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Reviews (34)

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babatunde ogunwo

27 August 2019

Homeowners Property management is an outstanding company. They're highly professional and they help you to make sure your rental property's is without doubt ready for rental. They also help you get other services and contractors who are reasonably priced thereby saving you some money. More...

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David Lawrence

27 August 2019

Holly & Nikki are the best. Extremely helpful no matter the situation. Working with them has continued to be a great experience. Even with a 12 hour time difference between myself and NC they have gone out of their way help. I without a doubt recommend using this agency. More...

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Al Munoz

27 August 2019

My wife is a tenant as I am overseas, and I felt the need to reach out to some special people. Nikki moved her into our home last year. She has been there for EVERY little problem and it didn't matter how big or small. She LOVES working with team 2. Holly has also been there for us and together they make a top notch team. 2 of the best Property Managers I've experienced. Lisa and Alex welcome we haven't worked with you yet but I'm sure we will in the future. I see some reviews that people post over one issue. I saw a few on yelp that literately made me laugh. Don't go with the emotional post as they are usually not always correct and honestly who wouldn't be rude to some of you. Ignorance is bliss people More...

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Andra Lee Knight

26 August 2019

These five stars are well deserved by the home inspector Kyle Alcala. This is my second inspection with him, he has been the inspector for a little over a year now and I have lived at this property for a year. He is the GOOD GUY! Always has a smile and is very thorough with a listening ear. I know he does not come out to handle any unfinished business with work orders or things of that nature, However once you move into a rental property the only face you see is the home inspector. Get the visual?From the time I open my door I don’t stop talking with him about my concerns or simple questions about everyday workings within my home. He is always kind always has an answer and I know I make the appointment run longer than allotted, He never rushes me and he always gets back to me with the status of his report. I always feel validated after an inspection with him like just maybe The Home Owner + The Property Management Company + The Tenant = Team. If This is shared with my home owner Daniel, I THANKYOU you have been very good to my family. Anyone can see you care about your property by the way you keep it up. Thanks Kyle see you in 6 months. More...

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Ash

23 August 2019

By far the best rental experience I've ever had. From applying to vacating the property, this company has a very efficient customer oriented process. My team, Holly and Nikki always made me feel like I was their only and most important tenant. They check on you. They work around your schedule. They resolve property maintenance issues and are very responsive. A very friendly environment. Just makes you feel at home and it's like you know everybody. If you are looking for exceptional property management and care, whether renter or owner, HPM is the place. Ask for Holly and Nikki. More...

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Jaylen Scott

15 August 2019

I have been helping my sister look for a home in the Fayetteville area since they are relocating (due to military) Every company I called would barely help me. I finally reached out to homeowners property management. I honestly expected the same response as the other four companies I contacted prior but I was wrong. I reached a Ms. Danielle and she was very helpful. I was directed to their website and told me once I had an idea of what My sister would like She can help us further. I called back with my sister by me this time but I spoke with Ms. Keyani. She answered all my questions and even explained more than I expected. It also helped she is familiar with the military lifestyle and was patient. She reassured us we weren’t a burden with every time I apologized because ofAll the concerns we had. Finally Ms. Cynthia keep her updated on the application process the whole time, we must have called onceA day maybe twice. I am so impressed with this company. My sister got a beautiful home and they removed a huge weight off her shoulders with this out of state move. I am beyond thankful for them. More...

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Miya johnson

15 August 2019

Cynthia made the entire process to move in and apply very easy. We were moving from out of state and she made herself available to us through email and phone whenever we needed. Very professional and has answered every question that we have had. More...

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Mayra g

15 August 2019

Good people! They found me a tenant within 2 weeks!!! Melinda is very personable!

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Morgan Johnson

15 August 2019

Cynthia, Kiani, and Danielle were wonderful to work with! Each one of these ladies were so nice and made our entire leasing process super quick and easy. They made our experience with HPM great! I would definitely recommend this group! They will do everything they can to help applicants and speed up the process! More...

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Julia Coleman

8 August 2019

My first impression of this company has been Astonishing! Kiani, Danielle & Cynthia have been amazing working with me to find the perfect house! This company has been very patient with me. They have made me feel like a priority while being in a different state. More...

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Mynaboh Gbaye

8 August 2019

Homeowners Property Management has a phenomenal customer service, especially Kenna Leach and Melinda Poorman. Kenna you are the BEST, thanks for everything. Their home inspections are very thorough. They rented my property within days. Thank you HPM family for helping me through the whole process. I would recommend HPM to any homeowner who needs a hardworking, trustworthy and diligent team to manage their property. More...

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Luke Westefeld

8 August 2019

It has been a seamless experience thus far getting our home leased out; very thorough with fast and effective marketing. Highly recommend HPM!

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Karol Mel

8 August 2019

Owning a property in the Ft.Bragg, NC area and living in a different location, is quite often the case, that which also brings you to the realization, that you need a respectable and professional property management company. HPM Homeowners Property Management was the perfect fit for our family, reliable, on time, professional and trustworthy. They are an all rounded, full service property management company and so far, has provided us with the upmost excellent customer service by first maximizing our profitability as owners, while preserving their investment in real estate. They have so far offered us the best services for our rental property. They are emcompassed by an experienced management, who relates and just the best maintenance team, taking care of everything for us! They'd truly managed our property like it's theirs!HPM Homeowners Property Management, is the perfect fit for us, reliable, on time, professional and trustworthy. Mrs. Holly and Mrs. Nicky, put us at ease demonstrating a high level of professionalism and responsiveness. No details left behind, they take care of everything for us, that's what we were looking for. HPM, is doing an amazing job with our property. They'd exceeded our expectations and I completely trust and recommend this company. I am always able to reach someone and the staff is very knowledgeable. Thank you HPM!! ABOVE AND BEYOND kind of company! Strongly recommend!!!!! More...

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Lizzie Purdie

8 August 2019

My experience with Homeowner's Property Management Team and the inspectors have been one of the greatest experiences yet. They are kind, considerate and most of all always on top of any issues I have thus far presented to them. I am very particular about almost everything in and out of my condo and not once have I felt they did not want to listen to me. Sometimes I do not use my portal, which I know I should and they accept my calls without hesitation. Using the Portal is what I always try to do but sometimes I forgot. They never once have expressed to me any anger or resentment. Using their portal is the system that makes them even more effective and now I use it most of the time. The day I make contact with them about a pending issue, they immediately respond within that day. The next day I get a call from the vendor to set up an appointment and the next day the job is complete. I am very particular about most things and they are even more particular than I am. My plans are to stay here until I leave this world or until they put me out. They have an awesome team and I would recommend to any one "if u are looking for a dynamite, energetic, responsive, hard working team, who looks out for the interest of their clients, then Homeowners property management is exactly who you are looking for. More...

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Kim Bella

8 August 2019

Holly, Nikki and Gillian were wonderful to me and my family when we needed a home . Our home got burnt down and we needed a rental home until our home was rebuilt they rented us a beautiful home and even extended us out on our lease until our home was completed . We didn’t have any issues with our rental and any questions I had they answer them right away.. thank you guys for being such a great rental office and treating your tenants so wonderful ... More...

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Thomas Carroll

29 July 2019

I worked with HPM as a landlord for a little over a year. I was very impressed with their responsiveness and the way they cared for my property.

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C Cuevas

29 July 2019

Kenna is great! She stayed in touch with me and was very diligent in helping me to get my house market ready and rented! Communication is key and she did a phenomenal job! More...

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Romerio Johnson

29 July 2019

Outstanding customer service from Kenna Leach and Melinda Poorman. One of the best things about these two individuals is their up-front communication. They are VERY good at keeping me informed (phone call, email or portal) of any actions needed on my property and in a timely matter. As a military member who travels a lot, I truly trust them to be the eyes and ears for my house. Kenna and Melinda (HPM) outstanding service and technical know-how about property management, has given me a peace of mind that can only come about after being assured that my property is in the right hands. More...

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eddie soto

29 July 2019

Great people to work with.. They have nothing but good home for poeple to move in

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Kaitlyn Zabler

29 July 2019

Holly was incredibly helpful and accommodating in every step of our rental process! From move in/out inspections, to answering whatever questions or concerns we had, she was nothing short of great! She made our first time renting a stress-free experience! More...

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crosstrack16

29 June 2019

I highly recommend the team at HPM if you’re interested in renting out your home. From their initial visit to our home to explain the process to handing over the keys, everything was clearly explained and made us feel very comfortable as first time landlords. The owner’s portal makes viewing documents easy and if you ever have to call the office, the staff is more than willing to assist you in any way they can. I cannot say enough about the level of communication. My family and I look forward to many years of successful renting! More...

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Kia Owens

22 May 2019

Great experience with Homeowners Property Management with obtaining one of their rental properties. They are very professional, fast and efficient. Very helpful and friendly staff.

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Marchea DeLige

20 May 2019

This has been by far my best rental experience. The property managers and leasing dept. are so nice and very professional. Any questions you have if they don't have, trust they will have it no later than an hour. I love my new home and I am so thankful for HPM! More...

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Frank Halke

20 May 2019

Great team! We work with Holly & Nikki . They rented our property within a first month and for almost a year now we had no problems with it. Very professional and easy to work with. Thank you! More...

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Sherry Hicks

13 May 2019

Recently I was challenged with a situation regarding “access” to my property. In order not to inconvenience the property manager Lisa Kelsey, I asked if she would release the key to an individual. She understood the urgency of my situation and immediately left the office to allow access to the property. I’m ever so thankful for her decision to actually open the door and observe the actions of the individual. If Ms.Lisa would have taken my recommendation, this issue would have ended in a complete catastrophe, but thankfully, she exercised wisdom and professionalism and the situation was handled properly. I haven’t witnessed this level of customer service in a while and it was absolutely refreshing knowing that my husband has a team of professionals working on our behalf. We have currently been with this Realtor for about 15 years and would recommend them to any homeowner who needs assistance managing their property.Thanks and God Bless More...

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Keisha Jackson

13 May 2019

I just wanted to share my wonderful experience with this company especially Holly and Nikki. Above and beyond satisfied there Is not enough stars for there service. They found me and my kids a home within hours of a failed move in attempt. They made me feel like they truly cared about our needs. They where nice. They got back with me in timely manner about all of my concerns. Thankyou so much. More...

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Barbie Williams

27 April 2019

Just signed my new lease... so far so good working with the staff. They responded to all my questions in a timely manner and kept me updated with the application process. All ladies that I encountered had a positive attitude and made things very convenient for me. More...

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Murphy Chris

27 April 2019

I have searched carefully for a new beginning for my son and I though we faced dead-ends due to unfortunate circumstances. Cynthia and her staff from Homeowners Property Management are truly a blessing. Strong communication without loosing patience to let you know the status with up- dates. I’ve never met a more professional and dedicated staff. If you’re looking for a well organized Property group then Homeowners Property Group is your best choice. More...

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Gvnm Tuduri

28 March 2019

The leasing manager Cynthia was very helpful. I highly recommend to do the application at the office, she was very informative and helpful, even though they are extremely busy and non stop phone's ringing, but they will stop to assist you. I didn't lease a home from them, due to another applicant who applied before me and was approved. It's a first come first served wait. Good luck to all, thank you. More...

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Pam Singletary

28 March 2019

I can't stress enough how great my parents Property Manager is. Nikki, we can't thank you enough for all your hard work, long hours, weekend calls just to ease my parents minds. You and you alone saved our childhood home from being nothing more than a memory. We've tried to talk our parent out of selling the home for the last 5 years, they made their minds up, it was going to sells once the current tenants move out. Then it was like a breath of fresh air at dinner tonight when they told us all about you. My father is retired military (Army Captain) with a very rare and dry sense of humor. My mother loves how honest you are but deliver it a way that is respectful yet straight to the point. My father loves how upfront and honest you are no matter the situation. My father said "that girl is tough, I like her. She is a profession business woman but knows a good joke when she hears it. (Thanks for laughing even when it's not funny) Nikki, I'm going to make it a point to come by and meet you face to face buy you lunch, dinner, both. My husband is jealous how quickly you were able to build a rapport with them, we've been married for 8 years and he's still learning. Thank you so much from the bottom of my heart. I hope you know, you're doing more than just a job. You are changing lives God Bless you. Sincerely, Pam More...

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annette Stewart

26 October 2018

Lisa Kelsey followed up and checked all applications out before renting our property. She communicated the process and next steps to ensure I understood what happened next. I felt safe knowing that Lisa and her team had checked out all resources. I would recommend HPM for anyone who is unsure and having problems renting their property. They keep me updated weekly on the status of our property and the views and interest. Thanks Lisa I greatly appreciate you customer service and help in renting our property. More...

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daniel austin

26 September 2018

The Team is full of professionals! They constantly keep me inform about my property. When they recent hurricane (Florence) occurred, they were the first on ground to inspect my house and sent me the status! I highly recommend the Homeowners Property Management company to anyone who needs property managers! They are the Best!!! More...

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Miriam Burgos

18 September 2018

A special thanks to Holly & Gillian. Even after they were personally affected by the hurricane they continue to provide excellent service. Their customer service is outstanding. As an out of state homeowner we appreciate the care and quick response provided. 100% Highly recommend. More...

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Kevin Frawley

30 August 2018

I've been using this organization to manage my property for a little over a year and so far I've had nothing but great experiences! They are very quick to respond whenever I have a question, they're very kind people who are easy to work with, and I would absolutely recommend them to anyone out there looking for a property manager. Holly and Gillian are great people - I have never had to worry about a thing because I have full confidence that they will take care of everything. It's also my first time renting a place out, so they have been great at offering advice and giving me things to think about while making decisions related to my property. I'm glad I chose this company and I don't plan on taking my business anywhere else! More...