Excell Investigation

I have never seen a firm that takes their job so seriously. They always set their own benchmark of their work quality. It is always great to see such committed people who inspire yourself also. Full respect to them.

They really select the best for their investigation team. I have come across a case where the evidence was in a laptop and the data were already deleted. But thanks to the cyber and data experts of the Excell investigation team, they succussed in rectifying the data which helped me to get full justice. I will always be grateful to them. More...

It is very hard to prove the infidelity of your spouse to get actual justice in the case of marriage. One of my friends was facing this problem and finally, we hired the Excell Investigation team for investigation. They did a fantastic job and helped her to get justice. More...

I don’t think so that any of the investigation companies are as professional and sharp as they are. I belong to an insurance company. Sometimes people try to apply for fake claims. So, we have to check well whether the claim is genuine or not. For that, we have taken help of Excell Investigation company many times and we have always found their search the truth. They really help us in finding out the actual fact. More...

If you are in Los Angles and you are facing any child custody issue. Do not go anywhere there. Just contact Excell investigation. They are not only very professional but also very emotional also. They try their best to provide you the best service. Trust me I have seen in my case.v More...

Fernando was who I spoke to. He had a Spanish accent and was rude to me on the phone. I will not be calling them back.

Reviewed on Yelp

Excell Investigation is truly brilliant in searching out the assets. Their decays of experience in this field are automatically shown in this field. I was facing a property case for which I wanted some dept evidence against my opponent. I cannot tell you how smooth they made this work for me. It would not have been possible without their support. More...

Updated Review: 5 StarsAfter a swift reply from Jim to correct the errors that were made in handling my case and make good on their end, I am updating my reply. Jim not only made a genuine apology to me, but took swift action in correcting the mistakes that were made in handling my case, including dismissing two employees who were involved. Where I am from, that is exactly what would have happened, and so for this he immediately regained my trust.Finding the person I needed to serve the TRO was not easy. Jim kept me updated with phone calls all the way up to the end, assuring me that he would see that the TRO would be served and all loose ends tied up.I said in my initial review that we are all human and sometimes make mistakes. It's what we do to correct those mistakes that matters. Jim and his team were 100% professional. Whereas my initial experience was extraordinarily disappointing, it is now extraordinarily impressed. Should I be in need of services like this again, Excell will absolutely will be my first call.* * * * Initial Review: 1 StarTL;drIn seeking the service of this business to serve a Temporary Restraining Order, I was charged a total of $595.85 in three payments. A total of two attempts were made to serve this person, first at 8:29am and three days later at 2:26pm. What is the likelihood that the average person is going to be home at either hour? More...

Reviewed on Yelp

My sister-in-law filed a case against me regarding a property my mom owned. Unfortunately, I misplaced my copy of the Power of Attorney for the said property. Excell Investigations came to save the day, finding a copy of the original document. More...

Excell YelpTL;drIn seeking the service of this business to serve a Temporary Restraining Order, I was charged a total of $595. 85 in three payments to two separate companies. A total of two attempts were made to serve this person, first at 8:29am and three days later at 2:26pm. What is the likelihood that the average person is going to be home at either hour?--Full Review:I chose this business after reading nothing but 5 star reviews. My experience has been significantly less than that.I contacted Excell on April 27 to serve a Temporary Restraining Order (TRO). A man I spoke with who did not give his name quoted me about $130-150 and said they would work aggressively to serve the TRO ("we bang on doors and talk to neighbors"). Later that day I was contacted by Fernando, who was very friendly. He quoted me upwards of $300 for the same job. When I asked why I had been quoted two significantly different prices, he assured me to not worry and that it would likely be the lesser amount given that I had supplied Excell with ample information (name, DOB, address, DL number) to locate the individual to be served. On April 28 I received an invoice from Process Server One to pay $130.55 and did so immediately. I felt confident given the turnaround time from when I spoke with two employees and when I was charged that the job would be done shortly thereafter.Over one week later, on May 7, I received a payment receipt from Excell Investigations for the amount of $309.00, which included a 3% credit card fee. At no point was I contacted between April 27 and May 7. My total charge was up to $439.55. I texted Fernando asking to clear up why I had been charged so much for a single process service. He directed me to talk with his "operations manager" Jim, whom I called.Jim told me that he is the owner of both Excell Investigations and Process Server One, and to "not worry about the money" as whatever overcharges would be reversed, and the job of serving the TRO would be handled expediently. He asked me to forward the invoices to his email address, and I did so within five minutes of our call. From looking at my credit card statement later, I learned that on May 8 (the day after I spoke with Jim) I was charged for a THIRD TIME in the amount of $156.30, for which I received no invoice nor payment receipt. My current payments for a process service to serve one TRO to one individual is now at a grand total of $595.85. I emailed Jim at 9am May 10 asking for his help to clear up the overcharges and get an update on the TRO being served. 40 minutes later, I was cc'd on an email wherein he asked another employee to follow up.That employee (Andria, located in Colorado), sent me two separate emails that had only attachments. The first included details of the two attempts that were made to serve the person who I have filed the TRO against. The second email included a Non-Service Report for $125.I then emailed a reply to both Andria and Jim asking them to confirm if this meant that only two attempts were made to serve the TRO (at 8:29 am and 2:26pm), and inquired about the amount I had been charged. To his credit, Jim promptly replied to "please refund" me, and that three more attempts would be made at no cost. Three days later, I received no email regarding this refund, nor did I see a credit back to my credit card. Today I followed up with yet another email at 7am, this time attaching the updated TRO form with the new court date to have the party served.As of this writing -- nine hours after my last email -- I have not received a reply from either Jim or Andria, nor have I received a refund. I have since disputed all charges with my credit card company as the service was not rendered.So, to sum up: in seeking the service of this highly-rated business to serve a single TRO, I was charged a total of $595.85 in three payments to two separate companies. Two attempts were made to serve the TRO, at 8:29am and three days later at 2:26pm. Why were these attempts made when a person is least-likely to be home? How about coming before the average person has already left for work or around/after dinner time? But what do I know, I'm just a regular guy, far from a seasoned investigator with decades of experience and a multitude of employees.Anyone who has to reach out to a private investigator is obviously in a bind and in need of some special service. We are all humans. Most of us are doing the best we can. I understand that some businesses hit bumps in the road, but the lack of coordination and communication here has left a very bad taste in my mouth. I am extraordinarily disappointed. More...

Reviewed on Yelp

I really appreciate the private forensic investigator Gerald that help me get my missing husband location after the Police Department couldn't find him for 15 days, i'm very thankful to Gerald, contact gerald2003 @consultant com with helpful and credible responses.

Reviewed on Yelp

This review has been removed for violating our Terms of Service

Reviewed on Yelp

I highly recommend Excell Investigations if you need to find a missing person or just locate someone.  I used Excell to help find my son who was missing and Fernando Villa did an excellent job helping to find my son and was very detailed, and persistent in his search efforts. Most importantly he seemed to genuinely care about the well being of my son and demonstrated passion in finding him and getting him home.  If you need to find anyone I highly recommend Excell and Fernando specifically. Thanks Fernando for working hard to ensure a positive outcome for my son.  I feel blessed that he is ok now. More...

Reviewed on Yelp

I would like to really recommend excell investigations.  I had a situation where I had to serve a landlord that was very evasive and was impossible to find.  Nizar milbes, was able to find the individual and serve him for my dad. This guy was a real crook he would rip off tenants by trying to take their deposit after he would kick them out.  He was slick enough to get out of the case but Excell able to find a new address and this time they didn't even charge me the next time around.  thank you so much for your service. More...

Reviewed on Yelp

Where do I start? Well if I could give 10 stars it would'nt be enough I've worked with Nizar Milbes the case manager for about 3 years now and this man has over delivered and has gone way above the realms of customer service! I was going through a very pressuring situation at the time I first utilized this service. I won't go to much into my personal story but basically I was trying to have someone served with a legal notice but had no clue where they lived or even how to find them. That was no problem for Nizar all I had was a name literally to go off of no date of births or phone numbers I could produce to help however within the first 30 minutes of hiring Nizar called me with a list of family members and addresses where the individuals live and by the next day less than 48 hours they were found and served! How cool and so totally releiving that he got back so fast I immidiately knew I made a great a choice and was very lucky for finding Nizar! It was because of this 3 years later I again would need his help! Luckily I was able to reach Nizar Milbes again he remembered me right away and as I explained my current situation he did something that amazed me very much by helping me with no fee! If you are in need of this service just do yourself a favor now and just call Nizar Milbes! You won't regret it I can promise you that! More...

Reviewed on Yelp

Probably the best private investigators in all of california! I was involved in an auto accident and the guy who hit had no driver license or insurance. He told me that he was a mechanic and he would pay for the repairs and fix any issues. However after a few days he just blocked my phone number and disappeared. I got the police report to try and track the guy down but the address he provided to the police was an old address where he no longer lived at. My plan was to sue the guy but I couldn't serve him if i didnt have his address. So I contacted 2 other investigator companies to track the guy down but they were no good to me. They couldnt even find any information on the guy l, even when i provided the guys ID. But then i was referred to excell investigations by a good friend of mine and it was the best choice I ever made! They were able to provide me with the information I needed to take the guy to court and he even had to pay me the very affordable costs to hire excell Investigations. I would  highly recommend them and use them again in the future! More...

Reviewed on Yelp

This review has been removed for violating our Terms of Service

Reviewed on Yelp

Thank God for this company.With all the stuff going on with the pandemic and all that I had to call five investigation agencies tell someone was able to actually speak to an actual investigator and he gave me some very valuable advice on my Situation. Due to the current situation  John offered me a zoom consultation meeting and didn't even charge me for the consultation fee.Hopefully when I   get more money I'm most Definitely I'm gonna have them start my case.I got a call back from another investigator I had left a message for and he didn't seem to be that experienced. More...

Reviewed on Yelp

I needed an investigator due to a problem I had of a 10 year ongoing, long, drawn-out divorce, because the soon-to-be-ex husband had stolen all of our money and assets, and refused to settle the divorce unless I capitulated to everything.  He had also before he physically assaulted me, threatened my life, and disappeared, previously lied to courts to have me thrown in jail so that he could steal everything from our homes, and he took out a fraudulent restraining order against me which took me a couple of years to get removed after I proved to the Court that he was lying on both issues.   Further, he deserted me with 3 dogs, several cats, no food, and no money.  He had the heat, electricity and hot water cut off in the home I was living in.  So that is how I lived for 2 years while looking for any work I could find.    Then a year later, he evicted me from that home that we both were supposed to own and I had put money into.  But he had lied to me about signing a quit claim deed, saying I needed to sign it for a refinance, and that he had put the house back into our Trust after the refinance was completed.  But he lied and had not done that.  So I lost and was evicted from that home I helped to purchase.  I had to sell my other home to pay for the attorneys fees.  So, I was forced to live in my car for 2 years while looking for attorneys and investigators to help me.Additionally, I was having to sue my husband for Fraud and Theft.  That was a lot to take in, for a woman who though she was happily married to a heterosexual male for a couple of decades. Three attorneys told me my situation wasn't possible to resolve.  My arrogant husband actually thought he had won.  So I got rid of the attorneys who said they couldn't.  Then I found a 3 other attorneys, 2 criminal attorneys and 1 civil attorney who said they were able to get my job done.Then, I found Nizar Milbes at Excell Investigation through a referral from an acquaintance, after I interviewed several other investigators.  I decided to chose Nizar because he was so knowledgeableof the business, he took a genuine interest in my problem, and his services were priced well.John used many different approaches and investigation techniques while investigating my case.  He used GPS tracking and surveillance cameras.  He had his investigators stake out the home where my soon-to-be-ex and his girlfriend were living, along with 2 other people.  The investigators gathered the information I desperately needed on all 4 of the  individuals.  They uncovered criminal activity on my husband and his girl friend, who had stolen all of our marriage assets, as well as a lot of monies and assets that were mine before I even met my husband.  Nizar also completed hours of computer research, performing background checks, and finding addresses, phone numbers, hidden bank accounts, social media interactions on xxx porn sites, finding job locations, associates, business dealings, court records,  purchases,  etc. He even found other stolen property that I wasn't even aware of.  Because of Nizar's hard work and diligence, he was able to provide me with an extensive Report and full documentation that I was able to provide my attorney.My attorney was then able to move forward and prove to the Court that my husband had indeed committed Fraud and theft.  After 10 years, a Jury of 12 convicted my soon-to-be ex in a Court of Law of Fraud and Theft and awarded me a generous Judgement.Consequentially, I was able to get my the divorce andsettlement that I had been fighting for years to get.While I have not yet been able to find the doll my mother gave me when I was 6 years old, that the jerk and his girlfriend stole from me, I was able to find some of my antiques that they stole from me and took half way across the Country.  Also, because I won my Fraud case, the Jury doubled my Fraud Judgement against my husband, and I am able to recoup about half of the money that was stolen from me, plus interest.I consider myself quite fortunate to escape such evil.  My only regret in this whole ordeal is that my criminal attorney who had promised me the "experience of a lifetime" when my ordeal was over, died before my ordeal was actually over.  He would be very proud.Thank you to Nizar Milbes and your investigators for helping me to  get my divorce after 10 years of Court battles, and for helping me to win my Fraud case, and for helping me (through your work), to recover a lot of what was stolen from me.I highly recommend Excell Investigation. More...

Reviewed on Yelp

I was getting some bizarre transactions when checking my bank account online, and I had also been getting ultimatum letters from some places of business I would never even consider even going to. This being said, I had remembered a transaction that I had made about a month or two prior at a place in Torrance that just didn't seem right... normally I am quite vigilant over conducting any form of business, but I'll admit that I was had this time around.After the painstaking routine of having to contact my bank and credit agencies of fraud, I began narrowing down some possibilities on how my identity could have been stolen, and it all pointed to this business in Torrance.I wanted to really dive down into finding out what the hell was going on, so I asked a few people what route I could take. One friend suggested I look into a private investigator, and Excell Investigation in Downey was recommended to me. I did call some other agencies, just for the sake of consultations/pricing and finding out whom and what I'd be dealing with. Honestly, when I called these other places, and asked to speak with an experienced investigator, most of them came across as being rather arrogant. It seemed to be a real burden to them to even consider looking into the issue I brought up to them. But when I had spoken to Nizar Milbes at Excell, he was clearly someone who knew what he was talking about. He was really well versed with various investigation techniques, and super professional about it.Not only was Nizar a wizard in this sort of field, but he was super cool and provided excellent customer service. He even kept me completely up to date on the investigation. And there were results! I managed to get the evidence I needed to go after that business for willingly using my card information for their own use, and took them to court. They had no chance, and wanted to settle immediately. I got the money back that they had been wrongfully "charging" me, and while I would have liked to have left them a really bad Yelp review, they're gone. Apparently they closed down a little while back. So good riddance to them (although they'll probably try something shady later on somewhere else). And thank you very much to Nizar and Excell Investigation for giving me the leverage I needed! More...

Reviewed on Yelp

had a family situationi. I never heard of private investigator never heard a private investigator before  I never knew what they really did. My attorney advised me to look for one so casually I went on Yelp and seen Excell investigations reviews. I can tell you I was very skeptical because I wasn't very versed in the industry.  I got to tell you that they were very professional and caring and helped me out throughout the whole process. Every time I called them for an update they always available and they actually I many occasions contacted me with quick updates. They also gave me a very detailed invoice along with videos and a written report detailing everything that they did. I will definitely look for them again in the future if I need similar help More...

Reviewed on Yelp

I used this place for a job and I can say that they got it done. These guys are very professional and respectful. I highly recommend them to use and have great prices. Thank you for all of your help and looking forward to using again in the future. More...

Reviewed on Yelp

Thank you John! You made an awful situation so much easier. Excell Investigation is professional and reliable and I had what I needed same day. Couldn't ask for a better experience! More...

Reviewed on Yelp

I want give ross a 5 star rating. he helped me address and complete this issue I had pending for quite some time. I went to his office with a issue and he helped me out. because his heart and personal determination, he gave me an extra hand and opinion that changed everything, thank you ross. you helped out where I had no idea nor direction where to start. More...

Reviewed on Yelp

I needed a professional to investigate data on external drives and USBs. One in particular had a lose connection and was in jeopardy of failing. The more I may have messed with it the greater the chance of not retrieving the data. John's team was able to retrieve and copy the data so it would be available if the drive failed. A report was done and John had shown up to court to testify for my case. I needed a clarification on the report and John was more than willing to do so on the report. Much appreciated. Great to work with this company. More...

Reviewed on Google Maps

First off I want to thank John for his help and service I have a exotic car rental business someone was trying to steal one of my Lamborghinis I called up John and we safely got the car back thank you again brother you are my hero I highly recommend this company for anyone needs help with any kind of investigation loyal respectful

Reviewed on Yelp

I've been looking my biological father most of my life. I found my half sisters a couple years ago through <a href="/redir? url=http%3A%2F%2Fancestry.com&amp;s=4ae52470034613c49740fe964b3ae6bbfc4f178d05dcc5002e8e4b4eec107052" target="_blank" rel="nofollow">ancestry.com</a> and they refused to give me information about him. I tried different things including pay sites to track him down with no luck... <br>I called Nizar Milbes and though some very clever means, Mr Milbes found him in ONE day. I thought it would be impossible!!<br>Excell was great at communicating, affordable and very effective. Extremely grateful! More...

Reviewed on Yelp

My wife was in a car accident. The on-site police officer worte the traffic report incorrectly, evaluated the scene incorrectly and worte the statement of an eye-witness incorrectly. .. the officer got the witness phone number incorrectly so my insurance company couldn't even get in contact with the witness! <br><br>We would have accepted the report if it wasn't so blatantly against all common sense. Seriously, it had to be a rookie police officer probably a "D" student in highschool? <br><br>We needed someone to get an accurate statement from the witness. This is where Chris (private Investigator) came in to the picture. First, his response time was very impressive. His availability to pick up our phone calls was very impressive. If he didn't pick up, he would get back to me within a couple minutes. He did what he said he was going to do... which was to take a thorough report of the witness. There's a reason why this company has such great reviews. <br><br>I'm glad services like this exist. More...

Reviewed on Yelp

My husband and I were looking for a process server for a small business claim. Ross did an amazing job, from the beginning of our interaction he was responsive, informative, and very professional. I would highly recommend Excell Investigations for their expertise and professionalism. More...

Reviewed on Yelp

These gius did an awesome job. They went above and beyond what they needed to do to catch a guy that was literally a ghost. I tried everything to find them but even though it took them 4 months they finally got the job done. Guy was a ghost no records at all and it was a lot of back and forth but they really came through for me. More...

Reviewed on Yelp

Excell Investigations was very responsive and helpful! Both Fernando and John were incredibly nice and guided us what to do and planned out what we should look out for. Even though there were some difficulties in the meantime because it was our first time to hire a PI, they were very patient with us and reported live status on the spot. We will definitely come back to them if we need further investigations. Highly recommend them!! Thank you!!! More...

Reviewed on Yelp

I wanted to write a review for Excell again, as my first experience with them wasn't amazing but John turned that around quickly. <br><br>I had run into a few issues with my first request to them, but it turns out that John was out of town due to an emergency and the office was overwhelmed with requests. John immediately reached out to me to apologize when he was back in the office, credited me back the cost, and promised to make things right the next time around. He left me with his personal number and asked me to reach out to him directly if I had any additional requests.<br><br>I ended up needing another serving to be done so I reached out to John and the job was done so well and so smoothly. No issues whatsoever this time around, and John personally delivered the proof of service to the courthouse for me too as a service! I am impressed and my original opinion of the company has been flipped 180 degrees. <br><br>I highly recommend them and will definitely be using them for any future servings and investigations needed. More...

Reviewed on Yelp

I contacted Excel for information regarding these harassing ghost texts I was receiving.  I spoke with John who was very helpful and informative.  He also gave me 3 complementary phone number look ups. That was very generous of them. Thank you More...

Reviewed on Yelp

After going through a nightmare with another PI company (lack of communication and no progress) I dug around Yelp for a new PI. <br><br>John from Excell was excellent and I was pleased with their rates. I appreciated that he was honestly trying to help me out and wasn't just requesting more $. Communication was a breeze because he was always available and prompt with responses. The best thing was that I didn't have to wait a month to get something. Their turnaround time was just two days for my first report and the rest I got within the week. John also gave me some great tips. I would use them again. More...

Reviewed on Yelp

I would highly recommend this company for your investigative needs.  My law firm has used Excell in the past and would no doubt use them again as needed.  They are professional, prompt and reasonable to work with.  They never let me down. More...

Reviewed on Yelp

Excellent service and good quality guards. I highly recommend this company

Reviewed on Facebook

Excell investigations one of the good company in California...

Reviewed on Facebook

You guys saved me! Had a tough court battle where my spouse was not being honest about how much money she made which could have cost me thousands of dollars in alimony,they were able to get the evidence to prove my case .

Reviewed on Facebook

I have worked with the company multiple times and will definitely be working with them in the future for their excellence.

Reviewed on Facebook

I had a very serious situation with my business and the police department didn't help me because they were over overwhelmed and Excell investigations helped me threw the situation and was able to get me the answers i was looking for. Very professional and one of the best companies around for sure! More...

Reviewed on Facebook

Amazing agency , had a very tough situation with my business and i hired another agency that couldnt do what excell did. Thanks so much for all your Help

Reviewed on Facebook

I want to thank Fernando Villa and the rest of the Excell Investigation team for helping me find my mom.  You took a search that I have been doing on my own for 10 years and saw it to its completion in just under 2 days.  I appreciate the dedication, follow up, and passion that is shown in your work.  Thanks More...

Reviewed on Yelp

Great staff and agency

Reviewed on Google Maps

I used them and they are legit and very reliable. They will guarantee that they can get the job done and serve the defendant with a subpoena or your money back.  They will serve unlimited times if they have too or even pretend to be a postal guy or pizza delivery guy what ever they need to do to make serve the person.  They also will record the whole event so that you can have it as proof for the court. More...

Reviewed on Yelp

Nothing less then superb! They were completely professional throughout my dealings with them. They do an amazing job preparing for cases and gathering the evidence and information that is needed to win cases in court. They keep you updated before during and after they've completed the investigation. Great company and I was very happy with the results. They go above and beyond and they are extremely rigorous towards customer satisfaction. I'll strongly recommend Excell Investigation to anyone I know and I will hire them again in a heartbeat. More...

Reviewed on Yelp