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C

Countertop Shop

Escondido

(69)
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Reviews (69)

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5/5

69 customer reviews

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25 October 2019

This company bent over backwards to help us meet a critical deadline. From sales to install we were treated with the utmost respect and care and the project is now ahead of schedule. From templating on Monday to install on Thursday. Who does that? Countertop Company can. More...

Reviewed on Google Maps

31 July 2019

The Countertop Company installed two new bathroom counter tops and a portion of a third counter top (which had been left undone by the previous contractor).  The final cutting measurements were accomplished by Kelton, who was very professional and helpful.  The installations were completed by Pablo and Erick, who were both excellent and proficient craftsmen.   They were diligent workers who treated our home carefully; it presents somewhat of a challenge being a three-story town home with narrow wooden staircases.   They were also polite and good about communicating their process to us.  We are extremely pleased with the outstanding results and strongly recommend Pablo and Erick. More...

Reviewed on Yelp

23 May 2019

The countertop company installed 2 countertops, bathroom and kitchen. They both look fantastic! Was initially concerned about the tight space it would take to get the kitchen slab in, but they were pros and got it in no problem. Very happy with the whole process and of course final results. More...

Reviewed on Google Maps

23 March 2019

Fast and efficient! My countertops look fabulous!

Reviewed on Google Maps

23 January 2019

Love my Quartz countertops! Jason is the guys to talk to! He was very knowledgeable, easy to communicate with and very patient with me through the remodeling process. He took the time to make sure I chose a product and color that’s I’d be happy with for years (let’s be real, decades!) to come. The crew did a great job on the installation. More...

Reviewed on Google Maps

23 January 2019

Old tile countertops GONE!! Jason and the crew did a great job on my elderly parents’ kitchen. My folks have a lot of complicated health problems, so any remodeling project is going to be overwhelming for them. Jason answered all of our questions clearly and honestly. He made my folks and I very comfortable with our decision. THANK YOU JASON! More...

Reviewed on Google Maps

23 January 2019

We recently had our older granite countertops replaced with quartzsite by the Countertop Company. We were very happy with the service from our initial sales visit to Jim in their showroom who helped us source the perfect colored slab, to fabrication where they worked with us on placing certain slabs in certain areas and "burying" a few stone imperfections in less obvious areas, to installation where the team was very professional and worked with us on the fly to make some slight modifications as I decided to quickly replace my stove top mid-install. Overall, I could not be happier with TCC and would recommend them to anyone looking for an honest, fair priced countertop replacement company. More...

Reviewed on Google Maps

23 January 2019

Soooo helpful in choosing my countertop, and everything went as planned and promised. Thank you Jim!! Waaay better than working through Lowes. I am not a savvy home improvement type. I now wish I needed more countertops!! More...

Reviewed on Google Maps

23 December 2018

If you are looking for new countertops - look no further! We have been using this family owned company for our kitchen and bath remodels for years. We also use them to do our own personal home. They provide us high quality & great customer service. In the office, Jason & Denise do a fantastic job answering questions regarding materials & scheduling. Kelton is a pro at measuring & the installers have years of experience & work hard to get it right the first time. The Countertop Company can save you money if you do not need a full slab. They have a huge selection of remnants & we love how you can easily see what is available by clicking the link on their website. More...

Reviewed on Google Maps

23 November 2018

The Countertop Company fabricated and installed my quartz countertops in my kitchen after another contractor had fallen through. Jim and Monica were very accommodating to my schedule, as well as friendly and courteous to work with. Rob and his son completed the installation and did an amazing job- I couldn't have asked for better. After the counters were completed I noticed that my dishwasher was wobbly. Assuming it was an issue with counter installation I contacted Jim in sales to get the matter resolved. Although I discovered that the problem was due to another company's mistake, Rob came all the way to Downtown San Diego from Escondido to make the 5 minute fix. The issue was taken care of days after I called.I wish I could clone the employees at the Countertop Company for the rest of the house. I can't recommend them enough- thanks!!! More...

Reviewed on Google Maps

23 November 2018

When looking to remodel our kitchen we spoke with a few different companies and knew The countertop company was the one! When you work with Kelton, Bob and Franca you become part of the family. Their customer service is unparalleled... from our initial conversation with Franca to pick out our countertops in their beautiful showroom to Kelton coming to our home to measure out the space to the gentlemen that installed the countertops all were true professionals in their craft. We can not recommend the countertop company enough! More...

Reviewed on Google Maps

23 November 2018

Love the new kitchen Quartz countertops! Countertop Company did an awesome job starting with Jason helping us pick the right product and giving us an estimate. We were concerned that our Travertine back splash would need repair after demolition. The crew was so careful, not one tile was disturbed. They respected our property. Monica and Denise in front office kept us informed and helped us find a replacement sink at a great price. Rob took the lead on install and safely rerouted plumbing. He had a solution for every small issue encountered. We are so pleased and our kitchen looks like a new place! More...

Reviewed on Google Maps

25 October 2018

The Countertop Company fabricated and installed my quartz countertops in my kitchen after another contractor had fallen through.  Jim and Monica were very accommodating to my schedule, as well as friendly and courteous to work with.  Rob and his son completed the installation and did an amazing job- I couldn't have asked for better. After the counters were completed I noticed that my dishwasher was wobbly. Assuming it was an issue with counter installation I contacted Jim in sales to get the matter resolved. Although I discovered that the problem was due to another company's mistake, Rob came all the way to Downtown San Diego from Escondido to make the 5 minute fix. The issue was taken care of days after I called.I wish I could clone the employees at the Countertop Company for the rest of the house. I can't recommend them enough- thanks!!! More...

Reviewed on Yelp

23 September 2018

(Traducido por Google) Usamos The Countertop Company para instalar nuestro baño hace un par de años. El personal fue muy profesional y flexible tanto en su tienda como en la visita de instalación. Hicieron recomendaciones que nos ayudaron a elegir la losa de cuarzo que mejor se adapta a nuestras necesidades, y el producto final es de muy alta calidad y se ve muy bien. Los precios son competitivos e incluso ayudarán con algunas pequeñas solicitudes de pelota extraña (teníamos un poco de sobra, y nos hicieron un par de mesitas para nosotros, según mis medidas, por una tarifa razonable). ¡Altamente recomendado!(Texto original)We used The Countertop Company for our bathroom install a couple years back. Staff was very professional and flexible both at their store and on the install visit. They made recommendations that helped us pick the quartz slab that will fit our needs best, and the final product is very high quality, and looks great! Prices are competitive and they will even help with some little odd ball requests (we had some left over slab, and they made a couple little side table tops for us, per my measurements, for a reasonable fee). Highly recommend! More...

Reviewed on Google Maps

22 September 2018

We used The Countertop Company for our bathroom install a couple years back.  Staff was very professional and flexible both at their store and on the install visit.  Jason made recommendations that helped us pick the quartz slab that will fit our needs best, and the final product is very high quality, and looks great!  Prices are competitive and they will even help with some little odd ball requests (we had some left over slab, and they made a couple little side table tops for us, per my measurements, for a reasonable fee).  Highly recommend! More...

Reviewed on Yelp

8 September 2018

I had a very good experience withThe Countertop Company. Monicaworked with me to make sure someissues that came up were resolved. Rob did a great job on the measurement and installation. He went out of his way to ensure everything was doneperfectly. I would highly recommend them! More...

Reviewed on Yelp

23 August 2018

Excellent work and experience with this local company. Our experience was just what we had hoped it would be. Our new kitchen counters look stunning.

Reviewed on Google Maps

23 August 2018

Great work. They do all my countertops. Thank you Denise!!

Reviewed on Google Maps

23 August 2018

(Traducido por Google) Aprendí sobre esta compañía a través de Duracite, Inc. ya que tuve un problema al cambiar el grifo de la cocina actual por uno nuevo que no encajaría en la instalación actual del fregadero. Su representante, Randy Frazine, vino a mi casa para evaluar la situación y me dijo que la forma más fácil de resolver mi problema era simplemente sacar el fregadero debajo de la montura e instalarlo con un fregadero de montaje superior. No me cobró por la llamada de servicio, pero sin duda me ayudaría si llamaba para obtener ayuda.No tenía que ser así de honesto y nos cobró para que su compañía hiciera este trabajo.ALTO ELOGIO para esta empresa y se lo recomendaría a cualquiera.(Texto original)I learned about this company through Duracite, Inc. as I had a problem changing out the current kitchen faucet for a new one that would not fit t the current installation of the sink. Their representative, Randy Frazine, came to my home to assess the situation and told me that the easiest way to solve my problem was to simply take out the under mount sink and install with an over mount sink. He did not charge me for the service call but would certainly help if I called for assistance. He did not have to be this honest and charged us to have his company do this work. HIGH PRAISE for this company and would recommend to anyone. More...

Reviewed on Google Maps

23 August 2018

(Traducido por Google) ¡Excelente servicio al cliente! ¡Necesitaba una losa para construir una mesa de piedra y Randy en TCC entregado! TCC es especial ya que tienen un patio de remanentes así como también losas enteras y también se encargan de la fabricación. ¡Son una ventanilla única! Randy fue muy paciente con nosotros, ya que éramos nuevos en este proceso y, aunque nuestro proyecto era pequeño (solo una mesa, no toda la cocina), no nos pareció menos importante. ¡Vaya a TCC por sus necesidades de piedra y fabricación!(Texto original)Excellent customer service! I needed a slab to build a stone top table and Randy at TCC delivered! TCC is special in that they have a remnants yard as well as whole slabs and they handle the fabrication as well. They are a one stop shop! Randy was very patient with us since we were new to this process and even though our project was small (just a tabletop not a whole kitchen) we didn't feel any less important. Go to TCC for your stone and fabrication needs! More...

Reviewed on Google Maps

23 August 2018

(Traducido por Google) Fueron fenomenales. Y los chicos que acaban de hacer la instalación en mi casa fueron excelentes: rápido, profesional, limpieza perfecta y totalmente confiable. (Texto original)They were terrific. And the guys who just did the installation at my house were excellent-- quick, professional, perfect clean-up, and totally trustworthy. More...

Reviewed on Google Maps

23 August 2018

Very happy with our Counter Tops from TCC. Very good Customer Service

Reviewed on Google Maps

23 August 2018

(Traducido por Google) Muy impresionado con todos los aspectos de esta empresa. Eran de alta calidad, con un precio razonable y complacientes. El producto final fue hermoso. ¡Planeamos usarlos de nuevo!(Texto original)Extremely impressed with all aspects of this company. They were high quality, fairly priced, and accommodating. End product was beautiful. We plan to use them again! More...

Reviewed on Google Maps

23 August 2018

Extremely impressed with all aspects of this company. They were high quality, fairly priced, and accommodating. End product was beautiful. We plan to use them again!

Reviewed on Yelp

4 June 2018

We had a fantastic experience with TCC. From Jason our sales person to the install crew. We specifically wanted MSI quartz and they are the closest company to us that offers MSI Stone products. They are fast and efficient and the office staff is amazing. We love our counters and will recommend to our friends. More...

Reviewed on Yelp

17 May 2018

Could not be more pleased with the quality and service that The Countertop Company provided. From initial contact with Randy, through the gentlemen that measured to Carlos and David the installers, the entire process was smooth and seamless. Countertops look great and will use their services throughout the house. Have used other counter top companies in the SD area in the past and The Countertop Company out does them all for price and quality. More...

Reviewed on Yelp

6 March 2018

Found this company through Yelp and I'm really glad I did. Had a small project of finding a stone slab to place on top of a steel table frame we already had and even though my project must've been small compared to others redoing their entire kitchens, I did not feel any less important at TCC. Randy was a dream to work with. He was patient and thoroughly explained how the process worked. This was great for me since I was completely new to the entire process. Monica was great with scheduling. This company actually calls when they say they will and actually arrives in the estimated window!!TCC was very easy to work with for me, a novice. They had a show room where you could order materials, a stone yard, and also remnants! This was great since I only needed a small slab to fabricate a tabletop. I love our finished table and plan to work with them again on future projects! More...

Reviewed on Yelp

12 December 2017

We are so impressed from start to finish with our experience with Jason and the installers. We read the reviews before we went with this company. We didn't want to go to the two big box stores and wanted to patron locally.Our kitchen is stunning with our new Silestone counter tops. Jason helped with the selection and even took us to the new showroom so we could see the slabs up close.Professional, fair priced and job done when they said they would have the work done. Excellent!!! More...

Reviewed on Yelp

25 August 2017

The Countertop Company recently replaced the tile countertop and bar in my condo with a beautiful quartz and a tile backsplash.  The experience was wonderful from start to finish.  Jason was very helpful in advising us and patient with our decision making.  Scheduling was prompt and efficient and the installers were all quick, courteous, and careful to clean up afterward.  All finishing touches were beautiful.  I highly recommend this company. More...

Reviewed on Yelp

23 August 2017

The countertop company from start to finish was amazing! Thanks to them they made are kitchen and bathroom shine. I really appreciate how they went above and beyond and finished the project before my wedding day.

Reviewed on Google Maps

23 August 2017

The Countertop Company installed my granite countertops and I could not be more pleased. I decided on a 2" square beveled edge and I love it. I have had many compliments on my tops. The installers were very professional and took great care not make a mess while doing a very professional job. Marty and his team were great. I have had friends ask me for their info as they were impressed with a job well done. My office, Kitchen and guest bath are done and I am now looking for the perfect granite or quartz for my master bath. Thank you to a great team. More...

Reviewed on Google Maps

23 August 2017

Jason and the crew at the countertop company did a wonderful job of planning, measuring, and installing our walnut countertop! But that's not all...they also installed our tile backsplash, sink, and faucet! It all looks gorgeous! They were so easy to work with, had so many beautiful products to choose from, provided excellent customer service, and helped us create a kitchen that we really enjoy! Thank you! More...

Reviewed on Google Maps

23 August 2017

These guys really made our experience a great one. The ONLY company in SD that could give us a HUGE one piece slab in quartz. The price was even super competitive with other companies. We originally went through IKEA but they limit what they can do for you so we got our $ refunded. They don't allow certain sizes, edges, etc. So we called all around and these guys made the whole experience easy and painless. The installers did a GREAT job of making sure everything was even and looked good. They weren't in a rush and were super cool. Very pleased with our experience with The Countertop Company! More...

Reviewed on Google Maps

2 August 2017

WOW from star to finish the whole crew was on it. Jon came out made the template perfect then I went in to meet with Jason to pick out the slab he was really helpful with options and pros and cons of each style. The installers showed up rite on time and got started there were a few things we did not realize we did not have from removal of our old sink and countertop set up but they made it happen installed in about half a day. The installers Tony and Taylor were really professional and knowledgeable. Thanks guys I would definitely recommend them to anybody who needs countertops. Do not waste your time anywhere else. More...

Reviewed on Yelp

28 July 2017

These guys really made our experience a great one.  The ONLY company in SD that could give us a HUGE one piece slab in quartz.  The price was even super competitive with other companies.  We originally went through IKEA but they limit what they can do for you so we got our $ refunded.  They don't allow certain sizes, edges, etc.  So we called all around and these guys made the whole experience easy and painless.  The installers did a GREAT job of making sure everything was even and looked good.  They weren't in a rush and were super cool.  Very pleased with our experience with The Countertop Company! More...

Reviewed on Yelp

22 April 2017

The Countertop Co. did a fantastic job!  From the start of the project to the end we were completely satisfied!  I would highly recommend them to anyone that wants a new countertop!  We just hired them to do our bar top! More...

Reviewed on Yelp

13 April 2017

From beginning to end these guys did a great job!  I have a crazy work schedule and they were so understanding with my scheduling limitations. My kitchen looks great- countertops look wonderful and Mel did a fabulous job on my back splash!! Thank you! More...

Reviewed on Yelp

3 March 2017

I could not be happier with the outcome of my kitchen.  The entire crew was knowledgeable, on time, precise with all measurements, and cleaned up beautifully.  Can't wait to do the bathroom next. More...

Reviewed on Yelp

23 October 2016

TCC did a quartz island countertop for us about 8 years ago. It was time for the rest of the kitchen to be done, so we dropped in to TCC on a Saturday afternoon. They welcomed us and Jorge took all the time in the world to review styles. No rush, no pushy sale-just care for what we were looking for. We found Quartz and splash tile, and Jorge drove out that day to do initial measurements. The install was really quick - one week from template to completed install (including splash). Jorge was available by text and phone at all times and he always responded within minutes to any questions. Celine in the office was wonderful to work with regarding billing and invoices. When there was some correction to do on a window sill, Bob was out quickly and it was repaired quickly. Truly, it was a wonderful experience. Jorge and TCC made us feel like we were their only customers. Service was fantastic. Remodels aren't fun and we were going through a huge one. Jorge and TCC were an absolute pleasure to work with, precisely what we needed. I recommend them as highly as possible. More...

Reviewed on Yelp

12 October 2016

Right before we listed our house on the market we decided that we needed to redo our countertops and paint the cabinets. I called Jorge at The Countertop Company. He was so helpful and was able to help get the countertops done quickly and beautifully. He also connected us with a painter for our cabinets. Their prices were very fair and we more than made that much back in the sale of our home. We got 6 offers the first weekend and everyone commented that they loved our kitchen. I couldn't recommend these guys enough! More...

Reviewed on Yelp

23 August 2016

This company keeps me happy !!Im a designer and throw them quite a bit of projects. They continue through the years to keep up with the same standards. My customers are quite happy with there beautiful countertops. So they make me look good and for that I am very happy.There ideas and suggestions are always right on. I just had to write some more about them. I owe them this and maybe a few bottles of great wine.Cheers to The Countertop Company..Great Job.Review from one of my recent customers:My husband and I were looking for a change after 30 years of having the same ugly Formica tops and after these years we got tired of the same countertop and it was getting old and then we saw The Countertop Company Inc, so we proceeded on buying a beautiful countertop. The sales representative was very nice and cordial from the very beginning, and the guy who came for the installation was terrific. He was there for the whole day.It's sparkly and has a little bit of hints of green with grayish and white. It's gorgeous with my glass sink and our own glass backsplash. I have had so many compliments on my kitchen, I'm really happy and I have recommended The Countertop Comapny Inc to a few people already. More...

Reviewed on Google Maps

23 August 2016

Fair price,GREAT service!!!! Highly recommended!!!Selene,Jason,Kelton,Marty and Armondo were all awesome to work with. Thank you for making my kitchen look great!!!

Reviewed on Google Maps

23 August 2016

Everyone from sales to front office (Denise !). To installation crew and fabrication crew did an outstanding job. Michael and Joe are the most competent, articulate & courteous employees. It was a pleasure working with them. More...

Reviewed on Google Maps

23 August 2016

The Countertop Company Inc. did an amazing job in our kitchen. Marty and crew installed beautiful granite counter tops in the kitchen; the seaming and peninsula overhang were flawless. Marty was meticulous in the tile work they did for the stainless backsplash. Jason handled everything behind the scenes and the entire project went smoothly. We are very pleased with the final product & would confidently recommend The Countertop Company Inc. to others. More...

Reviewed on Google Maps

17 August 2016

This review is long overdue! We had a wonderful experience with The Countertop Company from working with Jorge, the countertop fabricator(s) and fabulous installers. Jorge was patient with us and our many questions and concerns we sent his way. He was always available by phone and email. After doing our countertop material research, we decided on Soapstone. When we were ready to pick out our 2 slabs for our kitchen, Jorge sent us to a place just minutes from us in Mira Mesa. Very convenient and easy. They had a good selection. We reserved our slabs and Jorge took care of the scheduling for the site measuring, fabrication and installation. Our Soapstone countertops were installed in February, 2016 and we love them!!! Everyone we interacted with at the Countertop Company were friendly, helpful and skilled. I highly recommend them. More...

Reviewed on Yelp

29 July 2016

Jorge and the team were great. Took all of our needs into consideration and during a lengthy deliberation on our part were able to complete the job on time and even came back to sort out some minor issues after installation. A great job and highly recommended. More...

Reviewed on Yelp

17 May 2016

A long overdue review but we could not be happier with the work that the Countertop Company did for our kitchen, bathrooms, and bar! It's been just over a year now and I am still in love with how everything turned out. We wanted to replace our kitchen countertops and also drop down the raised bar countertop so it would be all one level. We had a quote done from Costco, which was pretty expensive and we were going to have to find another company to do the demo work on the raised bar countertop. I contacted Jorge at the Countertop Company and he was able to email me a quote based on measurements I sent him. Our original quote came in way under the Costco price and they would be able to do the demo work on the raised bar so we set up an appointment to pick out the countertop material. We already knew we wanted quartz and just needed to pick out the color and the backsplash we wanted. With Jorge's help we were able to pick out some amazing materials and didn't realize we could use the extra material to also put new countertops in our bathrooms. We were due for a bathroom remodel so it worked out perfectly! We even picked out a remnant slab at a great price for our bar area which totally transformed our living room. With all this added material and work I think the total cost became even with our original Costco quote that only included a kitchen countertop slab. Way more for our money! Once the official measurements were done, the installation was scheduled for the next week. The countertops were installed on a Friday, backsplash tile on Monday, and backsplash grout on Tuesday. The crew that performed the work was very professional and did an amazing job and were very good about laying down floor coverings and cleaning up when they were done for the day. They also kept us very informed every step of the way. There were a few issues that came up during the install that they were able to fix and at a very minimal extra cost. The first was the pipe behind the sink that came up past the countertop height where the raised bar was. They told us ahead of time that might happen so it wasn't a surprise but it was an easy fix to cut the pipe down to the correct height. They had to cut a hole in the dry wall but they patched the wall and you can't even tell there was ever a hole there. The next issue came up when they were installing our kitchen sink. They discovered that the sink drain pipe was broken (our house was a rental before we bought it so we had no idea that the previous renters just used black tape to tape the pipe together). They said they would be able to fix it for us but unfortunately they didn't have the tool they needed for the job that day so it had to wait until Monday to be fixed. So if it wasn't for that issue, we would have been able to use our sink that weekend but that wasn't anyone's fault and we were so grateful that they brought it to our attention and were able to fix it for us at minimal extra cost. They were even able to accommodate our last minute idea of using an extra piece of slab on the wall edge. They took the measurements for us on the first day of the install and brought the extra piece back on Monday and installed it for us. Great products and even better customer service! I would recommend The Countertop Company to anyone! More...

Reviewed on Yelp

17 May 2016

Let's be honest -- things don't always go right the first time. Not surprisingly, that was my experience with Jorge Cruz and The Countertop Company. But what was critical was their commitment to make everything right, which they absolutely did. A committed group of professionals who should change their name to The Everything Company. More...

Reviewed on Yelp

15 May 2016

When we began looking for countertops, we started with the big hardware box stores but a miscommunication and poor follow-up sent us elsewhere.  We looked at a couple of companies that advertise heavily but  their prices were sky-high, perhaps to pay for said advertising.  I then started making calls around Escondido.  In one morning, I called four companies.  The Countertop Company was the ONLY one of the four that called me back.  We drove out to the showroom which, although small, did have everything we needed to look at.  The staff was friendly and explained everything to us completely. The owner of the company came out to do our measurements and was very friendly and helpful.From the time we ordered to completion was less than 2 weeks.  When the installers arrived, they were very polite and thorough.  They completed the job in a couple of hours and cleaned up everything.  One of the gentleman stayed behind to explain care and maintenance.  Our kitchen looks great! More...

Reviewed on Yelp

1 April 2016

Amazing service start to finish!  Jorge was quick to respond to my initial inquiry and then available the next day when I came to the showroom with my kids. He was very patient while I multitasked with kids and picking out countertop samples.  He was very honest about his opinions on different materials,too which I appreciated. The best part was the quote is completely customizable. Everything is detailed line by line so if you decide you can take care of something yourself, you can do that! He worked very well with us and even checked in weeks after to see how everything was!  The best part, demo and install were the same day!  Virtually no time without use of the kitchen!  That was what really sold me! The team of guys that came out for the demo and install were very professional and quick too! They also too the time to make sure we knew the proper supplies to clean our counters with to make sure they last a lifetime.  All around amazing company to work with! More...

Reviewed on Yelp