Fairfield Inn & Suites Dallas Park Central

Fairfield Inn & Suites Dallas Park Central

Fairfield Inn & Suites Dallas Park Central locationDallas, TX, Dallas

(38 Reviews)

Among the unpredictability of business travel, it’s good to know there’s a
hotel you can count on to deliver an experience that feels just right. For
your business needs, our meeting room is convenient, aordable, and
perfect for board meetings, training sessions, or small gatherings.
Meeting Room
• 678 sq. ft. of space
• Complimentary WiFi
• Strike AV equipment
• DVD player
• Flip Chart
• Two built-in whiteboards
• Complimentary LCD projector
and screen
• HDMI/VGA hook-ups
• Catering available upon request

A refreshing outlook on travel has arrived at Fairfield Inn & Suites®
Dallas Park Central. With comfortable spaces to meet and work, free hot
breakfast, and free Wi-Fi throughout, we have what you need to stay on
track. Check in to a hotel experience that allows you to maintain
momentum and stay productive while on the road.
• Spacious guest rooms with mini-refrigerator
• Business center with printing service
• 24/7 Market with snacks and beverages
• Swimming pool and spa
• On-site guest laundry
• Fitness center
• 100% Smoke free
• Marriott Rewards® Frequent Travel Program

Fairfield Inn & Suites Dallas Park Central Reviews

Reviews


Review of Fairfield Inn & Suites Dallas Park Central by Michael Barron
5 13/06/2018 Michael Barron

Helpful, courteous, very friendly. Good location for getting on/off highway. Beds&pillows very comfortable. Nice pool, but no hot tub, stays open til midnight. Variety of TV channels.Filling breakfast. Extremely safety conscious. Every thing locks up at 7:00 for controlled entry. Highly recommended. Andrea behind front desk is absolutely wonderful!!

Review of Fairfield Inn & Suites Dallas Park Central by Hollowlujah X7
4 06/06/2018 Hollowlujah X7

The rooms are very clean, staffs were all nice,if you needed anything just press 0 and they will get it done for you, only problem I had with room 311 is that the a/c unit thing they have in the room keeps making a rumbling noise and shakes. They also have an in door pool open from 6am- 12am acessible only with your room key cards. Sidney is awesome if we had a problem she doesn't wait or give us the round about and try to take care of us(ง'̀-'́)ง keep up the good work Sidney.

Review of Fairfield Inn & Suites Dallas Park Central by J D
4 27/05/2018 J D

Overall not a bad experience here but not fantastic. The pros: the staff were all very friendly, the rooms were quiet and the location of the hotel is close to a lot of good food. The cons: wasn't the cleanest hotel, the food at breakfast was sometimes neglected and old (the strawberries actually had mold on them) and the parking lot seemed less than secure. While there I saw a couple in the next door hotel's parking lot trying out car door handles to see if they could find an open one. This hotel did have a security guard at nights who walked the parking lot at times and did make me feel better about my car being out there all night. Overall for the price I would consider staying here again if the location was so close to where I needed to be again, I wouldn't go out of my way to stay here.

Review of Fairfield Inn & Suites Dallas Park Central by Adewemimo Pinheiro
5 22/05/2018 Adewemimo Pinheiro

Just one night here ... seems I've been here for a week The front desk staff are amazing, smiling and friendly welcome from them Comfortable beds, cleans bathrooms and good environment, more than a 2star hotel. Keep it up

Review of Fairfield Inn & Suites Dallas Park Central by Ilona Crosby
5 01/05/2018 Ilona Crosby

This hotel is recently renovated. Rooms where nice and clean. There is mini fridge, microwave and coffee maker in the room. Staff was really friendly. Breakfast was really good! A lot of different choices. And everything is clean and orderly. It has an inside pool. Good location with a lot of dining options around it. Really enjoyed our stay!

Review of Fairfield Inn & Suites Dallas Park Central by Misty Martinez
5 27/04/2018 Misty Martinez

Excellent service, great rooms. The Bed was very soft and comfortable, pillows excellent. I get a great nights sleep every time I stay here. I teavel for work so Im usually pretty tired, I always get a great room, staff here is exceptional at making your stay extra worth it. Rooms are clean and comfortable!! Breakfast is good too. Only disappointment, pool out of service temporarily, other than that, Amazing place to stay!!

Review of Fairfield Inn & Suites Dallas Park Central by Caleb Crosby
4 26/04/2018 Caleb Crosby

The hotel is nice and clean. The staff was courteous and professional. The amenities are nice. They have an small gym and an indoor pool. They also have a nice continental breakfast. Very close to many good restaurants in the area.

Review of Fairfield Inn & Suites Dallas Park Central by Daniel Reinoso
4 25/04/2018 Daniel Reinoso

The rooms were neat and tidy and the shows on t.v. were great. However the elevator seemed a bit slow and small.

Review of Fairfield Inn & Suites Dallas Park Central by yusuf bello
3 22/04/2018 yusuf bello

Ok place to play around. ...not very romantic. The staff was very nice and gentle.

Review of Fairfield Inn & Suites Dallas Park Central by Linda Krueger
4 19/04/2018 Linda Krueger

Nice clean room. Very nice front desk person. Had some trouble getting mini fridge to get cold.

Review of Fairfield Inn & Suites Dallas Park Central by Kimberly Bikoski
3 16/03/2018 Kimberly Bikoski

Nice overnight accommodations. Breakfast is not good and is crowded. Front desk personnel are very friendly.

Review of Fairfield Inn & Suites Dallas Park Central by Andrew Wunder
5 12/02/2018 Andrew Wunder

Very nice staff, good breakfast. Hotel gym had dumbbells up to 50 lbs, which was nice.

Review of Fairfield Inn & Suites Dallas Park Central by Matthew Newman
5 29/01/2018 Matthew Newman

Stayed two nights, really clean hotel with friendly staff. Easy 20 min drive downtown. I would recommend it to anyone needing a place to stay in the area

Review of Fairfield Inn & Suites Dallas Park Central by Moataz Al-bayati
1 14/01/2018 Moataz Al-bayati

Worst experience ever, rooms not clean, we reserved king bed, when we checked in they said it is not available and gave us queen one.
The breakfast is a regular continental one, nothing special.
The only good thing is the people working there are very very friendly and nice, but you need a good and clean room also, which is not available.

Review of Fairfield Inn & Suites Dallas Park Central by Yader Zelaya
1 13/01/2018 Yader Zelaya

Entire second floor where we stayed smelled like marijuana and the odor was extremely strong from the room two doors down from us. When I say strong I mean overwhelmingly potent that the entire floor smelled.

Their are two security guards who roam the floors all night that could have said something to the front desk about it..... instead they turned a blind eye. And let’s be honest if the hotel needs two cheap unarmed guards roaming the floors all night it’s probably not in the best neighborhood.

The pool although indoor and supposedly “heated” was ice cold. This is the only reason I chose this location above several others. My kids only last 30 minutes until their lips turned blue and we had to leave.The elevator smelled like marijuana and cigarettes.

The staff was nice, breakfast was good, and the room was mediocre for the price. We were missing shampoo and were given two lotions instead. Well yes I could have gone to ask for some, but I realized it at 1 am while I’m the shower..... I stayed here because of the great reviews. And hope you find this review helpful in choosing to not stay here. Seriously as a Marriott rewards member and someone who has stayed at lots of Marriott locations, you’re better off at a springhill suites, for the same price and a way better experience.

Review of Fairfield Inn & Suites Dallas Park Central by Priscilla Tadievu
5 30/12/2017 Priscilla Tadievu

Nice service, efficient and friendly employees. Clean rooms. Breakfast is great. I love everything about Fairfield Inn & Suites

Review of Fairfield Inn & Suites Dallas Park Central by Kristina Harris
5 18/12/2017 Kristina Harris

Location was easy to find with lots of parking available. Breakfast was decent, but lasted until 10am so that was a bonus in case I wanted to sleep in. Rates were the reason why we visited this hotel and this was worth more than we paid. I didn't get to visit either the pool or the exercise room but both looked quite enjoyable if you had any downtime to venture. There were a bunch of kids running around during my stay so be aware that this is definitely a kid-friendly location.

Review of Fairfield Inn & Suites Dallas Park Central by Lynda Nwonye
4 27/11/2017 Lynda Nwonye

Great staff, I wish I knew her name the young lady was amazing she was able to put my family on the same floor and get us all accommodated quickly. She was able to answer all of our question and even helped with getting up checked out quickly when we had an early morning flight. the hotel over all is nice and the cleaning staff was there early to get the rooms cleaned fast in the am.

Review of Fairfield Inn & Suites Dallas Park Central by Amy Gorman
1 Amy Gorman

Boyfriend and I live in Fort Worth, had to work late event near this hotel on New Year's Eve, stayed here to avoid driving home with drunk drivers on the road. Before booking the hotel, we checked to see if we could have late check out of 2 pm. When we checked in, again I asked for late check in and was told we could check out at 2 pm and that a note would be made for housekeeping so that we wouldn't be disturbed.

At noon, we are awoken by housekeeping banging on our door, and VERY forcefully trying to open it, despite having the do not disturb sign out. Because we latched our door, housekeeping was not able to get in (though they did try to loudly slam the door open despite this), however seconds later the phone starts ringing and I pick it up. It's the front desk and the lady is incredibly rude and short with me, asking if we plan on coming down right then or if I want to be charged for another night's stay. I just felt like I was being treated as a pest and an idiot at that point, especially since I made absolutely sure on two separate occasions that we could check out at 2 pm. At this point the fault lies solely with them. I told her that we were told we could have a check out time of 2 and that the man that helped us the night before told us he would make a note of it, but she snapped back that the latest we could check out would be 1:30. Ok, I'm sorry, but at this point, if you've already ruined the start to a person's day and have been incredibly rude and condescending to your guest AND the hotel has messed up COMPLETELY on their end with a miscommunication or what have you, the least--THE ABSOLUTE LEAST--you can do is just go ahead and maybe just... honor the original request? Or here's just a super crazy idea.. maybe even throw in an apology too? No. It was the opposite. She just very curtly told us we needed to be out by 1:30 and then HUNG UP ON ME.

Other highlights include:

One bath towel did not appear to be washed (little dark curly hairs and a small orange stain on it.)

When checking out, I tried to look at the front desk lady's name tag to get her name and she covered it with her jacket. Could've been a coincidence, but I feel like she knew she must have had been necessarily rude.

Due to rushing to leave earlier than expected, I forgot a somewhat expensive item. I realized I had left it that night after I got home, so I went ahead and tried to call them before I went to bed. The guy basically told me they might have it in lost and found which the day crew has access to. He said it was locked at night but if I wanted to call him back later he could maybe try to look for it. I decided to forget it that night and called again during the day. The lady who answers the phone just asks for my name and room number and tries to look it up on the computer...? Even though there's supposedly a lost and found? It was just really weird that I got conflicting answers from the man and the woman. I really just feel like maybe they didn't want to bother actually looking for it.

I did reach out to Marriott customer service later that day. I'm not really big on leaving super negative reviews, this is actually my first hotel review and I've stayed at a lot. But even after all of that awful stuff happened I still wanted to give them a chance to redeem themselves on their end before going any further. The lady I spoke to on the phone basically just took a report of what I said and forwarded it to the manager of the Fairfield and told me to wait up to 3 days to hear from the manager. Kind of an impersonal way to handle it if you ask me. I finally got an e-mail from the manager and all it was was a standard apology letter assuring me that the issues were brought to the staff's attention and thanking me for my stay. Man, that really just felt like the ultimate slap in the face after everything that happened. Bringing issues to your staff's attention isn't going to do much to undo the way I was treated or replace my lost item.

Never have I encountered such terrible customer service at any hotel, or any business at all for that matter. I am still incredibly angry and upset and the way we were treated. If you run a business in hospitality, your goal should be to make your guests feel comfortable and welcome. This hotel was anything but hospitable. If your staff makes mistakes or miscommunicates with each other, they need to take responsibility for that! The fault does not lie with the guest! I have booked a Fairfield stay for my boyfriend once before in the past, but this was my first stay at one. It definitely left a lasting impression.

Review of Fairfield Inn & Suites Dallas Park Central by Marvell Byrd
5 Marvell Byrd

I love it here and with the indoor pool makes it even better

Review of Fairfield Inn & Suites Dallas Park Central by Joseluis Castro
5 Joseluis Castro

My favorite hotel where i spend the night every time i go to dallas,very clean,very convenient and very friendly personnel.

Review of Fairfield Inn & Suites Dallas Park Central by John Moore
5 John Moore

Great place to stay. . Easy access and very friendly staff. We stay at Marriott and mainly Fairfield Inn when we travel and have not been disappointed yet.

Review of Fairfield Inn & Suites Dallas Park Central by Sheletta Young
5 Sheletta Young

Staff was great,,,the hot breakfast awesome and the pool, simply amazing,,, Overall experience OUTSTANDING�

Review of Fairfield Inn & Suites Dallas Park Central by Stacy Cook
5 Stacy Cook

Great room, clean! Breakfast was wonderful! Centrally located for shopping and other attractions. Pleasant staff!

Review of Fairfield Inn & Suites Dallas Park Central by Luis Morandi
5 Luis Morandi

Very pleasant stay. The front desk clerk, Joseph, went above and beyond to make our stay very pleasant. Thank you Joseph. Recommend place to stay. The indoor pool is very inviting 🏊🏼🏊🏼‍♀️. Will stay here again.

Review of Fairfield Inn & Suites Dallas Park Central by Kushal Shetty
5 Kushal Shetty

This place is one of the best, we always stay in Marriott we do go back becouse of Jon Mitchell and Gregory

Review of Fairfield Inn & Suites Dallas Park Central by Tiffany Haggerty
5 Tiffany Haggerty

Very pleasant stay. The front desk staff was friendly and helpful.. They went above and beyond to make our stay very pleasant. Housekeepers where very attentive and caring to our needs.. I FELT AT HOME.. Thank you guys so much. Recommend place to stay. The indoor pool is very inviting ��. Will stay here again.

Review of Fairfield Inn & Suites Dallas Park Central by Danise Hoffman
5 Danise Hoffman

We are staying an entire week in this hotel. It has been an excellent experience! The staff is amazing, especially Mary! Everyone is so sweet! Beautiful facility. We love the pool!

Review of Fairfield Inn & Suites Dallas Park Central by Jose Coll
5 Jose Coll

Excellent services. Thanks so much to lady work Friday and Saturday 3-11 and Sunday 7-3. She is amazing, friendly and excellent job in front desk. It’s was great saw again. (sorry for not remember name).

Review of Fairfield Inn & Suites Dallas Park Central by Brittany Whiting
5 Brittany Whiting

This hotel has been one of the most memorable hotel stays I ever experienced! My girls surprised me with a bachelorette party in Dallas this weekend! Not only did they surprise me, but the hotel staff was amazing! Erica delivered a beautiful bouquet of flowers to bless my upcoming day! You all are wonderful!

Review of Fairfield Inn & Suites Dallas Park Central by Vicki Amos Hightower
4 Vicki Amos Hightower

Front desk greets you every time you come in. We stay here every time we are in Dallas but the last few times the breakfast has not been as good as it was a year or so ago.

Review of Fairfield Inn & Suites Dallas Park Central by Marcos A Rodriguez
2 Marcos A Rodriguez

Maintenance of Hotel is VERY POOR! Toilet backed up, called front desk was asked if I wanted a plunger to do it myself. RUDE! Was offered another room after saying some choice words! 2nd room no better! Shower head was broken shot more water up to ceiling than for me to take a shower. Won't be staying here again!

Review of Fairfield Inn & Suites Dallas Park Central by Barbara Reid
4 Barbara Reid

Cydnie Brown & Felicity Aasland were very helpful in making our stay much better. Robbie Robins the General Manager and his staff are really deligent in making the hotel better. The breakfast was amazing and the beds were comfortable. Will be back.

Review of Fairfield Inn & Suites Dallas Park Central by Anthony James
1 Anthony James

Unfortunately my friend and I were victims of theft while staying here and of course the favorite line was "we are so sorry but we are not responsible for any belongings in a car" "do you see the sign" I will say in fairness of the hotel it's self good brand, clean rooms, satisfactory service... no hot tub though...

Review of Fairfield Inn & Suites Dallas Park Central by Laurie Jean Cote
3 Laurie Jean Cote

The front desk crew in the evening was just ok, the morning crew was very friendly and welcoming. The room was large and clean, the iron stuck to my clothes and needs to be replaced. No hot tub but nice pool. Decent breakfast!

Review of Fairfield Inn & Suites Dallas Park Central by Cathy Haddox
2 Cathy Haddox

I stayed at this hotel one night. My first room smelled strongly of cigarettes and the bedside table still had wet rings where a glass had sat, clearly not cleaned. I requested a different room. The second room had a dirty bedspread and the sink in bathroom did not come on (turned out it was just turned off-didn't think to check that). So, I called and changed rooms again. The high point was the service. The clerk was apologetic and accommodating, very helpful with a smile. I wish I had gotten her name. It was a young girl, worked on night of July 5th. She was wonderful through it all. I won't be staying here again but great job on the service, just needs cleaned better and hopefully would improve the smell in the rooms as well.

Review of Fairfield Inn & Suites Dallas Park Central by Cole Gering
1 Cole Gering

We checked in late , they put my family of 4 in a king room and claimed they had no roll away beds without even checking. The Tv did not work, cockroach scurried across the bathroom floor as I was going to the bathroom and there was a dirty wash cloth left in our shower. Customer service was horrible and the cleanliness was subpar

Review of Fairfield Inn & Suites Dallas Park Central by Gina Jones
2 Gina Jones

Room was fine, hotel clean, breakfast decent BUT... We called the front desk and got the ok for a late checkout at 1pm. We put the Do Not Disturb sign on the door. Housekeeping knocked on the door even with the sign at 12:15pm staying they had no record of late checkout and rudely demanding to know who ok’d it. I told her the front desk. 15 minutes later while I was in the shower they tried to open the door (didn’t knock) but I had the latch on. When we checked out I told the housekeeper I was going to complain but she said my complaint would count against them because they weren’t informed by the front desk. No apology or anything and was very rude again telling me I didn’t even have the member status to get a late checkout. Btw I was comped the room by another hotel I booked that was overbooked.

Fairfield Inn & Suites Dallas Park Central


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Fairfield Inn & Suites Dallas Park Central on Google Maps

Company Location

9230 Lyndon B Johnson Fwy, Dallas, TX 75243, USA

Fairfield Inn & Suites Dallas Park Central Q&A

Company Q&A

What do you love most about your job?

I love the opportunity to meet and collaborate with a wide range of people and being able to have the flexibility to make our guests happy!

Why should our clients choose you?

In addition to the great customer service Marriott is known for, my client will have the opportunity to work with one person from start to finish. The same person that reaches out the client after the lead is the same one that with them every step of the way even after the event. In addition, we can offer sleeping room group rates on location and Marriott Rewards Meeting Planner points!

Services provided by Fairfield Inn & Suites Dallas Park Central

Services

Catering Available

AV equipment complimentary

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