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Reviews (22)

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Iris G.

4 March 2019

Booked the 2018 Cadillac Escalade for a teen birthday party. Setting up a reservation was easy and communications was great. A day before the event I received a text confirming details. I had sent a copy of our itinerary prior to event date and it was followed perfectly. We were on time to each location. Driver was courteous and was kind to accommodate a non scheduled restroom break. The experience from beginning to end was a great one! More...

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Kathy Z.

4 June 2018

My corporate company has used Five Star Limousine of LA consistently over the last year. At times, we've needed a fancy stretch limo for special occasions. Usually, though, we need car service to/from LAX. Either way, this business delivers a stellar experience every time.Five Star Limousine is quick and easy to schedule a ride with. Simply call or email your reservation details -- I prefer email so I can spell out the airline, contact number, pick-up address, departure time, etc. They will take care of the rest. LA has the worst traffic imaginable, but thankfully Five Star Limousine always sets a reasonable pick-up time that gets us to LAX with time to spare. Trust me, even if they suggest a time that seems early, go with it. You do not want to regret it later when you're sitting on the 405 with only 30 minutes until your international flight. As someone who is absolutely terrified of missing a flight, I like to have rides confirmed well ahead of time so all of our company's travelers have plenty of leeway to navigate through busy terminals and argue with security. Drivers show up ahead of the scheduled pick-up time, whether it's a ride to or from LAX. If you are having them pick someone up from an airport, be sure to tell them what name to write on the sign they'll hold up at the Meet & Greet / Baggage Claim area. Make sure you give them one or two phone numbers to have on file. Ask for the driver's name and number if that's what your traveler needs for comfort. If you have a last-minute issue, tell them ASAP. If they spy an issue, they will call for clarification. I've accidentally typed incorrect times for flights once or twice, and they've caught it while confirming my reservation. Phew!I truly appreciate the attention and effort this company puts in to ensuring its corporate clients have a pleasant experience. Mary and Mike are so helpful and attentive, as is their staff. John, Jack and Gilbert are the drivers we've worked with predominantly -- always a great time. More...

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Jairo B.

1 March 2018

Amazing service top to bottom , driver was super nice and limo was super clean also the owner was really nice and was able accommodate us with a nice limo at a super good price for my parents wedding on short notice! Definitely using them and recommending them in the future. 6 stars out of 5 in my opinion More...

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Xabi A.

4 December 2017

I reserved a limo with this company for a bachelors party and I had a great experience with them. The night of the event I received a text message with all information. The service went very well, the car was very clean, and they had really nice music. The driver Ray was wonderfully nice and polite. I couldn't ask for better service. More...

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Ramas M.

4 December 2017

We had a wonderful experience this past weekend with excellent service from this company. I was very impressed right away with the level of customer service. The receptionist Angie was so knowledgeable and sweet. She gave me the best options for my event. The bus was clean, beautiful very modern! I will use them again for sure! More...

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Alya A.

15 November 2017

Beyond grateful for the excellent communication, the amazing price and the 100% professional service. I would highly recommend Five Star Limousine of LA , and use their services in the future. They provided the best limo style party van to/from my 22nd birthday cruise; everyone was comfortable and had fun onboard.Thank you!!! More...

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Navid M.

12 November 2017

I had a great experience with this company. Very professional, on time and courteous. Would call them again and recommend them to my friends.

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Svet L.

10 November 2017

My experience was just amazing. Our driver was really nice and very helpful, he came early than the initial pick up time. Looking forward to using them again soon.Thank you.

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Sunny P.

14 September 2017

I recently used Five Star Limo for my birthday.  Booked it with Mary, she is amazing!  I had some specifications about what I wanted and I was assured to have exactly that.  Driver showed up on time and the limo was stocked up and clean!  Definitely had a terrific experience!  I would highly recommend Five Star Limo to all my friends and fam More...

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K.T. C.

15 November 2016

Excellent service! I dealt with Salpy for my reservation, who accommodated everything I requested.We rented a stretch limo for my son's birthday party. The driver arrived earlier than expected, which we appreciated. The limo was very clean and had plenty of refreshments for my son's young guests. Our driver was very nice and professional.We had to end our rental time an hour earlier than expected, and Salpy kindly gave us a discount for it without any hesitation.I highly recommend this service to my friends and fellow Yelpers! More...

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Garen C.

28 April 2016

Recently used there service and the Limo was 20 minutes earlier then the scheduled pick up time. Very professional, clean and stocked well. Had a great experience. Highly recommended. Thank you! More...

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Sue B.

9 May 2015

I was very happy with Five Star Limousine.  There was a bit of snafu with my son's prom transportation, so I needed a 6 passenger at the last minute.  Mike was very accommodating and very pleasant to talk to.  I was concerned about the previous reviews, so I asked a lot of questions and he put my mind as ease.  I had a good feeling, so I went with it.  The Limo was very clean, they were not only on time, but even a bit early, there were plenty soda's and water for the kids, and even champagne glasses (per my request) for sparkling cider.  AJ was their driver and was also very assuring and professional.  All in all, a great experience.  We will be using Five Star in the future.  Thanks Mike and AJ!!! More...

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Dee N.

17 September 2014

The is truly a 5 star service place. From the booking process, to the limo we got, to the driver that was so patient and professional. We had multiple stops and the driver knew the way to every one of them without us having to direct him, and was early and waited for us in between stops and was so pleasant about it in July heat!  We booked a stretch Escalade for our wedding and they went above and beyond and upgraded us to a top of the line Escalade and provided a bottle of Champaign since it was our wedding. I would definitely recommend them for any of your transportation needs they are absolutely the best More...

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Araik M.

26 July 2014

Awesome service !!! Met Avo he was a great driver very will definitely book a ride again .

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Tara F.

14 July 2013

Rented a limo for my bday on 7/12/13, rented a Chrysler 300 12 passenger and when the limo arrived it was a SUV limo! Was surprised for the upgrade they gave us and the driver was super nice and we all had a awesome time!! Definately recommend this limo service to anyone who is looking for one! I will use this limo company again if I ever need too! So happy with the outcome!! Thank u five star !! I give u five stars as well!! : ) More...

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John S.

13 April 2013

I found them here on yelp, along with 15 other limo services that I was considering. Five Star Limousine of LA gave the best deal and we were extremely satisfied with everything from the booking to the round-trip ride. Our driver, Alan, was professional yet personable and overall great. He was very knowledgable about how to maneuver thru LAX and thru Los Angeles on our return trip. I would highly recommend them and would definitely use them again. Thanks!!! More...

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shahin k.

25 November 2012

I actually found these guys from limos.com. The company rep (Namoi) contacted me through email initially quoting me on the type of limo i had requested for my wedding. She was very consistent with responses and answering my questions. On the day of our wedding nov 24th. The limo showed up on time , not a minute late. The bridal party was running late and the driver had no issues waiting. I had the driver make a couple of stops to take pictures before reaching our wedding destination.  The driver was extremely friendly and accommodating.  The service was professional and the price was very fair. I will definitely use this company for my future limo neesds.  Good job guys. More...

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Chris D.

13 January 2012

Hired them last year for my Oscar party and they were great, both car and driver. Hired them again this week for the People's Choice Awards and their driver Gilbert was fantastic, knew all the best ways to get into downtown during rush hour (no small feat) and was very personable. Managed to leave my 5pm appointment and still make it to the Nokia before the doors closed and telecast started at 6pm, a two-hour trip in my car turned into a 45-minute miracle thanks to Gilbert and Five Star. More...

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Neil P.

8 January 2012

Limos baby.  LIMOS.One of the difficult tasks in renting a limousine service is trying to find one that will give you great service as well as competitive prices.  I found that perfect combination in Five Star Limo of LA.I found this company on the internet after clicking almost 8-10 links.  I was pretty close to settling on another company but I decided to take a chance and give Five Star a call.The website was nothing spectacular but it did have a very healthy fleet compared to other companies.I got on the phone with Mike Gartchian and he was extremely friendly.  He asked me all the pertinent questions regarding my event and he offered me a number of vehicles that would fit my needs.  The best part was Mike offered me a vehicle that wasn't even on the website and that was the perfect ride for the event.On the day of the event, I contacted Mike who supplied me with the information regarding the driver and the vehicle.  I called the driver who gave me his exact location and what time he would be arriving.  He was running 5 minutes late because of traffic but when he didn't take a single minute more than that.  The driver was dressed to the T, opened doors for the passengers and kept in constant contact with me until he arrived to the locationCONS:-- website ( make it a little more flashy )PROS:-- service- price- professional (dressed to the T)- punctual (+/- 4-5min based on traffic)I would definitely use this company for future events and recommend others to use their services More...

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John L.

2 December 2010

This company definitely lives up to their name. They were extremely professional, the car was comfortable, clean, and luxurious, the driver was friendly & on time, and they have great prices.  I would definitely recommend them, and I look forward to doing business with them again. Thanks Mike and Max! More...

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Angie K.

22 March 2010

As a wedding planner, I'm happy to recommend this business. Mike at Five Star Limousine of L.A. has been an absolute pleasure to deal with. He's been very responsive and their prices are unbeatable. They also had a nice selection of vehicles in their fleet, from buses, to town cars, to a couple of fabulous Rolls Royce vehicles. I can't recommend them enough. They are based in LA, but they serve Orange County as well. Call Mike if you want a great deal. He's a joy to work with! More...

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ivanova

24 February 2009

Mike was very professional, gave me a great package deal for my girls night out. The limo was fantastic, he was punctual and kept in touch with us throughout the night. There's nothing like having fun in peace and knowing that you have a safe way home. I have him on speed dial now even when I go to the airport. More...