Edgeworks Creative, LLC

What is your project? Who is your audience? What is your value proposition? Do you have a developed brand we will need to work with? Do you have a budget you need to work within? What is your deadline?

If your project is a website: do you have a domain for your website? What are your goals for the site? Is there any special functionality needed? Will the website be interacting with any other services or systems? Will you be selling on your website? How do you currently handle your email? What sites do you like to use and why? What sites do you dislike and why?

We start with a process of discovery where we clarify your vision and goals for the project, determine the stakeholders and audience, clarify why the project is important for our client and develop a strategic plan on how to implement the project. Most projects include some variation of initial design concepting, several rough design comps, a review with the project stakeholders, implementing stakeholder feedback into the design comps with another couple of rounds of comps to nail down the design, client approval of the final design proof, production design and/or coding of the project, proofreading, client review and approval and delivery of the project.

Our process is generally to meet via a video phone conference to discuss your project goals so we have a clear picture of what you are looking to accomplish. During that time we will ask a series of questions, based upon your individual project and after we have a sense of what you want, we then prepare a formal proposal. If you like the proposal and feel comfortable with the prospect of working with us, we will prepare a client contract, written in plain english, that outlines what is expected from you and what you should expect from us. We will need the signed contract in-hand along with your deposit to get started on the work. Depending upon how complex the project is, there may be subsequent milestones with payments attached to them and once your project is complete and delivered the final payment will be due. For all we projects we provide ta training session and 90 days free support. Bug fixes are always our responsibility, so if your site has an issue with functioning as it is supposed per our proposal, we will always fix that free of charge. Integrations with 3rd parties that break due to changes made by the 3rd party are an exception, and getting those 3rd party services to work again or switching them out for something else will be billed at our standard hourly rate.

It's always changing--one day is designing a brand and developing a menu and decor for a new restaurant, the next is implementing a complex website backend for a multinational brand, the next is working on a book design for an established author. It keeps it fresh.

Wanting to work for multiple clients with lots of different types of projects than constantly designing the same items over and over (with small variations) for a major brand. This is much more fun.

Edgeworks Creative brings together the talents of skilled Vermonters to deliver top-notch design services. Striving for excellence in all our work, we live and breathe design creativity; finding innovative solutions to client challenges is what we do best. Our team has more than fifty years of combined experience within the fields of marketing, advertising, web design and development, publishing design, and computer programming. We’re passionate about our clients’ success and go the extra mile to ensure client satisfaction, providing well-considered and well-executed plans for organizations of all sizes.