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G

Gordon's Ace Hardware -South Loop

Chicago, Illinois

(152)
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Reviews (152)

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4.5/5

152 customer reviews

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25 December 2019

OMG!! There was a strapping young lad named Ian, so helpful OMG!! His knowledge of nails was second to none. My day was terrible until Ian helped me pick out my aluminum screw and took so much time out of his day to help my feeble cause.

Reviewed on Yelp

21 December 2019

Wow !!! Talk about fabulous customer service this is the place for it. I was shopping for a Christmas wreath and all they had left was a model on the wall. They proceeded to tell me they would give me an additional five dollars off the model and make sure it worked. I've been to other ace hardware stores locally this is your place don't miss it thank you Ace Hardware in Norwood Park More...

Reviewed on Yelp

14 December 2019

Helpful staff. Mixed some new paint from an old formula and it matches pretty well.

Reviewed on Google Maps

20 November 2019

Zach is the best! Exceptional customer service!! They truly care about their customers. Very grateful to Zach and his team. People like you make our lives better! More...

Reviewed on Google Maps

13 November 2019

Many items are available

Reviewed on Google Maps

13 November 2019

VERY HELPFUL PEOPLE

Reviewed on Google Maps

13 November 2019

Nothing beats those helpful hardware men Friendly and inviting atmosphere.

Reviewed on Google Maps

21 October 2019

Great location and friendly/knowledgeable staff!

Reviewed on Google Maps

15 October 2019

I am extremely pleased with the customer service I received from Marty. He was extremely knowledgeable and helpful. My project would not have had a good outcome without his recommendations.

Reviewed on Yelp

14 October 2019

Nice

Reviewed on Google Maps

14 October 2019

Conveniently located and they carry a great selection in case you need to pick up something for cleaning or repair. They have most of the items you'd need to fix issues in your downtown condo. I was also able to find the correct metric carriage bolt and nuts to repair the front axle of my broken scooter. The prices are high like you'd expect for a south loop location, but you can't beat the convenience when something emerges that needs a quick fix or if you forgot to pick up something for your remodel project. More...

Reviewed on Google Maps

7 October 2019

Zach is fantastic! Very helpful, patient and attentive! Great customer service!

Reviewed on Google Maps

22 September 2019

Ran in here for a quick fix to the head of my grandfather's cane bought some super glue everything was easy to find friendly staff

Reviewed on Google Maps

26 August 2019

They have most things you need.

Reviewed on Google Maps

22 August 2019

We went to have our bent, near-broken house key duplicated and the employee who helped us, Will, was very nice and helpful. While he didn’t have the correct key to cut, he tried a different model and it worked. Thank you. More...

Reviewed on Google Maps

8 August 2019

Great local hardware store for condo owners and students downtown.

Reviewed on Google Maps

24 July 2019

Very Convenient Location, Friendly Staff, Nice Prices & Always Have What You're Looking For. Only Downfall It's Usually Difficult Getting Help Finding Something If You Don't See It.

Reviewed on Google Maps

22 July 2019

A helpful staff and great selection. Rod was especially awesome with making a custom paint color for me. Will gladly shop here anytime.

Reviewed on Yelp

9 July 2019

Convenient

Reviewed on Google Maps

9 July 2019

Clean, well-lit store. Well organized with helpful and friendly associates .

Reviewed on Google Maps

30 June 2019

The hidden gem of the southloop for guys who fix things at home...from getting a copy key to replacement parts for you bathroom & between this place is a must before going online & order a piece.

Reviewed on Google Maps

30 June 2019

Can't imagine the neighborhood without this Ace!

Reviewed on Google Maps

30 June 2019

Convenient...to where i live.

Reviewed on Google Maps

25 June 2019

Very helpful and friendly! Had everything I needed and coupons, rewards, and supports local schools.Something to be said for a place that treats a woman in a hardware store like a she mayyyy know a thing or two.

Reviewed on Yelp

31 May 2019

The have a good selection and try to be helpful.

Reviewed on Google Maps

30 May 2019

.

Reviewed on Google Maps

17 May 2019

Very helpful. Try to find salesman in Home Depot... ha. I had 3 in 3 seconds here. Ill be back.

Reviewed on Google Maps

7 May 2019

Love this old school store, always find just what I went for plus other stuff I had no idea I needed!

Reviewed on Google Maps

7 May 2019

Great staff and always there to help the customer. Also like that they always have what I need, while not having to roam aisle after aisle at a big box stores.

Reviewed on Google Maps

7 May 2019

Helpful assisting me when I only had a short time to shop.

Reviewed on Google Maps

7 May 2019

Very friendly and helpful staff

Reviewed on Google Maps

3 May 2019

Rod is awesome! He figured out an easy solution to an issue I was having. On top of that he's just a really nice, super professional guy.

Reviewed on Facebook

7 April 2019

Friendly and knowledgeable staff always willing to help

Reviewed on Google Maps

7 March 2019

Excellent service

Reviewed on Google Maps

7 March 2019

Friendly helpful service also speeds up shopping

Reviewed on Google Maps

2 March 2019

I am so happy to be living so close to this hardware store. It has saved me many times when I needed something a simple as a nail/screw or battery. It is a great pleasure every time I step in the door as someone is always greeting and asking how they can assist me, walking and guiding me to the right aisle/location. This place perfect for all the small items you need to complete your projects at home! More...

Reviewed on Yelp

7 February 2019

They have everything, seriously. If they don't have something they will work with you to get it from another Ace Hardware. I recently went in looking for help restoring a wooden box. The staff was able to point me to a product that would do what I wanted. The staff member also had first hand knowledge of how the product would work, a plus when you're trying something new.Keys are cut here too. More...

Reviewed on Google Maps

7 January 2019

Helpful staff and the store is easy to navigate

Reviewed on Google Maps

7 January 2019

Great store and helpful staff

Reviewed on Google Maps

7 December 2018

Very helpful. Had what I needed although the sales help followed me a lot and I felt like they were watching to see if I stole anything

Reviewed on Google Maps

7 December 2018

These guys are always helpful and attitude free, always seem to find what I'm looking for there, & even when it's not there they have suitable substitutes, so far No Complaints..

Reviewed on Google Maps

7 December 2018

Very Helpful & Friendly, I highly recommended this place.

Reviewed on Google Maps

7 December 2018

Clean organized with helpful friendly staff

Reviewed on Google Maps

7 November 2018

Very helpful, knowledgeable staff

Reviewed on Google Maps

7 November 2018

Love this place. It's closer to my workplace and can easily pick up what I need for small home repairs.

Reviewed on Google Maps

7 November 2018

Great service !

Reviewed on Google Maps

7 October 2018

Friendly place

Reviewed on Google Maps

7 October 2018

Find every thing there

Reviewed on Google Maps

7 October 2018

They know their stuff and are very helpful.

Reviewed on Google Maps

7 September 2018

This hardware store is fantastic. The Manager and the Assistant Manager helped us with getting some door hangers fixed. Thank you!

Reviewed on Google Maps