Karen Rocha Miranda
excelente servicio. entrenamiento de primera.
A few weeks ago I went to GymSource to check out some equipment for my home. I was greeted by Jillian, a super-professional sales associate. She has great knowledge about all the equipment they sell and she was also interested in finding equipment fitting my personal needs best. Pricing was very transparent and the entire purchase process was super fast and smooth with no pressure at all. Every email I sent was answered professionally and in a very timely fashion. Fast forward, I just received the equipment and Josh's crew did an Awesome job installing it at rapid speed.Thank you all - I can only highly recommended GymSource to everyone. Go, check it out :-) More...
Very good quality gym products, the prices are also good, they have clearance area with also good prices as well. I very time I go I end up buying something.
Wide variety of high quality gear
the customer service is outstanding! Jillian in the Tyson's store is superb!
My daughter and I were very pleased with the level of help by Carlos regarding our choices in buying a new cross trainer. The great promotion that was available for the ARC trainer plus their flexibility in installing the unit, and potentially removing our existing unit, made our decision easy. The installation team arrived on time, was attentive in moving the equipment up a narrow staircase, and the installation was smooth. I highly recommend Gym Source in Greenwich. More...
I recently had the pleasure of dealing with Andrew from Gym Source in White Plains and I cant' say enough about his AMAZING costumer service from beginning to end .. he was welcoming, polite, patient, listened and was incredibly helpful answering all my questions and concerns (over weeks) of deciding on a pretty big investment (Octanes ZR8000).. an investment that was DEFINITELY worth EVERY single penny and one of the smoothest transactions ($) I have ever made. It has really been a game changer in many parts of my life and I have absolutely NO regrets. It was so nice to be able to go somewhere and actually trysomething before I committed to buying it. I have always found gyms to be a little intimidating (and dirty) and wanted to replace my treadmill at home for a piece of cardio equipment that I could actually use and enjoy. I was a little nervous walking into the Gym Source because I'm not exactly a "super athlete" but it was not intimidating at all. They seem like they have a really great team there that aren't pushy or rude and sincerely are there to help, which was truly refreshing to see and be a part of. If it wasn't for Andrew's genuine kindness and all his time, I'm pretty sure I would have talked myself out of this big investment .. and probably chose something that wasn't right for me and/or subpar.. the Zero Runners by Octane are incredible machines for runners that need a break from the pounding of pavement/treadmill or runners (like me) that have injuries and never thought they would be able to run again. I have absolutely NO pain using this and it has been the BEST purchase I have made in years , possibly EVER.. Thank you Gym Source BUT mostly, thank you SOOOO MUCH Andrew for all your time knowledge and patience in helping me make this life changing decision. I am not one who usually writes reviews but I couldn't be happier with my ZR8000 and my experience with Andrew at the Gym Source. I highly recommend anyone who is need or want of any gym equipment to visit the Gym Source in White Plains (and see Andrew) .. More...
David did a great job to coordinate all of the items on my purchase and negotiate the best deal with his organization. He was very responsive and kept me up to date with the progress of the order and installation date coordination. I subtracted one star because the original installation date was canceled unexpectedly close to the intended date which was an inconvenience, but ultimately the install was completed at a later date and the work done was top notch. More...
Kerone was 5 stars from the phone call, to my arrival at 5:30pm (they close at 6pm), to my check out @after 7pm!.. to loading my car (every dumbbell & kettlebell they have), trx bands and a power plate (I'm opening another fitness studio), to waving me off @close to 8pm. Again they close at 6pm! He went above and beyond and I had fun while I was there. Never felt rushed. Never felt like I was holding him there-and i was! He is well informed and was very helpful. Thanks Kerone. Gym Source is LUCKY to have you. JeniFu More...
I cannot say enough good things about my experience at Gym Source Greenwich. I was reluctant to go in and even look around because I was afraid of pushy sales tactics. I was pleasantly surprised to find a very relaxed, informative and knowledgable sales associate, Lisa Ripley. Lisa gave me quotes on several of the items I was interested in and provided me with spec sheets on dimensions, features, etc. I was equally pleased with their shipping and delivery personnel. The logistics coordinator was helpful and the delivery went perfectly. The main delivery guy was Eric and he was prompt, mannerly and capable. His fellow delivery helpers were also very professional.I was extremely pleased with my experience from start to finish. Let me also mention that they gave me the BEST price! Five stars all the way! More...
I went to gym source for my senior mother who has very specific needs. Matt the salesman went above and beyond to help us. He was very knowledgeable and was able to recommend not only the right equipment, but also exercises and other things that might help. You could tell he loves what he does. The store itself was great. The prices seem comparable, but they have a bigger selection than most places. More...
GYM SOURCE FALLS CHURCH ... AN OUTSTANDING STAFF and CUSTOMER SERVICE!We recently returned to Gym Source to purchase a replacement for our 2001 True Treadmill. After consulting with our very knowledgeable contact Troy Winder (Senior Sales Associate), we decided upon another brand-new True. A "true-ly" GREAT product. However, not long after it was delivered and setup, and used a few times, we discovered a large grease "spill" coming from underneath the machine. Gym Source very quickly sent a seasoned technician (Fahri) who thoroughly inspected the machine and determined that it was the result of the manufacturer over-greasing the lift-motor shaft. Fahri cleaned the shaft, and the floor mat, then ran the treadmill through its paces and said that there should be no further "leaking".Unfortunately, about four weeks later, after only nominal use, another grease "spill" was discovered. We concluded that the fault was in this particular machine (and not in our stars) and that it needed to be replaced.We contacted Troy who, along with his store manager, Vinny Ciaverella, went to bat for us with Gym Source Regional and True higher-ups. Within a few days (Friday), Vinny and Troy gave us the good news that they had been successful in their efforts on our behalf; and that very shortly (on Saturday) a brand-new machine would be delivered and set up (William & Luke, delivery and set-up team).The new True treadmill is working great, and we are very satisfied with it and with Gym Source's response and support of their customers' needs. Indeed, we are so satisfied that we want to give a shout-out to the entire Gym Source team at the Falls Church/Tyson's location and the Regional Office. Of course, Troy comes first as he is not just a knowledgeable sales professional but also very committed to providing excellent after-sales follow-up and customer service. Troy is joined by the-equally-knowledgeable-and-committed Vinny, Maddie, Fahri, William, Luke, and quite a number of others up the ladder whose names we do not know but to whom we extend our appreciation.So, should anyone ask, the Gym Source team not only does a great job in finding the right products for their customers' needs but they also go that extra kilometer to ensure any after-sales issues/problems are quickly and effectively addressed. In short, their customers' satisfaction is not the exception for them, it is the norm. Based upon our experiences with them, we cannot sing their praises enough!Thank you ALL!Grayson & Ann More...
Knowledgeable and helpful sales associate. Easy to find the right item at a price we had in mind. Delivery on time, professional setup. All in all a very good experience.
Great service, sales and delivery! Our 5 year old recumbent bike from Gym Source had to be replaced with new one that arrived today! Like our son said, "a moment of silence for recumbent that help change my Pop's life (after his right lung was removed)". He is in better shape now then 6 years ago...Thanks to everyone from the Hollywood & Miami FL Gym Source teams that helped him (and me) get back to pedaling! Thanks Kevin & Jackie More...
I recently purchased a Stages SC3 spinner from Gym Source. They were having a sale however Carlos helped me find a floor model that would be even more affordable. You see at 68 I am really challenging myself to learn how to use this equipment. Two very pleasant guys delivered it within the week from New Jersey; they sent me an email with the delivery window and called within 30 minutes of arrival which was great! The owner's manual was not there but a quick call to the store resulted in one being Fed Ex'd. I have purchased many items from Gym Source( in Greenwich and Stamford) over the years, eg. Life Fitness Treadmill, Schwinn AC Performance + Carbon Blue, Schwinn Airdyne, Vector Gym, weights, etc. They take time to explain the various equipment choices and the pros/cons to meet my needs. They have excellent equipment, not cheap but reasonable pricing..... and a very important factor for me.... is having a place to call when I need service and maintenance. I recommend them as a place you can trust. More...
I contacted Gym Source for repair services. Turns out they don't carry the model I have and thus don't service it, but Lisa from their customer support team referred me to someone who does! If I'm ever in the market for new equipment I will definitely check them out first. Thanks Gym Source! More...
Good stuff. Wide variety of high quality gear. Fast delivery.
C S Johnson
Gym source came in with a phenomenal price for a piece of equipment for my home gym. Professional presentation, very courteous, delivery and assembly team were awesome and in and out faster than I ever expected. Glad to recommend them to anyone.
So impressed with GymSource!. Enrique (at the 6th Ct location) is especially great. He is beyond knowledgeable, very professional and a pleasure to work with!Bought several pieces of equipment from them for over 20 years and it has always been a great experience. Their prices are competitive and their selection is great. Plus they really stand by their products! Would definitely use them again! More...
My wife and i had an excellent experience dealing with this outfit. Was in the market for a treadmill and wanted to find a place where we could actually try one out. It was a complete stab in the dark, but we are glad we came across Gym Source. David was very helpful with no high-pressure sales tactics. Showed us a couple of options and we did the deal with no issues. Delivery guys were awesome as well--no issues and everything went to plan. Solid outfit that i'd recommend without hesitation. More...
Gym Source is an amazing company! Enrique at the 6th court location is especially amazing. He is very knowledgeable on all the equipment, very professional and a pleasure to work with!I have been buying equipment from Gymsource for over 20 years and it has always been a great experience. Their prices are competitive and their selection is complete. And they stand by their products. I would definitely continue to use them. More...
We purchased an elliptical machine from Gym Source back in April 2018. Recently, part of the plastic on the stationary footpad cracked and I assumed I would get the typical "you're on your own" attitude that you tend to receive from retail stores. Not Gym Source. Within one hour of sending my email I received a response from the Falls Church store as well as an email from their repair department. They've ordered the part and are contacting me to set up a time to come by and fix it. Unbelievable service! Thank you!! More...
We just bought some gym machines from Scott in the Tampa location and had a spectacular experience. So worth checking out the store in person where Scott was able to help us find exactly what we were looking for. Prices were totally reasonable and the service and expertise offered is priceless. It is clear they take pride in the products they sell and everything is quality! More...
Meghan Warder Lowry
This is a shout out to Erika Kolodin with Gym Source – Georgia. I am the Resident Relations Director for a new senior living community in Fernandina Beach, FL. My general manager and I were seeking bids to outfit our new senior friendly fitness center. We reached out to Gym Source for a competitive quote. Erika was assigned the task. We selected Gym Source as our vendor based on our interactions with Erika. She is extremely knowledgeable of the product, the price points and our target market. Her level of professionalism and attention to detail is unparallel to any of her industry competitors. Erika was able to present us with a competitive bid, in a timely manner with a variety of options. Erika Kolodin is, in our opinion, an exemplary commercial sales agent. It is our pleasure to do business with Gym Source knowing we have Erika as our point-person. Thank you, Erika, for such a positive and customer friendly experience. You’re the best! More...
We were looking to buy a versaclimber. I called gym source and talked to John and he said he can order it for me and ship it to my house and have it installed. He took the payment over the phone and called me in a couple of weeks to schedule a delivery time. It was an easy process. I definitely recommend gym source for all your fitness equipment needs. More...
Had to comment on outstanding service recently received from James Reed and the team @ Orlando Gym Source. Called James the day I was moving asking for help disassembling a Cybex Bravo gym. Only had a 3 day window to work in before house was sold but James came through in a big way and sent his team the same day I called. Team ran in to an issue during disassemble through no fault of their own but they never pointed a finger at anyone else (e.g. the movers) but instead offered to have a tech fix it @ no charge during eventual reassemble at new home. Talk about service after the sale...I was totally blown away! Thank you Gym Source. More...
This review is long overdue. I received excellent customer service (no pressure) from Troy. He is patient, helpful, and knowledgeable. He helped guide me toward the correct cycle for me that was within my budget. I will definitely return to Gym Source in the future. Thank you again for a top-notch purchase experience! Keep up the wonderful customer service! More...
Gym source. Great work environment in the Hollywood location. Good benefits. The people who work here are very knowledgeable, helpful and have great personalities.
I had a great experience with this store. Excellent, detailed in-store service, very reasonable pricing for high quality equipment and outstanding delivery/set-up at my place. I bought the Life Core R100 tower and have had a wonderful experience with these guys - highly recommend them. I had a follow up question about my equipment, which was addressed incredibly promptly (always a plus). More...
I had a great experience with this store. Excellent, detailed in-store service, very reasonable pricing for high quality equipment and outstanding delivery/set-up at my place. I bought the Life Core R100 tower and have had a wonderful experience with these guys - highly recommend them. This review is intended for the Millburn NJ location - apologies for any confusion. More...
I was shopping for a bike. I researched on line to find a bike that would be appropriate for my exercise plan.I decided on the LeMond spin bike sport model.Looked for a place near me that would have the bike.I made visits to a few places offering gym equipment.Gym Soyrce was the best place overall.I was greeted by Joe Dalzell equipment consultant.He was polite , knowledgeable, and very patient.He discussed all types of bikes available and listened to what I was looking for.No pressure at all.We discussed budget and he helped me in obtaining the right fair price.I decided to have the bike delivered and assembled and that was well worth it.Joe called to follow up and be sure I was comfortable and happy with my purchase.Highly recommend anyone who is interested in purchasing high quality equipment at a fair price to visit Gym Source and ask for a Joe! More...
I am extremely happy with Gym Source in Paramus, NJ. I purchased a recumbent bicycle and absolutely love it! Terry (the manager) helped me pick out the best equipment for my specific needs. He was kind, friendly and patient.....even through my indecisiveness, endless questions and my returning to the store a few times before making up my mind. The men that delivered and assembled my recumbent bicycle were professional, friendly and experienced. Excellent service all around! More...
My experience with Gym Source was outstanding. Ed Chang was particularly helpful in helping me put together the right machines for my specific needs. He was extremely knowledgeable about each piece of equipment and his follow through after the sale was terrific. I highly recommend Ed and his associates from the Cherry Hill store for any of your exercise equipment needs. More...
Bought a spin bike here and loved the entire experience. I got a great deal and everyone was helpful and kind. Would definitely recommend!
Excellent service. Needed some 25 lb rubber weight plates for our barbell and we were able to buy them here for a little less than $2/lb. Rashad was very helpful and answered all the questions we had. They had a nice selection of other equipment and our plates seem to be very good quality. We will probably be back for more plates soon! More...
My husband and I bought a recumbent bike at the Falls Church Gym Source two years ago and have been very happy with it. This spring we went back for a treadmill. The BH model we looked out was not immediately available, so we bought the floor model. We have been using it for two months, and it is just what we wanted. We were pleased with every aspect of the sale, delivery and set-up and would highly recommend the Gym Source's Falls Church location to anyone looking for gym equipment. More...
Great people. Great equipment and reasonable prices. Bought a barbell, bosu ball, and 10lb medicine ball. Great additions to my home gym.
My wife and I were astonished when working with Enrique Bermudez. He is very friendly with a great knowledge of what I'm looking for in the functional trainer system since I've been doing resistance training for the past 20 years. I am quite knowledgeable in the fitness training area from lifting for so many years so Enrique wanted my wife and I to fit into a system that both she and I can work on. He showed us everything available training system to fit our needs and our room where it's going to be set up in. Enrique emailed us sketches of the room with the equipment we were interested in and gave us ample time to decide. We went to Busy Body gyms to find poor equipment available to try and sales staff that does not even come close to Gym Source sales staff and their knowledge of the resistance workout industry. As of May 26th, we bought the Hoist Mi5 functional trainer because of all the options that Enrique took the time and showed us.We will have it delivered and set up next week. Enrique also helped me download the Hoist workout APP for our new Hoist product. It's going to be great to finally workout at home and be able to take my time and workout whenever my wife and I want to.Thanks so much Enrique and Gym Source!Louie & Janet More...
I live on a small Caribbean island where there are extremely limited gym resources or gyms. Having moved here from a place where gyms were cheap and plentiful, it was an adjustment. Deciding to build my own home gym seemed challenging. But Gym Source made it easy. By phone I worked out room size, floorplan and equipment placement with their great staff! A few weeks later I was in Florida and visited the store. It was a great experience. They had rubber flooring, weights, racks, everything. They also arranged to load it for shipping on 2 pallets AND delivered it straight to the freight company (thanks Paradise Freight!). My new home gym is now set up with weights, plates, bars, plate and weight racks, bench, hula hoop, workout mats and workout ball. I could not have gotten better care and service ANYWHERE!! Thank you GYM SOURCE!!! More...
while at the white plains tarrytown mall i remembered that i had to buy a birthday gift for my cuz and knew that dumbells 10 lb each would be a good gift cause his weider weights must be 30 years old and rusty. place has it all for your workout gym needs, weights , bars , exercise bikes , treadmills , and other muscle making stuff. prices are more then modells and dicks but not as limited as both . i tried a few workout pieces and my back and neck is sore as hell. the guys who work here know the business well and recommended a treadmill that would be perfect for a novice like me. happy with my visit and would come back . More...
We have been here twice to purchase equipment. First an elliptical and today a recumbent bike. We really enjoy working with Vinny. He is knowledgeable about the equipment and takes the time to listen to what the needs are for each piece of equipment. We are loving our Octane elliptical and have high hopes for the TRUE bike as well. The delivery guys were great too. Thanks, Vinny. More...
Thank you Joe & Terry for all your help with the purchase of our new Schwinn Airdyne Pro bike. The knowledge & service you 2 guys provide is amazing. This is my 3rd purchase from your Paramus location & I will go nowhere else to shop for fitness equipment. I highly recommend shopping @ the Gym Source in Paramus see Joe or Terry & they will take care of you!! More...
Love this place! In store: We came here in hopes of finding some equipment for our home gym...boy were we in for a treat! We decided on a treadmill, rower, squat rack with bar, bench, and weights as well as mats for the floor. We ended up walking out of there with our home gym ready for delivery. Delivery: The days leading up to the delivery we were informed that our treadmill was on back order and wouldn't be available for quite some time. The salesman was able to provide us with an upgraded treadmill for no additional cost and would be delivered with the remainder of our order. The guys who delivered were phenomenal. They ensured all equipment was accounted for and made sure we knew how to assemble and work all items before leaving. They even tested the treadmill and rower before departing. Since our purchase we've been back to get more weights and floor mats. We love the friendly and knowledgeable staff and the quality of the items sold. More...
We just recently bought a machine from Carlos at gym source. He was so knowledgeable and helpful with helping us to select the best elliptical to fit our needs and space. There was a slight confusion when it arrived as I thought it was meant to come with a few additional items to work out with. We called Carlos and he apologized for the miscommunication and let us pick up the additional items free of charge the next day. I highly recommend Carlos to anyone looking to buy new home gym equipment. The delivery people were also very friendly and it arrived exactly when they said it would. Will definitely be returning there for our next machine. More...
Johan Zarco L Ruing
Outfitted a home gym in September, and even though it was nowhere near the expenditure that a local gym may provide them, I was treated with every bit of attention and helpfulness that I could hope for. Look for Randy if you stop in, he'll get you set up right, notably without any hard-sell tactics or nonsense that I've experienced at other places. More...
Came here looking for a pair of jump ropes. Place is huge. The sales person was very helpful, they had what I needed and was in and out. What else can you so for.
After doing research on gym equipment regarding top of the line equipment I ended up at Gym Source in Orlando. Amanda was able to help me a lot. She was extremely knowledgeable about the products.There was absolutely no pressure to buy on the spot. The delivery went good, I had the flooring installed on a separate date as the equipment as to avoid any headaches. The delivery team was easy to reach and schedule, and in my case reschedule with ease.I'd highly recommend this location.Thank you Amanda,David More...
Prices are very competitive; you just need to ask what the current specials are. I heard about a 0% interest deal while the manager was talking to an another couple. Otherwise I would have not known. This was the only negative of the entire process. The store manager was extremely helpful with machine selection in addition to getting financing setup. He made sure to take his time in going over the verious machines and the pros and cons of each vs. each other. More...
Great experience buying a machine for a home gym I am setting up. Sales team is very friendly, informative, and not pushy. I ended up buying a machine, delivery and install was quick and easy, and most importantly the machine is awesome. Thanks to Vinny and the team for the good experience! More...
Bought the Stages SC3 spinning bike last week recommended by Rob. Like Rob said... I will enjoy the bike. It's a bit expensive but it's worth it. Riding this bike is like riding my Cervelo road bike on the road. Very natural and all the components are very smooth and quite. I can ride this Stages SC3 for hours unlike my old cycleops trainer. Been spinning everyday at least an hour a day. Very happy with this spinning bike! thank you again Rob and Nigel! You guys are very helpful! Oh... almost forgot! Delivery man Sandro and his partner was very nice too! More...
A great store! We've been there twice already and now we plan on buying a rack and weights for our home gym. Jim and Andrew are knowledgeable and extremely helpful in explaining the equipment and available options. We highly recommend this fabulous store! More...
Traveled to Georgia for business today and crossed your business Shaun Zivich was a huge help in making purchases for my fitness studio in Birmingham, Alabama.. first class service !!!
Superb sales and customer service. Got an arc trainer. Lost 35 pounds in 5 months. Love it
I went online and found a few resistance bands and mat I was after. When I got to the store, I found the bands, but not the mat. Nigel provided outstanding customer service; he was curious to see that the mat was listed online but not on the store. He said he'd follow up, took down my details, and contacted me the next day saying he'd found it. Pro experience - I'll be going back for my remaining fitness equipment needs in Manhattan. More...
One of the best most knowledgeable equipment dealer. They stop, and take the time to address and make sure everyone is helped, even during busy hours. They do their best to accommodate different budgets and make sure you get the best equipment you can get with your budget. Equipment sold is all of the best, top of the line. It doesn't get better than their equipment sold. The level of service provided by the Gym Source staff goes above and beyond what is needed. The atmosphere is a relaxed and down to earth feel. You aren't pressured into buying anything. It's nice to walk into a place and just be helped and guided, feeling free to leave without buying anything. They are an example of what customer service and sales should be.I took this from my Google review. It's what I sincerely believe and know to be true. JB More...
Store manager James Sucato is extremely knowledgeable and patient in helping you put together your dream home gymAnd honest more importantly. It was clear to him I wasn't going to use a certain weight of dumbbell (too heavy) and he said I shouldn't get. The saved me $1,000 More...
I had no experience with gym equipment so went in to have someone guide me. Vinny was fantastic, he didn't pressure me into buying anything too big or expensive and after I explained what I was looking for directed me to a reasonably priced, good quality machine. Everyone that I've worked with there from start to finish was professional and I would go back for anything I ever need in the way of exercise equipment again. More...
Great quality equipment and friendly knowledgeable staff. As a trainer I highly recommend Gym Source!
I buy all of my gym machines from them. The Gym Source on Rt. 17 North has everything I need. Terry is an excellent salesman. I'll continue buying from them.
I bought a treadmill from David. Very knowledgeable and helpful. Highly recommend
Professional service from beginning to end. Product i bought is durable high quality. I can tell it will last a lifetime. Thank you jake .
Good customer service and follow up.
Very informative sales team. They took the time to answer all of our questions and advise us based on our needs.Quite satisfied with the level of customer service.
I highly recomend Gym source, especially if you want very good, personal service. I ordered the XR6 elliptical after trying one in the Sarasota store. When it came 2 weeks later, I was disappointed to find that, unlike the one in the store, I found it too difficult for me. ( I am disabled with a muscle disorder)I called back and was told that the store demo had been broken in and it would take some time for my machine to work the same. I found this to be impossible for me, and they immeduately offered me the choice of exchanging mine for the demo, and even upgraded the console. I couldn't be more satisfied.You will not be sorry if you do business with Gym Source. Great people. Great service. More...
Alex and team at Gym Source do a fantastic job in creating a custom solution for your home gym environment. Fully recommend!
Andrew, as always, helps me find the right product I'm looking for that would best fit my needs.
Excellent service and great responsiveness from Jay Sanchez at the Cherry Hill store.Wouldn't buy anywhere else.
Excellent customer service and prompt, professional delivery.
I love my new elliptical, don't get me wrong. What I don't like is that my salesperson didn't disclose that the floor model I bought was discontinued in 2014 and I can't get any attachments for it anymore. I still would have bought it (most likely). But when you pay over $4000 for a piece of equipment, that fact would have been nice to know before buying. More...
I would recommend GymSource to anyone!
Great service and in home delivery
Jay & Penny
Always the best treatment and best product.
Our customer service experience has been very good overall. We did experience some difficulty with the delivered product, and the gym source staff have quickly rectified the situation, which is all we can ask.
People in the Peabody, Ma store are very friendly, professional and knowledgeable about there products. I am a disabled vet and would recommend them to anyone.The delivery came and was setup and trained me on the use of the treadmill.Thanks for askingJim Webster More...
Great stuff and great experience
Excellent and HONEST service. Kept me within my budget and didn't try to "oversell." Highly recommend. Only place I will buy another treadmill from. (The quality of the treadmill we got is excellent so, I probably won't be back for a while.) More...
My buying experience was phenomenal. I will never buy any gym related items from anywhere else just because of that. Sales rep was extremely helpful and patient and answered my questions. Made recommendations and he was very knowledgeable! I ended up buying a cable gym and an Arc trainer, both are excellent quality machines.The only reason for 4 instead of 5 stars is the delivery experience. The guys who delivered and setup up the equipment were obviously tired, they scratched the walls and one of them was rude at times. After they left, I went to our driveway to find out they left behind pieces of wood and 4 large screws that would’ve ruined my tires if I drove over them with my car. More...
Great customer service
Excellent – no reservations, I would recommend this company to anyone
Janet & Antoine
We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)! More...
They made the purchase, delivery and install very easy. This was our third purchase through the Gym Source and have always been satisfied.
Jason & Samuel
Frank & Dottie
On March 26th, we visited the Cherry Hill, NJ store. The appearance of the facility was welcoming, clean, and orderly. The staff there was friendly, knowledgeable, and helpful. We ended up purchasing a fabulous True Treadmill, with an attached TV screen. The crew that came to the house and set it up was terrific. When I had a question about getting the TV to work, I just called the store, and Ed and the manager, Jay, were right there for me. We talked through my issue by phone, and everything is working properly. What a joy to do business with such a great staff!Dottie & Frank Giordano More...
Absolutely great experience, from the visit to the store where the knowledgeable staff greatly assisted me with my new exercise bike and elliptical machine selections, which continued through well communicated delivery and equipment setup, and post purchase follow-up.I definitely recommend to anyone looking for serious exercise equipment to visit Gym Source.Thank you all. More...
The Saleswomen was very patient & knowledgable regarding the equipment. She prepared estimates and made follow up phone calls as well as sent texts. I believe she gave me the best deal available. The delivery personnel were supper as they took their time and explain everything once the machine was assembled. More...
The experience with Gym Source was quite good. Robert the store manager assisted us from early on. He was great. He came out to double check our measurements, went to bat for us with management for a quote made by another sales person. Even the delivery - except for equipment being in what was an empty space, you never would have known they were there. They were friendly, courteous, cleaned up beautifully after themselves - like no one was ever there. We would use Gym Source again and recommend them. More...
We have had good experience so far, although the machine was not as clean as I would have expected when it arrived at our house.People are friendly and responsive.
Excellent service & pricing all around...from purchase to after service care.Would recommend Gym Source to anyone without reservation!
Terry is always so helpful and provides great feedback on the equipment!
Very knowledgeable staff / great selection of equipment.
Total Gentlemen & Good Business Savvy !
The installers were professional and quick. I will always be a customer.
Jim And Berta
Best customer service ever
Great experience overall. I bought the Powerblock U90 Stage 1. Exceptional product, will buy Stage 2 and 3 from gym source. Friendly and knowledgeable staff all around. Thank you. More...
I did some homework on the internet before going into the Manhasset store with an indoor rower in mind. The sales manager was very helpful and made the process quite easy. I consider any home gym equipment purchase a long-term investment and am glad that I bought the Cybex Hydro Rower from a real person instead of online. Delivery and installation a week later were smooth and professional. Gym equipment is one of those things that Amazon will have a hard time replacing. And I have been very happy with the rower, so is my 3-year old daughter who actually enjoy using it! More...
The sales experience was helpful and comfortable. The True Treadmill is perfect for our needs. The delivery and set up went without a hitch. I'd recommend Gym Source and True Treadmills to anyone without reservation, in fact I just did last week. More...
Lisa from gym source helped me out through the entire process of buying my indoor cycling bike. She was a big help in locating the bike that I wanted. Excellent customer service.
David our sales person was fantastic Love the quality of the products
Couldn't have been happier with my experience.
Cid the Kid
I recommend the salespeople at gym source for helping to set up a professional gym or just to figure out equipment for use at home.They will direct you not to the most expensive pieces of cardio or other equipment, but to what is best for your needs and what has the best reliability. All the salespeople at Tyson's Gym Source have a wealth of experience and knowledge about all kinds of fitness equipment. They have a lot of great pieces on the showroom floor that you can try out. But when they didn't have exactly what I had in mind, Maddie did a lot of research to figure out the best pieces for my home gym. You can't find this kind of personalized resource anywhere online. I have even used their online chat service (talking to the some of the same sales reps at the Tyson's store) when I'm interested in new equipment. It is still worth a trip into the store to make the most informed decision. More...
Vinny was great!
So quiet, so easy and fun to use!My nine year old loves it!!Perfect that we can change stride to adjust to people's different heights!! The track on the screen is great motivator to finish!!! More...
I bought a spin bike. I had excellent service in the store with help selecting the right bike for me. Delivery and assembly was on time, quick, professional.
They are the best
Very good and honest Service 100% satisfied Highly recommend it
Enjoyed the decision process in selecting Gym Source and everythng was explained clearly and we are enjoying our purchase.
The customer service is amazing when your in the store. Just don't call after 3 pm because you'll get the brush off.
Scott was very knowledgeable and was a great help!!
Easy to work with great service on time delivery and fantastic equipment
Great customer service all the way around from Kerone in the store to the guys that delivered and set up the equipment.
My experience with Gym Source was great . The sales person took time to explain the different options based on what I was looking for . I decided to get the True PS 800 treadmill and couldn't be happier with it. The delivery crew was professional and assembled and cleaned the treadmill and explained the features. I would highly recommend Gym Source . More...
Gym Source is the best for all your equipment. They are knowledgeable, helpful and have the best selection. I only buy my gym needs from them!
Great customer service. Professional installers. Highly recommended .
Carolyn & Victor O'Brien
I use the Gym Source in Greenwich, CT. We recently built a new home and included an area for exercise equipment but had no real idea how to outfit it. Lisa Ripley and Carlos always go way above and beyond to help us understand what we need - with a focus on how each piece of equipment is different. They both have a rare mix of professional and knowledgeable help without any pressure. They also have saved us a lot of $$ by alerting us when pieces we are looking at are on sale - again with no pressure. More...
Great advice and service--Chris in Orlando store was fantastic!. Highly recommend this company/store over internet sales. Ask for Chris.
Great prices on the equipment I bought! And great service!
One of the staff gave me a tour and explained a lot about the machines and equipment. So far, I’ve only bought some of the books and resistance tubing. But I plan to buy more items so I have the option of working out at home or at the gym. More...
Ed & Deborah
They were easy to work with; good communication, no surprises, excellent install team.
Erik Bruce + Norman were awesome to deal with. They were so patient with my visits to try the machine before committing to purchase. Delivery & set up in my difficult building went seamless, with a great team. The Cybex machine is wonderful. I am so glad I made the purchase. I am working out more than I did with my gym membership. More...
Best selection and customer service is top notch!
I was impressed with the knowledgeable sales person. I would definitely recommend Gym Source.
Ryan and Chris are knowledgeable about products and provide great customer service. I have not left the store without feeling great about the purchase I made.
Honest sales people, good products, efficient service.
Gym source has a very good product mix, knowledgeable staff and delivery operations that make equipment receipt super easy.
Excellent experience with Jay at Gym Source Cherry Hill, NJ. He was extremely helpful, professional and knowledgeable. Helped us find the perfect treadmill. The delivery was seamless, quick and efficient. Overall great customer service. We'll be back in the future!!! More...
The folks at Gym Source are always great. I've been a customer in several locations and for many years, and would recommend them to anybody. Employees are informed, cheerful and always helpful. More...
Dennis & Ruth
We were very impressed with the personal advise on our purchase of a set of Powerblocks. The sales agent returned my call after the purchase to answer a question, even though he was not at work.
Delivery team was very accommodating fitting an arc trainer through a very tight entrance on an extremely cold day. Very professional and courteous.
I believe the guy's name is Mr. Jay which is the store that is located at in Cherry Hill. Next to the Armed Forces Career Forces Center. The customer service and his personality was so upbeat and informative that it made me want to bring other folks with me to the place. Speaking with him gave me the idea of pursuing a Personal Trainer or Nutritionist . I give this store and even the guy who had just started working there 2 thumbs up and of course 5 stars. I purchased a fat loss weight monitor for my lady who wants to try to lose weight. I also purchased a watch-like device called Polar Loop. I will be back for more products that I can use. I wish I knew about this store when I was in the Marines. This Young Black Marine Corps 7 year old Veteran is proud to have come to this store. Please keep Mr. Jay there he is awesome! More...
The owner was knowledgeable, not pushy, and know the equipment well. Prices were fair. And delivery service was great.
After discussing other options and features with Ryan, who was very helpful, I bought the Schwinn Aerodyne. GymSource had the best price of anywhere I checked, online or in stores. I picked it up and assembled it myself but had some problems getting the arms just right. Called Ryan and he had the Service staff get in touch with me. Very knowledgeable and personable Oscar then came over and made the necessary adjustments. This is a great bike and it works fine! More...
Great service, delivery and installation.
Saturday delivery was available in my area, so I didn't have to take time off from work for it. They coordinated the delivery in advance through e-mail. Truck arrived when promised, and the delivery and installation people were efficient and friendly. More...
Friendly helpful service and good product.
Helped me find and purchase exactly what I wanted.
Helpful and knowledgeable - 3rd purchase from James S in White Plains - listened to what we needed. Also a flawless on time delivery and set up.
Matt was great!! He was extremely helpful & knowledgeable about all the products & was not pushy. They were stocked with equipment that you cannot find even in the big box stores..... I will continue to do business with Matt & Gym Source. More...
Great service, fair prices, good equipment!
Great sales process and even better sales person with a personal touch took the time to identify my needs and insure I found the correct equipment. Midnight Sale saved me some significant bucks. Delivery was on time (5 minutes early.) A very professional delivery team took great care, and spent the time to ensure the equipment was working perfectly. Showed me how to use the various features, and then cleaned up all within an hour. Go to company for all my future exercise equipment needs. More...
Latest visit was to get more hampton dumbbells - vinnie even helped me load 'em
Honest people that care about what they sell you Can't find a better place to buy gym equipment
We had an excellent experience with Gym Source. This is the place to go if you need someone to trust when buying exercise equipment.
From the welcome and the assistance in the store, to the on time delivery, treadmill setup, and removal of old treadmill, it was a great experience.
Purchased a Hoist Mi7 with Smith Machine; Ivanko Chrome plated dumbbells and True Fitness treadmill and could not be happier. They did an amazing job on the flooring install as well. Very professional. The gym looks better than any gym you could join and it's right in my basement. The staff is extremely knowledgeable and responsive. I highly recommend them. More...
Location had exactly what I was after.. The gentleman that helped me was just that, a gentleman. Professional, knowledgable and very nice. I would go back there in a second and will recommend others visit as well. More...
I would recommend Gym Source to all my friends and family.
Joe W from Boston
I was in a bit of a hurry to get a treadmill picked out, delivered and set up.My rep at Gym Source was very knowledgable and thoughtful in his approach and all communications.We had some bumps with a delivery due to snow and dates, but he kept me informed and in the loop.The product has met expectations and the service and "going above and beyond" to make sure I was happy was very evident from the crew in the Nashua store.The delivery team was very thorough and neat, wiped feet, set up area was spotless.Highly recommend this store and staff to anyone looking to make a purchase. More...
I've bought 3 expensive items at this store. Products are good and sales team is knowledgable. Gym Source has a promotional sale pretty much every month, and always has some additional pseudo-sale going on at all times. Staff always presents the hard sale, never telling you about the upcoming sale. Recently I asked if floor models were for sale, was told no and bought a NEW item. On the day of purchase, I walk in and SOLD signs are on half the floor models. "Oh, we are moving locations and had to sell" they said. Also, other salesman don't waste their time with you because they don't get your commission. These are issues management should work out. More...
Store personnel was knowledgeable and gave us time and service on the equipment we were interested in. Price was extremely competitive as wel.
Fred & Evelyn
My husband and I have been customers of Gym Source for many years and have always been nothing but completely satisfied with their sales team, customer service and knowledge service / installers.We recently bought a new weight machine and ellipticals to replace our old equipment and once again, Gym Source came through! More...
Joe & Margie
My wife and I have been buying and using exercise equipment from GymSource since the early 90's. We trust their opinions and recommendations on the equipment we buy from them. From salespeople to delivery people, they've been top notch. More...
Online help got me the store help I needed. Chris was great in store. Delivery was on time and efficient. All good. I love the new equipment and had no problems. Thanks to everyone.
The guy who sold me the powerblock set was nice and courteous. He didn't push me to buy anything extra and even pointed out they were discounted this month, which I hadn't realized. I would definitely buy here again!
Great all around experience. Sales staff were extremely helpful and knowledgeable. Delivery people were right on schedule and made quick work of assembly and demo. I would highly recommend Gym Source to others and would return to purchase other products. More...
Gene & Veronica
I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. I pick the weight up. I put the weight down. More...
purchased an elliptical and dips/chin up machine and everything was as discussed - installation guys were friendly and good
Salesman, in-store demonstration, delivery and assembly all excellent. The delivery and assembly was timely as promised.
Recently I was purchasing furniture at Jordan's in Reading. While there I noticed that there was a Gym Source within. I entered the store with my handicapped daughter. I have been wanting to get a replacement exercise for her as swimming is no longer an option. The store manager, Caolan Donahue, was an enormous help. He spent a significant amount of time with us finding the perfect fit for Bri's level of ability. I thank you very much and I very much appreciate the individualized attention we received. More...
..Once sale was made no follow through
No problems with ordering, setting up delivery and on-time delivery.
Had a great experience w Gym Source...Kerone the salesperson was knowledgeable, checked inventory to make sure elliptical we wanted was in stock. Delivery and set up went smoothly. Highly recommend Gym Source. More...
They know the equipment and are not pushy. I went to try out the power plate for myself but I wasn't sure what model I wanted.I needed some fun gifts for my children and grandchildren who are active and like to do things together in their home gym. No problem-mission accomplished! Next week I went back and purchased the power plate. Great for warmup and massage- no sore muscles. More...
I had a very positive experience working with your salesman Todd and the delivery guys Victor and Evarsito. All were very professional and spoke very highly of your company. I will surely be a return customer.. and we love the machine! More...
This is the place to buy a piece of exercise equipment. Staff is very knowledgeable and know the machines and help you make the right purchase. They don't try to oversell I got a great floor model and the whole family uses and loves the machine. Highly recommend to buy with gym source. We looked at other places and knew once we got to gym source the offer much more in customer service. Delivery and set up very easy and again great team More...
Bought equipment at Princeton, NJ location. The team there was friendly and knowledgeable - instant rapport. The delivery went off without a hitch. I have already recommended several people to the store. More...
Great products delivered when they said they would be here.
Good price, great customer service
Friendly, knowledgeable staff and great products! Never leave empty handed!
Representative was helpful
Went into the store on a Saturday thinking that it was time for me to really change my home gym options. I had spent time on the internet reading up on various machines, dealers, etc. etc. etc. I was determined to not only go big on this but to do it with a dealership who could understand where I was coming from - and one who would be there to support me with any service needs after the sale.As soon as I went in I was greeted by the manager, John Geraghty who promptly asked me what my goals were. He didn't push anything on me at all...just wanted to know what made me tick in terms of exercise and meeting my goals. He showed me a few machines. Went into detail about the pros and cons of them...encouraged me to read up on them and basically just opened the door for me to think about the bigger picture. What he didn't know was that that first meeting wasn't so much about the machines, it was more about Gymsource and about him. I liked what I heard. A lot. I went home, did some research and then went back the store with my wife on Sunday. Over the course of two hours we decided what worked for us, what didn't, what made sense and most of all, we established a rapport with John that I believe really allowed us to get very comfortable with the purchase. It was a big one. We set up a major gym in the basement, had John and team install flooring - within a week - and then the machine delivery came.Three guys. Showed up exactly when they said they would. Over the next two hours they assembled the gym perfectly, placed everything where we needed it, took all the boxes away and left us just smiling ever since.Can't say enough positives about these folks. And let me add one more thing, if you are serious about buying serious machines, don't waste your time thinking about buying on the internet, assembling them yourself etc. It's simply not worth it. If you are the type of person who is interested in quality machines and professionalism, Gymsource - and John - should be your first and last stop. More...
I appreciate the help I received from you guysOn my last purchase. I look forward to returning again soon.
This was a great experience except the brand new gym flooring the guys installed was covered in dirty boot marks from the guys installing it. They were friendly, professional except for their dirty boots. I had to clean it after they left. More...
Mike and team at Gym Source went out of their way to be helpful from the moment I walked in the store. I planned to just review flooring options and ended up with a new floor AND new equipment. Mike worked with me on selections, price and delivery options to fit my needs. He answered all my questions, emails and phone calls with enthusiasm and eagerness to please. Customer satisfaction stands out as their #1 priority and it shows. More...
My daughter and son-in-law recommended Gym Source after they installed an impressive gym in their basement. I duplicated a smaller version in my basement complete with gym (rubber) flooring (a product carried by GS and installed by one of their recommended installers) and mirrors. GS was great to work with in not only selecting the equipment that met my needs, but the delivery and installation as well. When I recently moved GS came in and disassembled the equipment, relocated it to my new home and re-assembled. The GS staff was great to work with and helped with suggestions for placement of the equipment. If you need gym equipment - go to the expert (GS)! More...
I started a new workout program. My personal trainer recommended Gym Source for my necessary exercise equipment. They were so nice and "hooked" me up with everything I needed. Thanks CML.
Delivering my True 900 treadmill was not easy. There were steps to negotiate and the treadmill was a monster at 400+ pounds. The delivery staff did a fantastic job despite some slight damage to a couple of steps (which they immediately took pictures of and informed me they would cover the cost of repair, no questions asked). Jake B in Nashua was terrific both before and more importantly after the sale. I would absolutely purchase from the Nashua, NH store again. More...
Jay was very helpfull at the shop and on the phone to organize delivery. Would send anyone interested in fitness equipment to Gym Source.
Lisa and Hugh
We had an excellent experience at the Westport store with Tom M, and with the delivery/installation, led by Victor and his team. We can't wait to use our new equipment! More...
Chas - Jupiter Isl
Perfect as always
Eliza And Hugh
No way to improve on any aspect of dealing w Gym Source!
Fantastic service from purchase to delivery and installation!
Rose and Stephen C.
From the moment we walked through the door, the team at Gym Source was extremely helpful without being pushy. We did not feel pressured or pushed in any way and were given honest feedback about the products. Even the delivery/setup team was great! They were professional and asked if I needed any instructions on how to use the treadmill we purchased. In the future, when we are ready to purchase additional equipment for our home, I will be going back to Gym Source for it. Thank you, Gym Source. More...
So farSales to delivery was a great experience
Keith, the manager of the store was a pleasure to work with. He was personable, professional and knowledgeable. I told him what kind of workout I was interested in and my concerns about placing too much pressure on my lower back and knees. He confirmed my thoughts about trying the Arc Trainer and I purchased one. I am extremely happy with this machine and the service that I received from Gym source! More...
Great experience, from purchase to delivery to follow up!
Jeff at the White Plains store was exceptional both during the purchase and working with me during the delivery process. Highly recommended.
Thank you , great price next day dilivery
These guys know their stuff and the prices are very fair if you catch a sale. Highly recommend them!
Mark in Danbury, CT is great to work with and always remembers us. We visit once in a while for more needs and he is always courteous, well informed and extremely knowledgeable in guiding us to the proper fitness products....a pleasure to work with!
There are many choices in the exercise equipment industry- Gym Source helped us narrow down our selection to two pieces that really meet our needs well.
Chris the manager was very personable and knowledable in taking me through my options in purchasing a stationery bike. Have been back since.
Recently purchased a TuffStuff weight machine and a True Treadmill. Very happy with the products as well as the delivery and set up.
Very honest , lots of knowledge of equipment
Best buying experience ever!
3 Plates At The Gym 4 Plates At The Buffet
I find their grips to be excellent. They allow me to use heavier weights when I do lat pulldowns and not suffer increased callouses.
Terry was a super helpful salesperson and the entire purchase experience was as smooth and pleasant as possible.
Service in the store and delivery were excellent!
Quick and easy and helpful staff
The delivery and set up was smooth and as promised. It's a great store have done business with them years prior.
They accidentally made a mistake when ringing me up and I didn't catch it until I was on my way home. They went out of their way to make sure they fixed it in a manner that was satisfactory to me. They have always been very helpful in all of my dealings with them. More...
Power switch on the bottom near the floor in a recess and custom programming requires an instruction manual. Heart rate monitor doesn't work well with pulse watch, I regret buying this treadmill.
I have shopped at Gym Source for many years and have always had a great experience. Helpful advice (no hard selling), good prices, great equipment and delivery is prompt, friendly and professional.
I am very fond of my new treadmill and I have only good things to say about Gym Source. The delivery was a few days from what was originally promised but when it arrived the men were polite, efficient, and willing to work with me as well as putting it together. So far it has been 5 stars/
Boutique Physical Therapy
Timonium and Columbia stores were very helpful in my comparison and ultimate purchase of the elliptical for my physical therapy company. Thank you.
We found the elliptical that we needed. The sales staff was cordial and knowledgeable. The delivery was fast, professional and courteous.
The salespeople are very knowledgeable and incredibly helpful. I found them responsive to my calls and emails.
I recently moved my personal gym located in my house. The service team disassembled my equipment and reinstalled it in my new home.The team that laid the floor mats were professional and worked fast. The finished product was tight along the edges and under the doors.The team that assembled my equipment did a fantastic job. They cleaned and lubricated everything. Then they checked every piece of equipment to ensure it was working properly.A couple of weeks later, they delivered a Tuff Stuff Crunch Chair. This team was careful when they brought it into my house. They assembled it quickly, lubricated all points and tested it before they left.Brian from the Villanova PA store has been my sales rep for a number of years. He has helped me with gym layouts and equipment selection. He knows his stuff, but when he is stumped, he checks on it and gets back to me promptly.You pay a premium for the products they carry, but the service and support is well worth it. More...
I bought a Schwinn spinning bike (as a floor model) from Gym Source after my son had done the same thing. I got a great deal on the bike - as to the details of the process, the purchase was simple and efficient, the store manager was thorough and the delivery was arranged to accommodate my schedule. When the bike arrived, (and it did so on schedule), placement, installation and setup went without a hitch, professionally overseen by a crew that had obviously done this many times before. All in all, it was a pleasure dealing with this company. More...
I had great customer service in-store, and my equipment was delivered within the week as scheduled. The only issue was that some minor equipment was on back order, and a second delivery had to be coordinated some weeks later. Nonetheless, the store has great equipment on display, and the customer service rep was very knowledgable, answered all my questions and made common-sense recommendations. More...
A very pleasant experience. We had tons of questions which were patiently answered. Service was punctual and installation was excellent.
Guys are very helpful and knowledgeable. The best up to date equipment.
Great customer service patience and honest response and welcoming.
I ordered two monkey rings with the assistance of the sales person in the store. Unfortunately, I'm not able to recall her name at the moment. She is always very friendly, polite and gives in store exceptional service! The order was shipped and received in a timely manner. More...
Worked just fine.
Bought a True treadmill. Price was right and the delivery was on time and efficient. I will definitely use them again.
If you are considering a in home gym or fitness area, then this is the place to go and get your equipment needs. (Timonium MD store is exceptional)
I have purchased a treadmill and an exercise bike- had positive experiences both times-great customer service.
Douglas M. Lake
Purchased a treadmill on line before Christmas on 12/16 and when it was delivered it was so damaged I refused it. I remembered Gym Source as a local dealer of in home equipment as well as commercial and called. Talked to Mike Vaccarelli on Wednesday and made an appointment for Thursday and we met. He showed me many quality treadmills and gave me comparative information to make my decision. No pressure, no hurry just support! I selected a Precor TRM223. He said that a Saturday delivery between 9-11 was available. At 8 am I got a call that if I was ready for delivery they would be right there. I was, the delivery crew were friendly, professional and thorough! Within an hour I had my first workout and so a bad situation was remedied by Gym Sources "GOOD" outcome! There will be no other option for me to purchase home gym equipment in the future!! Thanks Mike and Gym Source. Oh, I'm still dealing with the 1st travesty of a company (hint: NT) but at least I have an outlet for venting frustration... Doug More...
I worked with Vinny to consider a treadmill at Gym Source. I had come armed with information from Consumer Reports. Vinny focused on what I was looking for in a machine. He's very knowledgeable about the brands and models Gym Source offers and we quickly narrowed things down to what options would be best for me given the data I had from Consumer Reports, the features I was seeking and cost. At no time did Vinny attempt to up-sell me on a more expensive machine with more bells and whistles. I would recommend Vinny, without hesitation, to anyone who is considering the purchase of exercise equipment. Kurt W. More...
I am the author of Goodbye Fatness Hello Gorgeous! I lost 125 pounds my way. My schedule is busier so I was seeking an elliptical with a lot of features and varied exercises. David helped me select the perfect one! It is a TRUE brand elliptical that has an upper platform to stand on to work the arms. I appreciated this knowledgeable sales person who matched an elliptical to my needs. He was also kind, not pushy, which is a turnoff for me. Delivery and assembly was convenient and as promised. If you ever need a spokesperson, let me know...yes, I loved the transaction and product THAT much! More...
After considering the purchase of a dumbbell weight set for several months, we went to see Power Blocks at Gym Source. Not only could we both see and try them out (unlike other stores where they were tied down to the stand), Chad was very helpful and informative about the different Power Block series and how other customers feel about them. And he even took it upon himself to check with the corporate office to get us a good deal. We left with Power Block that very day. If we decide to get anything further, we won't hesitate to shop Gym Source again. More...
Very apparent after a visit to Sears and GymSource that GYmSource salespeople knows lot about machines and exercises
We dropped in on a random Sunday with a handful of questions and later that day we had a new home gym designed by Lisa which was installed only a few days later. Very responsive, helpful service and knowledge on all of the equipment. More...
Friendly, helpful and quick service! Will definitely return to by my fitness gear!
Charles & Susan
Our salesmen, Jay was very knowledgeable and patient with us while we asked many questions. He helped us make a very informed decision on the newest piece of equipment we wanted to add to our little home gym. He also gave us a great price.
I am very pleased with my recent purchase from Gym Source. The manager Ryan was courteous, knowledgeable and not the least pushy. He gave me plenty of room and time to decide what I wanted. They delivered my elliptical machine in a timely manner and the assembly was also done proficiently. More...
The professionals at Gyn Source were very friendly and helpful. I worked with Wes. He was great.
Vinnie was excellent. He made suggestions/recommendations tailored to my wants/needs. He was very personable and always communicated with me when my order would arrive. Really great service!
Easy purchase, no pressure, brought discount to my attention I was not aware was available on product without being asked.
Great customer service and quality. Best price I found on Black Friday!
Kennith is always very happy, helpfully and most of all levels honest if your looking for great quality at a great price go to gym source and see Ken it's worth your time and you will leave with a smile
we purchased a show room model. Saved money and had it delivered toour home. Had a problem with bcause itwas a showroom style but a maintenance tec support came right out to fix this minor problem.
Solid product, quality made!
We were very pleased with the customer service we received at gym source. We will check there first if ever in the market for exercise equipment again.
As Always; As Expected! Thank you.
Great, knowledgeable sales people. Overall perfect experience.
I purchased a top of the line Schwinn bike trainer from a store in Rockville , Maryland. The sales rep knew the product inside out , explained every detail and option and comparable products even from other stores and brands. I later came in on a black Friday and made the purchase. The bike arrived a few days later exactly as advertised. I will recommend the store to my friends looking for a similar purchase. More...
Stan And Dee
We spent at least an hour looking for a recumbent bike at Gym Source. Excellent in all respects. Bike is now delivered and being used. I trust if there are any questions at any time I can call Chris Cesar and he will answer them. Chris IS customer service. More...
Great service , great experience!!!
Best possible customer service and best fitness equipment available anywhere.Great Company!!!
Sales Person - Rob was really helpful and knowledgeable to advise on what is really needed to make home gym beneficial. Thanks again to Rob!! and the installation team.
Experienced staff was helpful in finding what we were looking for, and in sharing advice and tips. Prices were reasonable and fair. It is our "go-to" place for gym and exercise equipment and accessories. More...
Very helpful and nice with customer service, also after shopping around their prices where more competitive and on top of that they offer a really nice discount.
Great experience in store. Couple guys on the delivery team were very unfriendly. Maybe just having a bad day.
Easy to find products and customer service was quick and easy.
Frank was a huge help in narrowing down what I needed and what I didn't need. He got me the best price for my money and sat with me for over an hour looking at my options.
if one desires a TRUE treadmill, one does not have a lot of options. Saying that, Gym Source and Chris Powell provided my wife and I great service! He answered our questions, let is try out all the various models in a relaxing manner. We went with a TRUE PS300 treadmill and has been a great addition to our work out room. The delivery/install team arrived on time and were very professional. Thus far our experience with Gym Source has been superb..... More...
We've been working with Rob Sullivan for 5 years and the service is always excellent.
Fast and efficient service
Went in to check out Octane ZR8. Super nice, no pressure.
I purchased a treadmill from a Gym Source store near me and the entire purchase experience was very satisfying. I would highly recommend Gym Source for anyone considering to make a sports equipment purchase.
I bought a treadmill out of Peabody store ,was delivered and had a problem with it 2months of ownership . called service and these people told me they try to fix it right away . sent out tech the next day but after repairing they said they would replace it . I was very upset with the one I bought and these people offered me step up on a different machine and delivered it very quickly . the delivery guys were great and the people involved only wanted me to be happy . I cant say enough on the service ,delivery and the representatives. I wouldn't go anywhere else because they truly care about my health and well being in the fitness field . a truly a class act operation . ty you gymsource for your top notch help . fantastic people . customer service is number one . More...
The manager is the best and very knowledgeable. Will definitely return
We were looking for a new recumbent bike and was self-generating. John found us a good model a a discounted price.
Great customer service !
I purchased a Precor Spinner Shift bike from Gym Source and overall had a great experience. The sales representative was a true professional and didn't pressure me at all, which I appreciated. The delivery guys were amazing - they set up the bike in the basement of my condominium because I was running late from work, and took extra time to make sure it was set up properly in my condo. The bike is beautiful and the quality surpasses the spin bikes at any spin studio I have ever been to. Thanks Gym Source!!! More...
I went to the store and checked out a spin cycle. Brian was very helpful and helped guide me to what I was looking for in a bike. I would recommend Gym Source.
Julie And Jason
We visited the store and the salesperson was extremely helpful. He helped us narrow down our choices and explain various features. He was very responsive to subsequent emails and phone calls. Delivery was within the time window agreed to and the delivery men were polite and quick. I'd buy from Gym Source again. More...
Great experience and had all of our concerns addressed. We really appreciated the honest answers and not someone just trying to sell us the most expensive piece of equipment. Plus he stayed opened late just so we could make our decision. More...
Looking for a home rower for my husband and contacted Gym Source for a model I had seen well reviewed. While they did not carry that brand, the manager, Ken Kirlis, described another comparable model, which did not feel like a hard pitch. He followed up with an email announcing a sale, bringing the cost down significantly. We bought it, delivery guys were awesome and my husband is very pleased with his early Christmas gift. Will definitely recommend and shop there again ourselves. More...
Would recommend others to go visit
The staff was very knowledgeable and helpful. Delivery was fast, efficient, and they even arrived before their scheduled time. Overall very pleased.
good services, exceeded expectations for coordinating a contractor to install flooring in a home gym
Helpful service and good information
Great service, delivery and setup.
Knowledgeable sales force and backed products
Provide very fair analysis of equipment. I am very satisfied and happy with my as bike.
I recently purchased a treadmill for my home gym from Gym Source. I was extremely impressed with the whole purchasing experience. The gentleman who sold me the treadmill was very knowledgeable about the equipment, helpful and not at all pushy. In addition, setting up the delivery process was simple and convenient. I had an older treadmill in my gym that was no longer working, and wasn't sure what I was going to do with it. I was thrilled to learn Gym Source offered a service to remove it while delivering the new treadmill. On the delivery date, I was kept well informed of the delivery plan and the people doing the delivery showed up exactly when they said they would. Delivery and setup was easy and efficient. Very impressed with Gym Source and will only buy my home gym equipment from them from now on! More...
Just what I needed: well made equipment, knowledgeable staff, good prices, and prompt delivery at the store.
I highly recommend Gym Source - Framingham!Matt Terrell in sales was extremely knowledgeable and attentive.The installation crew was great! Showed up within the window promised and were extremely careful when bringing my new Cybex Arc Trainier into my house! More...
They delivered on all fronts. Very pleased with their Customer Service.
Chris was very helpful- I called first to verify that they had what I was looking for. He had it in stock and quoted me a price. He then gave me specific directions to the location and when I arrived, he was polite, cheerful and professional. More...
Jim was very knowledgeableVictor and Partner were amazing when they delivered and removed old Bike.Love my new spin bike and lost 5 lbs
I had a fantastic purchase experience from the in-store staff's knowledge and professionalism to help me select the Elliptical that exactly fit my needs to the delivery crew that were on schedule, removed my old equipment and set-up my new equipment!I've been shopping at Gym-Source for quite some time but this was my first larges purchase to date and I know it won't be my last! More...
GN in CT
We have the True PS-825 for about 2 weeks and are really happy with it. The motor is very quiet compared to our old treadmill, and it is very easy to use. The delivery guys had to take it apart to get it into our basement but that was expected. Once they had it in there they put it back together and tested it and all was good. Looking forward to trying some of the programmed run/walks in the system. More...
Carl And Tara