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C

CincyClean

Brighton Corner, Ohio

(30)
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Reviews (30)

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5/5

30 customer reviews

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23 February 2018

First cleaning service I have ever hired and what a great help its been! Brittany was super nice and helpful and did a fantastic job. I am very highly satisfied with the service and the ease of booking on the website. It is very convenient. Such a stress reliever! More...

Reviewed on Yelp

19 December 2017

CincyClean, you are a life saver! While we don't get a regular cleaning service, there have been times I've found it difficult to keep up with my housework and CincyClean has come to the rescue! In reading other reviews it looks like CincyClean sold to new a owner earlier this year which I didn't even realize. We have used them twice since then so I'll concentrate my review on those experiences...The first time we booked CincyClean in the summer of 2017 they did an amazing job! Our house was a serious disaster after I had been suffering with morning sickness for many weeks and just could NOT bother with cleaning. I used their easy online portal to book them just a couple days out and was so excited they were available. We left a key out for them before work and returned to a beautifully clean house. It even smelled great! In that booking we added on an oven cleaning for an extra $20 and they did a great job. The only thing I could see that they missed in the whole house - they didn't move and vacuum under the coffee table in our living room. In the grand scheme, I was impressed!We recently booked them again to clean our home thoroughly before baby is scheduled to arrive. This appointment did need to be rescheduled by a few hours, but they e-mailed me three days before to see if the new time frame worked. Their new proposed time worked so it was no big deal. Again we returned home to a very clean house. We haven't noticed that they've missed anything!I really like that they use all natural cleaning products. I'm not a fan of the extra chemically smell that a lot of cleaning products leave behind. Like I said before, they leave our house smelling great even to my sensitive nose. I do have to admit that they are a bit pricey. I've since talked to a few moms I've gotten acquainted with who have learned the art of outsourcing some work so they can spend extra time with their kids. There are definitely cheaper cleaning services available. However, I really appreciate that CincyClean works at a flat rate (so there are no surprises), are backed by insurance, promise your money back if you aren't satisfied, and have already consistently done a great job for us. If you need someone reliable I would definitely recommend them! More...

Reviewed on Yelp

1 August 2017

My husband and I recently had to part ways from our property management company for our rental houses back in Cincinnati. With living in California, we weren't quite sure how we were going to manage turning over one of our properties . My dad and brother happened to be in the area to work on the house, but were completely uninterested in cleaning. After much research, we decided to hire Cincy Clean, and we couldn't be happier. My dad and brother said the two girls were in the bathtubs scrubbing, scrubbing the walls, scrubbing the appliances, etc. They were very impressed. It is so nice to have someone take care of your property like we would. The only issue we had was getting in contact with a human the day of, to let them know where we hid the key outside, but as soon as they arrived, they gave me a call and all of my worries disappeared. Worth every penny! Thank you!! More...

Reviewed on Yelp

28 April 2017

I am so thankful for Randy and Jessica.  We have two animals, so the animal hair is everywhere! Randy and Jessica are thorough and professional- even bringing special equipment for the hair. They accommodated all my requests for non- toxic products, and they also are happy to work in near silence when my baby is napping! Thank you! More...

Reviewed on Yelp

14 January 2017

Randy and Jessica were great! Friendly and professional. Somehow managed to be speedy while doing an excellent job. Asked me if there was anything special that needed attention and afterwards they did a run through with me of what they had done. I will definitely use this service again. Also I love the online experience. Makes it much easier for me than waiting for a phone call. All communication was very prompt. Have no complaints, just glad I found them. More...

Reviewed on Facebook

14 January 2017

Randy and Jessica were great!  Friendly and professional. Somehow managed to be speedy while doing an excellent job.  Asked me if there was anything special that needed attention and afterwards  they did a run through with me of what they had done.  I will definitely use this service again. Also I love the online experience.  Makes it much easier for me than waiting for a phone call.  All communication was very prompt. Have no complaints, just glad I found them (on Yelp) More...

Reviewed on Yelp

17 December 2016

Michelle and Melinda did SUCH A FANTASTIC JOB!  They brightened my home immediately upon entering. Both ladies shook my hand and introduced themselves before entering. I knew immediately I was in great hands. It felt like two good friends were cleaning my home. Everything is immaculate and they truly took their time, continuing to "spot clean" as they were leaving! I am truly in debt to these ladies for making my home holiday and house guest ready. I will not hesitate to contact them in the future. More...

Reviewed on Yelp

18 October 2016

Michelle is professional, friendly and did and OUTSTANDING job. I worked overnight but had planned on helping with the process since there was so much to do (it was certainly a job for two). She asked me to take a nap and when I woke up, my place looked like it did when I moved in. I appreciated her no-nonsense attitude and commitment - she was kind and very easy to talk to, yet, wasted no time. I will only request her in the future. This was pricier than I am accustomed to, but take it from the poster child of frugality, this was worth every dollar spent. More...

Reviewed on Yelp

14 October 2016

I used the service when I moved in August and again this week. Wonderful people that work there. They show up on time and do a thorough job. They also have great suggestions for day to day cleaning products. I am going to use them monthly for that deep down cleaning that a bachelor like me does not enjoy doing. I have a good sized 1BD, with hardwoods, and my team completed the job in around an hour. They even took out the trash. Wow. More...

Reviewed on Yelp

13 August 2016

This is the first time I've used CincyClean, and they were fantastic!  Super friendly, and speedy too.  I'm very very satisfied with the job that they did, and will start using them for monthly services.

Reviewed on Yelp

7 July 2016

We use CincyClean twice a month and they are terrific. It feels so good to come home to a beautifully clean house. We have a two person team, Pam and Mindy, who do a wonderful job. I especially appreciate the attention to detail, such as paying special attention to corners, bathrooms and kitchen. Our house smells fresh, is thoroughly cleaned and ready to be enjoyed. More...

Reviewed on Yelp

11 June 2016

I've continued to use CincyClean monthly since the first time they were at my home. I cannot recommend them enough.  I look forward to cleaning day so much and I'm very grateful to them for the job they do.  I highly recommend them!

Reviewed on Yelp

18 February 2016

Cincy Clean was GREAT! I was in a pinch and needed my house cleaned thoroughly, on very short notice - on a Saturday. Not only did they deliver wonderful service, but they were very kind and polite. As a Realtor, I take the customer experience VERY seriously and I was very impressed with their professionalism. Their website made it SO easy to book online, something that is often hard to do with a cleaning company. I will certainly recommend them to my friends and clients! More...

Reviewed on Yelp

11 December 2015

Cincyclean did a one time clean of our house while we were in the hospital recovering from the birth of our first baby. They did a phenomenal job, and when they found out the reason for our cleaning, they went above and beyond to ensure that we would come home to a clean, safe home for our new baby. After a long construction/renovation project, my husband and I were blown away by their attention to detail and overall work quality. I couldn't have asked for a better end product! Thank you CincyClean! We will be using you again, for sure. More...

Reviewed on Yelp

14 November 2015

I just got home from my initial cleaning with CincyClean and I am blown away. It's remarkable what they were able to do for me in a couple hours. My place was a mess but thanks to these terrific folks I'm proud of my apartment. I look forward to their return. If I could give 50 stars instead of 5 I would. More...

Reviewed on Facebook

20 October 2015

Hi Faith,What a GREAT job your company did on our cleaning! Everything was completed and done to perfection! I guarantee you I plan on using you again when I can. Also I'm planning on telling all my friends and family on the great job. We have two family businesses and know the importance of word of mouth positive comments and referrals. Thanks again to your company from the time I contacted you, to the reminders, the excellent service and the follow up! Easy, professional and delivered what was expected while making the appointment and cost a smooth process. More...

Reviewed on Yelp

19 October 2015

This was the first experience I've had with a company cleaning my house. The booking process was simple and pretty straight forward. I live in a small house and was looking for a basic, overall cleaning. This turned out to be very helpful during a time when I had too much going on to take care of it! (Plus, I never knew a service such as this could be so affordable.) I greeted the cleaner, but had arranged for the appointment to take place as I was leaving for work. When I got home to check out the job that had been done, my bathroom was cleaner than I ever could've gotten it on my own. That was the part that stood out to me the most, and probably the part of the house that had the most room for improvement. The house smelled fresh and everything I hoped for had been taken care of, what a treat to come home to! More...

Reviewed on Yelp

15 July 2015

Why it is so hard to find a good cleaning company is beyond me. But finally, Cincy Clean is bringing maid services into the 21st century. Everything from booking an appointment to receiving the paid receipt and everything in between is everything you should expect from a cleaning company in 2015.Cincy Clean offers, wait for it...online booking (gasp!). Why is it necessary to call the company when a simple online booking system gets the job done. Simply enter your information, and details about your home, then select any addons you want, schedule a time, and enter payment information. Then forget about it until the time comes. Bing, bang, boom.Secondly, the prices are set in stone. Nothing is hidden. NOTHING. They won't randomly send 5 people and charge for each additional person. And they do not charge if it takes longer than anticipated. They clean until it's clean (what a novel idea) and they don't charge more for doing it. Prices range from 1-bedroom full house clean for $119, to 5+ bedroom full house clean for $219.It is nice that they have weekend hours so that you don't have to take off work or leave early. Our crew of two entered our home and immediately split up with one person going upstairs and the other staying downstairs. They were unobtrusive and really took pride in their work.Also, having pets, foreign chemicals is a concern. Luckily, and smartly, they use green products, even some of which they make themselves. This is a simple detail that adds peace of mind.Finally, and the most important part, was that the cleaning was extraordinary. They listened to our primary areas that we wanted them to focus on, and really did focus on them. They got into corners that I didn't even know existed in my house. Cincy Clean has great prices, great people, and great service. Everything you'd expect in a cleaning company? Finally. More...

Reviewed on Yelp

15 July 2015

We schedule CincyClean on a bi-weekly basis and it has helped us get through some rough times when the rest of our lives seemed so out of control.  They were comfortable working in our urban neighborhood and dealing with the parking situation.  It is such a relief to come home to a clean house.  Very happy with the service. More...

Reviewed on Yelp

15 May 2015

We have been extremely pleased with the two cleanings we have had from CincyCleans. Coming home after they clean is always such a treat! They are friendly, courteous, and extremely thorough. I highly recommend them to friends and family and continue to use them exclusively for cleaning needs. More...

Reviewed on Facebook

26 April 2015

Why didn't I get Cincyclean to clean my house sooner?! I feel like a civilized human being now. I scheduled them on Tuesday and they came today which is Sunday. I for sure really appreciate that they have weekend hours because I couldn't miss work to meet them during the week. My kitchen and bathrooms all look like they are brand new. It's like I'm in a fancy hotel!! I would definitely recommend them to anyone and I will use them again! More...

Reviewed on Yelp

22 April 2015

Fine. A. LY. Long exhale, sigh. After going through 3-4 different cleaning companies I finally found the one that is right for me! Reasons why CincyClean stands out among the rest: - The use green products - They only bring 1-2 people into your home. Not 4-5 (I HATE THAT!)- Online booking- Offer weekend cleanings- Online bill payment- They offer extras!!! Clean Inside Cabinets +$20, Clean Inside Refridgerator + $20, Clean Interior Windows +$60, Laundry + $20, Organizing (one hour) + $30 Inside Oven Cleaning +$20.  - Their team is professional and friendly - No hidden charges- No hour-by-hour rates- And the big one...FLAT PRICING - BOOM GOES THE DYNAMITE! Ding! Ding! Ding! Ding! (From website)FLAT RATE PRICESWe offer flat rate pricing in the number of bedrooms, but can of course accommodate special requests (feel free to call or email for a custom quote!):FULL HOME SERVICEOne-Bedroom:   $119Two-Bedroom: $139Three-Bedroom: $159Four-Bedroom: $189Five-Bedroom+: $219After being dooped by cleaning service after cleaning service I'm pretty sure the owner thought I was crazy when I kept repeating, "Soooooo, there are NO hidden costs? Like you arn't going to randomly charge my credit card afterwards?" And sure enough after the cleaning, there it was $119+tax=$127.33 online billing receipt, no hidden charges.  Melinda arrived at my house at 9am on a Saturday morning (they scheduled me with only two days notice HECK YES!) The first thing I noticed that was different right away was she came up to me with a huge smile on her face and said, "Hi! I'm Melinda!" Wow. A simple hello? It's hilarious to me that no other company has done this. She explained what she would be doing and I explained my concerns and she went right to work. I will admit it her cleaning partner was about 20 minutes late but he was new to the area and they both stayed for over two hours!  Again, shaking in my boots, I thought wow there is NO WAY someone just cleaned my house for two hours and I am only going to be charged $119! Shocked. Satisfied. And I CANNOT wait to book them again. Another thing that felt different with Cincy Clean? I felt like I could trust Melinda. She introduced herself by name, she confidently looked me in the eyes and shook my hand, and she was super smiley the entire time. This is someone that I want in my home. Not a team of 5 strangers. My favorite thing of all? They stay until the cleaning is done. You are not counting down the clock hour by hour to make sure you get what you paid for. It comes back to trust, you know they are there until the job is done and It eliminates all of your anxiety. I feel like this is what a customer deserves. Shouted through a megaphone - CALL CINCY CLEAN RIGHT NOW AND BOOK THEM! Great customer service, friendly, affordable, and they do a great job!-- Hey friends! Seems a lot of you have been booking based on my review/referral. If you do, please give them my name - Cindy G. They have a referral program where we can both get a discount :) More...

Reviewed on Yelp

30 January 2015

Last year I threw one of the biggest parties in the city (okay it was just a six year old's birthday party but let me tell you those kids left cake, confetti, and cheer in every crook and crevice in our small home). We decided to hire a cleaning service to help with the clean up and they did a subpar job (no need to put this national company on blast but suffice it to say they weren't very 'merry').This year I legit threw the party of the century (kidding again, it was a seven year old's birthday party) and decided to try a local company to deal with the mess. Yelp helped me find Cincy Clean. They came highly reviewed and they earned all five stars twice over. It was easy to schedule the appointment and the cleaners showed up on time and did such a thorough amazing job we considered eating off the floor that night (just because we could).I was so impressed by the work, I have them come by periodically to do a nice deep clean and it's worth every red cent. My house has never been cleaner, and I have more free time from not cleaning to focus on things like throwing a Vegas Style blowout birthday party for my soon-to-be eight year old daughter! More...

Reviewed on Yelp

27 January 2015

Amazing amazing amazing! The staff is incredible and so trustworthy! I would recommend this company to anyone!

Reviewed on Facebook

20 December 2014

We had CincyClean out for a one time cleaning yesterday, but they did such a great job that we're planning to set up a regular schedule!

Reviewed on Facebook

16 December 2014

I'd been searching for a local, trustworthy cleaning service (whether a company or individual(s)), and came across CincyClean on Yelp. They didn't have a lot of reviews but their website was professional and helpful, so I booked a cleaning for the week following. I had a couple questions so I called and spoke to the owner, Faith, who was even more professional and helpful than her website! I guess it's a new company but she seems to have a great grasp on what she's doing. The crew of two showed up right on time and spent FOUR AND A HALF hours cleaning my huge house. I just did a quick walk-through and it looks and smells amazing. We had just had a party over here and the floors were gross...now they look like I could eat off of them. Both of the crew members were incredibly thorough (I saw TIffany on her hands and knees at one point cleaning the floor - wow!), very professional, and super nice. They even left me a little treat and a thank you card! I will, without a doubt, be having them back again. More...

Reviewed on Yelp

29 November 2014

Cincy Clean- the best service in Cincinnati!!!Cincy Clean found me on Twitter when I had posted a photo of my teenage daughters messy bedroom. They sent me a tweet asking if I needed a little help- with 6 kids I decided I needed a lot of help! The team from CincyClean are a bunch of young, educated, energetic entrepreneurs! They show up on time, bring their own supplies ( in cute polka dot Target canvas baskets I might add ) and they leave my Indian Hill home spotless! They also run errands, organize closets, tackle laundry ( which is  a big task in my home) and generally do whatever is needed to make the customer happy! More...

Reviewed on Yelp

17 November 2014

My brother and I purchased a home cleaning for my mom as an early Xmas present. My Mom is pretty picky when it comes to cleaning and her home, so I was nervous about whether she would actually like it. She was thrilled with the work done by CincyClean. She especially commented on how clean they got her very old stove top and the fact that they cleaned the (many!) stair rails in the home. I was impressed that they even moved some of the smaller area rugs to clean the hard wood floors underneath. The cleaners were efficient, hard working and thorough and friendly. I highly recommend. More...

Reviewed on Facebook

5 November 2014

I am not naturally a clean person though I would not go as far to compare myself to Pig Pen. I have no desire to spend my time mopping, sweeping, vacuuming, dusting, etc as my Netflix and Hulu queue are filled with quality programming that needs my undivided attention. Thank goodness for CincyClean and their house cleaning service . They came in and made my house cleaner than its ever been. They cleaned crevices and corners that I would have never cleaned. The great part now is that I no longer have to think about scheduling them, as they come when scheduled and clean. It is like I have my own Magical Cleaning Fairy's! More...

Reviewed on Yelp

29 September 2014

I was moving out of my house on a Saturday and my cleaning service cancelled 10 minutes before they were scheduled to come!  And they were scheduled to do an exit clean.  I called about 20 different services and Cincy Clean answered and were available that day.  I wasn't sure what to expect but I had no other options.  The price for an exit clean was reasonable and well worth the money.  They did a wonderful job, I was so thankful.  They did such a great job that I have recommended them to my parents, my neighbors and people at work.  Faith was extremely nice and professional and my house sparkled when they left.  I will definitely be using Cincy Clean in the future. More...

Reviewed on Yelp