Waukegan, Illinois
60 customer reviews
Yana Cohen
A true gem! Alice and Brendan were great with helping us choose the right baby grand for our daughter. They were knowledgeable, pleasant and spent the time showing us every detail of the Kawai we had our eyes on. Purchasing a grand piano is a big decision with many options at various price points so it was helpful to have them guide us. We are very happy with our purchase and experience. Highly recommend! More...
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Jennifer Flatley
These guys are always so amazing and professional each time I have the chance to work with them, from piano recitals to community events. It's places like this that our community needs more of and that's why we will always support them. More...
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Abigail Abbatacola
Had been looking for some particular sheet music for quite a while and found just what I needed online at Family Piano Co. They worked with me personally to get me just what I needed at the best price. I highly recommend Family Piano Co - love when I can buy from small business rather than Amazon! More...
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Sherry Cohn
Truly great service in all ways concerning music either with pianos or any other instrument. Entertains the public too with phenomenal music performers, solo or groups. A true gift to the Arts in Waukegan. More...
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Sara Stene McGuinn
I had a wonderful experience buying my piano here. Alice was friendly and knowledgeable, and my new piano is just gorgeous. Can't wait to start playing it. Highly recommend. More...
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Ronald Prenta
Great piano teachers with new piano bought at Family Piano. Alice and Brandon are very nice and knowledgeable. I personally completed their piano classes, even though it was far to travel to and I’m “older”, their teaching style motivated me to come again and again. They taught me the basics and I’m able to apply now to new music. Enjoying very much! Thanks again!! More...
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Ron Hilton
Attended a performance by the Jazz Spectrum band in the Family Piano Co.'s Riverside performance venue.
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Trinh Pham
TEACHING PIANO ENGLISH AT STUDENT HOUSE I am an expat from Malaysia with over 30 years of teaching experience. Graduate with ABRSM , Associate Trinity (ATCL) & Licentiate Trinity College of London (LTCL) IN TEACHING I have books and teaching tools for each grade to build a good foundation for THEORY and AURAL. There should be many piano books with various styles to enjoy playing with for adults and children. Classes at student house in district 2 and 7 only Please email : richardloo168@gmail.com or call: 077 86 747 88. Thank you More...
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Marina Veiler
Wonderful piano store and music school. Highly recommend. They also have a lot of sheet music. Alice, the owner, is amazing, and would go above and beyond to accommodate your needs.
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Chevy Chevere
Very friendly people. Best piano, music lessons and more. Highly recommend
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James Mills
Carole bought me a Kawai piano for my birthday if you are in the market this is the place to go
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Kathleen Leitner
While Family Piano was not able to take my piano, Brendan had a most helpful list of possible resources and I was able to find a good home for my piano. Thank you Brendan!!!
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Lynn Chestler
The owner of this company was extremely helpful to me as I tried to sell our piano. His name is Brendan Alviani and he gave me so much information even though I wasn't actually doing business with Family Piano. I would recommend him to anyone looking to buy a piano because he was so knowledgeable and honest. Great guy! More...
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Kristi Vaccaro
Beautiful venue for live music. Great store. Run by lovely people. Don't miss this gem!
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Mary Carr
I was interested in selling a used piano. While Brendan had to say "thanks, but no thanks" on my piano at this time, he provided me with a wide range of information on the how/who/where to sell a used piano. He certainly didn't have to do that, and I am very grateful for his help. He obviously is focused on providing service, even when there's nothing in it for him. More...
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David Adams
We love Family Piano! That place is absolutely amazing! They balk at nothing when it come to pianos. Alice, the owner, is an amazing individual with a huge vision and the ability to back it up. She has been an incredible support for us. She fully stands behind her products with all her heart. She knows the business and she knows pianos like a master craftsman. She has been a joy to work with and I cannot imagine going elsewhere for my musical needs. Thank you, Family Piano! Our community truly does need you!!! We hope you continue to be around for a very long time! More...
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Luis Vazquez
Wonderful place in northeastern Illinois to attend a classical music concert, the prices are so seasonable and no parking fees! tremendous place to visit if you enjoy Jazz, the personnel at Family Piano are so knowledgeable about music that I always come home tremendously happy after an evening at their Riverside Concert hall!But above all, Family Piano is a Music store business and as such they are so good at selling and servicing what they sell that you will become not only a repeated customer, but a returning friend. Try their classes too, they have teachers for many instruments and they are perfectly qualified to teach you to play and to enjoy music much more! I am doing all of the above with them: bought instruments, attended concerts and I am currently taking piano lessons, couldn"t be any happier! Luis. More...
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John Komocar
A satisfied customer here. Family Piano went out of their way to accommodate my special request when purchasing a baby grand piano. The request involved modifying the piano, which was executed quite well, to my specifications. So, good price, good service, and local. What's not to like. More...
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David Pratt
Alice at Family Piano was, and remains, my most trusted piano technician. Her close attention to my old Steinway B along with her honest and informed advice set her apart in the area. I would go to her store for any music need without hesitation. More...
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Shelley Anderson
A great piano store a bit off the beaten path, but well worth the drive! The staff know their stuff about pianos. I've known Alice for nearly 25 years and she is sharp and helpful and kind. Weather you know a thing about pianos or just that you want one, Alice or Drew will give you all the time and information that you need to feel great about your purchase. The prices are right! More...
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Karen Anne Mahoney
When they say family, they mean it. Huge array of lovely pianos available--both new and used. Owners are very welcoming and helpful and give you as much time as you need to look for your perfect piano. Absolutely no high pressure sales, just helpful kindness. Family Piano also has a lot of wonderful piano books and sheet music available to keep my library well-stocked. More...
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Margaret
Awesome piano store and information resource. My husband wanted a piano but I didn't even know where to start. They helped me find a reasonable one and offered many options from renting to purchasing. When my husband was ready to upgrade, we went back and purchased again. Super friendly and knowledegable. More...
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Kevin Ervin
Family Piano is great! They helped provide the pianos for the KEYED UP KENOSHA piano event going on all summer in downtown Kenosha. We love Alice and the entire FAMILY PIANO family! More...
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Nadiya Mandziy
Family Piano Co. is a wonderful family-owned business that gave me and my piano students a great opportunity to hold a recital there, which made my students, all of the guests and me happy. Thank you Alice for a warm welcoming and treating my students and a like family! I greatly appreciate it! More...
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Kate Mathey
Very friendly and supportive atmosphere, great place for learning music! My daughter has blossomed at Family Piano as a musician. She has been taking lessons for 5 years before coming to Family Piano, but it is here that she discovered her strength and freedom of performance. More...
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Karen Dennis
Family Piano is a very friendly, (like its name says) family focused piano store in Waukegan. They have a huge selection of pianos and a large room where the Waukegan Chamber Music Society presents concerts. Nice to have this resource for pianists and classical music lovers in this community. We all know piano lessons are the thing we regret not keeping up with! Give your children the gift of something they can enjoy their whole lives. More...
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Debs Kuhnen Grove
Family Piano is exactly what the title says. It is a great place and friendly, too, like home. They have a piano room and a cute coffee bar type place to have events or just go to hang out. I love looking out the window at the revine. It's really pretty. They are so good to the people that have events there, so helpful. Going soon to enjoy the atmosphere again. More...
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Wes Grau
Great place for musicians to find instruments, music and education. Great acoustic and digital keyboard selection!
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Jenny Chang-West
Love family piano! I’ve had great experiences with them from recitals to piano tuning! Highly recommend!
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Adrienne Kern McClintock
So friendly when we go in. Love seeing the performances for the Art Wauk.
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Karen Anne Mahoney
So kind, so helpful and the business is truly a reflection for their love of music and fine instruments. No high-pressure sales. They have a large variety of beautiful instruments as well as piano books and sheet music for your repertoire. Very much enjoy this family run business More...
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Sindhu Anantha
An awesome musical instrument store that offers a great personal touch. It is run by a wonderful family. They were very helpful in choosing my son’s first piano. Thank you for the wonderful work you are doing! More...
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Gary LeVine
Great Place. Bigger than you think when you start walking around!
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Brenda Rusch
Love my new Kawai piano! Brendan was most helpful - I appreciated his knowledge and great customer service!
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Paty Martinez
Beautiful place, beautiful people, beautiful music!
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Maricela Simon
Such a supportive place for learning. Best teachers.
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Rhonda Eun-Hae Garrison Haynes
Great staff! So helpful and knowledgeable. They had a great selection of guitars and other equipment. I left completely happy!!!! Thanks Family Piano Company!
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Morgan Witthoft
Not just a store, Family Piano obviously understand their civic role in building a good community, offering lessons, supplies, sheet music, and performance space - - the kind of place that earns your support and loyalty. Oh, and they are very friendly and have a good-sized assortment of pianos of course. More...
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Andrea Marcus Konz
I had been searching all over for a hinge pin for my Young Chang grand piano and couldn't find one - Young Chang didn't even have one. Alice found a pin for me and sent it. So grateful for her assistance. The piano looks great with the lid up! More...
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Greg Petry
Alice and her staff are the most community minded and arts supporters ever! (And they make good coffee with a nice view of the ravine and river). Looking forward to the upcoming concert series too. More...
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Amy Lynn Lonergan
I love the entire Alviani family.. so knowledgeable, hard working, and community-minded. For any of my musical needs, from piano tuning to Ukulele lessons, they are my first call!
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Jeff Lander
Great family-owned business that provided exceptional service on 2 pianos at my church. I would highly recommend them if you need your piano serviced or tuned.
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Mike Dixon
Family Piano, where they treat you like family! Sounds cliche, but it's true!!! An essential stop if and when you're in the neighorhood.
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Kelly Clingaman
Thank you Brendan! Even though my request was a little out of the realm of normal. The cardboard from the Pianos will help us out a lot.
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Hunter Prendergast
Alice and her team have been by our side helping any way they can. We feel like part of the "Family". Great job as always. Hunter Prendergast, Music Workshop
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Regina Jarvis
Great family owned business. Very friendly and helpful. Great place to buy a piano and take lessons.
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Nat Siri
They have an amazing selection of pianos and for great prices.
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David Maller
Great place! Great people! I have known Julie and the rest of the staff there for many years. They treat everyone like old friends and family. I have referred many satisfied friends and students who were very glad that I did. Family Piano Company really knows their stuff and love what they are doing, and they are passionate about sharing this with their customers. They are also very nice people and great to work with. More...
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Jennifer Conway
My son loves his lessons here! The staff is great & it is a wonderful musical atmosphere at Family Piano.
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Ang Jacksack
Family Piano is absolutely wonderful. They always have a good environment, quality instruments, and incredible staff. My piano teacher always holds recitals here and I even gave my senior recital in their store. The tuners are very knowledgable and skilled. I would definitely recommend Family Piano. :) More...
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