Top notch products. Customer service exceeds expectations!
Great diversity in the catalog for a high end product!
Great company, tech friendly, willing to work with customers and employees to guarantee a great experience.
I'm just an outsourced contractor for IT support for them but I have been very impressed how Ryan and Danielle work with customers and employees.
Truly a "local, neighborhood" business.
How it use to be done (and should be). More...
Friendly customer service and great copper products!
Great Company. Did some work with them. Guys definitely know what they doing. Would highly highly recommend these guys!!
Excellent company to work with and a phenomenal product! Couldn't be happier with my purchase. Would recommend to friends and family!
Never worked with a company that’s so patient and attentive to detail, these guys will make sure your taken care of!
Great people to work with to get exactly what you are looking for to make your home stand apart from the rest!
Pamela J Meyer Greene
As a Designer I have used World Coppersmith on several projects.
I can specify their products with confidence and be assured these
projects will all have the WOW factor. More...
We ordered a copper hood and vent fan for $4,300.00. They sent the hood but we didn't receive the $1,000 fan. We had paperwork showing there was only one box received and there was only the hood inside. The company refused to send the vent fan insisting it was in the box! Why the hell would I want two vent fans! Company doesn't stand by THEIR mistakes! BEWARE!! They will STEAL $1,000 from you in a heartbeat!!!! More...
Adrienne Mauro Primrose
After a minor setback with shipment issues I received my sink and was blown away by its beauty! The sink is everything I hoped for and more......thank you coppersmith for a wonderful product!! More...
Ann Spugnardi Chouinard
I designed my new kitchen around my Coppwrsmith hood. I love it! It is exactly what I wanted. It is worth the wait. Everyone I talked to at Coppersmith was helpful and pleasant.
I came up with a design, and CopperSmith worked with me to get it built. It turned out great, cost effective, and arrived early! I would 100% recommend them, and use them again. More...
World Coppersmith will take care of you! They have excellent prices, service and awesome products. If you haven't had a chance to take a look and see what they offer i really would suggest you do, you won't be sorry.
I had purchased a “Classic” copper hood for my new remodel project and I am more then impressed with not only the quality of the products craftsmanship but the help I received through the entire process of purchasing and the simplicity of the install. Highly recommend these guys! Great job More...
An excellent product, in our case a mill-finish aluminum range hood. No complaints whatsoever about the hood. Really happy with it.
BUT, the sales staff was only somewhat attentive to specific changes in the design, and did not seem fully engaged. It took way too many exchanges to make some straight-forward adjustments.
And, COPPERSMITH, if you're listening, lose the Zendesk automated reply system! Just one example, I left a voicemail for staff and (immediately) got the following automated reply:
"Your request (4163) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email."
So, (Coppersmith), if your staff is really on it, why the automated response? Moreover, "Reply to this email" says, if I have anything else to say, I should say it to Zendesk, and implies that maybe the holdup is that I haven't replied to this email? I'm sure this system is an ongoing expense to your business, but if staff uses it as a crutch to take longer to review & respond to customer issues (and, in some cases, that took days), then it is not working for you. Instead, it says "You're not important enough for a real reply, so take a number and we'll get around to you." Fixable.
Your request for comments (348723) has been received, and fulfilled. More...
Tammy Tindle Husar
We purchased a copper vent hood for our kitchen. It did take a couple months but we received a beautiful handmade copper vent hood. It was exactly as ordered and I would highly recommend this company. Thank you! More...
Adrienne Koutrelakos Borkowski
Our new range hood was just installed this week and boy, was it worth the 10 week custom production time! The color and patina is a smooth finished oil rubbed bronze, which matches our peppercorn colored dark cabinets perfectly. The workmanship is very high quality and we couldn’t be more pleased. More...
Excellent customer service. Ordered a hood and liner from them (in stock) and they shipped on the exact date we asked. They called to check on the shipment. The liner was defective and they checked 3-4 times to make sure we were taken care of. Even the customer service from the liner company was excellent. I’m guessing they read the bad reviews and stepped up their game. Zero complaints here and we’ve received a ton of compliments on our new hood. We will post photos once the kitchen is complete! More...
Great company to work with! My interior design studio, used worldcoppersmith on a new custom build home for a client. We had this massive kitchen and really needed a focal feature so they helped us design this beautiful copper hood that really helped complete our design vision. Our client couldn't have been happier with how it turned out and we of course couldn't have been more pleased with the service we received. Highly recommend using them for your next design project! More...