Lilac Maids

This was the ONLY place that actually answered the phone when I called them! I called five other places and only two other places called me back later. I waited to long to hear back from the other places and when I didn't, I panicked and took a chance on this company. I'm glad that I did! They were able to fit me in at the last minute and came the next day! They're the most professional cleaning service that I've ever used! Not only did they show up on time, but they did an excellent job of cleaning our house! Daniel, his sister, and the other lady that came here speak good English and are nice! The prices are reasonable to. They charge $70.00 for two maids per hour. Also, first time customers get $15.00 off the total bill. It's on their site, so just mention that. The two bathrooms they cleaned were spotless when everything was done. They even did the dishes and the refrigerator shelves at no extra charge! They also did the floors and counter tops. They're also insured and they're one of the few places that I've heard about that accepts checks and credit cards. They give a great deal on flat rates for repeat customers. If we use them again, which I know we will, they'll only charge us $75 for an hour and a half. If you're not 100% satisfied with the cleaning job, then call them within 24 hours and they'll come back and clean whatever wasn't to your satisfaction at no charge. It's in writing. Nothing went missing or was broken. They're great! More...

Reviewed on Yelp

I recommend this company. I have found them to be very helpful and efficient in providing  house cleaning services when I need it and the way I want it done. They also provide personal assistant service such as shopping,  which is also helpful. More...

Reviewed on Yelp

I highly recommend Great Maids. Daniel is easy and wonderful to work with-he has given me hope that great customer service still exists. I yelped and subsequently hired Great Maids to prepare a condominium unite for sale.  Indeed after the job was complete, it was ready to sell. Daniel and his helper, cleaned the windows, baseboards, kitchen and floors to perfection.I will use Great Maids again and will refer business whenever I can. More...

Reviewed on Yelp

I LOVE my cleaning service.  My experience from start to end with these lovely folks was great.  I originally found them on ServiceMagic. com  It's sorta like a dating service between you and your gardner/maid/etc.  FUN!I was searching late one night and filled in forms to schedule a consultation for an estimate and choose one for the following morning at 9AM.  Monday morning rolls by and I get a phone call from a lovely gentleman named Daniel, saying that he was from Great Maids and was in front of my house.  I was pretty amazed.  Typically when you fill those things out online you never really expect to actually get the response especially when you schedule for the next morning.Upon his arrival, he was super sweet.  He walked me through the house and told me exactly what they would be doing to each particular room and the things that they look for and what they would clean.  After every room visit he then asked me if I had any specifics of what I would need differently.  I addressed an issue that we have in this house with the laundry monster and he assured me that the ladies who come to the house to clean can help tame that for me.My major concerns about hiring a cleaning service was having random people in and out of my house.  We run our wedding photography business from our home, which means we have tons of expensive equipment laying around and of course personal belongings.  He assured me that they have a very secure way of storing home keys for their clients and that no one would have access to our home address but the same two people who come every two weeks to my home.   He gave me my quote and left to return with two magical ladies the following Monday.During the estimate visit, Daniel mentioned that they would have a 30 minute window of arrival.  So if you scheduled your service at 9AM, then the arrival time would be anywhere from 9:00 - 9:30AM.  They arrived at 9:05AM, with smiling faces, buckets of cleaning supplies, Apple Shuffles, plugged in and ready to go.  They did not waste any time cleaning what so ever.  The moment the got here, there were brief introductions and onto business they were.  My husband and I got ready with 5 minutes and I quickly peeked into our daughters' bedroom to see what they were up to and Sandra already had the bed made, and nearly half of the load of laundry folded.  WHOA!?  Felicia was working on the bathroom and Daniel was onto the dishes.  We got back home around 11:50, they were completely finished house was clean and good to go.  I did a quick inspection and was so happy to come home to a home that felt just as clean and refreshing as a lovely hotel.  Toilet paper was made into a beautiful bow, ovens cleaned off, bathrooms spotless, sheets changed, carpets vacuumed, and every picture frame in this house dusted off.  The bonus was that my convection oven was spotless and I could see right through the glass.  They must have cut through that grease with lasers.I couldn't have been happier with our decision to hire a cleaning service.  Our silicon valley work/live lifestyles are just too busy to keep a house clean.  It's sorta sad and pathetic, but all this work and no time to enjoy life is just ridiculous.  At the end of the day I do not want to waste my time cleaning my house when I can be spending that time with my family.  Give them a call, I promise you wont be disappointed! More...

Reviewed on Yelp