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About

Cubic 2 Design is a professional design team that offers a variety service of home beautifiction such as: Home Staging, Interior Design, Home Renovation, Decoration Help, AirBnB Design etc.

Reviews (125)

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R
18 December 2019

I went searching everyone for a backsplash to match my counters. And boy that task took me weeks to do. I am so happy that Amanda was so patient with me throughout the process and tried everything to make it easier for it. It not easy when you are searching for the perfect match, but Amanda helped tremendously by calling vendors seeing if the marble was how the display really was so it would match and make sure it would arrive on time.Thank you soo much Amanda for a great experience! More...

B
10 December 2019

I needed shower pan tiles to replace deadly slippery tile. Amanda Rocha showed me samples of grippy tile and even walked us into the warehouse to check for possibilities. We ended up ordering her great recommendation with two day delivery. Amanda was knowledgeable and professional. A very satisfied customer. More...

U
2 December 2019

Superb selection and excellent service. I was very fortunate to have an initial appointment with Adriana Palomo. Adriana is a miracle and truly embodies the best of customer service. She understood my taste and needs right away and all her suggestions were spot on. Adriana is a pleasure and delight to work with and I know I'm in the best of hands. I've been to many stone showrooms, but have never received the kind of genuine attention and service provided by Adriana.  Her knowledge and years of experience are a real asset and were very helpful in narrowing my selection.  Above all, Adriana goes out of her way to ensure that she is helping the customer out in the best way possible. You're in great hands with Adriana and Bay Stone. More...

M
5 November 2019

Adrainna was a great help to me in my search for a new stone counter top. I was greeted and show to where I need to look, she guided me on the different materials and let me have some time to look around and see what I might like. She has a wealth of knowledge and years of experience in the business. I narrowed it down to a few pieces and was off to discuss with my husband and our designer. Adrianna was great about following up with me and helping us tag the stone for reservation. I really enjoyed her friendly and welcoming manner! Thanks for working with us Adrianna! More...

A
18 October 2019

I went to all of the tile shops in the south bay area and finally found a tile at Bay Stone. Amanda was extremely helpful with ideas and suggestions; she was great at knowing when to keep working with me and when to allow me time to think through the varied choices. When I asked for her opinion, her thoughtfulness and genuine feedback was reassuring. I started out with very different ideas in mind and went back and forth to many of the tile shops as my ideas changed. And each time, Amanda was helpful all the same. The bathroom tile that I chose had about 7-9 patterns, which I arranged to look like a subtle floor to ceiling landscape for my shower-only remodel. There was even one pattern that could be construed as a mountain top; it corresponded with another tile that continued the slope. It's all very subtle but quite elegant. Very happy with this find. More...

C
12 October 2019

Have been looking to remodel my bathroom for awhile but couldn't decide what I wanted. Adriana helped me pick everything out from wall and floor tile, the vanity and counter top and the trim tile and finishing touches She was great to work with and very helpful. Highly recommend.

S
13 September 2019

Excellent service and large selections!I was looking for an unusual size of 2"x2" ceramic/porcelain tiles.  I checked out three large tile stores nearby.  One of the stores recommended Bay Stone.  I was pleasantly surprised by the large selection of unique designs.  Ray was attentive and knowledgeable.  I walked away with what I needed.  I highly recommend the store and will use them for future projects. More...

B
27 August 2019

I am writing an update after my recent wonderful review. It's to WARN everyone not to get Dekton. My countertop got chipped within 3 months. And there is nothing I can do. The quality of the product is extremely BAD. I wish the salesperson had advised me of the brittleness of the product. Remember - do not buy Dekton.UPDATE - Ken at  Baystone helped get the installer to fill the area that had chipped. Thanks to the Baystone team with that. I am updating the review stars to reflect the help with fixing the chipped area. However, I will stay away from Dekton or other Cosentino products in the future. More...

B
25 July 2019

I would highly recommend Bay Stone Depot and their team for your next remodel project.  From our store experience with Kimberly and Ken to the final installation with Francisco.  We are so happy with our calacatta quartz but most of all with Francisco!  He is very professional and had great suggestions for us to improve the look of our counter top.  The detail and speed he put into our counters was that of an expensive project but yet ours was small.  The job was very quick but PERFECTLY done.  I will certainly use them again for our bathroom counter tops. More...

B
15 July 2019

As an independent Interior Designer it is imperative for me to form strong relationships with local showrooms and material providers, I can't do my job without them! I need high quality, durable, and versatile materials to execute my design installations and Bay Stone has them. More...

B
12 July 2019

As an independent Interior Designer it is imperative for me to form strong relationships with local showrooms and material providers, I can't do my job without them! I need high quality, durable, and versatile materials to execute my design installations and Bay Stone has them.

I've had the opportunity to work with a number of their associates and I always have an exceptional experience. Their team is hospitable, knowledgeable, and always willing to help. Their products come in a variety of price points with endless options, I can always find what I'm looking for to complete a job. I highly recommend working with this great local resource.
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M
3 July 2019

I am very happy with service and highly recommend Bay Stone.  Ken E.  helped us to get the right slab.  He is very professional,  knowledgeable and helpful.   I bought Cambria slabs for our kitchen counter top and bathroom vanity.   Ken was very responsive in store or email communication.Francisco M. is the fabricator and his team is the BEST.  They showed up as per scheduled date for taking template.   The counter top installation followed after two weeks and they showed up on time.  My husband and I were there during the installation.  They are very professional i.e bringing the counter top to the kitchen without any damage.  After the installation, they cleaned up everything before they left.  Backsplash installation was continued next day.   All installation were done in two days (4 hours on first day, 3 hours each day).  We are very happy with our counter top, backsplash, and vanities installation with Francisco M. team. A++The slabs were very reasonable price (thanks Ken for better deal).I highly recommended their store and service. More...

N
3 July 2019

This is like a candy store if you're shopping around for kitchen or bathroom remodel lol purchased our counter top and backsplash here and couldn't be happier with product and quality. Will come back when ready to do bathrooms! More...

C
20 June 2019

My experience at Bay Stone has been very positive and highly recommend them.  In fact I have already taken two friends in with me.  Jeff C was easy to work with, answered all my questions and helpful in picking out my quartz counter.  Francisco M is a master fabricator and delivered a perfect product and on the day he said he would.  I did not give Bay Stone a five star rating because on a few occasions when I went in to look at tile, no one acknowledged me.  Having said that, they are a quality store with a wide selection of products, at competitive prices and I will buy from them again. More...

N
23 May 2019

Found some really nice tile at a great price. Got amazing customer service from Scott who went the extra mile in many ways to get me the best product in a very convenient way. They have a great selection and even a sale area where I ended up getting my tile for about a third the price of what I was looking at at other places. More...

D
6 May 2019

I'm very happy with the service.Jeff help me to chose tiles and gave me great customer service. Delivers materials on time and free shipping. I Highly recommend Bay Stone.

S
1 May 2019

We had a great experience with Bay Stone. Our project was a new kitchen counter top.  I went in knowing exactly what I wanted.  Ken confirmed they had the product, walked me through the process, gave me a quote on the spot and off we went.  The best part for me was working with the installer Francisco.  He really seems to put his heart into the job, was able to address all my concerns ... and my nerves and did an excellent job in a very efficient manner.  I would work with them again. Thank you guys! More...

S
22 April 2019

Sourced material for my kitchen/dining and multiple bath upgrade. Needed additional tile ordered on short notice on a couple of occasions. Good selection, reasonable prices and good knowledgable service from Ken E. and others. More...

K
12 April 2019

We had our kitchen countertop purchased and installed from Baystone.  Worked with Ken Eveland and he was extremely helpful with picking the right material, patient with all the questions we directed at him and extremely professional. Francisco Morales was the installer we worked with and he is a master at his work.  Francisco pays attention to every detail even corners and edges that we may overlook.  He and his team do a thorough job of preparing, installing and cleaning up.  Highly recommended. More...

M
5 April 2019

I absolutely would recommend Bay Stone to anyone shopping for home finishing materials. We frequently work with Jeff and are always very happy with his service. He has insightful feedback and suggestions and does his best to work with us on pricing so we know we are always getting great quality materials at the most competitive prices. More...

S
15 March 2019

Can't recommend Baystone highly enough! Ask for Ken if you need help understanding the various types of materials and the pros and cons of each. Also, the fabrication crew are fantastic. Francisco takes great pride in his work and it shows. We couldn't be happier with our new kitchen! More...

J
4 March 2019

Not much help when walking in but if you make an appointment...5-stars. Kimberly was a HUGE help and her free advice got us through the process feeling great about our choices.

A
4 March 2019

Amanda was extremely helpful in charting us through tile selection for 3 bathrooms. I visited the store multiple times and she was patient enough to listen to my ideas (many! ) and progressively narrow it down without me feeling rushed or feeling like my opinions were not taken into consideration. More...

J
21 February 2019

Jeff at Bay Stone was terrific.  We did not have any luck at another Stone /Granite shop because they did not have the inventory of what we were looking for and called Bay Stone and described to Jeff what we wanted.  He let us know that they had a couple of choices that we should check out.  Let us take the sample home to make sure and we loved it.   It is almost fully installed and looks great.  We are very Happy. More...

S
11 February 2019

We went to Bay Stone depot to search for tile or stone for our fireplace facade ... this is one of the best shops I have seen where you have a large selection of products in a well organized and displayed manner, a clean and tidy environment and friendly staff, we did not hesitate to make the purchase and got a good discount too.  I highly recommend you don't waste your time elsewhere these guys are quite good!! More...

S
4 February 2019

Purchased Dekton countertops and a special order blue glass tile backsplash from Baystone. In working with Ray, Ken and Jeff, we've had a great experience and highly recommend the Baystone team. WE were the ones that were late in our project as Baystone was on the mark where were we were not (cabinet supplier delays). All interactions with them have been professional and we found the prices to be fair.Overall - professional, well informed and highly recommended More...

J
30 January 2019

This is the BEST place to get your countertop. Hands down. Please take it from an overly picky , difficult to deal with person. Coming here will be the easiest part of your remodel. Baystone may not be the cheapest place around, but just know that you will be getting the BEST SERVICE and HIGHEST QUALITY MATERIALS.Tip #1 - Book an appointment and get SUSAN GUO to help you. If you do a walk-in you will have to wait a while but it will be worth it. She will help you through the whole selection process. Whether you have an idea of what you want or not, she will help guide your remodel to the PERFECT look you want. We thought we knew the type of counter we wanted...but Susan gave us some other options that we went with because they were stunning. We would not have known about that color style without her. Tip #2 - DO YOURSELF A BIG FAVOR. Get your fabrication done here and ask for FRANCISCO MORALES. When we got our countertops templated, we found out that we were going to need a SEAM. If you do not know what a SEAM is, it is what happens when the slab is not long enough and two pieces have to be glued together. We were very nervous about how visible the seam would be. But on installation day we could barely even see it. OH EM GEE OUR MINDS WERE BLOWN. We have been to plenty of showrooms and we have not seen a white quartz seam done as PERFECT as ours. See the pics for yourself!!!! We definitely could not be happier with his services. More...

M
12 January 2019

My hubby and I are remodeling our bathroom.  We honestly had no idea of what we needed, what we wanted, etc.  Luckily for us, Amanda was so kind in offering her help and expertise (we were there on 12/26/18).  She put some combinations of tiles together and we went from there.  The service and quality of tiles at Bay Stone Depot are excellent!!  We can not thank Amanda enough for her expertise and service she provided for us.  If we ever have another tile job, we will DEFINITELY come back to Bay Stone Depot.Thanks again, Amanda, for everything!!Mary and Phil More...

R
18 December 2018

Bay Stone recommended tile for my bathroom that looks great and I was able to complete an order for my Master bathroom on the phone.  Great selection, advice and responsiveness. More...

E
16 December 2018

Have been in to Bay Stone multiple times during our remodel, as well as called/emailed/texted and each of my interactions have been positive and forward moving.  We have purchased countertop slabs, and tile.  Our experience has been positive. More...

C
13 December 2018

We have been working with Jeff since opening H2H back in 2008. Since then we ONLY shop for tile with Jeff and at Baystone. He is fantastic in all aspects and when it comes to reordering and getting materials in a timely fashion, he is the guy. But to be honest, the team in general at Baystone is always so friendly and helpful. The fact that we have selected many award winning materials from Jeff and this showroom only means that have got the good stuff!Scott, their marketing guru, has been very helpful in helping facilitate any new info on products and specials in the showroom. Which helps our designers stay in tune with the latest and greatest trends. We love it!Overall, I cannot say enough about their expertise and quality products because there is too much awesomeness throughout. My professional opinion is if you aren't shopping at Baystone, then you are going to the wrong place! They are top quality professionals! More...

D
8 December 2018

Huge selection and great prices. More importantly, the staff is very helpful and knowledgeable. We worked with Jeff Cassingham, and he was spot on with providing us with great recommendations. Jeff provided the samples we needed and was very patient throughout the process. I highly recommend Bay Stone and Jeff. More...

C
7 December 2018

Great place for tiles, quartz, stone, backsplash, and many more; competitive price, valuable fab and installation services. Highly recommended !Before my kitchen and bathrooms remodeling , I checked 8 stores for tiles and countertops options. Bay Stone Depot stands out as the place of :1) great varieties on tiles for wall , floor, backsplash, and countertop stones. Their stock ranges from leading name brands to low cost value selections, and whole gamut of choices in between. The quality of the selections are also impressive.2) very organized show room, nicely grouped, everything was clearly labeled. This really helped me vision what could work for the design, as well as see how things might play and fit together.3) professional staff: warm yet discretionary, ready to help when you need. 4) very competitive price - even for leading brand Spanish /Italian tile, or leading brand quartz counter materials. Susan was the rep who patiently listened to what I had in my mind, providing several suggestions, and helped me making decisions. She kept in touch to answer my questions during my selection processes, providing competitive discount on quote. I end up bought majority of my wall and floor tiles from Bay Stone, as well as a gorgeous silestone counter combo slab. The delivery for the materials are fairly smooth - just slightly over a week.  I also took advantage of the fab shop of Bay Stone Depot to fab my countertop. Francisco Morales is the guy who did template measurement , cutting, and installation. His work quality is superb, the veins in quartz counter are nicely matched in edge /corners to provide fluid flow , the corner and edges are perfectly finished. It really made the stone shine. The service is definitely worth the fee.My remodeling is successfully completed - I am amazed by the beauty  and quality of the counter and tiles I got from Bay Stone Depot  , and will enjoy for many years to come . More...

S
8 November 2018

I was drawn to go into this shop from their Instagram, and absolutely loved the aesthetics of the shop. They have so much to choose from, and their slab show room is aboslutely bonkers - sooooo many beautiful pieces! The customer service was fantastic too. Ken and Susan were very informative! Definitely coming back soon! More...

C
30 August 2018

Good selection of tiles, reasonably priced.They will keep your order for a long time until you are ready to pick it up.

A
25 August 2018

We just finished building our home with new tiles for the main flooring, new kitchen counter tops/island and new bathrooms. Most of our tiles and all our slabs were purchased from Baystone despite visits to other good stores such as All Natural Stone, Porcelonosa., the Tile shop etc. Working with Ray  was a very fantastic experience. I am very picky about my selection and Ray recognized that and worked patiently to ensure I was happy with my choices. He never pushed me to speed up my decision. I would highly recommend Bay Stone and their team for their professionalism, selections, prices and flexibility!! More...

Y
24 August 2018

Recently I decided to update my kitchen, and was looking around for countertop material. One of my coworker recommended baystone depot, so I went to checkout. There I met Susan, who is very friendly and very helpful in helping me looking at different material, and listen to my need and give suggestions. Eventually I decided to purchase Cambria Qartz as my countertop for two reasons: easy to maintain and have the beautiful pattern I liked (there are many beautiful patterns). However there is one issue, the piece I bought is very big, need to be cut and fabricated, and the contractor I hired to do my kitchen update can't do fabrication. Susan suggested Baystone can do fabrication and install for me. I decided to give it a try (thanks Susan!).The process of coordination is a bit of pain, as old cabinets have to be torn down and new base cabinets have to be installed first before baystone can come do the measurement. After measurement, the stone has to be cut and fabricated, then need to schedule the install of countertop. I have to delay the new appliance install multiple times.Francisco Morales is the gentleman helped me with the whole measurement and fabrication and install process, he is very methodical and attend to detail, when he come to do measurement, he not just measure, he actually make template and the template adapt to the small changes of wall(as wall may not be straight explained by Francisco to me). And I also asked if he can cut the whole piece for one of the major area, and Francisco able to get that done for me. On the install day, Francisco come really early - before 7:00 :) , the large piece have to be carried by 3 people and still looking heavy to me, the piece fit perfectly into the place. After that, they vacuum and clean everything and grout necessary places, very professional. From beginning to end is less than two hours. And I have my beautiful countertop! can't thank you enough Francisco!During the process, Ken also helped me schedule with Francisco and very sympathetic to my not able to cook situation and try to get my install in as soon as possible. Thanks Ken!Overall, the experience with baystone is positive, even though have to wait 2 weeks for this to be done, but it's worth it in the end, the countertop looks beautiful! More...

D
16 August 2018

I recently brought a client to Bay Stone Depot and was pleased with the selection and service I received. Not only was Kimberly super helpful even though I showed up without an appointment when I came a day ahead to check it out, but she promptly ordered the samples we needed to make other decisions for my client's home. I realize they are separate businesses under one roof, but the fact that I can choose plumbing fixtures, shower enclosures, and cabinets in the same place I pick out tile and stone is super helpful. More...

V
6 August 2018

As a Kitchen and Bath Designer in the bay area, I love working with Bay Stone.  They always have up to date materials on the floor and are extremely easy to work with.  Even when I send in a client to look around for ideas, Jeff is there to help them out and keeps me up to date.  Bay Stone is my #1 place to shop! More...

Z
23 July 2018

Highly recommended! Always have great service and a huge selection to choose from. This is truly a one stop shop. They help you design your space and have a really good eye to matching colors. Ask for Jeff or Kimberley! They will take care of you :) More...

V
9 July 2018

We made the drive from Santa Cruz as our contractor recommended. I thought I would be horribly overwhelmed as this place is large and has a huge and beautiful selection. We needed kitchen counter tops. Ken greeted us and it turns out he is a great listener and directed us to what he thought we would like, he was right! He explained in detail the differences in materials and the care and cleaning for each type. We choose quartz. The most fun was getting the backsplash tiles. I'm so excited and can't wait to see the finished product. My little beach themed kitchen is going to be my dream come true. More...

P
5 July 2018

They really have a BIG collection of decorative mosaics. Very impressive. You need to wait for ~1week for most of them, though. I picked a mosaic for my shower wall, paid the extra UPS fee to ship it from east coast to the store, and waited for one week. But when I got them, I found some of the pieces were broken. The small mosaics were falling off the mesh. It's not acceptable, and I wanna return the whole order because the good pieces won't be enough for my project. My salesman Ken ensured me it's doable although somebody who looks like his manager is pretty unhappy about it. I did receive a full refund check after 2 weeks. More...

M
25 June 2018

I've spent wonderful trips to look and finally select a gorgeous slab of quartzite for my kitchen remodel. Ken has been fabulous help and patience good advice and willing to get big slabs moved around by crane to find our favorite piece. Selection is unparalleled and service outstanding. Highly recommend. More...

J
19 June 2018

Kimberly was very helpful in helping me pick out the tile for my renovation on my home. Baystone has a great selection of different tiles that you can choose from. They are very flexible and work with you to meet your needs. More...

S
27 May 2018

Before walking in, I already had my heart set on a backsplash tile that I New this spot didn't carry... I was so worried that I wouldn't find anything else I would like. .. BUT, this place has a HUGE selection and I was able to find 2 alternatives! YAY. Kimberly helped us out a lot! She was kind and we didn't feel rushed. She showed us several option that would mix nicely with our existing cabinets and countertops. We were searching for a replacement island countertop and new backsplash. More...

K
16 May 2018

Two months ago, a pipe leaked in the wall of my condo destroying an entire kitchen wall with countertops as well as a bathroom. We chose Bay Stone to install quartz in the kitchen and two bathroom vanities. We shopped around at several businesses and chose Bay Stone because of the quality of their work. These folks really know what they're doing. Ken was extremely helpful in helping us figure out what we were doing with this whole process. His easygoing nature and willingness to answer a multitude of first-time remodelers were very much appreciated. Francisco came out to make the templates and then to install the countertops. This guy is a pro at what he does. He designed the countertops so that there is NO seam in the pieces. He mitered the edge of the counters so there's no seam there either. He even mitered a piece of backsplash so it fits at an angle precisely with the backsplash behind the sink. Speaking of the sink, he cut the hole for the sink exactly flush with the under mount sink. There's no lip or gap. He even cut the soap dispenser and dishwasher air gap holes to the perfect spacing. Really, I can't say enough about his work. Now I can't wait to have the bathroom vanity come in so they can do that job too. More...

V
25 April 2018

Bay Stone has so many different tiles to choose from for the same prices, if not better, than other stores. However, our awesome experience was made up by Ken the person who assisted us. Ken is incredibly helpful, honestly. He is so genuine and will take his time to put pieces together depending on what you like and your preferences. He is honest and will give you his opinion on what he thinks would look nice and even help you pick out pieces that looks beautiful together and make sure you love the pieces. Go to Bay Stone and ask for Ken, he's awesome!!! More...

S
19 April 2018

We went to Bay Stone when we decided to redmodel our Kitchen and bathroom. Our contractor recommended us to take a look at Bay Stone. Our first trip there, we were greeted by very friendly staff and later Kimberly helped us. Before we were there, we have no clue about tiles or slabs or stones or granite but Kimberly helped us through and made us feel very comfortable. On top of the friendly staff, Bay Stone carries a very wide selection and have a lot of stocks. We end up changing our kitchen island and counter top, bathroom counter top as well as a wall mantle. We are very pleased after 5 months and will go back to Bay Stone if we are going to remodel again! More...

J
16 April 2018

On 4/12/18 I worked with Kimberly Spengler at Bay Stone. Prior to asking Kimberly for help, I was walking around overwhelmed and very discouraged. I didn't know where to start. Kimberly broke it down, room by room and in 3.5 hours we had designed the kitchen and 3 bathrooms...including grout colors. She was amazing!!! She knows her stuff! Super easy to work and communicate with. In the future working with Kimberly is a no brainer. More...

T
14 April 2018

We were sent here by our contractor and was told to ask for Kimberly to help us look around and get ideas.  When we arrived at 2:30pm, Kimberly had to go to lunch since it has been a busy day which is very understandable.  What we appreciated most was she tries to find someone else to help us, and Ray volunteered.  Kudos to these guys!  Ray was very informative and knowledgeable.  ig; We learned the difference between porcelain / ceramic and it's purpose and use.  This is a great place to go to.  It's very busy, so I recommend making appointment if you don't know what you want yet so they can give you the attention needed to learn and choose your materials. More...

E
13 April 2018

Excellent customer service and great selection of stone and tiles..

A
26 March 2018

Hi as a contractor I love using Baystone and recommending them to my customers as well There very professional and knowledgeable about all there products

K
20 March 2018

Bay Stone is a wonderful business to deal with ! It is and will be our go to granite house ! Francisco Morales is the rock star of installers , he comes out , makes a template, comes back and installs your granite ! Perfect , every time and I know this as he's done 3 generations of our Family's homes. He and younger Francisco and Abraham came in and left the kitchen cleaner than when they got there ! What a beautiful job , true craftsmen ! More...

T
19 March 2018

As a designer, I love working with Bay Stone Depot! I always take my clients to their beautiful, spacious showroom to recommend materials of high quality and great value and they are never disappointed with them. We always receive timely and professional service and there is always something new on offer as well as great ways to customize the product for a particular application.

Their wide range of collection covers many different design styles from modern to classic to traditional to mediterranean and many more.

They understand customer's need and provide excellent customer service. Ray is outstanding to work with. I have mostly interacted with him on my projects but Jeff, Angel and other staff, they all are pretty helpful and knowledgeable. It's always a great experience working with them!
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S
19 March 2018

We worked with Bay Stone Depot for many many years, and let me tell ya, our customers always go back there! its a very nice place with a alottttt of options. The staff, IS AMAZING! super friendly and helpful. more than recommended! More...

G
4 March 2018

Where do I start?  Jeff and Kimberly are simply rockstars.   If I could rate Bay Stone a "10", I would.   Bay Stone was recommended my contractor, Brother and Brother Builders and let's just say that you will be awe struck with their inventory and expertise.  WARNING: Be prepared to spend a lot of time there!  Just when you think you know what you want, you enter through the doors of Bay Stone Depot and the options for designs and finish materials are simply unlimited.   I will be visiting Bay Stone Depot for all of my future projects.  I'm so pleased, I'm even going back to Bay Stone to purchase my materials for our out of town condo!  I cannot say enough good things about my experience with Bay Stone and have already referred them to 1/2 dozen family and friends before even completing my project.  I look forward to working with Jeff and Kimberly again in the near future!  Thanks so much Bay Stone!! More...

M
28 February 2018

I had the pleasure of working with Scott recently. We have all worked with hundreds of businesses in our lives and I am always grateful when I meet someone who "gets it". Scott came from a place of contribution and looked to help us hit our goal. I look forward to a long standing business relationship with him and Bay Stone Depot for many years to come. More...

E
28 February 2018

What's up Yelpers i'm finally renovating the Kitchen and both Bathrooms and I need countertops and tiles ASAP, these contractors work fast! Damn who would've thought that shopping for tile with your lady could be like a roller coaster of decisions and ideas. Anyhow, all these tile shops in the area off of E. Brokaw are practically alike. They all stock pretty much the same tiles, of course with some variations of different stock on hand and of course different price ranges and different service. I spent a few weekends now shopping for tiles and countertops. I've been trying to find this elusive Super White Quartzite!  It looks like Carrara Marble but it's way more durable and stain proof. I did my research and I knew this was the material I had to have for my countertops...period. I checked out all the shops nearby like Bullnose, Tileshop, Bedrosians, Porcelanosa, Emser, Home Expo & Design, Terico, Apex, Uni & Tile & Marble and probably more. If I didn't visit them I either called or emailed inquiring about specific tiles and countertops I was looking for. Man I'm telling you I was on a mission!  Practically every shop I went to is like a tile maze...tiles everywhere! Tiles for days! If the shop didn't have nice displays, the tiles were lined up almost like books on a shelf. A person can go bonkers looking at all these damn tiles trying to decide. First you think man I really like that colored glass mosaic, then next thing ya know you see this beautiful glossy white 1x4 herringbone and you're like ahhh that's the one. Decisions decisions! Do yourself a favor, know what look you're goin for whether it be modern, contemporary, gaudy, or cheap lol. Start with your wow tile, the one you gotta have, then work off of that. It makes it so much easier Hahahaa.Okay so now why the 5 Star review for Bay Stone Mr. Kenneth Eveland...that's why.  Every shop I went to was just straight a waste of time with people who don't even want to help you. It's like why in the F(_)€|{ were you even hired!? Was it just to stand around, act like you don't want to help out customers and give back unenthusiastic, half assed uneducated answers!? Damn if only I could smack these people up side the head and say hey get with it. Well I guess I'll spend my thousands of dollars elsewhere. I feel bad for the store owners, all that potential business go bye bye. Only Bullnose, TileShop and Bedrosians were actually helpful...sorry though you just didn't have what I was looking for. But as for the rest...straight boo boo, garbage, don't even waste your time because time is money.Luckily for Bay Stone, Mr. Kenneth Eveland is the only reason I went there. He was quick to respond to my email with pictures of the countertops I wanted. When I finally found the time to visit Bay Stone and personally see the quartzite slabs, the service was on par. Surprisingly the first person who asked if I needed help happened to be Mr. Kenneth Eveland who was quick and enthusiastic to help me. We knew who each other was once I mentioned Super White Quartzite haha. He showed us to the area where the slabs are stored and even offered to get the overhead crane to move slabs so I could see all of them and make my picks. He even measured the slabs to make sure that we would have enough material. Now that's service! Turns out we have enough for the bathroom vanities too! I made my picks and $OLD bought 2 slabs. Easy as 1-2-3. After that Mr. Kenneth Eveland asked if we needed help with anything else...the lady and I looked at each other because at this point we were about to choke each other from the tile decisions. Thank goodness we both agreed on the countertops. Anyhow, he helped us out asked what look we're goin for and made solid suggestions. The guy knows the shop better than us so he was pulling out tiles that we didn't even notice or see when we were walking around the store. He made solid suggestions that matched the look we were looking for and we were able to settle on the tiles we needed for our project. The prices were comparable but you can't buy service like this. Boom! another purchase! Thank You sooo much Mr. Kenneth Eveland for simplifying everything, being patient, being knowledgeable, for making this overall experience easy breezy and sooo much less stressful than it should ever have to be. You rock and gave solid service which is one of the main reasons I went with Bay Stone and will definitely come back for future projects. Remember if you want above and beyond service without attitude then look no further, just holler at your boy Mr. Kenneth Eveland! More...

K
26 February 2018

As an Industry Professional and licensed contractor, I am quite impressed with the showroom at Bay Stone, The Selection is endless! Each and every time I send my clients to Bay Stone I know they will be given word class service. Bay Stone is a one shop stop and a must see if you are planning a remodel. More...

O
16 February 2018

Very good selection of stones. We prepare design for two bathroom remodel and kitchen update, I recommend this store for my other clients.

R
13 February 2018

I always experience Great customer service when working with Bay Stone, they have a very knowledgeable staff! Welcoming showroom with a large selection, and ask them about floor warming, excellent attention to detail.

P
3 February 2018

Francisco did an incredible job fabricating and installing.  Professional and meticulous work.  Beautiful finish and very happy with final product.  He was on time, neat and extremely patient. More...

L
2 February 2018

Bay Stone is a great store  when you need some help with bathroom or kitchen redesign. The selection is excellent there and prices are good. And they have a good people who will help you. We were very lucky to meet Scott there last Saturday. He answered all our questions, spent a lot of time with us and helped to make a good decision. Thank you, Scott! More...

C
2 February 2018

I always feel comfortable when being helped by their amazing staff and they have a lovely selection of stones, tiles, backsplashes, etc.

K
24 January 2018

Baystone offers a wide variety of products for any remodeling projects. The service was great and the showroom is laid out nicely- meeting there with my clients has been a positive experience.

M
28 December 2017

Can't say enough good things about the excellent customer and quality of service at Bay Stone Depot. And they have the best selection of stone in the Bay area. Both Ray and Francisco were very patient throughout the 2-phase process. Not only was the granite cut and polished to perfection but the bullnose was book matched to look 1-1/2" thick. Thanks to them, our kitchen looks dynamite and very much appreciated that they finished both phases of the job ahead of time and in time to enjoy for the holidays. More...

S
8 December 2017

We purchased two quartz slabs from here.  The price was very reasonable and we loved the selection.

S
23 November 2017

Baystone Tile has been wonderful to work with on several occasions and projects. Ray and the showroom staff were very helpful in the selection process and did their best to arrive at a fair price. Most recently, Francisco Morales beautifully installed the granite counters and back splash in our laundry room. He was meticulous, courteous, and rightfully proud of a job well done! High praise for Baystone! More...

V
16 November 2017

Used Bay Stone for a kitchen and bath remodel. Worked with salesman, Ray, who was just great. He kept us on track so we didn't get overwhelmed with all the choices.  Materials were ordered and delivered on schedule.  The fabricator, Francisco, did a fantastic job cutting and installing the countertops.  We were almost going to have to buy a second slab of granite, but Francisco did his thing and made the one piece work.  Don' t know how he did it, but I cannot see a seam.  Flawless! More...

R
1 November 2017

Great customer service and vriety of selections  . they have knowledgebl people around that can help you with right selections friendly environment and reasanobl price

R
27 October 2017

Beautiful installation by Francisco Morales. Ultimate professional from beginning to end. The stone was cut perfectly from the template and Francisco and his helpers were in and out in less than two hours. Job complete. The Blue Pearl stone is beautiful and Francisco even used some of his own stone to complete the edges so that we would only have to buy one slab. Thanks Francisco. More...

J
26 October 2017

This is a beautiful store with a great selection of really beautiful and unusual tile and granite slabs.

J
13 October 2017

Kimberly was great! She helped through selection process and gave us great prices. She was patient as we iterated through multiple rounds before making up our mind. She also offered samples so we could take things home and see it in the right light. The store has extensive selection and great customer service. More...

C
6 October 2017

Bay Stone Depot is a really nice showroom with tons of options from marble to stone to hardwood tiles.  They also sell whole slabs and have a good selection.  I worked with Kimberly. She is patient, has a good sense of design and is very honest in giving her opinion (which you need as a homeowner).  She also tried to help me balance my cost by giving alternate suggestions.  Overall highly recommend. More...

R
6 October 2017

My wife and I just redid our kitchen counters with Bay Stone. We looking at a few places, but with our short time frame Bay Stone was the best option. They gave us a fair price and because they had the slab in stock it was less than a week from deposit to installed countertop. Jeff was very helpful and friendly. They get BUSY on a Saturday and even then Jeff made sure to check with us and let us know he hadn't forgotten us. Their installer Francisco did an amazing job. He even made custom mounts for our sink because he felt the supplied mounts weren't sturdy enough. The new countertops look great and we are very happy. Definitely would recommend them. More...

R
20 August 2017

Bay Stone is awesome!  We fully remodeled 2.5 bathrooms in Q4 of 2015, and got most of our tile from Bay Stone.  Their prices were very good, and their selection and showroom were excellent.  Jeff, in particular, was unbelievably awesome.  If you spend any time there, you'll notice that half the customers that walk in ask for him.  There is a reason.  He's very nice, very smart, very hardworking, pays attention to details, knows their tile inside-out, and will work very hard to help you find the right tile - even for small jobs, he'll put in 110% effort to make sure they're doing everything they can to get you the right tile and as fast as possible.I only have one minor complaint, which is about their showroom; they should upgrade all of their bulbs to modern high-CRI (i.e. accurate color) LED bulbs.  The current mix of (many low-CRI) bulbs adds some randomness to your perception of color, and for a tile store, this is a very important thing. More...

S
27 July 2017

I purchased over 1100 sq. ft of tile from Bay Stone Depot for dining room/kitchen and the family room flooring. In addition, I also purchased tiles for bathrooms and fireplace. Overall. my experience was good. I worked with Ray during the purchase. He and rest of the crew are very helpful in helping me pick tiles. The only problem is that the store gets very busy during Saturdays. You will have to go very early or else you are on your own. They have good quality tiles. More...

L
12 July 2017

We recently purchased some beautiful quartz for our new kitchen. We dealt with Ray who answered every question we had and educated us on all available options. He made our experience so easy!! The showroom is huge with so many stunning tiles/slabs etc. We'll be returning when we move on to redoing our bathrooms. Thanks BayStone!!! More...

T
5 June 2017

Walk in and ask for Jeff! It's so nice to work with someone who has been in the industry and knows their stuff. He's honest, will offer his aesthetic opinion, and isn't pushy. It was like working with a friend. Definitely worth using Bay Stone Depot just for the great service that Jeff provides. More...

A
6 May 2017

Bay Stone Rocks!  I had been carrying a particular brand/style of multi-color tile around with me for a year, trying to find a solid color to match.  I had been to countless tile stores, many of them lovely, but none had a tile that came close to what I needed...and no-one working in any of the stores seemed to be able to help me find the 'perfect tile' either.  When I drove by Bay Stone, it looked small from the outside, and I almost kept driving.   I am so glad I stopped and went in.  Bay Stone is a very large store with a glorious array of tile, granite slabs and finished displays.  But the best thing they have going for them is Jeff Cassingham.  He came over to assist me within a few minutes of my arrival, and immediately identified the brand name of the tile I was carrying. (Right then and there it became obvious to me that this guy really knew his stuff, since no other person in any of the tile stores  I had been to, had even recognized the tile.)  He agreed with me that neither of the two tile colors I had just found thus far in his store, really was an ideal match for my tile, but he was determined to find something.  He did, and it was gorgeous.  It is not even something that I would have thought about using, but it looks like it was made to go with the tile I so loved.  Funny thing, now that it is in our shower, I love the tile Jeff chose even more than the first tile it matches.  I love it all!Jeff answered the dozens of questions I had, with cheerful ease and expertise.  He made great recommendations on layout design, grout, edgings, etc.  He treated me like an old friend each time I walked in the door.  It was clear to me that he cared as much as I did, about how our bathroom turned out.  That is customer service, the way it is meant to be!!!  Thank you Jeff!Amy M. More...

P
1 May 2017

I purchased my granite slabs at Baystone, and worked with Mazi and the selection, quote, purchase process went easily enough. But most of all, the granite installer that Baystone provided Francisco Morales (of Francisco Morales Granite and Marble on Yard Ct in San Jose) did an OUTSTANDING job. He was very responsive, knowledgeable and professional, and provided excellent advice and suggestions on how to approach the slab and layout, with ideas that I never would have thought of, and the level of his workmanship is truly superb (much more like an artisan than just a granite installer) and well beyond my expectations. Francisco also kept me apprised every step of the process and was also able to install the granite quicker than I would have expected. And the overall installation cost was totally reasonable (and cheaper than some other quotes I had received).  I highly recommend Francisco for your granite installation (regardless of where you buy your granite). More...

A
11 April 2017

recently bought a home in San Jose area and was shopping for tiles and fixtures. Drove around to many places and none had the same selection as these guys did. One stop shop to find it all .. that is their show room place. More importantly their customer service is GREAT. They helped with educating me on various options and they even stayed after closing to make sure my order went through.They even did a followup call when a vendor of theirs told them that some of my order is out of stock and remotely helped me find a replacement. Great service, great products and showroom. This place is the best. More...

B
8 April 2017

They have a lot of selection of beautiful tile. Found one that was perfect for our bathroom after looking at several samples.

K
30 March 2017

We purchased the most beautiful granite slab "Blue Bahia" along with a quartz slab for our kitchen remodel. Customer service and lead time have been excellent, Mazi was very helpful and answered all our questions. When it came time to cut our tops we were connected with Francisco Morales a true craftsman and artist. Francisco was a pleasure to deal with and he totally shocked us (pleasantly) when our tops were ready much quicker than anticipated. Francisco is  an expert with his craft, from manually creating the templates through the finished product. He takes great pride in a job well done! I can't relate to some of the negative posts, my experience with this company has been A+. I have a bathroom remodel after my kitchen and without a doubt I will be going back to Baystone for the next project. More...

W
27 February 2017

Francisco was outstanding! Ensure you get Francisco, because its all in the cut and installation. Some of the other installers I read on here are nightmares come true. Francisco's work was flawless and he had a great attitude. He executed on my designs exactly with showroom appearance. It blows me away. Also Ray the operations manager who helped us at the store to purchase the counter top was extremely helpful and patient. More...

J
9 October 2016

Bay Stone Depot has exceptional customer service and in addition, a huge selection of stone and tile for all.  I absolutely love this place and would recommend Bay Stone to anyone.  Ray helped me with two of my projects.  He was extremely patient, knowledgable and helpful.  He would always return my calls in a timely fashion and would keep me up to date on any changes with prior scheduled appointments.  Jeff was also very helpful and assisted me multiple times.  Ray and Jeff, thank you kindly for providing me with an amazing experience.  You made what can sometimes be a hectic experience (house remodeling) very pleasant and stress free.  I highly recommend Bay Stone for all.-Basima- More...

M
20 August 2016

I love this place. Not only do they have a fantastic selection of materials, but customer service is excellent. Jeff, the sales manager, has helped me on three projects. He's knowledgeable, fair and extremely dependable. Really helpful not only in selecting stones, but also in the follow through. Re-modelng can be a pain. I feel fortunate that I worked with Jeff at Bay Stone because he made his part of the process seam less. More...

D
16 August 2016

For selection it is the place to go a little overwhelming. Do not listen to closely too what the staff at the store tell you, they are salesmen and want to sell you a slab. The slab we picked for a fireplace reface wound up being to small.Have Francisco Morales Granite & Marble come out to do the template. He is the finest craftsman I have run across in a long time. He had a slab large enough to do the job and it came out wonderful. Five stars for Francisco maybe three for baystone. More...

J
20 July 2016

They have a wide selection of materials.  Great to look for ideas/inspiration.  They always seem super busy so don't expect their full attention.  You kind of have to find things on your own and then ask them for pricing.  Most tiles are 1 week lead time.  They do have a very large selection of quartz which I ended up purchasing for my kitchen countertop.  I must say that I am writing this review primarily for the fabricator, FRANCISCO MORALES.  HE IS THE ONE YOU WANT to fabricate your countertops.  He knows his stuff!  He was so accommodating to my needs, did an excellent job with the fabrication, and the turn around time was less than 1 week (literally 3 days after he made the template)! He knew I was going on vacation and wanted to complete my project before I take off.  I also had issues with my cabinet for the sink and he willingly offered to fix it for me so that I can keep on track with my remodel.  My contractor didn't even want to fix it because he didn't want to be responsible for any mistakes.  FRANCISCO went above and beyond what I expected.  He is a good man and I will be recommending him to others.  I would give him 5 stars if he had his own yelp page.  I am giving 4 stars to Bay Stone for their wide selection but they do need to hire more people to provide the level of service everyone seems to seek for. More...

S
14 July 2016

We bought all our bar's tiles from this place. Their price was 1/2 of their competitors. They ran short on some tiles which they ordered immediately. They spent a lot of time consulting us about different tile designs that would fit our bathrooms look. I will post the pictures of the finished product. All sales people were very nice and friendly. I could understand if they get frustrated with customers who waist their time  on designing a bathroom and not purchase anything. I will recommend and will use this company in future with no hesitation. More...

N
19 June 2016

We got a new kitchen countertop from Baystone. They have a good granite collection. We picked Colonial Gold granite. We had to order 2 slabs of granite although only a small part of the second slab was going to be used. So we decided to use the remaining slab as backsplash instead of spending money on a different backsplash material.Our Baystone point of contact was Ray and he was helpful and friendly. The person in charge of the installation was Francisco Morales and he and his team did a really good job. They worked with us from the initial stages of planning - which part of the granite would be used where, how do we minimize granite seams, what type of sink to get, max dimensions of the sink and so on. Francisco was helpful and co-operative  throughout, and the quality of his work is really good as well.The only person with whom we had a horrible experience was one guy from Baystone (I think his name is Ken) who was incredibly rude and obnoxious, not to mention wrong. But we did get an apology from another staff member of Baystone for his behavior.Note for anyone installing new kitchen countertop:------------------------------------------------------------------Make sure you know what holes you need to get drilled in the countertop for the faucets, soap dispenser, undersink water filter (if any) and "dishwasher breather" because noone will tell you and once installed, they may or may not be able to do anything about it! More...

D
14 June 2016

We have been working with Jeff at Baystone for a few years now. He is always very responsive and very fun to work with! They are constantly expanding the showroom and bringing in new products. We highly recommend Baystone Design Showroom! More...

N
28 March 2016

I had Francisco Morales install our bathroom vanity a few weeks ago. He stopped by on a Saturday and had it fabricated & installed by the following Tuesday. His workmanship is outstanding. I would highly recommend his services to anyone. I will definitely use him on future projects. More...

M
2 March 2016

I highly recommend Bay Stone. Ken Eveland is really great! He helped me to select marble slabs and tile for a kitchen remodel. His customer service is excellent, he is highly knowledgeable about his products, and he helped me to get exactly what I wanted! Bay Stone had the best prices and Ken is the best salesman. Great experience all around! More...

H
14 January 2016

Amazing selection of material. Especially for modern/contemporary look. What I love most is their ability to stay current and provide new tile options each week. Their showroom is getting better and better each day. Customer service here was awesome! I love Jeff. He always goes the extra mile. In addition, All the staff work very hard to give you best product and best price. They really listen to what we needed and worked with us based on our budget. Their fabricator is awesome to work with too. As a designer, I go here first. Hope you do too. Micki More...

C
19 November 2015

Customer service here was awesome! They really listen to what we needed and worked with us based on our budget. Quality of granite was great. Delivery, lead time, fabrication and installation of the granite by Fransisco (fabricator company) was supreme! His professionalism and quality service is highly recommended and appreciated by us. He worked his magic to get it done before Thanksgiving so we could host our first thanksgiving in our new/first home. We are very pleased! More...

M
17 November 2015

My husband and I recently remodeled our kitchen. We thought BSD were great. They were not pushy. Really patient. Gave us some good design ideas. Took our granite ourside so we could really see it. Not worth it as our granite is in the kitchen so it does not sparkle like when we had it craned out of building. A lesson learned. Gread idea if using for outdoor kitchen or something. Was really let down when we specifically asked to keep the off cuts so we could use for miscellaneous stuff. They said they would be happy to do so, then it all disappeared. We paid for entire slab, but, only got to keep a portion. Probably sold the off cuts we would have used for a desk or tiles for something. Oh well. More...

L
5 September 2015

Love the store displays and selections. Staffs are extremely helpful especially Sam went above and beyond to satisfy our need. We bought only three pieces of decorative tiles but Sam stayed after closing, answered all our questions all with a smile on his face! Would come back again and recommend to anyone! More...

H
17 August 2015

We have worked with Baystone on numerous projects and have received nothing but the best service from Jeff and the team. They are always quick to respond, and offer nothing but the best customer service to both us as well as our clients. We would highly recommend Baystone and will continue to work on future projects with them. Thank you so much to Jeff and the team at Baystone.

Thank You!
More...

L
18 June 2015

Ray sucks. Jeff rocks. Totally helpful and goes out of his way to help you. Great selection but work with Jeff if you can. THeir granite selection is great too. I have gutted two homes and used them for both. More...

C
9 April 2015

Angel was recommended to me by my sister who got all of her bathroom tiles from Bay Stone. He was knowledgeable with products and very patient in helping me with my designs.   Personally, what set BayStone aparts from other stores are their good selection, reasonable prices and especially their friendly staff both sales (Angel, Jeff, Ray, Jennifer) and backroom (Eli, Ray).On one occasion, due to supplier's mistake, my tile order was delayed. Not only did they give me some store credits but Angel delivered the tiles to my house ... on his day off so that my project won't be delayed. That awesome kind of customer service puts Bay Stone on the top of my list for tile needs.  I highly recommend them! More...

J
30 March 2015

In regards to a review from Hari I spent a long time designing and taking the time to help Hari with Hari designs, I was very informative with all the shipping details and everything else. You came in not understanding a lot of things, but I spend about 5 hours with his wife and kids.  I tried my best to give him the most accurate footage (which is the contractors responsiblity for measurements) He canceled half his order last minute then returned when i was not there  and added shorts to his backsplash. He was yelling  at me and accused me of promising a delivery date which is a lie, I told him a ETA on the first order, not his 2nd order. And when he canceled the order of the original, I told him he would need more tile for the backsplash, but he did not want to order and said its ok his contractor will figure it out. SO it is not my fault nor bay stones fault that his contractor nor him self was responsible in knowing that they would be short or they should of measured before buying. More...

K
2 March 2015

Just completed a relatively small order for shower tile.  My husband is doing the installation himself, something he's relatively unskilled at.  Jennifer Centeno worked patiently with us to help us figure out what shapes of tile we need, and was quickly on the phone with a manufacturer rep when we had a question she couldn't answer; no hemming and hawing and guessing.  We'll need considerably more tile for much larger projects in the coming months, and Bay Stone Depot will definitely be at the top of our supplier list.For those looking for a showroom, this is also an excellent choice.  There are many, many areas where tile is laid out so you can get an idea of what it looks like over a larger area.  They have tile in all kinds of materials, including the stone in their name, and plenty of slabs for countertops.  If you're looking for stone or tile, definitely check them out. More...

A
2 March 2015

Jeff and Ray just completed coordinating a complex countertop installation in my kitchen and it looks fantastic. Francisco and his crew did a great job measuring, fabricating and installing the stone. The mitred edge looks very clean and modern. The staff at Bay Stone was pleasant to work with. They were flexible when I had to make a change to the schedule.I liked working with them and am really happy with the results. More...

B
2 December 2014

I worked with Ray for the fabrication/installation of my ceasarstone countertops.  The process from getting a quote to shipping/storage of my stone to their warehouse to fabrication/installation was pretty smooth.  Francisco, the fabricator who was contracted to do the job was very experienced and detail oriented.  Given my waterfall design, there were multiple miters that needed to be executed at each corner.  Francisco thoroughly explained the end result for each application and completed the job with attention to details such as caulking any gaps between the stone and wood floor, adding stone pieces to stone returns where ordinarily another fabricator might choose to have left plywood/cabinet show through instead.  I was very happy with the end result and would highly recommend this fabricator. Pictures added. More...

E
24 November 2014

I would give the store itself a 4 star because it's a pretty standard tile store. Customer service gives it an easy 5 stars. Jeff pretty much picked out my tile pattern for me after picking my brain a little and it came out awesome. I had lots of problems with my contractor and he helped brainstorm with us to find solutions. When Jeff was busy, Ray was there to give me equally good customer service. I honestly haven't had customer service like I got at bay stone in a long time. More...

D
14 August 2014

I am an Interior Decorator, and have worked with Bay Stone Depot for a number of years, and have brought multiple clients to their showroom. Jeff and the team always provide great service! They are knowledgeable and attentive. The selection is huge, and they have just about every style you can imagine in tiles, stone and bath/kitchen hardware and accessories.

Their stone slab and quartz selection is very extensive, and they have great options to accommodate my clients' budgets.

I have found this company very easy to work with. I am excited that they are expanding, so they will now have an even greater selection!

I am happy to recommend Bay Stone Depot to my clients!

Thora Tam
Decorating Den Interiors
408.223.7300
thoratam@decoratingden.com
www.decdens.com/ttam
More...

P
20 June 2014

I can't speak highly enough of this store and the service that I received.  Before going to Bay Stone Depot I must have visited at least half a dozen or more other stone stores around the Bay Area searching for the "perfect" granite for my new kitchen  remodel.  Ray went out of his way to help me with my decisions and was extremely patient in my numerous trips back to the store when I was in the deciding phase.  He even had his guys haul numerous huge pieces of granite slabs around the yard in an effort to help me pick the perfect slabs! The fabricator from the store, Francisco, is a master craftsman!  His attention to detail and obvious love and caring of the granite he works with is impressive.   Installation was reasonably quick from start to finish and the results are awesome.  The price was slightly cheaper than other stores I had visited.  I am so happy with my beautiful new granite counter tops and matching splash backs from Bay Stone Depot.  All who have seem it so far just gasp when they come round the kitchen door and see my granite!!  It surpassed all my expectations.  I would recommend Ray, Francisco and all at Bay Stone Depot wholeheartedly and will not hesitate to return for future projects. More...

T
24 May 2014

We recently bought Granite slab from Bay stone. They have more varieties of granite slabs to choose from. Jeff helped us in optimizing our choice to get the right size for our kitchen. He was a great help. Ray was very helpful person in arranging the installation. Their installation guys were very efficient. They took the template and installed it for us with in four days. Very nice job.Overall we are very happy with our experience at Bay stone, and we will revisit them for our future project. More...

F
1 April 2014

Excellent selection at reasonable prices.  But above all Ray went unconditionally out of his way to help me pick the right material.  I am doing a remodel for a kitchen and two baths, and that is no drop in a bucket, when it comes to choosing tiles and matching colors.  I Highly recommend bay stone depot. More...

E
29 March 2014

The greatest place on earth for tiles, granite, good taste, great customer service. All the guys are so good-Breanna, Ray, Angel and of course Mr. Jeff himself. We are building the house with the lot of material to buy. I was at many places and chose this one for the perfect guidance and recommendation I got from Jeff. I told him that with him at the store one doesn't need a designer if time permits of course. I don't want to underestimate the designers guild, but I praise Jeff's skills, expertise, taste and dedication. What can I say-I love the guy for his outstanding help to me. Sometimes I find myself to be satisfied with the selection, but he insists on looking for more. I read less satisfying reviews and can only say, that quite contrary, Jeff warned me against buying more material because of the return charges policy-his calculations are always conservative urging to better to come back for more material because it on average takes only 2 days to deliver. Oh, and the selection of the product is of wide range-from sleek modern tiles to warmer more traditional varieties. The only potential complaint I envision from other customers is that they assist to people on the first come first serve basis. On Saturdays it could be problematic if you show up after 1:00 pm and Jeff warned me about it. I am the least patient person, but since I have been told about the rule I fully respect it. Yeah, I would't mind cloning Jeff, but he is not a sheep and he may not agree to it....BAHHHH.... More...

A
9 December 2013

I had made many trips to this store - I always received same warm welcome and a steady support from them without ever rushing me to decide fast or buy fast. I would especially thank Breanna who had been so patient and detailed (sometimes more selective than us) to suggest what works for us. You sure want to work with her. She is awesome.I will recommend this store. More...

J
16 August 2013

We're currently in the market to renovate our place which includes selecting countertops  for our kitchen and flooring. Adriana at Bay Stone has been SUPER helpful and awesome to deal with. Not only has she been showing us the various products that Bay Stone carries, but has been giving us design and color ideas as we have a hard time making up our minds as well as construction tips. We have come to Bay Stone numerous times with questions and each time Adriana patiently listened and advised. For us Adriana has been the reason why we keep coming back to Bay Stone and highly recommend her to anyone who is looking for someone knowledgeable and resourceful in the construction field. More...

M
9 July 2013

I love this Bay Stone Depot....as first time buyers looking for tile and granite for our bathroom the staff was very attentive, knowledgeable and patient answering all of our questions.  We wanted something pretty but also something not too slippery/safe for inside shower and the bathroom floor.Great Job Bay Stone Depot - you made our buying experience comfortable and we walked out knowing we had made the right choices for our home!! We will be back again! More...

A
9 July 2013

My husband and I had the most wonderful experience at Bay Stone. Adriana was able to guide us through our tile process. While YES, it's just tile but think about it you'll have to look at it for years to come! If my husband and I make the wrong decision we'll have to look at it until we can afford to replace. Adriana was able to make both of us happy by finding a glass tile that brought a smile to both of our faces. Mind you my husband and I are VERY indecisive and needed someone that could not only educate us, but have designer eyes and make sure the tile will look marvelous with our cabinets and granite in the kitchen. Adriana was able to do this and have us leave with smiles. THANK YOU SOOO MUCH ADRIANA!!! WE'LL BE BACK FOR FUTURE BATHRROM PROJECTS =0)GO IN AND ASK FOR ADRIANA SHE CAN MAKE ANY VISION COME TRUE. More...

E
1 September 2012

We have dealt with them 3 times, and  Ray, Jeff and the crew are truly class acts.We did not shop around for price tremendously.  Given their popularity I assume they are also competitive.  Regardless, you should visit their show room.  My contractor told me that I have found a great place and from now on he will take his clients there. More...

C
21 June 2012

Friendly staff. Big showroom with lots of samples and displays. They returned emails promptly and were happy to provide me with samples of the products I want to put in the kitchen.

J
24 December 2011

Five stars to Jeff Cassingham at Bay Stone. Had to remodel most of my house unexpectedly due to a flood.  Shopped in Fall of 2010 for floor tile.  Had ideas for the look I wanted.  Jeff Cassingham at Bay Stone listened very well and sent me home with a tile sample to compare to the others I was considering. Did the entire main floor in this and couldn't be happier with the choice!  Best salesperson, bar none! - Patient, helpful, pleasant (not pushy), creative, knowledgeable about the products, good with design - very good prices for the service.He had creative ideas for the master bath. I implemented them - it's a showpiece!  He took the time to help match kitchen cabinets, granite counter and travertine backsplash, and travertine for the guest bath.  He helped choose grout colors.  It all turned out awesome!!!  I could not have done this on my own.  Staff at Bay Stone is friendly.  Am considering remodeling another bathroom - will go back to Jeff at Bay Stone. More...

L
26 July 2011

I worked with Jeff Cassingham and he did a great job. He really pulled together ideas for my small bathroom remodel project and I'm excited to see it all come together. Customer service here was great - the first sales rep, once she got an idea of what I wanted, let me know Jeff was the right person to work with because he liked more modern design. The fact that she was willing to refer me to him was really amazing.I'll be back. More...

C
28 July 2010

We recently purchased and remodeled our home. As such, we needed to purchase over 1,400 square feet of tile for our entry, kitchen, dining, laundry room, fireplaces, and bathrooms. We also needed to purchase large granite slabs for our kitchen and bathrooms.After shopping at several different stores, we decided to make our purchases at Bay Stone.The staff at Bay Stone were extremely knowledgeable and friendly. They worked with us on several different items, assisting us in picking out our bathroom and shower tiles (and accents), discussing the pros and cons of different stones for our kitchen flooring, and helping us decide on marble configurations for our fireplaces.Bay Stone offers everything: ceramic, porcelain, travertine, marble, granite, limestone..We never felt like we were being pushed in any direction and, because of the size of our job, we were given a great price. An error occurred in which tile was delivered to us, and Bay Stone was quick to take responsibility and rectify the problem.When additional tile was needed, a simple call to Bay Stone was made to place the order. The staff remembered us, and was able to immediately help us, making the process very simple.I highly recommend Bay Stone for their knowledge, variety, pricing, and great customer service. More...

A
20 July 2010

The BEST. That's all I need t say. Will work with you on color, textures, style, and price.I wouldn't go anywhere else.

B
17 August 2009

My wife and I bought our tile for our bathroom here and had a great experience. The workers here are very knowledgable and patient. As first time home buyers we had a lot of questions for them and they answered all of them with a smile. We will definitely come back to buy our granite countertop and backsplash for our kitchen. More...

I
31 July 2009

Large range of tiles, slabs, and glass to choose from. Excellent customer service, helped me through the entire way of redecorating my home.

S
17 July 2009

One of the very few places that opens on Sundays - we know, because we are too stupid to realize that most places close on Sundays.  Thought the sales people were quite friendly and not pushy at all whatsoever.  The prices are competitive and somewhat negotiable.  Lots of contractors and subcontractors crawling around ready to give you an estimate.  We like that.  Will find out if our house will become our dream home.  Stay tuned .... More...

S
8 July 2009

I think we ended up dealing with an owner when we went to pick out tiles.  We had gone to other places, but no one could properly describe the pros and cons of all of the options we had.  He was very attentive and spent at least an hour (or more!) with us to go through all of our flooring and backsplash options.  He was also super patient with me...I think I must have been pretty annoying when I asked him to take down some of his wall displays to see if the accent tile would match my cabinet colour (heehee).If you want true customer service, I'd head here. More...

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