I've used them for years. Never have problems. They consistently deliver what I've ordered in good hot condition. The restaurants they have are different from other delivery services that I use. More upscale restaurants along with budget friendly places. More...
quick and great service!I would recommend them!
I was shocked as hell to find them so polite and amiable. Professional and polite. Unlike so many other places today. I cannot say enough about them! Thank you.Nicolenya CaltmanStarving Indie Author and Idiot Musician More...
I've been sick home with this virus running fever, I wanted Rosines Restaurant and couldn't drive, I decided to try doorbell dining, they were quick ontime and the food was delicious as Rosines is always delicious, still warm to hot, the guy who delivered was pleasant also. Thank you for your great service.
great selection, great food.
These guys steal flgreat Get the orders correct and on time Also very polite on the phone I Higjly recommend them!
Always a delight to order from here. Love the service, and have been using since their very beginning. Almost all of the restaurants the are connected with are superb! Which is why I wonder why in the heck they bother to have a business relationship with China Delight, where I ordered from tonight. I hadn't eaten at China Delight since the 90's and I should have let it be! GARBAGE!!! That was the worst Chinese food I've ever eaten in my life! Decided to keep our menu choices super simple because it had been years since trying; Shrimp appetizer, Kung Pao chicken, chow mein, and Mongolian beef = $75 for total crap! I would have gladly paid $75 for a round table pizza over this load of stink! China-not-so-delight will never see another penny of mine More...
When your health or wealth prevent you from DRIVING a nice CHOICE
We had a great experience. Staff was professional and very nice. Driver was nice as well.
I’ve ordered from Doorbell Dining several times and have always been pleased with the experience. The one time the food didn’t travel well I let them know and they had it notated on that restaurants order page within a few days. Will happily order from them again. More...
Good experience. I had no issues ordering with the app, food order was updated through delivery, driver arrived a few minutes early.
I ordered 5 lunches from Rosine's Restaurant. Doorbell Dining delivered them with a smile 5 minutes early despite it being during the busy lunch hour on a Friday. I was extremely happy with their service. The website is a little quirky but when I called their office for help, they were friendly and quickly resolved my question. Those customers leaving bad reviews due to part of their order missing or food arriving cold have to realize the restaurant packs the order, not Doorbell Dining. Also, the takeout containers the restaurant uses are not designed to keep food hot. If you don't have the ability or desire to warm up the food, you might order a cold dish. 2 if the 5 lunches we ordered were hot dishes and they arrived lukewarm but that was not the fault of Doorbell Dining.Doorbell Dining's service was impeccable! More...
My food was on time. Delivered warm. However the food itself was cooked incorrectly, not Doorbells fault, o way of knowing if my steak was cooked to my requests However they promptly called the restaurant and handled everything for me and had my order remade and redelivered in a reasonable amount of time. Very satisfied
I was hesitant to use this service because of the negative reviews, but they don't have much competition here and where I live, restaurants don't deliver. So I tried them, with low expectations. I was pleasantly surprised. The food arrived at the very beginning of the delivery window. I found the updates helpful, especially for a first time delivery I wanted to make sure the driver could find me. The driver was pleasant. The food was hot and tasty. This was my first time out with Doorbell Dinning and it wont be my last.Thank youupdate 5/19/18 - its been a month since I started with Doorbell Dining, and I've probably gotten 5 orders from then since. I have never had a problem, the app shows me the progress of the order, and I know when the driver is on his/her way. I wrote them recently and asked if they could add some restaurants and they said they would try and suggested that I also speak to the restaurants as well. thank you Doorbell Dining More...
rebekah whirley de wolf
Personable drivers. Had a bad experience with one initially but this interaction actually made me rethink bringing my business back. Will update as progress continues.
Great way to get food without stress. When it doesn't go the way it should they make it right. Thank you Jesse.
Doorbell Dining services have been a lifesaver for us in the past few months because our schedule is so busy that we do not have time to cook and we don't eat fast food so this is the perfect solution. Great service and very professional drivers. More...
I think Doorbell Dining is great. There are not a lot of restaurants that deliver on the Peninsula. It is great to be able to order food from a wide variety of places. I have generally had good delivery times (within an hour or a bit more for prime time on a weekend night). Twice I have had unacceptably long wait times (closer to 2 hours) but generally they have been very good. More...
Great job guys. Order perfect. Meal hot and on time. Text messaging great to let customers know status of order. Nice to be able to order food from downtown Monterey and have it delivered Carmel valley.
If I could give you 10 starts I would! Fast delivery, driver was nice, courteous and friendly!! Food was excellent. My Oder was placed at 4:15 food was at my door within the hour, Ninja service. Looking forward to my next delivery with Doorbell Dining- Will recommended this fabulous service to friends and family. Thank you for making this a wonderful experience. Hands down the best service, your staff is amazing. Keep up the good work Doorbell Dining More...
Great service and prompt delivery. Very helpful with a lot of good restaurants to choose from.
Doorbell Dining has been a lifesaver for our family these past few months. The service is impeccable and the delivery always arrives within the promised timeline. I love the text alerts with the status of my order. If there is a question on my order, I receive a courtesy call or text which I really appreciate. The drivers are always friendly and professional. More...
Overall, it has been great. Quick and easy and the drivers are very friendly. I have only had one issue with an order that wasn't complete - I wrote to the company's customer service e-mail several times and never received a response. I was surprised by that.
Steinbeck Real Estate & Steinbeck Mortgage just enjoyed a great luncheon that Doorbell Dining delivered...a delicious, warm & plentiful meal.
I was craving California Pizza Kitchen for dinner and this company gave me a way to get it without having to load up the kids right before bedtime. Their website is easy to use and tracked my order from the beginning until delivery so I could see exactly where my food was in the process. I was even able to see how long it would take depending on which restaurant I ordered from before I placed my order! They said it would take an hour but it only took 45 minutes... Always a plus. The driver was friendly and professional! Their delivery fee was extremely reasonable. I'll definitely be using this service again! What a great option since so many places around here don't deliver! More...
I have used doorbell dining dozens of times. Having had a dui 2 years ago I stop driving if I have had any liquor at all. In my case that means I order out often . Doorbell dining offers a nice range of options. I wish Lilian's, Cafe Cruz, Charlie Hong Kong's, Michael's on Main, and several others were available, but these are just the early days of what I hope is a total success for Doorbell Dining. The tips and fees make it a bit more pricey. My dui cost me $10,000.00 in hard cash. Every person I have interacted with at Doorbell Dining has been great. Warm, honest, good people. I have no stake in Doorbell Dining, I just like and appreciate them a hell of a lot.Mark G More...
Finally, a solution to deliver some tasty options that aren't just pizza.
OK let me start by saying first off how convenient secondly they do not cook the food themselves so if it's not correct or cooked right it's not their fault. And they will go to a number of restaurants in the area and pick up your food for a small fee and deliver it to you work or home More...
For one half of the people who comment badly saying the food is bad, that's not their fault. They don't make the food. The deliver the food to you from another place that did make it, so if you have problems, blame them. And second they are helpful and convient.They do have their ups and downs, but over all it's okay. More...
I have had great experiences with them...although sometimesthe restaurants do make mistakes , they always make it right in some way. I have used them often and for a long time. More...
Ben is a lifesaver. I ran out of food at my luncheon today and he was extremely helpful in helping me order more quickly. He had a driver ready to pick up the food and deliver it for me . I was so impressed with his customer service. He deserves a raise! More...
I love doorbell dining, whether it driving around or ordering good food with a friend or for myself, doorbell has continued to bring it.
I'm in love with Doorbell Dining! Having moved back down to Cali from the Olympic Peninsula, I was already used to having my food delivered during the long, dark, cold winter up there by a similar establishment called, Wright Away Delivery. So, I was absolutely thrilled to find the same service offered here. I give them a 5-Star because the staff are all extremely nice.. and whether or not everyone is 100% knowledgeable on all the restaurants?.. still, nobody is perfect and I think they do a bang-up job, especially considering the traffic situations in downtown Monterey these days!I love love LOVE being able to order from great restaurants, allowing me to stay in my comfort zone instead of getting all dressed up and dealing with the crowds. I love that it costs approximately the same, taking into account taxi fare and tip, as if I'd gone there in person. I especially like discovering new restaurants I didn't know about.Have I gushed enough yet?.. well, I'll stop now as it's my dinner time and I'm going to go order from Doorbell Dining. More...
So fast the soup was hot enough to eat without reheating. Friendly delivery gal, too.
This is the best service I've experienced in years. Excellent restaurants to choose from, and the food arrives piping hot. The staff at Doorbell Dining...all have been so helpful and accomodating. If you order through their website and have questions or needs after placing your order, they are available to answer your call and handle it efficiently and promptly. Whoever owns and operates this business, I commend you for hiring such a gracious staff. A rare thing here in Santa Cruz County, to find a business that actually puts excellent service first!The delivery drivers are worthy of more than the $5.00 gratuity that is automatically paid, when you order. I double it, because they go out of their way to be prompt, and to make sure that everything you ordered is there. I also want to give a shout-out to Golden Fu Wah Chinese restaurant in Soquel. This place was once the Golden Buddha. Fu Wah is the best Chinese food in the county, imho, and I'm picky. They use the freshest ingredients, and the portions are twice as large as any restaurant in San Francisco. Sometimes you just don't want to deal with going out, or with picking up food to go, but you need nutrition, and not just a pizza. Why get into your car and struggle to find a parking place, to stand in line and wait? By the time you get home with food to go, it's often no longer hot. This is the solution! More...
Great food delivery service. We order food quite often and never have trouble. The drivers are very professional and the order takers are always willing to help you out and offer their recommendations. The food is always hot when it gets to the house and always in a timely manner. Ten out of ten. More...
Doorbell Dining is always efficient with their service. I always receive friendly and fast service when I order from this business! One employee that I would like to acknowledge for their amazing customer service (among the many great employees here) is Taylor-she always makes sure to call me if they have any questions/concerns regarding my order. Keep up the good work! :) More...
Easy peasy way to get food when you are lazy and dont want to go anywhere....who do you call?Doorbell Dining....!Love always,Roxanne Kausin
I am utterly amazed on how this business continues to adapt and grow in the Monterey area. Last week I ordered from Lalla grill and roughly 30 mins later it was at my door even though the quoted time was about an hour. They also deliver alcohol!!!
WOW thank GOD there is at least one reliable delivery service out in this godforsaken forest!! As an SF brat I am pretty used to ordering from Postmates and getting anything I want under the sun and more, and googled deliveries in Monterey hoping against hope that there might be a similar service out here in the boonies. Voila!! Doorbell dining to the rescue. I was able to order a pack of smokes (8.69 I think, maybe 8.79 for Marlboro reds) and a bottle of wine (decent steelbird Chardonnay for 10.99, hells yeah) and the total order came out to about $33. Delivered on time and largely without issue, although the driver ignored my instructions to use the side gate instead of the driveway, ended up causing all sorts of hell to break loose with my elderly parents who were woken up from their sleep by his call from the driveway intercom. I called the customer service line, and although it was about 9:15pm, the rep who answered my call was incredibly gracious and understanding, and assured me that I would have a note placed on my account from here on out to avoid this from happening again. Great service, I wish that I had asked for the guy's name. He had helped me previously in the night as well with an issue I had in creating an account, and both times his customer service was outstanding. This guy deserves a raise! If DD continues to hire people like him for their team, their great service is gonna speak for itself. Happy to have you here you guys! More...
We used DD all the time and loved it! So many choices and so easy
I've ordered through Doorbell Dining several times and will continue ordering through them. Friendly staff and great sercive.
I decided to give this service another shot, and I was not disappointed! I ordered from avatar my favorite places on a Sunday so I did it online as a future order for dinner and it came on time and the delivery driver was very polite ! I'll definitely order again soon
I had to plan a family function very quickly and used this service to host a party for family and friends. I found the service great and the food very good from the dishes I selected
Amazing! Steaks and salads at the perfect temp about a hour before their own estimated time! Adding this wonderful company to my mid week routine . .. Sure to put a smile on your families face. Thanks for an inexpendsive night off!!!!! Love love love it More...
It is a first world problem to not be able to get the favorite foods from all over monterey and santa cruz county but service makes it easier. The times I have ordered the food has come at a reasonable time and I am totally happy. Just note that there are time slots based on what other folks are ordering. The ability to do Carpo's and Mobo's at the same time brings me lots of joy. More...
We discovered Doorbell Dining about three years ago after a house fire destroyed our home. Several people who were familiar with DD gave us gift cards as we were in a hotel for a few weeks right after the fire and the convenience, quality and timeliness of their service was perfect after our awful event. The owner even treated us to some dinners! Fast forward and several years down the road we're back in our rebuilt home and DD is still very much a part of our lives. We became so spoiled with their excellent service, the fun of choosing from a large variety of menus and the truly wonderful staff; that we don't save DD for special occasions rather it's become a ritual for one of us to say "you wanna call Tina for dinner tonight?", as least one night a week. The gift cards are great present for new parents or people just out of the hospital... when you can't make a home cooked meal DD is perfect! More...
I've tried multiple times to use this service, only to be told that there's nothing in my area they can deliver to me. (I live in New Monterey. ..I'm not out in the boonies). I've given up on trying.(please see edit)EDIT: After I posted my original review, the owner Dave contacted me. He was genuinely concerned and wanted to make sure I was well taken care of and ask me to try the service again. He even offered to waive the delivery fee which I declined because I wanted it to be authentic so I could re-review. I was not disappointed! They delivered my food before the estimated delivery time, the driver was very nice, and my order was perfect!I just wish they had a few more restaurants, which I'm sure they're working on expanding. On second thought, maybe not because I would absolutely spend all my money getting places such as Turn 12 and the Monterey Crepe Place delivered to me. Thank you Dave for reaching out and showing integrity as a member of this community and a small business owner!And to the lady who sent me a very rude message about my previous review: here's an update, you can stop harassing me now. More...
Best service, fast, and convenient! They always get our large orders correct, and food was hot. I've ordered twice and will definitely use it again.
OMG THE FOOD IA AMAZING AND FAST GREAT SERVICE!! I highly recommend I after a long day site seeing to order using Doorbell Dining They offer food from a few different restaurants. The one we ordered from was Lalla Grill. After a bad experience with food in So far the great people at Doorbell Dinning!! More...
We use Doorbell Dining quite often, and have always been pleased with their service! (Especially Tina)!
We have used Doorbell Dinning for a very long time. It is an amazing and wonderful service. They are responsive, polite, professional. And a MUST add on for food delivery service! I recommend them to my friends and family all the time! More...
Always friendly, and pleasant & faster delivery tha times then quoted.
Easy, convenient and I'm so glad this is in Monterey. I love being able to simply order and have my food to my house within the hour. Especially with difficult parking downtown. It's a reasonable price for a great service. Will continue to use!Only reason I didn't do 5 stars was because two different time they forgot some sides we asked for. But they did their best to make it right and I understand mistakes happen. My last few orders have been great! More...
What a great convenience in such a busy world!! I just discovered Doorbell Dining. Everything was perfect! Tina took our order, she was so patient, professional, asked all the right questions and made excellent suggestions. The food came hot and exactly as we ordered it. The driver (whose name I did not get) was fast and super sweet! I absolutely recommend!! More...
Great service & came at the estimated time stated. My food was still warm when it came. Only thing is I would change is hopefully cut the time less than an hour. However, I know that it would take some time to work it out. But overall I would use them again. :) More...
Was in Monterey for a birthday getaway weekend. We used Doorbell Dining to get the food delivered to our hotel. Gianni's Pizza was not good- asked for jalapeños on the side & it came with them baked on! Salad with oil & vinegar dressing was straight vinegar. Doorbell Dining was great & reimbursed us the cost of the food. Easy to use & great customer service. Will definitely use again when we are back in the area. More...
Dinner was correct as ordered. Arrived earlier than expected all 3 times I've used it so far. Driver was friendly and thanked me for using their services. BTW, I ordered from 3 different restaurants, not always the same one. The $5 charge is well worth it! More...
I love this place. When I am feeling lazy I can order from many great restaurants that do not deliver. Customer service is always good. I've ordered from them probably at least 10x & drivers are always professional and food is warm to hot. Can't complain for delivery. Thank goodness for this place or I would probably go hungry a lot. More...
We have used Doorbell Dining for several years and they just always get it right and on time. Great way to avoid going to the grocery store!
I love doorbell dining. They do a great service to the community by providing a way in which people can have food delivered to their door. The food is always hot, fresh and the delivery is always speedy. More...
Super good group. I have been a customer since 2013 when I moved to PG. Never a mistake on my order. Excellent restaurants to choose from for hot dinner at home. Thank you doorbelldining!
This company has made my long days when I dont feel like cooking so much brighter...Thank you DoorBellDining!!!
We've been using Doorbell Dining for several years, at least twice a month and LOVE it! The service is excellent; we get a confirmation call and email, and real-time updates are available on the confirmation web page. The variety of restaurants from which you can order is wonderful, the food arrives hot and on time, and everyone connected with the company is friendly and professional. Highly recommend! More...
Mary Lee S.
Love Doorbell Dining.Have been a customer for many years.The staff, & service, are all world.They never disappoint.Bravo
I have been a customer of Doorbell Dining for at least two years. I'm a happy customer, and I always come back. In the few instances I have been unhappy, my issues were resolved quickly, and correctly. Including calls from the GM to find out what they could do better. The phone staff is awesome. They are ALWAYS friendly, helpful, and polite (Lily you rock). Same goes for the Delivery Staff. Special shout out to Bob, who may be the only male my dog likes. More...
The customer service was so amazing! Everyone was super patient and helpful when I was asking for recommendations. Fast for how long it even takes restaurants to make food. Will definitely order again!
Food is always perfecT, on time, and fresh!
Lily Christina W.
Getting around isn't easy for me, so I love the convenience of having MY food delivered to the front door. Usually they quote me about an hour but mostly gets here 20 minutes early! The food is always hot and delicious, their staff is also very accomadating. (: More...
I previously left a lower rating, but since doorbell dining redeemed themselves in my opinion, I felt that they deserved a second chance and a higher rating. There seems to be noticeable improvements from before and it's consistent with everyone we speak with. I do appreciate the effort they made to make themselves a better business. More...
Dr. Shawn B.
No complaints here. I use Doorbell Dining for everything from business luncheons to sending my Daughter lunch at school if we are in a pinch. They have reliable service, food is delivered at desired temperature and I have always had a pleasant exchange with their staff. More...
I love doorbell dining!!! My mom used to order from them, and then I got hooked. More restaurants should offer delivery, there are times when you just can't get anywhere and you're sick of pizza and chinese food, and maybe you want to have a nice dinner at home with the hubs but if you order it to go it's never warm enough. Although I completely understand why they have a minimum, I dropped one star because of the $50 minimum. I think it should be more like $30, like when I ordered from Roux Dat (which is awesome btw, but I'll save that for their own review). Our food order is always correct, nice and hot and the delivery is a decent wait. It's always been around an hour, hour 15 if there's crazy traffic, like today, to get here. It's just a lovely convenience! Thanks for bringing my dinner tonight! :D More...