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Keystone Concierge

Philadelphia, Pennsylvania, Philadelphia


Keystone Concierge

Philadelphia, Pennsylvania, Philadelphia



Keystone Concierge offers detailed housekeeping services, mobile notary services, personal assistant services and organizing skills in the Philadelphia area.

Reviews (30)

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Tamika S.

26 May 2019

The best cleaning service. Professional, on time, courteous, thorough and detail oriented. Amazingly awesome service. Thank you Lori and your team. You have a customer for life.


Melissa G.

14 May 2019

We used keystone concierge before moving into our new house, and they did a great job! They communicated on their timing, did a thorough job of cleaning our house, and they were very reasonably priced. I would definitely recommend and plan on using them again soon! More...


Steven Olk

27 May 2018

They work hard, are reasonable and congenial. You can't do better than my daughter in law


Kim S.

7 December 2017

Thank you Lori for making my mother's 79th birthday a real treat.  A couple of years ago, my mother and I stopped at the Reading Terminal Market while on a cross country road trip.  My mother had a brisket sandwich from tommy dinics (who doesn't ship) and hasn't been able to forget it or find a close second ever since.  So how to surprise her and get it to her in CA when I live in NC? KEYSTONE CONCIERGE!  I contacted Lori with what I was looking for:  a surprise dinner with separate components to make 6 sandwiches, packed on ice and shipped overnight to CA.  Everything turned out perfectly making my mother (and her dinner guests) VERY happy!!  Communication was excellent with follow ups to make sure everything arrived in good shape (it did).  Online payment made the long distance transaction a snap.  Lori is a true professional, listening carefully and caring about getting it done right for her clients. Thank you, thank you, thank you!! More...


Holly S.

3 October 2017

I'm 35 weeks pregnant and have been having really bad swelling and carpal tunnel issues because of it which has made doing things around the house extremely difficult. I heard about Keystone Concierge through a friend of a friend who was really happy with them. I needed their services desperately and they did an incredible job! Lori was very friendly and was able to fit me in pretty quickly. She quoted me 2 hours with 2 cleaners. Because my house was in bad shape, they ended up having to stay 3 hours, but she was so kind and actually still charged me the initial quoted rate for 2 hours. She and her team are lifesavers. They also recommended another company which came in the next day to do a deep cleaning and carpet shampoo on my badly worn carpets. I will definitely be using her services in the future and was really happy with how things went. I only wish I'd taken pictures of the before so you could see how great the after is! More...


Jeremy S.

16 May 2017

Called Keystone Concierge for a last minute house cleaning and Meg could not have been more helpful. Scheduled a Saturday cleaning and was very happy with the overall cleaning and staff. Will continue to use.


Will K.

18 November 2016

We recently started using Keystone Concierge for home cleaning services and could not be happier. They take pride in their work and are very easy to work with. If there is something you want special attention paid to, just ask and you shall receive. The fees for their services are almost unbeatable for what you are getting. I would be happy to recommend Keystone Concierge to all my friends and family, and certainly to other Philly Yelpers. More...


Zach L.

10 June 2016

Great service and very professional! Started with a pretty trashed and dirty kitchen, living room/ground floor in a frat house and Lori and Clarice made it look good as new in just two hours. Arrived on time and cleaned spotlessly so that the whole floor smelled like soap instead of fungus/rotten food. Very satisfied, great communication, and they even cleaned the fridges! They also make recommendations so that you can further maintain a clean house. Friendly people and I will definitely keep Keystone Concierge in mind if I ever have to clean another home. Would recommend to anyone! It's a shame I didn't take before/after pictures though.I gave them a $105 check for everything. More...


Lisa I.

4 September 2015

Amazing! Can I give 10 stars!   That is all I can say about Lori and the crew at Keystone Concierge.  Keystone has helped in the past when I needed a notary to come to my office.  Then a few months back I needed a  party assistant and Lori came to the rescue then by making sure that trash was taken out, guests had plenty to drink and eat and helping me with anything I asked.  Today Lori and her crew SAVED me from my messy dirty house!  Amazing job cleaning the house that is trashed by two busy parents who own their own business and a toddler who loves to throw food on the floor!  The service is above and beyond what I had expected or asked for. More...


Bryson V.

9 July 2015

I called them looking for a notary who could transfer a car title on a Saturday/Sunday. While I didn't end up using their services (car sold on Monday), they were friendly, extremely responsive, and did a great job responding to my inquiry.   In a documentation driven industry, it can be very difficult to find a place that is open outside normal operating hours.  They showed great flexibility in working with my schedule, and I would consider them for future title work that I needed notarized. More...


Q L.

16 October 2014

I am a property owner of an apartment and was looking for 'move-in move-out' cleaning service. My previous tenant had move out and needed the place ready for the new folks. They agent I spoke to guided me through the specifics of what would be clean which included the following for a two bedroom, one bathroom, and one kitchen apartment:Fridge inside and out, and topSide of fridge had grease and needed to be removed (cleaner really work hard on this)Top of stove clean of dustKitchen fan hood wiped down from dustKitchen cabinets wiped down inside/outKitchen counter top wiped down (cleaner was really good and removed all spots)Baseboard heaters wiped downBathtub cleanMedicine cabinet wiped down inside/outBathroom sink cleanedBedroom closets wiped downLight switches wiped down to remove hand printsInterior side of windows and window sill wiped downCeiling fan blades wiped downI made the appointment one week ahead of time. Although they did not have a time slot available, the agent called me back and said she would move her schedule to work me in. I was thankful for that. The company text a day before to confirm appointment. They quoted me roughly 3-4 hours of work at $75/hour. Payment with receipt when work is complete in form of cash or check. They actually took 3 hours to do my place, for a total of $225, and I had the cleaners go back to wipe down some things until I was satisfied. So this earns them the 4 stars on Yelp. They really did work their a** off and I was happy I hired them. I tipped the cleaners for excellent service.As a property owner, I will call them back again. More...


Steve Z.

24 July 2014

I am an attorney with a small, local practice and I hired Lori to meet me at my client's home to notarize documents that I had prepared for them. The client needed the documents done quickly because he had to close on a house and travel overseas to assist his ailing father. Lori was punctual and efficient, and I would definitely use her services again. More...


Robin L.

30 July 2013

K.C. has cleaned my apartment twice now, and I couldn't be more pleased.  The prices are very competitive, and the customer service has been wonderful.  I was even able to text a last minute instruction on the day of my cleaning.  I came home to a beautiful apartment, and a note explaining that they had snaked the drain in my bathtub simply because it needed to be done.  I will absolutely use them again. More...


Dave W.

3 July 2013

Adam and Sara did my first apartment cleaning and did an exceptional job.  Great communication from the beginning.  Prices are competitive.


Matthew G.

30 May 2013

I needed help overseeing a move, and Lori sprang into action after my call.  Dealing with the shenanigans dished out by a cut rate mover, Keystone was there at every step.  Highly recommended--made the process much easier. More...


A. M.

13 May 2013

Needed a spring cleaning of my one-bedroom apt. Read other reviews on YELP and booked a first time cleaning. Scheduler suggested 2.5 hours and I asked for an early weekend appointment. Loved the professionalism! They called to confirm a week before, and they called when they were 5 mins late about arrival update (parking - were here in 5 more mins). Friendly two person team walked through my apt, listened to my concerns, and went to work. No judgement of my stovetop / pile of magazines / under-bed dust bunnies. Took care of it all. Finished early - and asked to me write a smaller (!) check so as not to charge me for the unused 30 mins. My kitchen has NEVER looked this good. Including getting stains out of counter-tops that had been there for two YEARS. Will be using them for apt maintenance and organizing in the future. Highly recommend. More...


Kellie L.

14 January 2013

Look no further - call them to book your cleaning service! We called on short notice and she was able to juggle her schedule to fit us in. We had the movers come at 9am and needed someone to do a move-out cleaning the same day. They did a great job and made the place sparkling so we can get renters in this weekend. Thanks Lori - - will be calling you for the next job! More...


Kelsey T.

16 December 2012

Lori and Adam did a fantastic job on short notice.  They were very accommodating with our schedule and very thorough with cleaning our house!  Friendly and trustworthy.


Becca Z.

4 October 2011

After posting my last review, the staff at Keystone Concierge scheduled a second cleaning to address issues with our initial cleaning.  The team meticulously worked on our home.  They did a nice, thorough job, and we really appreciate Keystone Concierge's attention to customer service.  They're a very friendly group of people. More...


Rebecca K.

1 June 2011

We called Keystone after trying several local housecleaning services who either failed to return phone calls, didn't show up, couldn't schedule us for many weeks, or overcharged us to a ridiculous extent.  Our experience with Keystone was such a pleasant surprise-  our phone calls were promptly returned, we were scheduled for a visit promptly, and we were 100% happy with the results of the cleaning.  Our house isn't easy to clean-  we have 3 floors plus a fully-finished basement, 3 kids and cats.  We couldn't be happier and will be using them again for sure and telling friends too! More...


darver G.

20 November 2010

The services are fantastic from this company!   Lori and her crew are great.  I'd hire them again and again.


Michele K.

17 August 2010

Excellent business with reliable staff ... ready and waiting to help. I hired Keystone to check on my house during a long vacation ... totally satisfied with their services and I had a little peace of mind knowing that all was well at the house.I highly recommend Keystone Concierge!!! More...


Aruna A.

28 July 2010

I can't say enough wonderful things about Eva!! I was moving into a new place - and I needed it cleaned like WOAH.  It was a bit of a disaster.  She came in - she was RIGHT on time - kept me informed and confirmed the appointment with me before hand.  She did a great job - they left not one speck of dust everywhere.  AND she was friendly! Additionally,  the rates are remarkably reasonable.  I seriously recommend them as housecleaners.  I understand that they have a numbef of other services - from personal assistant type of tasks to arranging for painters. I would use them over and over again.  In fact, I just might :) Seriously - use them to clean your space.  They are reasonable, friendly, helpful, and do a GREAT job. More...


Cassie K.

23 July 2010

Can't say enough good things about Eva!!  She cleaned a house I had just bought, a "move in" cleaning, and was so polite and responsive to my emails and questions about what the service provides (never hired cleaners before!)  She fit me in last minute, was on time and was so pleasant and fun to talk to that I really enjoyed having her there not to mention she did a very thorough job.  Even looked out for things that I should know about since I was brand new to the house.  I would use Keystone, especially Eva again!!Also - their rate is competitive with other cleaning services I called so all around Keystone is perfect :) More...


Sara L.

30 October 2009

I recently moved in to a new apartment that just wasn't up to my standards of cleanliness.   I reached out to Keystone Concierge and they immediately responded.  Eventually we set up a date--after they were ridiculously flexible given my crazy schedule--and I was counting down the days until they came.  Once they did it was amazing.  My apartment had reached levels of cleanliness I didn't know were possible.  I am so grateful and am so glad that Keystone is available! More...


Andrea T.

15 October 2009

So, my friend was searching for a house cleaner. I remembered Lori on here and her great business Keystone!Sara moved into this house and the place was just messy. The bathtub was grey and sad. We thought it just needed to be replaced. Well really all it needed was some good old fashioned elbow grease.If you need your house cleaned Keystone is the way to go. They did a spectacular job. I wish Sara would have taken before and after pics! More...


Karen F.

17 July 2009

Keystone concierge provides valuable and helpful services.  They found me a great dog walker.I recommend them (and the owner Lori) highly.


Anne L.

11 April 2009

I would give Lori even more yelp stars if I could!  Lori saved my mind and life when my husband and I moved from our house of 20 years. Little,  old,  arthritic me was on the freaking ropes and she saved the day! Her can do spirit  does not quit. She jumped in and  kept saying  to me, " Next!? Next ! " ( as in next job)  as she blazed though jobs I had been dreading for weeks. It's amazing to say something and it's done!Do yourself a favor and call her for just about any  job imaginable.Lori takes her service seriously and invests it with much pride and she's fun too ! A treasure! Thanks Lori, you're the best! More...


Dave L.

10 June 2008

Lori's natural communication and organization skills come in handy: she's the owner of Keystone Concierge, a concierge service that does anything you might not have time for, like administrative tasks, receiving packages during the day, or even finding a gift for a special occasion.She's always willing to lend a hand, and knows the Philadelphia area well, having helped me find healthy places to eat. Need anything done? Check with Lori and her firm (see their web site too) to see what they can offer you. More...


Rebecca G.

20 May 2008

Talk about being on top of her game, Lori came by my shop today and informed me about all of the women in business groups that I should, and will, join. What a great connection. Her concierge service must be as amazing as her communication skills. Thanks Lori! More...


We were established in 2005 and have been doing business continously since then.

We bring all our own eco-friendly cleaning supplies and organization supplies as needed. We'll work with you to bring exactly what you need.

Helping clients to lead peaceful, fulfilling lives by helping them organize and clean their homes.

We wanted to help people every day with getting their lives under control.

We're devoted to making life easier for you in any way we can.