Lakeland Banquet and Event Centre

Lakeland Banquet and Event Centre

Lakeland Banquet and Event Centre  locationGrosse Pointe Woods, Michigan

(11 Reviews)
Lakeland Banquet and Event Centre  Reviews

Reviews


Review of Lakeland Banquet and Event Centre  by Kathryn Wheeler
3 06/06/2018 Kathryn Wheeler

The food was as amazing as everyone says so I was very happy with how that turned out. However, there must have been a few miscommunications between the event planner and wait staff/bar. The bar was very confused on some things, including the champagne I had brought in from the outside that was supposed to be served to all guests but the bar thought only immediate family was allowed to drink it. The issue was resolved later in the evening but many guests were initially turned away when they asked for a glass which makes me very very disappointed. Also, for some reason, the dessert table that was included in my package was set out during cocktail hour, not after dinner like it should have been. Therefore, there was no dessert served when it was supposed to be and guests were disappointed. The staff was able to get a couple trays of nice desserts together but only served them to the parent tables, and I really wanted it to be for all my guests. Also, they cut up the bottom layer of my cake and put it out for guests to have, but I made it very clear to the event planner that the cake was to be served to the head table and parents only (I ordered a small cake, enough to serve bridal party and immediate family only, not meant for the guests as they would have the “dessert table”.). Besides these issues, the staff did their best to fix all the issues that came up and I blame it more on a severe lack of communication than the staff themselves. I was very impressed with how they treated the bridal party and parent tables, we were their top priority and it showed. And they packaged up TONS of leftover food for us to take home which was amazing and unheard of for a hall to do. I was very thankful for that! The staff who worked the wedding were all very friendly and did their best to help when issues were brought to their attention which was appreciated. I just wish there had been a day of coordinator to make sure everything went according to plan so my mom didn’t have to be the one to do it.

Review of Lakeland Banquet and Event Centre  by Lisa E
1 06/06/2018 Lisa E

My husband and I recently attended a wedding catered by this sub standard caterer called Encore, the event was in Eastern market shed 3.

It was absolutely horrible to say the least, they set up four buffet lines in which they did not have enough food to accommodate those lines. We spoke with numerous staff, they looked like they were absolutely lost and had no idea what they were doing. Midway through they decided that it would be a good idea to close two of the lines because we made them aware that every line was running out of food, even though not even half of the guests were called up to the buffet lines. At one point we spoke to one of the waitstaff that had told us that they were way over their head and that this was her first time working and that she had not been properly trained. I would like to know what type of encore this company feels they deserve after such poor preparation, to run out of food at someone’s wedding is absolutely unacceptable. All the promoting that this company does to brand this name you need to go back to basics. Stop worrying about self promotion and take care of your clients one at a time.

Review of Lakeland Banquet and Event Centre  by Peter Van Vechten
2 01/06/2018 Peter Van Vechten

We attended a wedding reception catered by Encore this past weekend at the Eastern Market Hall 3. There were well over 300 guests, for which four buffet lines were set up. Initially, all four lines were operational, but curiously two of the four were taken out of service after a relatively short time. As a result, the wait time was lengthy. We were among the last 20% or so of guests to be invited to get our food nearly an hour after the food service began. Many of the guests around us had looks of anticipation, and exasperation at the lengthy wait. The caterers decision to reduce the service lines by half clearly negatively impacted the guests food experience. While I live out of town, based on prior experiences with similar events, the level of service provided was substandard by comparison.

Review of Lakeland Banquet and Event Centre  by Dwight Bliss
2 31/05/2018 Dwight Bliss

They catered a wedding reception held at Shed 3, Eastern Market. The food was good however the support was very poor. They indicated they would support four lines, two serving tables, but only supported one. As such the wait for some people was unacceptably long. In addition they ran out of some food, salad for example, how can you not plan for adequate salad. Would not recommend them based on that experience.

Review of Lakeland Banquet and Event Centre  by Juli Springfield
5 22/04/2018 Juli Springfield

Was here for fundraiser and food was excellent. Servers were very polite and professional.

Review of Lakeland Banquet and Event Centre  by Julian Ross
5 19/02/2018 Julian Ross

The staff at Lakeland manor is top notch. The event planners will make sure every detail of your party is planned out and executed properly. The wait staff is attentive quick and plentiful. The best part is 5-star chef Bobby and his culinary team who can create anything your mind (and stomach) desires! Hall is clean elegant and fresh

Review of Lakeland Banquet and Event Centre  by Frank Sherry
4 27/12/2017 Frank Sherry

I have been here for different events and they were all pretty good.

This time, I was picking up catering for Christmas dinner. We got the Swedish meatballs and they were ok. We also got the roast beef and it was really good.

I highly recommend this place and Lakeland manor for small gatherings or catering.

We have had our kids hockey and softball end of year banquets at both places and they were really good.

I have also been to wedding parties here and those were decent but not really on the high end, more towards the middle of the road type place for weddings. However, kids sports banquets, baby showers etc... are pretty good.

Review of Lakeland Banquet and Event Centre  by Moses Coleman
5 20/11/2017 Moses Coleman

My wife and I just celebrated our 30th Wedding Anniversary at Lakeland Banquet Center. Everything this outstanding. We can't tell how many praises we received for having our celebration here. The staff and Chef Jim provided our event with 10 star service, not just the event itself but excellent customer service and assistance to include from the first day we entered to establishment to book the event. The staff worked above and beyond their normal duty to insure that we have a truly ROYAL event. We thank them and thank God for blessing us with such a great environment to celebrate our anniversary

Review of Lakeland Banquet and Event Centre  by Chris Corvette
1 01/11/2017 Chris Corvette

If I could give Chef Bobby, Kelly, and the staff of Lakeland Banquet no stars I would! I worked here for 6 months and it's no wonder there's a revolving door of employees. The staff is just as rude, condescending, and ignorant as chef Bob. If anything goes wrong you will hear it from Kelly, or Bobby, that is if they're in the office to see it personally. I can't personally repeat the things that have been said to myself, and Other employees, because they're just to vile.

Believe me when I say that this man is the most evil human being you could ever meet. His public face is of a caring entrepreneur who takes personal care in all his clients, and "friends" lives. However he doesn't care about any other living creature. He has personally insulted people with downs, debilitating conditions, and even laughs when others
are down and out. His temper is like a spoiled child, and Lord help you if you are the focus of it. Not to mention he hates his own family and would do anything to hurt them.

Don't let "Chef Bobby" fool you, he's never had any culinary education. He's only a business man branding himself as a premier catering venue. He has no problem finding time for channel 2, radio stations, and any other outlets that will accept his brown nosing, but can't be bothered to talk to any clients that need to talk to him. Do yourself a favor, and save the time from having to deal with his and Kelly's attitude. Just watch how you'll be treated after the ink dries on your contract.

Review of Lakeland Banquet and Event Centre  by Mumma PAM Mumma
5 15/10/2017 Mumma PAM Mumma

We did a Cater Out order for 100. I couldn't have asked for a more professional team of people to work with than what we got from Lakeland Banquet and Event Center. Chef Bobby is AMAZING to say the least. The food was indescribably delicious. Everyone at my daughters wedding were raving about it. They were coming up to me and telling me they haven't had food that delicious in some of the best restaurants they've gone to. Annie, our Event Coordinator, was awesome. She made sure everything was taken care of from the largest thing to the smallest detail. I had absolutely no stress because she took care of literally everything. I HIGHLY RECOMMEND Lakeland Banquet and Event Center for all of your catering needs. Each member of the staff all seemed to genuinely care about every little detail. All in all, this was the Greatest experience I've ever had when it comes to catering.
I'd like to take this opportunity to give the biggest THANK YOU to each and every staff member for helping to make my daughters wedding the best & most memorable night of her life.
Sincerely, Pamela Wallace

Review of Lakeland Banquet and Event Centre  by Mary Natschke
5 13/08/2017 Mary Natschke

Had a memorial luncheon - guests raved about the awesome food and fabulous service. We walked in as strangers, and walked out as family. Each of our guests felt personally taken care of by his attentive servers, Nick and Sabrina. Chef Bobby and his entire crew are outstanding!!!! I would give 10 stars if possible.

Lakeland Banquet and Event Centre


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