Hidden Hills, California
133 customer reviews
Cassandra Washington
Ms.Dawn did a wonderful job. Great customer service it was effective,sound and, she appeared to be very knowledgeable. Tech arrived 30 minutes before scheduled time which was awesome and was done in a timely manner. This is our second go-around with a GHS tech and Dawn made this experience pleasant and reassuring. If we need any additional services I hope we have the opportunity to request Ms Dawn. More...
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Colton H.
Awesome service! Loved my equipment and the tech did a great job explaining everything.
Reviewed on Yelp
Dan C.
We've used ghs for years. Love the service. No one is perfect, ghs has never pushed the upsell.We were broken into once years ago and ghs was great through it.Will recommend
Reviewed on Yelp
Ricky Welch
Ross Soto did a great job helping us with our alram
Reviewed on Google Maps
Janet Delgado
El servicio al cliente que obtuve fue de primera calidad, la Srta. MarÃa Echevarria me explico paso a paso todo lo que requeri en mi llamada, se tomo el tiempo de explicarme como funcionaba el servicio . Fue una grata llamada, tenia problemas con mi panel, no es la primera vez que tengo problemas con el panel, otras veces he llamado y hasta ahora es la unica vez que estoy satisfecha con el servicio, gracias a Maria Echevarria . Deberian de tener un entrenamiento a los empleados de como tratar con paciencia a un customer, ese servicio me fue dado hoy por la Srta. Echevarria . Muchas gracias . More...
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Patricia Smith
Special thank you to Omar for really taking his time on explaining to me how to arm and disarm through my app.
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Carlos Benitez
Maria provided me with the best customer service!! If you have any questions or concerns request to speak with her.
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Estephania Magallanes
I called in and spoke with Jacky C, she assisted me with addressing all my concerns, she was really kind & informative.
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Terrance Smith
I called in a few days ago because my mom needed help with her alarm system first I got this lady that didnt want to help me, but I called again and spoke with Jackie Castro and she was great, helpfull and know what shes doing.
Reviewed on Google Maps
Felicia Adams
I remember speaking with many people at GHS but that Omar guy the other lady was talking about he is great, I was having this terrible beeping that was driving me crazy and he guided me step by step on the screen and told me how to make that stop.
Reviewed on Google Maps
Angel Lajara
Maria fue la mejor representante que me ha ayudado y me han explicado las cosas. Gracias por todo.
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Priscilla Guzman
I want to thank Jacky Castro for being so informative and answering all my questions
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Jose Romero
Few Months ago Salvador Santacruz installed an alarm in my parents house, I appreciate him been able to do it on a Sunday, when I was going to be home. Salvador did an amazing job installing it, very professional and polite. Before Salvador made it to our house we were debating if we should get the alarm or not. But when Salvador came to our house and introduced himself, his happy spirit that he carries with him. Changed our mind and we ended up keeping the alarm and we love it. Keep up the great job Salvador and you will go places. I recommend GHS to family and friends. More...
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GOC Odua
Britta Jewell is an excellent staff I have ever come across. She is nice and very competent with her work. I would have cancel the service
today but thank God she came in. She is amazing.
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Sally Quintero
Great customer service Dorothy Alaniz is the best !
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Michael López
Lourdes Garcia has been super helpful with me! Thanks!
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Maria Almanzar
Dorothy Alaniz went above and beyond to get me a tech out to my home the same day I called. Great company overall!
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Ramon Salguero
Quick and easy is what I like, and that is exactly how this process went. Let's not forgot about the outstanding customer service provided by Dorothy, she hit every point in a quick manner. Thank you guys
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Alex Arellano
Great service if you're just starting up a business, awesome prices and Dorothy Alaniz placed the cherry on top with her exceptional customer service. Def recommend!
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katia capeles
Thank you Lourdes Garcia for answering all my questions and for you outstanding customer service!
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ronaldo claros
I’m giving Elmer all the starts he was great he answered all my questions fast and clear. Honestly best customer services experience I have had over the phone.
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Cynthia Salas
Highly impressed with the customer service provided by this company. Dorothy Alaniz was professional and helpful with important information.
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Gracie Vela Real Estate Agent
I spoke to Dorthy Alaniz who was a great young lady. Her calm demeanor and soft-spoken voice really helped me. She was eager to help and was sincerely interested in what I had to say.
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Robert Barrientos
Caesar kamandala was friendly and knowledgeable. Thank you Caesar
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Anthony Tranos
It’s been a pleasure in talking to customer care agent Elmer, He was able to clear the service payment. Thank you
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Antoni Michelle
Courtney fletcher
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Nallely VenZor
Edgar was patient and extremely helpful! I highly recommend this company! Thank you for the great service!
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Lizbeth Pulgarin
Anissa Cortez
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Beslin Contreras
Dorothy Alaniz has the best customer service !!! I will definitely ask for her every time. Made everything so easy and simple , thank you !!!
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Karina Lebron
Lourdes Garcia was so helpful!! Great service
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Angel Sandoval
Lourdes Garcia me brindo un servicio de excelencia!!
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May Orti
Honestly the best security company there is. Some lady named Dorothy Alanis helped me tremendously. If you're looking for a company with a quick response and an excellent customer service team, GHS is the way to go.
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Dizzy Hoskins
Great security system and customer service. Dorothy Alaniz was beyond helpful
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Carlos Ponce
Great company!grate service by Dorothy Alaniz
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Oscar Poblano
Great customer service, very satisfied with the information Dorothy Alaniz provided. Took the time to answer all my questions and concerns.
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Audrey Duke
I had a woman named Dorothy Alanis & she helped me soooo much... she was super professional & answered all of the questions I had. Definitely recommend this company
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Briana Ponce
Great customer service. Dorothy Alaniz went above & beyond to help me make sure I knew everything there was. Would definitely recommend & tell everyone to go to her for exceptional customer service! She deserves recognition for making this company a great one! More...
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Rafael Alaniz
Mr Elmer helped me with my service. I’m glad he answered all my question.
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Maria Hernandez
I called today about a new service and a gentlemen Elmer helped me. I’m glad I moved from ADT. Good service
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Supreme Kozart
Good customer service I spoke to Elmer and he was very nice to me. I recommend this company, I’m glad I resign my contract with them.
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Robert Williams
Talk with Mr Caceres and he was able to reset my alarm system. Thanks for the help
Reviewed on Google Maps
Christina Seay
Dorothy Alaniz is the best! Great customer service skills & resolved my problems without getting me flustered. Thanks hun! You made my day a lot better by knowing your job & answering the questions I asked. Stay blessed sweetie. Keep up the great work! More...
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Ashley Newhouse
Courtney Fletcher was great with assisting me with my password reset.
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Lesly Canales
They have great services I spoke with Mr. Elmer and he answered all my questions and concerns.i will recommend to family and friends.
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Saira Grin
Edgar was amazing and answered questions I didn’t even ask! Thank you I highly recommend!
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Carola Cuevas
Lourdes Garcia was amaizing bringing me service and getting me to what I asked for.
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yaima calderon
Lourdes GarcÃa is an excellent customer service representative, she helped me step-by-step, and made sure I kept my calm.
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Alissa Garcia
Miss. Dorothy Alaniz was very patience and professional helped me get all my questions answered. Highly recommended this company!
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KARLA PONCE
Great customer service by Dorothy Alaniz!! Beyond helpful and very respectful ! Thank you so much!
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Juan Pena
Awesome company. Amd the great customer service I received from Dorothy Alaniz was exceptional! I would highly recommend them.
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