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Jim Boyd's Flooring America

Cooperfield, Maryland

(69)
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5/5

69 customer reviews

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13 September 2019

Our salesperson, Bill, was informed and most helpful. Installers were professional and polite. Carpet and excellent quality. They were very patient with a delay on installation date. More...

Reviewed on Facebook

29 August 2019

I have used Jim Boyd twice to purchase and install floors and carpets for my condo. And was very happy with there work.Last time the crew was different. They damaged all walls and molding.I called Jim Boyd immediately and let them know of damage to my walls.They were understanding and payed for me to have my place repainted.So even though this experience was not perfect as before they stand by their work. So I would still recommend them. More...

Reviewed on Yelp

13 August 2019

Great selection and service! Very happy with our area rugs. They have two showrooms and a separate warehouse. Personnel were very knowledgeable and helpful.

Reviewed on Houzz

6 August 2019

From the 1st time I met Bill who helped me select my carpet till the final installation. The whole process went so smooth. I am very happy with my carpet and would definitely recommend them for all your carpet and hardwood needs. More...

Reviewed on Facebook

3 August 2019

We recently purchased carpet for a new master bedroom suite and replaced stair carpet. The matching area rug for the bottom of the stairs had to be customized and edged and the result looks great. Everyone we dealt with was helpful and responsive. More...

Reviewed on Houzz

2 August 2019

We had Provenza floors installed in our bedrooms and hallway and were extremely pleased from start to finish. Boyd’s customer service is superior and the installers were professional and left no mess behind when they were finished. It has been over a year now and we have had no issues whatsoever are so pleased with the results that we just ordered another 1200 sq ft of flooring! More...

Reviewed on Houzz

31 May 2019

Great prices & customer service ! Laverne & Diane are exceptional! Helped me select a beautiful wool carpet for my project . I couldn’t be happier

Reviewed on Houzz

6 May 2019

I was so impressed with Jim Boyd's Flooring. My salesman, Tom, was efficient and knowledgeable without being pushy. My floor came in on time and was installed in the time frame that he told me at sales. The installers were also knowledgeable and experienced, and very neat and clean. He even offered a suggestion to use white molding to match my baseboard instead of the oak color that was sent. When the white molding wasn't installed in a timely fashion, Tom interceded with the service department and got the job finished, and he called several times to make sure that that I was satisfied. More...

Reviewed on Facebook

30 January 2019

We had a new floor installed by Jim Boyd's. Their people were very professional at their job. Left us with a clean room. That does not happen much in this world anymore. It was very appreciated. Oh yes, our floor is beautiful! More...

Reviewed on Facebook

30 January 2019

Cooperative, efficient. Multiple experiences with Jim Boyd's Flooring America.
Everyone we have worked with has been knowledgeable and helpful. Sales, scheduling, installation. Couldn't ask for better service. Have returned and will return in the future. Bill is always ready to help and advise his customers and remains available even after the sale has been finalized. More...

Reviewed on Facebook

30 January 2019

Had a very good experience from start to finish. Got hardwood and carpet for our house. Salesman, Bill, was very helpful and not pushy. He ended up special ordering the wood flooring we wanted. Hardwood installed first then a week later we had the carpet done. Each jobs done in one day. So far, it has been about 2 months, everything it great. More...

Reviewed on Facebook

30 January 2019

The TV ad promoting 50% off remnants interested me enough to visit Jim Boyd's facility looking for a new area rug to replace a much worn older one for our second bedroom. The salesman, Bill, was excellent and after explaining the remnant options to me, left me to wonder through the large array of rugs. The decision was easy (I found a great remnant!) and when I was ready, he accommodated my need to have the rug cut down and rebound. Although it took about two weeks to get the rug delivered, it was done on a Saturday morning and on time within the two hour window I was given. More...

Reviewed on Facebook

30 January 2019

A great professional experience from design to installation of Armstrong Kitchen tile and ceramic backsplash tile. Our salesman, Larry, worked with us on the design, tile selection and onsite measurements for both flooring and backsplash for a complete kitchen remodel project. The installation crew removed the old flooring tiles and installed the Armstrong tile. During this process they leveled the floor so the tile was perfectly even with the hardwood flooring requiring no transition piece to step over. After new custom cabinets were installed the installation crew returned to install the backsplash. Each tile (12"x24") was custom cut and fit. Quality of the workmanship and materials was excellent. They were very flexible with a few changes to installation dates. Installation crew (2) arrived at the scheduled time, protected the hardwood floors and countertop with cloths while installing the flooring and backsplash. We highly recommend Jim Boyd's Flooring America. More...

Reviewed on Facebook

30 January 2019

My new hardwood floor is a dream beyond anything I could have imagined. Worth every penny and more, and theirs was the best estimate I got! Everyone involved with the Jim Boyd operation was 100% committed to making my experience smooth. When major glitches with the foundation of my house threatened to interrupt the installation, I was very upset and anxious. Lauren stepped in and managed a solution for me that was cost-effective and fast. Another problem came up -- also not their fault -- that meant the installation crew had to be switched mid-job. But both crews were faultlessly polite, careful, and beyond competent, so the transition was totally painless and the job was still finished on time. I cannot recommend this company highly enough. I feel lucky that I selected them. More...

Reviewed on Facebook

30 January 2019

Used Jim Boyd's Flooring America recently on a project and could not have been happier with the experience. Cathy and Larry are extremely responsive and pricing is very reasonable. The installers were very friendly and did a great job executing the floor pattern! More...

Reviewed on Facebook

28 December 2018

I worked with Jeanine of Turner Design Firm on several commercial projects this year as well as my personal residence which is located in an historic building in downtown Baltimore. I was impressed with how quickly Jeanine could size up a room and see the potential in the most challenging design situations. If you give her a budget, she will always honor that and bring fresh approaches without compromising the final product. I will definitely hire her to do all of my future projects. More...

Reviewed on Houzz

22 December 2018

Jeanine created an imaginative solution for our design . We wanted a contemporary / Asian theme in a large room with very high ceilings . Artistically She delivered. The room is breathtaking . Her design is Architectural Digest worthy .
Even my adult kids ( who generally hate our taste ) commented , the design is what one would expect to find in a award winning 5 star hotel lobby .
My only criticism is that she significantly underestimated her personal time needed- not a big deal as the project ( construction, furnishings and art ) came in on budget
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Reviewed on Houzz

14 December 2018

Jeanine is outstanding. She is talented and knowledgeable. She takes time to learn and understand your overall philosophy and taste. Using this she was always spot on in giving us choices and advising us on the best options. She recommended things that i would have not necessarily chosen without her suggestion and in the end our place looks better than i could have imagined. She is engaged in the process and is always accessible. We will continue to work with her on projects to our home over the years. More...

Reviewed on Houzz

13 December 2018

Jeanine helped us to design our condo and has been phenomenal to work with! She has great vision and helped us out tremendously. She has kept us under budget and provided us with a lot of options from vendors we didn't have access to. I would highly recommend her! More...

Reviewed on Houzz

13 December 2018

I truly enjoy working with Janine. She has experience & expertise in the industry. My favorite quality is how comfortable she makes you feel. Doesn't matter the size of the project, she is kind and understanding and always professional. More...

Reviewed on Houzz

13 December 2018

Jeanine is currently helping us with the interior and some exterior design of our 7000 sf contemporary house. She is a master of color and texture, a great listener, very resourceful and flexible. We love how the exterior stucco and stone turned out. Her suggestion to remove walls, add closets, relocate fire places enhanced both the form and function of various rooms. The project is not yet completed, but loved what she has done so far! More...

Reviewed on Houzz

15 September 2018

We loved Casey! He was fun and energetic to shop with. Never stopped looking til he found exactly what wanted. Stayed in touch throughout the process, called and texted to make sure we were scheduled, to find out if the guys were there and doing well. And afterwards, to make sure we were happy! More...

Reviewed on Facebook

6 September 2018

Our new luxury vinyl tile looks amazing! Had a great experiencein the store. Highly recommend.

Reviewed on Facebook

22 August 2018

Here at Sandler Training - Neuberger & Co, we have seen how the Jim Boyd's Flooring America team operates in line with their earned reputation for high quality product, service, and fair business. This is what easily sets them apart from their competitors, and why they have more walk-in customers than anyone else in their business. More...

Reviewed on Facebook

3 August 2018

As a new designer to the Baltimore area Ive been so happy with the service and designer partnership I've received at Jim Boyd's. Cathy has been so easy to deal with and is professional and an expert in her field. Ive done hardwoods, stair runners, tile, wall to wall and cut carpet with them and a... More...

Reviewed on Houzz

2 August 2018

We had two bathroom floors redone and one new toilet installed. The salesperson, Cathy, went out of her way to show us every available flooring option, was very knowledgeable and helpful with our decision. We will definitely go back if we need any other type of flooring and ask for her. The insta... More...

Reviewed on Houzz

2 August 2018

I contacted Jim Boyd's Flooring to get new carpet for my stairs and hall plus my sunroom. Diane was my salesperson and was very helpful. I also worked with Sharon who went out of her way to help me. Everyone at Jim Boyd's was very professional and exhibited great service. The installers were very... More...

Reviewed on Houzz

20 July 2018

Used Jim Boyd's Flooring America recently on a project and could not have been happier with the experience. Cathy and Larry are extremely responsive and pricing is very reasonable. The installers were very friendly and did a great job executing the floor pattern! More...

Reviewed on Houzz

19 July 2018

I worked with Cathy Coleman on two jobs - bathroom (Alterna) and living room (Karndean) in the last ten months. She was very professional, courteous and friendly. She gave me helpful suggestions although I made the final decisions. Dustin did the work in both rooms. Since the living room floor i... More...

Reviewed on Houzz

18 July 2018

I bought my hardwood floors (living room, dining room, kitchen, den and hallway) from Jim Boyd's. The installation went smoothly and I was so happy with my floors. Then, after having them for almost a year, a manufacturer's defect showed up (floors were not finished properly so they got streaks). Ji... More...

Reviewed on Houzz

27 February 2018

I love working with Bill. I am a designer and I have a lot of demands and Bill delivers.
Their selections provide enough choices for both my economical and high-end clients

Reviewed on Houzz

18 January 2018

I've had a great experience with Jim Boyd's, specifically with Bill Mackley. He always answers all questions with lots of knowledge and wisdom. He also goes above and beyond to make sure me and my clients are satisfied with his service. More...

Reviewed on Yelp

11 January 2018

Jeanine Turner is completing a renovation of my condo. She did the original design about seven years ago, and due to water damage it needed to be redone. I didn’t believe Jeanine could outdo herself, but she did. The job is incredible. It is so easy to develop a great relationship with Jeanine, and to work smoothly. She has a great grasp of all products available, and knows how to bring them together to produce a great result. She’s also very money conscious. The new look of my home is so cozy and comfortable, and I just love it. Thank you Jeanine. More...

Reviewed on Houzz

28 December 2017

Jeanine came into our office with a completely fresh view. She took a simple, modern office and gave it so much life and potential. She took her time to make sure she knew exactly what we were looking for and if for some reason it ended up not right, she fixed it immediately. Her ideas were bold and different, but gave our office the spark we needed to liven it up for our employees and all potential customers. Our office is absolutely one of a kind and we thank Jeanine for working so diligently with us and helping us make this office magazine worthy! More...

Reviewed on Houzz

1 November 2017

Jeanine Turner of Turner Design is a true Professional. She works with her clients to make their space uniquely theirs. She is a great listener to grasp the client's needs and wants. She tries to keep within the client's budget. Her decorating ideas and use of color, furnishing and accessories are equal to none.
I highly recommend Tuner Design Firm. You will not have any regrets
More...

Reviewed on Houzz

30 May 2017

I hired Jeanine Turner to help remodel my home. Jeanine's attention to detail was immaculate. We were looking to make the best use of every corner of our 2 bedroom condo. Jeanine Turner did just that. Every inch was accounted for, while keeping things stylish and modern. Our home looks like a piece of art, thank you Jeanine Turner! More...

Reviewed on Houzz

5 May 2017

I was desperate to finish our brand new home and for 2 months I couldn't find a designer or they simply never returned my calls. I came back to houzz.com and saw Turner Design and called that same afternoon. Ms. Jeanine answer the phone immediately we set up an appointment and right away she was hire. The project was completed in a timely matter, under the budget and always friendly. I admire her personality and professionalism. 100% Recommended!!!! More...

Reviewed on Houzz

2 March 2017

Great projects and design! Extremely intelligent and knows how to communicate. Great with the time given and stayed close to the budget

Reviewed on Houzz

28 December 2016

Jim Boyd's flooring did a great job with my floor. I recently moved into my house and I had the hardest time marching the flooring that the previous owner had put down. Luckily Jim Boyd's had the exact product. Harvey, their sales rep came out to my place and took all the measurements. He even came up with a solution to make sure that all the flooring was continuous when it wasn't that way previously. He even went the extra mile to meet me at the store when I was available, on a Sunday morning before they were even open to get the order going.  He quoted 3-4 weeks for the product arrival and it was ready in 3-4 weeks. The team that did the install was super courteous.  They always checked with me before any decisions were made. They also finished the job with expert craftsmanship a day early. This was a great experience and I'm very happy with my new floor. More...

Reviewed on Yelp

27 December 2016

We discovered Jeanine Turner on Houzz after parting ways with the original designer on our major condo remodel. Jeanine was very enthusiastic about our project and she jumped right in with her great vision. We had recently purchased this 5 bedroom condo and needed to move in within 6 months. Jeanine was very instrumental in orchestrating our project in a timely manner. Jeanine totally immersed herself in our project and started making important design decisions as soon as she came on board. I have never seen a designer do this before. She was always available by phone or email to us as well as the contractors. We replaced doors, did custom flooring and redesigned bathrooms and the kitchen. In addition she helped with the furniture purchases and placement. Jeanine was conscience of costs - telling us where we needed to splurge and where we could cut costs. I believe we made a great team and we couldn't be happier with the one-of-a-kind modern, contemporary look our new home. Thanks Jeanine! More...

Reviewed on Houzz

19 December 2016

Jeanine has been great to work with. She was able to turn the very fluid concept that we had in our minds for our main level into a concrete result. She was always mindful of budget, and took care to present numerous options at various price points. We have enjoyed working with her on this project and will be engaging her on others as well. More...

Reviewed on Houzz

16 December 2016

Jeanine is true pleasure to work with and we give her the highest of recommendations! She has incredible vision and style and easily incorporates that into her clients' style and needs. She worked with us on a major remodel of our condo and she always went out of her way when working with us, as well as the general contractor and subcontractors. More...

Reviewed on Houzz

15 December 2016

This was our 2nd major purchase from Jim Boyd's this year.  Excellent product and installation!  Harvey and Larry in sales were great as usual.  The installer was very accommodating, polite, courteous and tidy! More...

Reviewed on Yelp

8 September 2016

Jeanine is a pleasure to work with, and has a fantastic eye for design.

We have worked together on numerous projects and I am always impressed with her work!

Reviewed on Houzz

27 April 2016

I hired Jim Boyd's to install carpet throughout my second floor, including two staircases, and 4 bedrooms. The salesmen were terrific in helping me pick the appropriate carpet. The installation took two days and went very smoothly. They moved all the furniture and put it exactly back in place. T... More...

Reviewed on Houzz

20 April 2016

Decided to try a flooring company that specializes in just that, flooring. After having bad luck with the sub contractors of Home Depot and Lowe's we thought we would give this company a try. We had decided to replace our carpeting in the screened in porch that was installed by a Lowe's sub contractor before we had moved in to our home last May. Even though it was "brand new" and no one had ever lived here with this carpeting down by the fall of 2015 it had buckled and was pulling away from the seams. From the initial contact with the salesperson at Jim Boyd's everything went better than with a big box store. We had our carpeting picked out with a half hour after the salesperson gave us several suggestions and paid attention to what we were looking for. Very attentive to our needs and desires. Within 1 month we had our carpet measured, ordered and installed! There were a few bumps with carpet removal (1st layer was glued down with "something" that made it hard to remove. Installer came to me with concerns, suggestions and he did a 5 star job of installing the carpet, paid attention to detail!We will consider using them again! More...

Reviewed on Yelp

20 January 2016

Excellent customer service. Sales person showed me numerous options in my price range. Installer did an outstanding job within my required timeframe. Very satisfied with result.

Reviewed on Houzz

9 September 2015

Jeanine is not just a "designer" she is a sounding board, friend and visionary!

We were overseas at the time of designing our new homeinterior, she was not flustered and understood my requirements without missing a beat. I gave her the brief, she fulfilled it and then some.. adding lovely touches to my children's play room and baby room, which are adorable.

Jeanine was given a tight time line for completion, this did not phase her.. she finished on time and I thank her for that.

Thank you Jeanine, I will be calling you if I ever buy another home.

Mandy & Mike
More...

Reviewed on Houzz

4 September 2015

Jeanine is working on a major kitchen remodel for me, that also involves some other areas of the house. She is the best designer/decorator I have ever worked with. Jeanine is creative, resourceful, reliable and cost-conscious. She is constantly offering up new ideas and ways to reduce costs when budgets become an issue. Jeanine really understands construction and provides a seamless interface with contractors, electricians and cabinet makers. She also is independent, i.e., not wedded to any particular suppliers or contractors although she has resources for all of these. I can't wait to have pictures of the final results posted on Houzz. I am very happy to recommend her. More...

Reviewed on Houzz

29 August 2015

Outstanding designer with creative ideas. She is extremely professional, highly recommended and knowledgeable about creating a modern look within a reasonable budget.

Reviewed on Houzz