Salesperson Andy Naumann made my shopping experience so easy and successful!! He found me just what I wanted at a price I could afford. Better quality than I dreamed I'd be able to get. Plus he was quick and friendly. You'll be getting all our business from now on. More...
Very helpful and professional
They're so helpful in the service department
It was a good time up until they took my money. Lol.
Google Street View
It is local and cozy
Love this place!! Very trustworthy and honest!! They service what they sell you and work to make sure you get what meets your needs. Great friendly staff and a beautiful showroom!!! We purchased a new washer and dryer set! I'll definitely be going back when I need any other new appliances!!! More...
Kelly P Moore
Great new facility- a must stop
Not enough help....waited 20 minutes for sales person helping another customer. Had to leave.
Update: the owner reached out to me and was able to get me the washer and dryer this week. Everything went great from there. The guys who installed it were knowledgeable and friendly! I really appreciate the owner going above and beyond to hear me and make things right!If I could leave 0 stars I would. I bought a washer and dryer back on November 28th. STILL DON’T HAVE THEM! I went to kettle moraine appliance because they seemed like the best option. 0% financing for a year and I am expecting a baby in March so getting to the laundromat has become very difficult. I always heard they had great value and discounts for the seasons. I wasn’t even told that the washer and dryer were on back order until a month after the order was placed and I had called to find out what was taking so long. I called back again this week to get an update. My sales rep seemed agitated and acted like I was wasting his time. He said “if it makes you feel any better, you’re not the only one waiting”. He told me many other people were experiencing this issue and he blamed it on the manufacturers. His attitude towards me the entire phone call was of annoyance. He told me not to call again because “we will call the minute the appliances arrive”. Unfortunately I can’t trust his word because of the lack of communication thus far. If I had known this was the experience I was going to get, I would’ve spent the extra $300 to get the same washer and dryer from Best Buy and had them by now. Not only did I buy a washer and dryer that I haven’t been able to use, but I’m still forced to spend $30 a week going to the laundromat while I’m 8 months pregnant.I’m know that not every experience is like this and I’m sure other people have had great service from them. But I don’t think I will go back or recommend this business to anyone. More...
We were having trouble with really bad white build up in dishwasher. I called and talked to Andy, he urged me to check my water softener. He was right, the water softener had been shut off more months! Great customer service!!! You have a life long customer here.!!! More...
Will do future business very friendly helpful all around pretty exciting place....can't wait to purchase more won't go anywhere else
Very busy place. Hmmm, must mean quality people and service.
Richard De La Cruz
Andy was very helpful and knowledgeable. He helped us decide what would work best for our family size and our budget.
Nice service and very helpful. Lots to choose from in whatever appliance you're looking for.
Great all around world class sales and service all under one roof. No having to wait a week or more for a service person from Milwaukee.
I didn't catch the names of the 2 Gentlemen that came to install my new fridge, I think they were Shane and Brad. They were AWESOME!!!!!!! Both were very professional and both very nice. They knew what they were doing and explained everything. I would say they both deserve a raise. I'm very happy with the service and friendliness I recieved from the guys at Kettle Moraine Appliance. They will be my first and only call I make for any other appliance needs I have in the future. More...
Nice store. Very good selection. Sales people were helpful
Always helpful associates, great service and great deals!
Awesome as always!
Always helpful an knowledgeable
Everyone is so knowledgeable and helpful. We will be back again!
Katie was very helpful.
Friendly sales associates. Very nice selection and great prices. I love this place.
Met with Andy at the Cedarburg store to discuss a new refrigerator. Andy was very knowledgeable and friendly. There was a service tech there named Boomer who helped me decide what to consider. They delivered the refrigerator the next day which I really appreciated. The delivery team was friendly and careful. We just had our hardwood floors finished and they were very careful. They hauled away the old unit and took all the garbage. I've used both the West Bend store and Cedarburg store and have had a good experience each time. Will come back when I need more appliances. Jim and his team are doing a real nice job helping folks with their appliance needs. More...
Every time we have gone here the staff has been very helpful! Especially this last visit! There are no pressure salespeople. Just helpful ones. Good prices on appliances! We will be back soon! More...
I have purchased appliances for personal and business use and have been very happy with the service.
Excellent! Salesman was very knowledgeable. Excellent sale. Only complaint was it is 11/8 and they are playing Christmas music
I have always bought everything I need from Kettle Moraine Appliance ( two houses worth so far). I have never had a issue. The staff is friendly and knowledgeable. The service department is outstanding!! Thanks Again!! More...
Always our first stop, didn't buy there this time though, Mattress Firm had a better deal for us. All of our appliances have been purchased there. Repair guys are top notch through the years. That is why we go there first. More...
Friendly and knowledgeable, can get quite busy, but plenty of parking. Got a great deal on last year's Maytag appliances in May.
Knowledable staff and respectable inventory of replacement parts
Very friendly and helpful staff willing to work with you to find a good fit and a good price. Prices are already excellent, and they will match if you find anything lower.
Their staff is friendly and always ready to go beyond what you might ask.....Best place to buy an appliance or to do business anywhere.....
Good company, I recommend. I bought, had issues, they took care of all. Like them and will purchase again.
Very positive experience. The salesperson (Glenn) was extremely knowledgeable and gave us a lot of information about how to make our appliance last longer. We never felt any pressure about buying, which was nice. The dishwasher was delivered the next day on time, and the delivery person (Sean) was very professional. He gave us more advise on how to keep the appliance in good shape. A great experience after having dealt with a lot of big department stores, where you don't get this kind of service. More...
There are not enough words in the English language to describe the amazing service and employees of Kettle Moraine Appliance & TV! I stopped in after having a wretched experience at Home Depot, and Todd K. (my sales associate) not only recognized my anger & frustration, but did everything possible to help and educate me on the best replacement appliance for my home! Thank you so much for going above and beyond, and for the great customer service. I'll be back for future needs, and will recommend to my personal networks. More...