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It's Cleaning Time! logo
I

It's Cleaning Time!

Jollyville, Texas

(135)
It's Cleaning Time! logo
I

It's Cleaning Time!

Jollyville, Texas

(135)

Reviews (135)

Leave a review
K
22 December 2019

Fantastic work!We moved from our home of 25 years in the Westlake area to our new home near Lake Travis two months ago. We were fortunate to have the same woman helping in our previous home for 15 years. Alas, the commute for her to our new home will not work so I've been interviewing for the last two months--to no avail.In desperation I hired "Its Cleaning Time" who sent Daniella and Mariela to our new home. They gave me the gift of a clean home and holiday cheer just before Christmas. The coordinator for "It's Cleaning Time" was responsive and professional on multiple occasions.The company and women have earned my respect. BRAVO and gratitude to all. More...

K
6 December 2019

TL;DR: It’s Cleaning Time performed miracles for both our new place and the old when we moved and got us our full deposit back! We have spent the last three days moving from Austin to Round Rock. I scheduled a move out cleaning at our old place, but when we finally got into the new place, we were so disappointed to see how dirty it was. We wanted our new place to feel and smell shiny and new for us. My partner called It’s Cleaning Time and they immediately went to work getting our new place cleaned for us! It felt so much better right away! I was so grateful for their quick availability to our needs. They did a fantastic job! It looked and smelled and felt so much better! We could be excited about moving our things into our sparkling new place again! While It’s Cleaning Time was getting our new house ready for us, we were finishing loading up the truck on our end and I was appalled at how dirty our old house was. I called Clemencia and even though I already had an appointment, I wanted to make sure she and the team were aware that our old house was really dirty and to be prepared for that because we wanted to do all we could to make sure it was ready for the walk through with the property management. I was exhausted from all the moving and knew that I didn’t want to do anything extra like sweeping or wiping down the fridge. Clemencia assured me that they would take care of it all and not to worry about it. So I left it in total disarray, dust bunnies and all. We got all of our things out and moved into our shiny new place. The next day, I went to walk through with the property manager. I arrived early just to check it out before I did the walk through. I was so amazed by how clean it was! It was so dirty before and they truly made it shine. I thought for sure we wouldn’t get our deposit back when I left the old house the day before, but now it looked so much better that the property manager said it looked great and we would, indeed, get our full deposit back! More...

K
25 October 2019

We used It's Cleaning Time for a custom move out clean (adjusted to focus on problem areas), and it was a Great experience start to finish! They are not the cheapest option, but the quality matches the price. Very communicative, on time, let you know beforehand if it's going to take longer to clean your space, and are very thorough. I was impressed with them compared to other cleaning services I've used. You could tell they used nontoxic products because bleach didn't meet you at the door after the service. I loved that, and I plan to use them for deep cleaning at our new place. More...

E
21 October 2019

2 very nice women cleaned my 2800 square foot house for 8 hours in a thorough deep clean. I’m very happy with the results. It’s so nice to have everything clean! More...

J
18 October 2019

100% delighted and satisfied. I was frankly a bit embarrassed at the state of my home. It just got away from me as happens when you have periods of stress in your life. I was so happy with the quality, professionalism and friendliness of the 2 women that came to save my sanity. They worked tirelessly for hours, and when they left, things were organized, clean and fresh. Would recommend to anyone. More...

C
30 July 2019

These beautiful ladies have been cleaning our home for months and I can’t put in to words how thankful we are for them! We have such a busy life with 4 pups & 3 small kiddos so keeping up with our home is next to impossible . They go above and beyond! They are always promptly on time and get to work immediately! Their attention to detail is amazing! Our kiddos rooms are immaculate. They make their beds beautifully, vacuum carpets AND their rugs, dust & wipe everything down. We have 3 bathrooms in our home & they scrub it from top to bottom, take trash out & leave a fresh new bag. Our kitchen cleaned to perfection! They fluff up our couch cushions to remove dog hair and place our pillows back on a nicely order! All floors are vacuumed and moped and are Pristine! I know with little ones & dogs it’s next to impossible to get our home back to beautiful & they without a doubt Exceed our expectations each week! Walking in the door today after “our girls” ( our very own cleaning team assigned to our home) left , brought tears of joy to my eyes! This day and age it’s hard to find a reputable company who consistently cleans & respects our home the way they do. I trust them, I believe in them and I can’t help but share just how amazing they really are. They have a heart of gold and we are so very thankful for them. If you’ve been on the fence about which company to hire to take care of your home-please, look no further. You will be so relieved once you give this great company a shot. More...

A
24 July 2019

Have been doing business with them for the last four years and I have nothing but high praises for the management and the cleaning crew! They're always very flexible with my timing and the work they perform is phenomenal. Highly recommend! More...

M
20 July 2019

It's Cleaning Time always does a fantastic and thorough job. They are super responsive and have been very understanding and flexible with me when I have had to change service dates or times. Highly recommended!

T
10 July 2019

This crew did a great job on a make ready for my house. I highly recommend them!

T
7 July 2019

Got a new construction cleaning done and extremely happy. The team even came in on a 5 am on a Sunday to accommodate our schedule. Not a speck of dust and I checkedGreat work! More...

C
31 May 2019

Recently, I hired this cleaning service to come in and get my house ready for our newborn. I spent some time trying to find a company that had good ratings and that seemed reliable. I found them! From the emailed quote all the way to the actual housework, these folks were awesome! i had never hired anyone to come and clean our house, so I wasn't sure what to expect. I worked with Clemencia via email to figure out scheduling and pricing, and she was very responsive. They texted the day before and the day of reminding me of the appointment and to clarify how they were to gain access inside the home. Once they arrived, the two girls were very kind, courteous, and communicative as well. As they began working, they realized it was going to take more time than what we previously agreed to, and shortly after, Clemencia reached out to see if it was OK that they stay longer, knowing that would increase the final cost. I'm glad they stayed because my house is cleaner, better place for it! While my husband and I usually do the regular maintenance cleaning, we agreed we needed to hire them back on a quarterly basis to keep our house looking tip-top! We'll be repeat customers for sure! More...

P
25 May 2019

I had a great experience with this company! Ms. Cicero was able to send a team at a time/date that fit our schedule, and they did an AMAZING job. Highly recommended!

N
16 May 2019

Recently, I hired this cleaning service to come in and get my house ready for our newborn. I spent some time trying to find a company that had good ratings and that seemed reliable. I found them! From the emailed quote all the way to the actual housework, these folks were awesome! i had never hired anyone to come and clean our house, so I wasn't sure what to expect. I worked with Clemencia via email to figure out scheduling and pricing, and she was very responsive. They texted the day before and the day of reminding me of the appointment and to clarify how they were to gain access inside the home. Once they arrived, the two girls were very kind, courteous, and communicative as well. As they began working, they realized it was going to take more time than what we previously agreed to, and shortly after, Clemencia reached out to see if it was OK that they stay longer, knowing that would increase the final cost. I'm glad they stayed because my house is cleaner, better place for it! While my husband and I usually do the regular maintenance cleaning, we agreed we needed to hire them back on a quarterly basis to keep our house looking tip-top!  We'll be repeat customers for sure! More...

S
29 March 2019

I had a great experience with this company! I spent a lot of time looking through Yelp and reading reviews for all the different cleaning companies in Austin. I needed a company that would provide a unique cleaning for my house (I didn't want ALL of the bedrooms cleaned). Most of the cleaning companies wouldn't provide a straight answer, but It's Cleaning Time! provided me an hourly quote (very reasonable prices, considering they would send 2 people), plus an idea of how long it would take to clean. In addition, they provided me a list of services and asked me to prioritize, which was really awesome because I felt that I was able to get the most bang for my buck and cross off standard cleaning items that I didn't need. I will definitely be using this company again. More...

K
15 February 2019

We've been using It's Cleaning Time! for over a year now and they never disappoint! Scheduling is always a breeze and the ladies always leave our house smelling so nice and so clean. We have two dogs who shed but when It's Cleaning Time is finished, there isn't a dog hair in sight! I absolutely recommend! More...

H
31 January 2019

Our Condo is sparkling! Eloisa Alvarez and her team did a great job. We will be asking them to return!

J
31 January 2019

On time, worked hard, and did a really great job! My husband and I were extremely please. Highly recommended, and we will be calling them again!

H
31 January 2019

I just absolutely LOVE this cleaning company! I have dogs AND small children- so having the house professionally cleaned with green cleaning products is pretty darn awesome! Definitely recommend them, and I will absolutely be calling them again! More...

A
27 January 2019

I've been a happy five-year customer. Love the personalized service from the owner and the thorough, conscientious job her team does. If there are specific things I need to communicate to the team, I use Google translate to find the words in Spanish, and I write that onto a sign. Very happy with this reliable, hard-working company. More...

L
30 November 2018

The team that cleaned our home after we moved out did a great job. My sister in law who moved in after was very pleased!

K
24 October 2018

Beautiful job! This wonderful company gave me a two hour free cleaning as I am receiving treatment for cancer.  I'm sure I have not seen my kitchen sink cleaner.  They were very thorough with many special touches.  I highly recommend their services not only because of the beautiful job they did.  But, also because of their service to cancer patients.  It truly was an amazing gift! More...

V
31 August 2018

I was looking for a reputable Austin cleaning service for my Lake Travis home and now I have a friend for life. She does AMAZING work!!!

J
31 August 2018

Visited Austin for business. Needed to have my rental cleaned before turning it back over to the owner. Contacted several Austin cleaning service companies and decided to go with It's Cleaning Time. She did a great job. Huge attention to detail and organization! More...

H
16 August 2018

We were out of town for a while, and I really wanted to come home to a clean house. I took a chance on hiring this company because it meant letting them into my house while we were gone by leaving a key for them, having never met them before. However, it could not have been easier to interact over email with Clemencia about the scheduling, and Arely and Laura did a great job on our house. We came home to a sparkling clean home! I requested that they put fresh sheets on one of the beds, and they did so. We were very happy with their work. More...

S
2 August 2018

Needed to schedule an extremely last min make ready for a property. They were able to get people there super fast and they did an amazing job. I definitely recommend them and we can't wait to use them again. More...

D
31 July 2018

We've been using It's Cleaning Time! for several years now and I ABSOLUTELY LOVE THEM!!! I'm not a "regular" customer; I don't have a set schedule for them to clean my house but I probably do use them at least once a month. I call and ask them to squeeze me in and they have never let me down!!! Everyone that I've ever talked to has been wonderful and the ladies that clean my house are excellent, professional, and very sweet!! If I ask for something extra, they are always willing to oblige!! I feel like I won the lottery the day that I found It's Cleaning Time! More...

A
31 July 2018

We've been using It's Cleaning Time for three years now and are extremely happy with Rosa and her team. Rosa is very responsive and professional. She always handles any of our special requests. Everyone that has cleaned our house is very good, but we found one person in particular that we like and request her every time. It's easier because she knows our house very well now. The price is reasonable and we have cleanings every other week. I would absolutely recommend It's Cleaning Time. More...

F
31 July 2018

AMAZING job!!!! I had no idea they'd tidy up random "stuff" room as well! I basically have a whole extra room now! :)

J
31 July 2018

We have had a very good experience with "It's Cleaning Time." I appreciate that we get a text from Clemencia the day before to ensure that we are okay with the timing. The women who come to clean do a very thorough job - I don't have complaints with their work. My floors (tile and wood) look great, and the bathrooms and kitchen are perfect. I do recommend this service. More...

S
31 July 2018

Another cleaning service cancelled my appointment the morning they were supposed to come out. I looked at my Nextdoor app to see if anyone had suggestions. I called It's Cleaning Time at about 9:30am and they were able to schedule a team to come out later in the afternoon. Lidia and Kathy did a FANTASTIC job on my condo. They vacuumed and mopped and dusted places I wouldn't have thought of. I would highly recommend this cleaning service! More...

J
29 July 2018

Amazing job. My place has never looked so clean! Will definitely be using them again.

S
29 July 2018

Amazing work! So happy wth my house! I have a lot of pets and they got my house to smell fantastic again!

F
29 July 2018

AMAZING job!!!! I had no idea they'd be able to tidy up my piles of random "stuff" as well! I basically have a whole extra room now! :)

D
29 July 2018

I recommended this company for a friend who was moving. He was incredibly thankful that I did! His exact text to me after they finished was, "Dude, those cleaners did perfect work. I am thoroughly impressed!" If you need your place cleaned this is the company you should go with. More...

J
29 July 2018

I contacted this company on very short notice, and odd circumstances. We are putting our home on the market, yet have already left the state. Naturally I have concerns not being able to personally inspect and sign off.
The staff was prompt with returning my call and amazingly was able to do the cleaning within hours of my call. As I am not able to personally see the work, I asked up front if photos could be sent afterwards. All in effort to avoid a discrepancy in the follow up from our realtor and them bringing in their "own team".
I received a start/stop time of the work to be done and even had a supervisor follow up upon completion. Once again I asked for photos. A little hiccup in communication there, but we are working those details out.
All in all, save for a bump we are working through, a great company. Even our realtor who inspected today ahead of photos was quite impressed.

Use these folks, you will not be disappointed
More...

D
29 July 2018

We've been using It's Cleaning Time! for several years now and I ABSOLUTELY LOVE THEM!!! I'm not a "regular" customer; I don't have a set schedule for them to clean my house but I probably do use them at least once a month. I call and ask them to squeeze me in and they have never let me down!!! Everyone that I've ever talked to has been wonderful and the ladies that clean my house are excellent, professional, and very sweet!! If I ask for something extra, they are always willing to oblige!! I feel like I won the lottery the day that I found It's Cleaning Time! More...

E
29 July 2018

It's Cleaning Time is fantastic! A wonderful family owned and operated business. I first used their services because they offered to clean my house for FREE while I went through cancer treatments. Wow, what a blessing that is! The ladies that come to my home are so kind, helpful, and even love my kids and pup. They offer to do things for me that I never expected! They leave my house SIGNIFICANTLY better than they found it. We love this company. They are top notch! More...

C
29 July 2018

Today was my first cleaning with this company. It was everything I had been told they would do from the preview of my house by Mario to followup conversations with Eloisa and Clemencia. They were all understanding respectful and couldn't be any kinder about my needs in the way of housecleaning. The best part I like about It's Cleaning Time besides the excellent job the girls did today is that I don't have to provide the cleaning cloths, supplies and my vacuum cleaner. That saves me a lot of time & stress. My house smells clean now, the kitchen is sparkling, so are the bathrooms, floors...dust is gone too. And they are green! Looking forward to my next cleaning! Christine? More...

A
14 June 2018

This is the best service we've EVER received. I called and was immediately greeted by the nicest woman ever--Clemencia. At first she was unsure if same day service was possible, but when I explained why we needed it, she immediately went out of her way to accommodate us. My father passed away late Tuesday evening, and EMS unintentionally left our living room a mess. My mother and I did not want to be in the house like that. My husband called her back and took care of everything. She worked with our small budget and made it work, and sent two of the nicest and most efficient women I've ever met to our home. They did a phenomenal job. I will never forget the kindness that they showed us during such a difficult time, and how they made it easier for us and took one thing off of our plate. I will definitely use them again, and recommend them to anyone. More...

L
9 June 2018

Great Service! They were prompt and the products they used smelled very nice. My carpets look incredible. Will definitely recommend them!

T
17 May 2018

I used It's Cleaning Time 2 Times this week to "flip" my AirBnB property between guests.  They do an amazing job.  They are very thorough and I can't say enough good things about my experience.  Clemencia and the other ladies in the office are super nice and I will definitely be using them in the future. More...

N
7 May 2018

We've been really pleased overall with It's Cleaning Time. They have been very accommodating even as our requests have changed or when things come up on short notice. The ladies are always here on time, which is much appreciated. They respond quickly to emails too and have great communication. I feel they're very dependable and have done great work for us! More...

C
2 May 2018

UPDATE:  After posting this review, the owner reached out to me and asked for the opportunity to make my experience with them right.  I called Clemencia, found out the lady who performed the actions that warranted the earlier review has been released from the company and we arranged to have some different ladies out to try again.  While they didn't speak English, which I specifically requested because it's too difficult to correct the employees who don't, Clemencia had thoroughly informed them to use gentle products and only the ones the company states they'll use - so no harsh abrasive or caustic chemicals.  This pair of ladies rose to the occasion and did an awesome job!  Nothing was damaged, everything looked great, they were quick and efficient.  I really wish I'd had those workers from the beginning!  I'm hoping to use them again in the future.======================================================Clemencia, who is the one you get when you call, is awesome!  She honestly tries to fulfill the promises of the company.  The workers, however, can be a different story.  One of the workers I had was quite  conscientious, the other would always do something that left me shaking my head and wondering, "What was she thinking?"  Some of these things included leaving a dirty microfiber cloth with Windex on it tucked between the cushion and armrest of a solid leather chair; cleaning the top of a double-hung window and not the bottom panel; ignoring the brown cat litter when vacuming around the litter box in a spare room and in an open, accessible closet; hanging out in spare rooms and texting on her phone, and almost killing a Pothos by over-watering it.  (I had to expose the rootball to air for 3 days to dry it out.)  Aurelia was always willing to finish the job while her partner was in the car waiting.  I only had them at my home 3-4 visits.You'll also have to be careful with their cleaning products.  While the company says they don't use abrasives, the cleaning ladies do carry and use them if you don't stop them.  I had to report this to Clemencia after I heard the abrasive being used on a reglazed shower pan.  To clarify that point, the shower pan wasn't that dirty.  Top Job always gets it sparkling clean when I do the job. While I really like Clemencia and the idea of the company, in practice, there's a bit to be desired. More...

T
27 April 2018

Hired them for a move-out clean on my old place- if I'm being honest, I hate cleaning and will usually do the bare minimum. I also live with a dog and a cat so after three years of living in the same place, with pets, and not cleaning as much as I should, these guys made it look brand new. Honestly, my old apartment looked cleaner than the apartment I moved into.Most of the communication was done through email which works well for me. They were quick to respond to any questions, and they even were flexible when my move-out date was suddenly moved up one week.Prices were also very reasonable. This was a great experience and I will definitely hire them again. More...

E
22 December 2017

Wow, is all I want to say...but that does not cut it in the review world! Eloisa, Mario and their team of wonderful cleaners are amazing! First of all, I found out this year in September that my life is forever changed. I found out I have cancer. I had surgery in November and it took me out for the whole month. I called It's Cleaning Time because after I got home from the Hospital, my family and I kept getting sick and we just couldn't kick it! I was too tired and weak to deep clean. All I could do is spray down with lysol and wipe down. Even that made my asthma and pneumonia (form the surgery) worsen! I called them to see if I could afford for them to come and at least help me with bathrooms and deep clean the kitchen. What I got was much more. They told me they partner with a company that offers FREE cleanings for women going through cancer. I was thrilled! They set me up with the charity and with just ONE email from me, I got MY WHOLE HOUSE cleaned for free. They did an amazing job! They will come and clean for me for the next 4 months free.  Every room was left better than I left it! They tidied up in every room. I left my home with the ladies that came at 11am and when I came back around 3pm, I opened my doors and my floors where shining! I could see every surface shine! It was amazing! I love this company and the charity is called "Cleaning With A Reason." Thank You to all who give to charities like this and for the companies that partner with them to help people like me get better! I am so thankful! More...

N
30 November 2017

The folks at It's Cleaning Time have been helping us out once a month since July, when I was super pregnant. The folks who came by on Tuesday to clean did an amazing job, and so quickly, I was so impressed. They were respectful of my sleeping baby and then once she was awake cleaned her room so well and so quickly. More...

R
28 November 2017

Update: Eloisa has shown she cares very much about customers and her business. I will give this service another try. While initially disappointed; this type of customer service makes me feel like an important customer. Setting up my appointment was great. The quote process was fantastic, very easy to work with. Then they come to clean. I was promised a crew of 2-3 for 2 or so hours; I got 3 maids for about 20 minutes before 2 went to another house to clean. Talk about make you feel like the important customer. Then the one maid left at my house took nearly 3 hours on her own for what I was told would be 2 hours at most. So many spots missed, dust is still present on many objects and surfaces. It all seemed rushed and that I wasn't even important as their next client. That's not how customer service works. The best part? They didn't even pay attention to my requests when setting up the appointment. I did not have certain things cleaned that I was told would be (kitchen was at best a surface clean, don't expect anything wiped out. Also they forgot my carpet cleaning and vacuumed maybe half of my living room. I do not recommend this service at all. As nice as Eloisa is, she needs better employees and needs to give her crew better direction. Look elsewhere. More...

R
12 August 2017

For a birthday present, I asked for my house to be deep cleaned... I'm officially old. I requested It's Cleaning Time after my prior experience with them. They did not disappoint! Two ladies undid months of grime - I'm talking hair/dirt/secret pee corners from six animals, gunk buildup from my & my boyfriend's sheer laziness, and garden variety dust layers that all old houses accumulate. What they accomplished in like five hours I couldn't have done in five days.I am so grateful for their attention to detail and competence. In particular - I have a cute recipe box that is rusting on the bottom, that in turn gets rust on the kitchen counter... they did their best with the stain and even placed a barrier underneath it to avoid further rusting. The only thing they couldn't tackle, which they pointed out, was some ancient hair dye stain (or so we think) on the bottom of a tub... and I think it's just here to stay.Anyway, I would recommend them if you want a quality job. I didn't work with the scheduling/payment aspect this time around, so I can't comment on that. The one tip I have: the cleaners in my experience speak mostly Spanish, so if you don't speak Spanish well and are particular about something being cleaned a certain way, I would establish that when you schedule the appointment. Yet another reminder that I need to learn how to speak Spanish! More...

K
1 August 2017

Recently booked It's Cleaning Time! for a move out cleaning and it was great!  They were very communicative and answered all my calls promptly. They were even able to move up my cleaning time to an easier slot for me. The woman who performed the service was amazing. She did a great job cleaning the fridge and oven (along with the rest of the apartment). My apartment's never looked so clean! More...

T
31 July 2017

Scheduled a move out clean service, as well as carpet cleaning. The move out clean was extremely thorough, and we were very happy with how the house looked. The carpet cleaning team got stuck in San Antonio for the day (we are in Austin), but we were able to reschedule. However, our landlord was not cooperative in the delayed timeline. The team at It's Cleaning Time talked directly with our landlord, and after no change, refunded us with lots of apologies. We were very impressed with their investment in helping us, and despite the carpet not being cleaned, we were really happy with the service. Thank you for working directly with us in any way you can - this team goes above and beyond to help their customers! More...

J
31 July 2017

Professional and thorough. I have a big house and had just the first level deep cleaned (1800+ sq.feet) It took 5 hours, but every surface, floor, mini-blind, baseboard, ceiling fan, mirror, sink, tub, shower, corner, was cleaned. I have very dark hardwood floors and they looked brand new (and better than I have ever been able to clean them!). I feel the price is justified with how clean my house was. I plan to use them regularly as well as a deep clean upstairs. The ladies were polite and respectful. I have met the owner and she is delightful! More...

E
31 July 2017

Staff was very quick and friendly. The apartment was spotless when they finished. They made sure to use sustainable cleaning products that would not damage my bathroom finishes or my pet. I recommend them.

M
31 July 2017

Regina helped me out in a big way. She scheduled me at the last minute (my fault) and her crew was timely and great about staying in touch with me. They did everything I asked and were thoroughly professional. I would recommend her and I will definitely ask to hire her crew again. More...

K
31 July 2017

The "It's Cleaning Time" crew did exactly what I wanted. They were on time (early actually) and were very professional. The house looked wonderful. Thank you.

A
31 July 2017

First-rate customer service! I contacted many companies for quotes and knew right away that I was dealing with professionals here when they emailed me a prompt estimate, service options, and very clear pricing. The ladies who came out to clean didn't speak much English but did an excellent job. Would definitely recommend It's Cleaning Time! More...

A
31 July 2017

First of all, It's Cleaning Time answered the very first time I called. Other cleaning services seem to have a discouraging booking process. Secondly, this company has reasonable prices and does not enforce any annoying contracts such as minimum hours of cleaning booked nor do they force multiple bookings. The home areas that I requested over the phone were fully known to the team that arrived. The team came prepared with all supplies. The quality of the work was 4.5 out of 5 stars. I am only holding off on 5 stars because I think 5/5 stars for cleaning means something very specific. I would GLADLY book this company again! My only suggestion is that the cleaners wear more protective gear (masks when cleaning ovens etc.). Breathing such fumes should be avoided as much as possible. More...

C
31 July 2017

These women were really great! They were on time and cleaned everything. The only issue I have is that their English is very limited so my instructions may not have gone well. Will be using them in the future.... More...

S
31 July 2017

We hired It’s Cleaning Time. I called and spoke with Regina who asked a few questions. She gave me a 4-hour initial cleaning quote. We scheduled the service and the business day before they sent a text to confirm the service appointment. I called to ask a couple of follow up questions, the owner answered and she was very friendly. She mentioned that the two ladies that would be at the house did not speak very much English and that if there were any issues with communication we could call her to assist us. I put up signs in both Spanish & English that said either “Don’t Clean” or “Please Clean” and had Spanish/English phrases ahead of time to assist with communication. My counters and floors were cleared and any clutter was removed from the table tops before they arrived.The crew arrived on time and got to work. After 25 minutes into the service I received a text message that they would need 5.5 hours to complete my home and the cost would be an additional $100 before tax. I explained that was more than I was originally thinking and would compromise with paying $57.50 more for the 5.5 hours since that was not the original quote. We both agreed to wait and see what could be done in 4 hours. About 3 hours into the service a supervisor came to the house to check on their work and see if I had any questions. He dusted the high ceilings and inspected the work. He explained the issues of dust settling within 24 hours after the first service. The crew worked hard and quickly. I never saw them taking breaks or slow down the entire time. At 4-hours they still needed to finish the floors so I did authorize an extra half hour. At exactly 4.5 hours the crew was mopping right behind themselves out the door and had all their stuff outside to be loaded into their vehicle. About 45 minutes after the crew left I received a text message from the office with a picture of a 14.5 OZ scented candle that the crew had broken during their cleaning. They asked how they could resolve the situation. I hadn’t noticed it yet and appreciated the crew letting their office know so they could contact me. I provided proof of value for the candle and we both agreed that discounting the service for the cost of replacing and shipping a new one would be an acceptable resolution. They handled the situation professionally and promptly. My first recommendation for them is to conduct in home quotes that would be guaranteed even if they go over the quoted time. The responsibility should be on the vendor to give an accurate quote especially when the difference could potentially be in the $100 range. The quote should be given in full with taxes, fees, etc. up front with no surprises. We took a long time to schedule our very first cleaning service, and I would like to continue service, however that can be difficult to plan for when taking budget into consideration. Secondly, the cleaning crew should have their phones on silent during service. Granted, I was working from home and most people are not home when they are cleaning the home. However, I would get a text message from the cleaning office, message with them back and forth then the cleaners would get a text message from what I assume was the cleaning office after my conversation was completed. That would not be an issue all the time, but they should be aware when the customer is home during service. Thirdly, I wonder if after the first initial cleaning because of the issues with dust settling after 24 hours if they could offer a 45-minute dust only service for an additional $35 or something to use within 72 hours. I think that would be a very nice touch to add to their initial cleaning or deep cleaning packages and separate them from other companies. That would be very beneficial for new customers like myself. Overall, the house looks great! More...

P
31 July 2017

Fast, thorough, and reliable!

S
2 June 2017

Eloisa is an amazing women first of all! I love that they donate free cleanings to those with cancer for FREE.... Who else does that so I figure paying it forward to a company that gives with expecting nothing in return deserves my business at any cost. Thanks again Eloisa and staff for what you do for Austin! More...

E
2 May 2017

I hired "It's Cleaning Time" last week and was very impressed! The team of two got to work right away and sped through deep cleaning my house. The lovely details like an adorable "bow" on the Kleenex boxes, and the pretty folded hand towels in the bathrooms. I will absolutely hire them again. Their customer service was top notch from the first time we spoke. Thank you so much! More...

J
6 April 2017

Do yourself a favor and hire these wonderful pros!Clemencia is awesome!  She took care of us all via email (just had to call to give credit card digits) which was very VERY convenient for me.  Prices are incredibly reasonable and they're very up front about the costs and estimates.  Clemencia set us up for a first visit deep clean and we couldn't have been more thrilled with the results!A few days later the gals arrive: Lourdes and Mary.  I speak fluent Spanish so communicating was no problem on my end, but here's the system:  You call and/or text Clemencia your needs/wants, she translates and texts the gals almost immediately.  So you might hear lots of texting going on back and forth... believe me, they're working.  Much faster and more efficiently than you and I could ever clean.  I work in the restaurant industry and let me tell you, these gals fucking rock!  There were areas of our home that I never even considered inspecting before this deep clean since they were hidden or underneath furniture places... and just for shits and giggles would get on the floor and look under a bed or table I was truly amazed at the sheer depth of cleanliness.What I didn't notice about walking in to our newly cleaned house was the fake aroma and masking effect of chemicals and oils that other cleaning companies use as a decoy.  The equivalent of using Febreze on everything and charging you an ass load.  Instead, it was incredibly neutral smelling.  Pure almost.  It helps that we have a very expensive BlueAir air purifier in our living room, but I had it off that day.Then I looked inside our oven, and holy shit... I was nearly blinded by the science of Clean!  It was... deep.The most above and beyond cleaning we've commissioned to date.If you're a freegan and diving in a dumpster for your food, it costs you nothing yet comes covered in feces.If you're living in opulance and have everything served to you, it costs you everything yet comes covered in luxury.This service, like all other luxuries, is going to cost you.  Might not be the cheapest (freegan) but it's definitely not the most expensive.  Do yourself a favor and stop reading other cleaning yelp reviews and hire these women already. More...

M
12 March 2017

Every two weeks I get a text message reminder that It's Cleaning Time again. Which I appreciate since I do not remember this sort of thing easily without scheduling. I leave a key outside so the maids can get in without me having to be there. I come home to a clean and well organized house. They even vacuum my sofa, which I really appreciate. It's Cleaning Time is well run company focused on excellent quality and superb customer service. I highly recommend. More...

S
15 February 2017

I contacted this company on very short notice, and odd circumstances. We are putting our home on the market, yet have already left the state. Naturally I have concerns not being able to personally inspect and sign off. The staff was prompt with returning my call and amazingly was able to do the cleaning within hours of my call. As I am not able to personally see the work, I asked up front if photos could be sent afterwards. All in effort to avoid a discrepancy in the follow up from our realtor and them bringing in their "own team".I received a start/stop time of the work to be done and even had a supervisor follow up upon completion. Once again I asked for photos. A little hiccup in communication there, but we are working those details out. All in all, save for a bump we are working through, a great company. Even our realtor who inspected today ahead of photos was quite impressed. Use these folks, you will not be disappointed. More...

J
13 February 2017

All I can say is WOW.  I needed a deep clean prior to selling my home and was able to book the date/time I wanted with no trouble, my call was answered on the first ring.  When the cleaning professionals arrived, Alma and Vilma, I walked them around to show them the house,   they were very professional and friendly and I felt comfortable with them right away.  Alma and Vilma worked tirelessly for six hours and when they were done, the blinds, baseboards, floors, appliances were GLEAMING like new.  Amazing attention to detail from the top of the fridge to behind the washing machine.  The furniture had even been cleaned and I don't want to sit on anything until the photographer comes to take pictures for the listing.  They did an incredible job and were worth the $.  I would absolutely recommend them to anyone. More...

P
5 January 2017

It's Cleaning Time is wonderful! If you are looking for a professional house cleaning, Austin has it! They have great employees, and provide and eco friendly cleaning- ATX, you need to go here for all of your housekeeping needs! Definitely check out their website for all their info- http://itscleaningtime.com More...

C
21 December 2016

This place was easy, and really, really pleasant. Its the holidays, I'm working a lot...not enough time to clean properly. Eloisa and her team made my place look amazing, like I had just moved in. From the first quote call to the last phone call to tell me they were done, they were so nice and thorough. I will SURELY be using them again..next time, my place won't be so dirty...sorry guys! Merry Christmas to all of you. More...

A
11 November 2016

I woke up on the day I was supposed to move in full panic....I called every cleaning service I found on yelp and begged for last minute help on a Saturday at that, everyone was like "nope, sorry we book like a week in advance". Found it's cleaning time and although it was last minute, the lady who answered the phone said "let me call my team and see what I can do" and she came through. Very grateful and they did a great job. Thank you! More...

T
1 November 2016

I just walked in my house. Instant gratitude. Eloisa and her team have been coming into my home for a few years now and it always feels so good to walk in the door after a long day to find my house looking exactly the way I'd want it to look if I cleaned it myself (well, let's be honest, it looks much better than that). I'm so thankful to Eloisa's team for always making my house feel like home. More...

E
25 October 2016

I'm incredibly impressed by It's Cleaning Time! I've hired a few different companies to come clean my 1500 sq ft home over the last year, but never continued services past the initial cleaning until now. Katy and Lidia did a wonderful job cleaning the house from top to bottom, getting every single nook, cranny, and doorframe. My husband commented "I didn't know our shower could look like that!" when he got home! I was also very impressed that the owner's son Mario came by during the cleaning to explain their process and invite me to contact them if anything was less than satisfactory. I will be using ICT every other week now and have scheduled them through the year. They're great! More...

C
7 October 2016

I will use them again.  Easy to schedule and someone always answers the phone.  They did a good job with a dirty after construction clean project.

K
5 October 2016

Excellent and very thorough!  Eloisa and her staff are very professional and easy to work with. My house was immaculate when they left. .. much attention to detail! I highly recommend this company. More...

R
18 August 2016

Regina & Eloisa are great. Regina is who I've mostly dealt with through text and scheduling for cleanings. She is very responsive, professional, and understanding when things come up. I had been using them for several months now, when there was an issue with one of the hinges of my cabinet being broken during a cleaning. As soon as I noticed, I texted Regina and let her know. She was very understanding and not defensive at all, which I appreciate, and had Eloisa come out the next day to fix the cabinet. I understand that accidents happen, and it was fixed so I have no complaint with that. They were timely about the repair, and very pleasant. The only tiny thing I would say about the cleanings is that every time, there's one or two very small things that aren't completed. Examples would be a trash can liner not replaced, used paper towels left on the counter, back glass door not cleaned, etc. To be fair to Regina and Eloisa, I have never brought any of these things to their attention because they haven't seemed like anything that was worth mentioning, however I feel it's only fair to include that in the review.Overall, I come home to a clean house on a consistent basis when they come to clean, and the customer service is great! I would absolutely recommend them for a cleaning service. I have used others in the area, and the customer service has been very lacking. More...

C
18 August 2016

I got married and moved out of my duplex. This team came in and made it look completely brand new! They cleaned out the fireplace and all the ceiling fans! I have recently asked them to come and clean a home we are putting on the market in Kyle because they did such an awesome job! When I first got in touch with this business, they answered me right away and have been extremely responsive! I highly recommend them to anyone who wants great cleaning and superb customer service! More...

T
5 August 2016

They were able to accommodate next day appointment. My shower and tile had 3 years of spray tan on it that I couldn't remove. In one hour he had it sparkling brand new! I would recommend to anyone. Great job. More...

A
31 July 2016

They always do a great job! Very friendly, professional and hard working. The only negative is that they are too expensive.

G
31 July 2016

Very professional, thorough, and reasonably priced. Definitely recommend.

M
31 July 2016

We have tried various cleaning companies but It's Cleaning Time is by far the best! They are very professional, always on time and do a great job cleaning! They are also very flexible with scheduling which is always helpful! More...

T
31 July 2016

I love It's Cleaning Time! I've been using them for years and I am always impressed. They are courteous, professional, and do a fantastic job of cleaning my house! I highly recommend them.

J
31 July 2016

Have always had good experiences with It's Cleaning Time. Any changes I requested were normally taken care of the next time. A little high in price but they do a thorough job. Changes I have requested for vacation and such have been accommodated. More...

C
31 July 2016

Always on time, thorough and receptive to our feedback. Eloisa really aims to please her customers and goes above and beyond until it's right. We really like the crew we have now doing our house; they come twice a month and do a great job. More...

C
31 July 2016

Very reliable, friendly, and made our house spotless before our move-out. It was cleaner than when we moved in.

B
31 July 2016

Estimated for 5 hours for a 1500sqft, and it took 3 to do an excellent job. They can also do carpet cleaning. Highly recommended for move-out (+carpet) cleaning and paid less than if I had hired two separate services.

E
31 July 2016

They seem to do a good job of cleaning my grandmother's home. The owner is real sweet and always open to suggestions and feedback. I appreciate all they do to help!

S
31 July 2016

Fourth or fifth time using their service and completely satisfied, they do a great job.

G
31 July 2016

I have been using them for awhile now. I have never had a bad experience, they do a great cleaning job and are always flexible on schedule. They are very nice people, and I couldn't recommend more. More...

C
31 July 2016

Super reliable, very friendly cleaning service that I trust to come into my house. It is not perfectly clean when they leave (windowsills, under desk, etc) but they do a good job!

S
2 July 2016

Great service at last minute notice. The crew did a great job and Clemencia was extremely accommodating.

B
15 June 2016

I used another cleaning service prior to It's Cleaning Time, and it was my first time ever using a cleaning service. I thought I was just being nit picky when I was disappointed in the level of cleaning the other place provided. I decided to try another service to compare and decided to try It's Cleaning Time. It was a HUGE difference. The ladies who come clean for us on a bi-weekly basis do an excellent job! It's the perfect balance of working quickly while still doing a great job cleaning. If I've  had any extra things I wanted them to clean that isn't on the regular list, they've been happy to do it. I work from home, so I thought I would feel awkward being home while they were here, but I just work in the living room until they have my office cleaned up, and then I can go in there and work while they finish up the rest of the house. I've never needed them to come back to re-clean anything, but I know they would if I had any issues. Thank you so much! This is such a weight off of my shoulders! More...

J
14 June 2016

I have been using ITC for a little over a year now. The service is always fantastic - near immediate replies via email make scheduling a breeze, they have never missed an appt. and are always on time, and have always left my home spotless. Highly recommend! More...

N
17 April 2016

These ladies deserve a lot of credit for the work they did for us...we were in an absolute bind with an investment property that we recently purchased. ..the previous tenants left it in absolutely awful condition; not safe to inhabit. These ladies came out same day, after a full day of other housecleaning assignments, and helped scrub this place literally floor to ceiling; I'm not joking, they were mopping the walls!They stayed until the place was sanitary, working until after midnight, to make it clean and safe for a pregnant woman to be in the home.Major thank you to this company and the women that worked so hard for us! More...

C
27 February 2016

This is my 2nd time to call this service; I just had hand surgery so I've been pretty helpless.  Nellie and her partner arrived on time, lugged up their immaculate equipment to my 3rd floor apartment of 1450 sq. ft.  Starting in my main bedroom washing blinds, windows, wood finish on my antiques carefully applied, they didn't miss a mirror or corner.Rarely lifted and cleaned, they took the glass out of my coffee table leaving the entire 45 yr old treasured piece as good as new.  Bottom line, my 70+ years of services hired, I cannot remember being as pleased nor as receiving a value for dollars spent.   Eloisa, Owner, has created a business to make her proud.    THANK YOU LADIES, Job Well Done!!!! More...

C
20 January 2016

We've really enjoyed working with It's Cleaning Time.  The cleaners are diligent, professional and helpful -- they do a thorough job each week and keep our place organized and super clean.  Highly recommended!!

B
30 October 2015

Excellent move-out cleaning and carpet service. They even helped me fix a spot in the carpet.

B
31 July 2015

It's Cleaning Time does an amazing job, and they have great rates. Would recommend to anyone.

K
23 June 2015

I've been a client for the past several years. The team does a great job consistently. They're great dealing with my 3 dogs who are in residence when they clean. The owners are kind and considerate and willing to be flexible with scheduling needs. More...

A
5 May 2015

We have been using It's Cleaning Time for about 5 months now and are so thankful to have found them. I love our team and the fact that they are the same ladies who come every week. They do wonderfully consistent, quality work, and are super sweet! Anytime our schedule changes and we need to move our normal time around, Eloisa is is more than accommodating to make sure our home still gets taken care of. There was one incident when i had a criticism about their work and they not only fixed it immediately but were very gracious when receiving it. I could not be happier with the superb service which It's Cleaning Time provides. More...

M
12 March 2015

This is by far the best cleaning company I have tried. The level of customer service from this company and especially from Eloisa is unsurpassed! My first encounter with Eloise was when I called to request a last minute cleaning service. She was very honest and said she didn't know if she could fit me in within 24hrs but she would call around to try and find a way to fit us in. What was even more surprising was when she advised me to keep calling other companies just in case she wasn't able to fit us in. I thought this was incredibly sweet and very considerate. She eventually was able to fit me in but unfortunately I had already booked a different company(big mistake). However, since I was so impressed with her level of customer service I decided to schedule a cleaning service with them (in advance this time).  And all I can say is wow! I've had many other cleaning companies come but never have I been so impressed. They cleaned everywhere, including the often overlooked spaces such as under beds and under tv console/side tables were spotless. The kitchen was gleaming, inside the oven AND interior/exterior of fridge were spotless! All the garbages and recycling were collected and taken out! It's such a great feeling to be so impressed with the level of service a company provides. I am happy to report that we will be scheduling regular home cleanings with this company. A big thanks goes out to the entire staff of "It's Cleaning Time" but a special thanks to Eloisa and the two lovely ladies who did such an amazing job cleaning our home!!! Thank you so much! More...

G
1 March 2015

It's Cleaning Time and Eloisa the owner is First Class in my book.  After having been ill for a number of months and let's face it letting my house slide a bit Eloisa and her crew came in and gave our house a brand new start! Eloisa came herself to review the house/pricing and then set up a time for her crew on another day (she came then as well to make sure all was well).They were here for around 4 hours and performed magic.  They actually clean under furniture and lift items up for cleaning (base boards, picture frames, fridge, oven, everything!) and it was VERY clean.  The crew was  friendly, professional, and stayed on their task unlike some other cleaning services I have had in the past.They bring their own rags, cleaners, and equipment.  I am very happy to have had the crew here and look forward to them again! More...

D
21 January 2015

I used them to do a deep clean on my house before selling it. My roommate and I were typical bachelors (slobs). So the house was pretty dirty. The crew did an excellent job and the house looks a lot better.I wish I would have used them before. More...

M
3 October 2014

I love Mario & Eloisa! They have been cleaning my house for more than two years. Extremely professional, timely, thorough, and particularly kind. I like that they use less toxic cleaners wherever possible and take great care of the people who work for them as well. Highly recommended, with great affection. More...

M
30 September 2014

Hired It's Cleaning Time for a move-out cleaning, and was perfectly satisfied. They were available quickly, perfectly on time for the appointment, friendly, and professional. They completed the work within their original and adjusted (made on arrival) estimate, and the place looked fantastic. No objections from me or $ withheld from the property management company.Highly recommended. More...

B
8 September 2014

It's Cleaning Time has done a great job cleaning our house over the past months. Eloisa is really a pleasure to work with & her team is amazing. The cleaned everything! They send me text message as a reminder before each cleaning and are really responsive if I need to make a change or ask for additional services. The products are baby-friendly & pet-friendly and the house always smells clean without smelling like a hospital or overly scented. It's very refreshing. It's just been such a load off my mind to know that this will be taken care of by people I trust and that I get to come home to a clean house. More...

G
5 September 2014

The best thing about It's Cleaning Time is the night after they've cleaned your house and it's time to go to bed.  They make my bed so well that it's like a hotel bed.  The sheets are tucked in so tight I feel like a swaddled baby.  Love that.I've had It's Cleaning Time clean our apartment every other week for the past year in and now that we're moving into a house we'll be bringing them with us.  I like that the owner, Eloisa, sends me text reminders of when they're coming.  If I ever need to cancel, reschedule, or anything all I have to do is text Eloisa.  They usually send a team of two or three women and work very quickly, cleaning our 3 bedroom/2 bath within an hour, which is great since I work from home a lot.  There was one time they had to reschedule last minute. Let's face it, everyone's had to deal with a sick kid or car that won't start at some point.  Eloisa threw in a fridge cleaning free of charge to make up for it which wasn't expected at all.  Nothing bad to say. More...

M
2 September 2014

I've been a customer of Eloisa and It's Cleaning Time for almost 5 years now.  The cleaning itself has always been great, and the service is extremely friendly and flexible. Whether it's phone calls, texts, or emails, Eloisa + team will adjust to your schedule and get the job done.  Highly recommend - and I have to multiple friends, all of whom have become customers. More...

S
19 June 2014

We have been in a time crunch due to having to get our house on the market quickly. Eloisa and her team have been super responsive and kind/helpful. They are coming out today to deep clean our kitchen floor and will be coming out this Sunday to do a full make ready. I'm just so grateful that they are accomodating a Sunday job for us - above and beyond! More...

T
10 May 2014

I used It's Cleaning Time several times. I mostly had one team but used others as well, and was particularly impressed with Lidia and Lourdes. Ask for them, they are worth it! They were so meticulous and my home was always left fresh and gleaming. They did all the little things other cleaning companies refuse to do like folding laundry that was left on the dryer, and dishes in the sink. The place was left spotless, taking the time to re-fold even my towels perfectly so every aspect of my home was pristine. They were also always on time or early, and booking appointments was easy- and they always were aware when your next one was due. Would loved to have taken them with me when I moved! More...

J
21 February 2014

Friendly, reliable, environmentally conscience, and professional, sums up the experience I had with these local cleaning extraordinaires. I found the staff to be very thorough and cleaned the places that you'd never think to have cleaned, but were necessary. Eloisa sometimes visits the house where her team cleans personally to ensure the quality of the cleaning was to standard and is very receptive to feedback and cleaning preferences for the client's home. This is not your regular single cleaner service, they are teams that have been professionally trained to deep clean homes and do regular routine cleanings. This may explain why the price of a cleaning is slightly higher than other services. However, I'm sure that you'll find, like I did, a reliable cleaning that is worth re-hiring for your next move out, make ready, or routine home/apartment/condo cleaning. More...

S
2 November 2013

I chose to use this company for my move out cleaning and couldn't be happier. Eloisa is a wonderful representation of a true business owner and her employees followed suit. I drove in from Dallas to meet Lluvia and Lydia at my apartment and realized I was going to be behind schedule. Eloisa was so flexible and responsive, I was able to text her on the road and she replied with a "Drive safe!" She quickly responds to all texts, calls, etc. and her sincerity sets her apart from most. The girls did a wonderful job and were so sweet and attentive to specific needs. If you're looking for a quality local company that provides exemplary service, you're at the right place. Thank you Eloisa and team! More...

R
9 August 2013

Without a doubt the best cleaning company we have used. They did an excellent job with our downtown apartment - taking the time to ensure every nook and cranny was spotless. We have hired other companies but we've never been satisfied. For the first time we have hired this company on a regular basis to return every month - they are THAT good. HIGHLY recommend. More...

T
31 July 2013

I've been very impressed with it's cleaning time so far. Love their green products, attention to detail, flexibility and trustworthiness!!!!

B
31 July 2013

Eloisa and her team have cleaned two different houses for me over the past several years. Here's a bit about why I love their service: 1) They use all-natural, non-toxic cleaning products and methods, which I prefer. I have a lot of allergies and I can't stand the artificial smells in most cleaning products, which actually contribute to indoor pollution. 2) Her team does a thorough job and will focus on anything I need them to if I ask. On the rare occasion something is not cleaned to my preference, Eloisa is always happy to have her team re-do it or focus on it the next time. 3) As the owner, Eloisa is extremely responsive. I sometimes have schedule changes for my cleaning day and she is always happy to accommodate. She is very responsive to calls, texts and emails. I would highly recommend It's Cleaning Time for anyone looking for a reliable, locally-owned service. More...

K
31 July 2013

It´s cleaning time has done an excellent job at my house. I have used them three times and I find my house tidy, fresh and clean when they have been there. It looks clean and smells clean. I also find them to be punctual and responsible, and I can highly recommend them. More...

K
31 July 2013

True, I'm a perfectionest. Now, with physical limitations and 2 pets, HELP is an understatement. Thankfully, it's cleaning time is exceptional! I trust them personally and professionally. My home is truly transformed on their day . More...

M
31 July 2013

I^m Allergic to chemicals. and I`m very Glad to see that in it`s cleaning time are using non-toxic products. they are Friendly . And my house is more clean than ever, thank`s . More...

J
31 July 2013

I'm very happy with the cleaning and restoration that was done on my kitchen and bathroom. I never imagined the kitchen floor could look so new! Thanks for the great work!

U
31 July 2013

I've worked with Cathy since 2009. She + team have been prompt, courteous, and thorough. They also handle special requests every time. Kudos for talking over email + SMS! More...

D
23 July 2013

Eloisa and her team did a great job.  I had them come in and do a move-in cleaning for a rental house, and from the start it was a great experience.  Eloisa responded promptly to my emails as we sorted out the details, she was open to the modifications I made to the cleaning list, and the price was much lower than other places I checked.   On the day of the cleaning, the team got there early, and Eloisa followed soon after.  She talked to me about some challenges with stains on the tub, etc, so there would be no surprises.  When the team finished, Eloisa walked through the house with me to check that everything had been done to my satisfaction.  I only had two small issues; one with some smudges on one window,and another with some dust left on the fireplace; which her team quickly went back and cleaned thoroughly.  Other than that, the place looked great, and everything on my long list was taken care of.  I would absolutely use It's Cleaning Time again. More...

C
22 June 2013

We hired It's Cleaning Time to get our investment property ready for tenants. The end result was an immaculate home. We also used their painting company (It's Painting Time). We'll definitely use them again between tenants. More...

A
7 June 2013

They are AWESOME! Another maid service (The Vacuum Lady) had left me hanging with a no show for a move in service and i needed the entire house cleaned before moving in the next day. After scrambling and calling around, they agreed to accommodate me last minute and stayed till 7:30 pm (way past their usual 5pm work time) to get my house in shape.The owner is awesome. I was having a bad day with all the last minute need for a service and she was courteous, polite, professional and very helpfulI would recommend them to everyone! More...

C
5 May 2013

I'd like update my review of its cleaning time.  I decided to give Eloisa another try with a different team.  They did a great job!  Eloisa even came out as they were cleaning to make sure everything was done to my expectations.  She also only charged me for 1.5 hours when the team was here 2 hours and sincerely apologized for the other team's poor performance. More...

S
27 March 2013

I started using this service shortly before my son was born about 1 year ago. The reason I keep using them is because they clean my house better than I do. My glass top stove has no streaks. All of the blinds are dust-free. The floors are mopped with essential oils. And with the kiddo crawling around for the past 6 months, I feel so much better about using their environmentally-friendly services. I love that Eloisa will text me the night before to remind me they are coming. They have even pulled my garbage can up from the curb for me.I couldn't be happier. They come every 2 weeks, which is just about the time things are starting to look bad around here. They are here for about 2 hours. It would take me 6 hours to do what they do. I feel like it gives me more time to spend with my son and that is my highest priority. More...

D
19 February 2013

I have been using this service for almost 10 years. From my first tiny apt to my current family home, they have done a great job. They are LGBT friendly and only use organic, non-toxic cleaning products.  They are great working around pets, and doing speciality jobs (ie. move out cleans, post-big parties).  I HIGHLY recommend them. More...

L
14 October 2012

Eloisa and Team provide exceptional cleaning services.  I can say it's the best cleaning service we've had in 20 years.  Thank you, Eloisa.

Z
29 August 2012

Mario and his partner came to our apartment today and did a wonderful job. They were on time, came prepared with all of the supplies, and did a thorough job. They were extremely respectful and careful with all of our belongings, and even called us once to ensure that they were not taking anything to the trash that we did not intend to throw away. Our place was quite over-due for a clean, and i can not express how nice it was to step into the apartment after they had left.I have tried many cleaning services in the past and come home to find dust in areas that had not been touched, but this time every corner had been cleaned.I will most definitely be scheduling to have It's Cleaning Time come by on a regular basis, very impressed with their services. More...

A
21 July 2012

Silvia and Sophia did a great job deep cleaning the home we were renting.  We had just moved to Austin and found the house to be very dirty upon arrival.  They came the next day and made everything better.  Very friendly and it was fun to chat with them.  I would use them again in a heartbeat!  Thanks again, girls! More...

P
28 June 2012

Oh my goodness, Eloisa and her team are wonderful. I have looked for a cleaning service like this for a long time. The people, the service, their attitude and Eco-friendly cleaning are top notch. I will be using their service 2 weeks. I am pleased with the pricing. And believe me it is worth every penny. If anyone is wanting a great cleaning service, don't hesitate calling Eloisa. You will be most impressed. More...

A
25 May 2012

I just had "It's Cleaning Time" come to my house for the first time the other day.  Eloisa is great and her employees did a WONDERFUL job on the house - all of the little touches are so nice and very much appreciated!  It's such a treat to come home to and I look forward to continuing regular maintenance cleaning service with them. :) More...

L
16 May 2012

I had a party up and coming and a dirty house.  I hired Louisa and her crew to help me out and they did a great job.  The house was so clean and smelled great.  I feel like I got a fair price also.  The party was a success and I will definitely use them again! ThanksLisa C More...

B
16 March 2012

Eloisa and her team have been cleaning my house for over 2 years now and do a wonderful job.  They are very flexible with the schedule as I have a toddler and have worked around her nap schedule and are always very friendly.  They are very punctual and efficient.  My only complaint would be that they don't always move furniture to vacuum under it but this is not every time and mostly do an amazing job.  I really appreciate the eco-friendly cleaning materials as everyone has said!  Would recommend to friends. More...

L
10 March 2011

Definitely the best cleaning company in Austin! With three huge dogs that run around the house they always manage to make my house spotless after they come. They do an amazing job! The owner is the nicest lady and the people that work for her are super sweet. I have recommended them to many friends. More...

B
4 February 2011

Eloisa and her teams have been taking care of us for over 4 years in three locations: a downtown condo, a suburban duplex, and a multi-level home in Steiner Ranch. They're very detail-oriented and disciplined, and communicative and flexible with our constantly-changing schedules. We really like their focus on "green" products and practices. Our dogs and cat love them and we trust them implicitly. We most highly recommend them without reservation to anyone. More...

J
10 November 2010

I couldn't agree more with the previous review. The company is professional, service-oriented and excellent at what they do. I have had a seamless experience with them. Not only pod they use all eco-friendly cleaning materials but they also bring their own which is a time-saver for those of us who aren't weekly shoppers. They also don't mind working around dogs. Love them. Recommend them all the time. More...

T
13 April 2010

The best cleaning service in Austin!  I've been using It's Cleaning Time! for over a year now, and I am always impressed!  They are detail -oriented, cleaning items that no other cleaning service I've used will address, such as microwaves, trash cans, and cracks between appliances. They are reliable, trustworthy, and punctual.  They are very considerate of my time and are willing to work with my schedule and needs.  They use environmentally friendly cleaning products that make the house smell and feel fresh.  On top of that, they are also some of the friendliest people I've ever met.  They are such a great company, I've recommended them to all my friends and relatives.  Even on a tight budget, I make room to have It's Cleaning Time! because my house never looked so good without them. More...

S
28 January 2010

I am often asked for any referrals I may have for a home cleaning service.  About 4 months ago I hired "It's cleaning time" from the website "service magic".  I have had a biweekly or monthly cleaning service for 8 plus years prior to hiring "it's cleaning time" and was no longer happy with the cleanings I was receiving.  I told Eloise, It's cleaning time's owner, that I was more concerned about my house being thoroughly cleaned than picked up.   She assured me that not only would they thoroughly clean but also that they would bring their own cleaning products, many of which are earth friendly.I gave her a shot... and I love them!!  I love to walk into my house on cleaning day!!  My house smells so yummy and the girls Eloisa works with are too sweet.  I highly recommend Eloisa and her company, It's cleaning time, to anyone looking for a home cleaning service. More...

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