Exterminex Pest Control Inc.

Exterminex Pest Control Inc.

Exterminex Pest Control Inc.  locationBiltmore Shores, New York

(8 Reviews)
  • 5 hours average response time
Exterminex Pest Control Inc.  Reviews


Review of Exterminex Pest Control Inc.  by Vicky V
5 05/05/2018 Vicky V

Couldn’t recommend this company enough. Cindy and Jason were so accommodating in answering all of our questions over the phone and getting someone out here to help with our little raccoon problem ASAP. Our assigned technician, Doug, arrived exactly on time, went under our deck, and had all the little critters removed within an hour and a half. So much more competent and humane then your run-of-the mill animal control company. Five stars.

Review of Exterminex Pest Control Inc.  by Elesha Khan
5 11/02/2018 Elesha Khan

Spoke to the owner about my issue, he took his time and was very helpful to me, the price was affordable. They were very professional and came on time to the appointment. Thankfully there is no more bugs in my home. I trust this company and will definitely use them again if needed. I highly recommend them for your pest needs!

Review of Exterminex Pest Control Inc.  by Vicky M
5 10/02/2018 Vicky M

Excellent service!. They always let you know when they're on their way. The people are very nice and professional. They solved my problems in timely manner. Good job!. I would highly reccommend them!

Review of Exterminex Pest Control Inc.  by Lilly Vincenti
1 07/02/2018 Lilly Vincenti

Awful company all around horrible service they charged me $600 for squirrel removal I didn't care about spending that money as long as the squirrels were gone but they came back with vengeance never gone so they do not fix the problem. Stay away from them they are scam artists. Crooks

Review of Exterminex Pest Control Inc.  by Nadine Roper
1 26/08/2017 Nadine Roper

They do a great job but the windows they give you for their arrival are never met.

Scheduled three appointments and each time was an issue: first time they gave me a window "before 2pm". Told to call in the morning to get tighter window but manager calls me and asks me to be there in 45 mins. Had contractors at another house and got delayed in leaving the house so manager Jason Brodsky worked out a later time 2:30pm. The later time came and went and called to find out that the exterminator would not arrive until 5:30-6:45pm. When I complained about this, he quickly pointed out my earlier appt I could not make.

Three days later I called for another appt which they quickly fit me in which was great! Cindy has been very accommodating. They were scheduled to come by noon. They didn't arrive until 2pm.

Today they were scheduled to arrive between 12-4 but got a call that they would not arrive until 5-6pm. When I called manager Jason Brodsky to cancel and express my disappointment and displeasure, the first thing he pointed out was the first appointment I could not make (again) then continued to be argumentative. I informed him that I was not going to argue with him and had to end the call.

If customers aren't happy, they should be able to register their issues without a vendor getting defensive and finding fault with them instead. This business could be better at getting to customers homes closer to times given and treating customers more professionally and respectfully. Perhaps they overbook and cannot handle their workload well.

Hopefully others will have better experiences than I did.

Review of Exterminex Pest Control Inc.  by Bob B.
5 03/06/2017 Bob B.

Good customer service...good/knowledgeable service technician...explained, was thorough in taking care of problem and went about professionally to finish the job!

Was with them in the past and called them back now because they are good at what they do...

Review of Exterminex Pest Control Inc.  by Peter Grassel
1 18/05/2017 Peter Grassel

These guys are worse than the rodents they trap. Inept incompetent and when you fire them they just keep coming back just like the varmints they are supposed to be removing. Whatever you do stay away from this company

Review of Exterminex Pest Control Inc.  by Sergio Perez Parras
4 14/08/2016 Sergio Perez Parras

Fueron de ayuda

Exterminex Pest Control Inc.

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  • 5 hours average response time

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