October 31st and they sent check to my old mortgage company. They did give me interest rate they promised. I am also being refunded my appraisal fee. All in all we were satisfied and would refinance with loan depot again. After your first refinance they will waive fees for the next one. People should keep in mind you must have a great credit score to use this company. Good luck to all through the process. It is time consuming and sometimes frustrating but then again all home transactions are. More...

Reviewed on TrustPilot

I went through 5 lenders because of some credit challenges with no results.i came across the loan depot,I contact them and got hooked up with Jason Howell . very professional and every time we hit a dead end he found a way around it.start to finish took 5 weeks,amazing.Not to mention I was working out of state. Hell of a guy.JASON HOWELL. Loan depot. Is who you need to speak with. Thanks again jason. Todd Giampaola,Brighton Michigan. More...

Reviewed on TrustPilot

Would absolutely recommend Loan Depot to anyone looking to refinance their home. Dennis Giakos was excellent throughout the entire process. He was very responsive and always took the time to present the information in a way that was logical. Anyone looking to refi while rates are low should give Dennis Giakos a call: 949-860-4791... More...

Reviewed on TrustPilot

This being my first mortgage, I was nervous. Dean Sowers put my mind at ease right away, being so helpful and knowledgeable, responding to my questions right away. Very forthright and honest, got me such a good rate that I almost didn't believe it. I had a family member who had done mortgages for 40 years review my loan, and he said he couldn't have done better if he had done it himself. Dean even brightened up the closing with his big smile and very pleasant demeanor and sense of humor. I can't thank him enough. More...

Reviewed on TrustPilot

Valdimire Wallace was so very helpful and honest ... I have recommended others to look up Loan Depot and to ask for Valdimire!

Reviewed on TrustPilot

Terrence Leung did an excellent job taking me through the entire loan process. Extremely professional and down to earth as well. I tell all my friends looking to buy a new home or refinance about my experience with Loan Depot. I will probably be contacting Terrence again in the near future about refinancing my current loan if the interest rate goes lower. More...

Reviewed on TrustPilot

I had just opened up escrow and my lender at the time made a mistake. Shannon and Alexis were able to step in quickly get my loan closed without having to extend escrow. They did an excellent job!!!

Reviewed on TrustPilot

Moved quickly and forward the whole time.

Reviewed on TrustPilot

Still waiting for refund checks..

Reviewed on TrustPilot

The quest to refinance my home was a very pleasant experience. The representatives were extremely friendly, they kept me informed, and the process moved along steadily, without any hiccups. I got a great rate, and I was very pleased with the outcome! More...

Reviewed on TrustPilot

Had a great experience with LoanDepot Lending Officer Shane Bakhtiari. He was very professional and knowledgeable of the process for refinancing my home. I was very satisfied with the rate that was offered and timeliness of processing all the documents. Once I submitted all the document required, I received a timely confirmation. I would recommend LoanDepot and especially Shane as your Lending Officer. Thank You Shane. More...

Reviewed on TrustPilot

Rick Chung was amazing. It was my first home purchase and he explained everything to me. He always had time to answer my questions. His fantastic customer service eased my mind whenever the process became stressful. Because of him I would 100% recomend loanDepot to anyone. More...

Reviewed on TrustPilot

Had an overall great experience. I did a refinance with Loan Depot for a previous Loan Depot origination loan. Was able to save on the appraisal per the promise given. However, I was surprised that I had to pay again for lender title insurance when it was the exact same entities. That could improve. More...

Reviewed on TrustPilot

The timing was as short and concise as it could be. I appreciated that I got what I wanted. The best part is that Freddie Mac bought my new mortgage and then assigned my original lender the new loan. Makes life a lot easier since I'm already set up for electronic banking with them. More...

Reviewed on TrustPilot

Was a pleasant experience dealing with them. No hassles or hiccups

Reviewed on TrustPilot

The most truly helpful team I have ever use for financing. Ramy is a rock star! They all went above and beyond to help me make good decisions. The process was painless and the team followed up to make sure I did what was needed. Thank you. More...

Reviewed on TrustPilot