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ECI Communications logo
E

ECI Communications

Rockville, MD, Montgomery

(3)
‘19 Certificate of Excellence, 2019
ECI Communications logo
E

ECI Communications

Rockville, MD, Montgomery

(3)
‘19 Certificate of Excellence, 2019

About

Since 1989, ECI has provided effective, creative and innovative public relations, marketing, social media, graphic design and multimedia services for corporations, trade associations, government agencies, coalitions and non-profits nationwide.

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Reviews (3)

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Cindy Schaller

5 January 2018

AIMM’s website was outdated and no longer reflected our current mission and vision. ECI Communications worked with our team to identify our goals and key messages and then wrote and designed a new website that we are proud to direct clients to — it’s fresh, user-friendly and easy for us to update. ECI provided expert advice and quickly guided us through the process. They also launched and help us to maintain our social media pages, which we know is critical for our credibility and continued success. More...

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Libby Baney

5 January 2018

ECI Communications is a critical part of our team. Caren and her colleagues work tirelessly to advance our goal of educating consumers and healthcare providers about counterfeit drugs and illegal online pharmacies. Since we started working with ECI in 2014, the firm has planned and implemented numerous national campaigns on our behalf, each a resounding success resulting in print, broadcast, trade and online coverage by leading news organizations including ABC’s 20 20, Cox TV, ABC News, CNBC, USA Today, the Associated Press, the Wall Street Journal and The Atlantic. ECI also amplified our message by smartly using social media to draw attention to the issue and our campaigns. ECI works with us on each step of every campaign, from conception to strategy to implementation, to ensure our success.” More...

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Bill Ellis

5 January 2018

I’ve worked with ECI Communications for more than 2 decades and, because of that, Caren and her team are able to really understand our needs and make the very best recommendations. Over the years, ECI has worked with us in every capacity, including writing and designing the new BPS website; planning and implementing national PR campaigns; producing and distributing multimedia and radio news releases; producing dozens of videos; and writing and designing our specialty brochures and interactive annual reports. I also would be remiss if I didn’t mention that the media coverage ECI has generated for both the APhA Foundation and BPS has been among the most positive that the pharmacy profession has ever received. ECI consistently provides creative, high quality work and are always conscious of our budget while helping us reach or exceed our goals. Every member of the team is accessible 24/7 and provide such a high level of service that we often feel like we are their only client.” More...

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Videos (4)

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Q&A

A great website design starts with a deep understanding of your target audience and what they expect from their web experience. What may be a good web design to you and your team could be the exact opposite of what your audience members are expecting. So, when designing your website, it’s important to have a clear vision that aligns both your business goals and your target audience goals.

Who is your target audience?
What are your short- and long-term goals?
What have you tried in the past to achieve those goals?
What worked? Why?
What didn’t work? Why?
What do you define as success?

The most important part of the creative process is LISTENING. Getting the answers to the above questions is where we start.

Once we’ve completed the initial discussion, we prepare detailed recommendations with our fees.

Once our proposal is approved, we gather all of the relevant background materials required to move forward. Of course every project is different. For videos, for example, we need to identify who we will shoot, graphics required, etc. For websites, we determine what existing content exists and what needs to be written, acquired, etc.

The amazing relationships we’ve developed with our clients — many of our clients have been with us for almost 30 years! And my INCREDIBLE team!

The entrepreneurial spirit is in my family. All of us have our own very different and successful companies. It was fate!

If you read the testimonials on our website, you’ll see why clients trust us. No one - and I mean no one - provides the level of client service we provide. We become deeply invested in our clients and our work reflects that passion.

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