Camelot Specialty Limos, Inc

Camelot Specialty Limos, Inc

Camelot Specialty Limos, Inc locationLower Melville, New York

(8 Reviews)
Camelot Specialty Limos, Inc Reviews

Reviews


Review of Camelot Specialty Limos, Inc by Samantha Katz
5 27/06/2018 Samantha Katz

I had the most pleasurable experience from booking to being dropped off at home with this company. I set everything up with Nicole Johansen who was nothing but personable & accommodating. I had changed my plans numerous times due to unsure friends and head count and she was understanding and assisted me every step of the way. I booked a 26 person limo/bus. The driver Andy (?) was a lot of fun and put up with my crowd lol! I will be using them for all my winery trips, city parties and my wedding. This company is the best on the island!

Review of Camelot Specialty Limos, Inc by MrAbruzzo10
5 08/06/2018 MrAbruzzo10

Amazing experience with this company!!! Set up the 38 person Party bus for a wine trip out to Long Island from the city and was the best price around, perfectly on time(actually arrived early) and the driver was awesome!! Any worries beforehand Joe the owner took care of them all. Would and will absolutely be using this company again for my future events

Review of Camelot Specialty Limos, Inc by Shana Siegel
1 22/05/2018 Shana Siegel

If I could give no stars I would...TERRIBLE!!!! I got married on 4/27 and this company is a preferred vendor to the venue. The driver picked me up first and then was going to pick up my husband with the groomsmen. He had no idea where he was going, if he had clearance for the SSP and he didnt have the correct GPS. My sister in law had to provide him directions the whole way. He then had to call the best man to get directions to pick up groomsmen and my husband bc he didnt know how to get there. IF that was the only thing that went wrong I may not have a problem . We were supposed to have 2 cars pick us up at the end of the night. Me and my husbands car NEVER came we were left waiting until 1:30am !!! luckily we had 1 family member still at the venue willing to drive us home. When the second limo arrived to take the rest of the family home he couldnt even reach the other limo to find out where they were. We calling Camelot that night and we have yet to hear from them.. DO NOT USE!!!!

Review of Camelot Specialty Limos, Inc by Dan Petrocelli
5 12/12/2017 Dan Petrocelli

We used Camelot last night for the second time and once again the experience was outstanding. From the courteous customer service when we booked the 14 passenger Mercedes Sprinter (roomy and comfortable with complete entertainment systems) to the promptness and courtesy of Jonesy the driver, whom we will always request. He was absolutely the friendliest and best driver ever. Thank you Camelot (and Jonesy) for making our family’s Christmas experience to Brooklyn a memorable one. Can’t wait for our next excursion with you.

Review of Camelot Specialty Limos, Inc by Veronica Silva
5 03/11/2017 Veronica Silva

As a wedding vendor myself, I have to say I'm highly impressed with Camelot's limo drivers, especially Chris Levano. I had the pleasure of working with him at a wedding on Oct. 29th. He was not only pleasant, but he went above and beyond what I've seen most drivers do. When he arrived, he went over all the timeline details and made sure to keep everyone on that timeline! I witnessed him help the bride with her train into the church and then after the ceremony, he took all of the flowers (bridesmaids included) and placed them in the trunk so that they weren't damaged or thrown around during the ride to the venue. He was accommodating to extra stops requested by the bridal party. I even saw his stock of emergency items - items that you might need just in case. That's something I only see wedding planners with (but not everyone has a planner, so it was great that he had all those items). I was thoroughly impressed!

I also had the pleasure of working with two fellas (I unfortunately did not get their names) at a wedding on 9/30. While I wasn't around them as extensively as I was with Chris, I was still impressed by their professionalism, timeliness and attentiveness to the couple and bridal party.

Great job Camelot! Keep up the good work :)

Review of Camelot Specialty Limos, Inc by Vanessa Battiato
5 08/10/2017 Vanessa Battiato

We used Camelot for our wedding and also bachelorette party. Joe helped us coordinate everything to not only get the timing right of when the bus/cars should arrive but also help us to get the best price. Our Rolls Royce and party bus were perfect and really made the day and our bridal party comfortable. We appreciate all of Joe's and the Camelot company help and wonderful service and will be using them in the future!
Thank you Camelot!

Review of Camelot Specialty Limos, Inc by Roderick Campbell
3 07/09/2017 Roderick Campbell

We used Camelot for our wedding but we were disappointed by our driver's service. He did not get my bride to the venue on time and that alone throw everything else (photos, ceremony) time-wise. A 20 min drive took almost an hour!!! Also, he was not very willing to provide all the services we paid for. She had to call the office on her wedding day!!The limo was good and so is the office staff but that dude...I wish I didn't tip him before he went for my lady!!!

Review of Camelot Specialty Limos, Inc by Michael Pesce
1 02/09/2017 Michael Pesce

Do not book with Camelot unless you are ABSOLUTELY sure of your travel plans, you will have no recourse to recoup any money you pay them once you allow them access to your credit card account.

I made a reservation with Camelot Limos for airport transportation to LGA from Long Island a full two months in advance. Upon receiving their contract later in the day, I was uncomfortable with their "cancellation policy" because it truly offered no opportunity to recoup your payment no matter how far in advance you might need to cancel. Here's their wording directly from their emailed contract:

"Cancellations are not valid over the phone. They must be in writing and signed by the person on the contract, and they must be hand delivered, mailed, faxed, or a scanned signed copy emailed to Camelot Limos. If you cancel this contract at any time you are required to pay the entire remaining balance stated in the contract to Camelot Specialty Limos, Inc. There are no refunds for canceled jobs, and/or cancellations due to inclement weather and/or acts of God."

After I made the phone reservation and was awaiting the contract/written CC authorization, they charged my card IMMEDIATELY without waiting for me to sign the contract/authorization.

Upon learning of their lack of cancellation policy I called and emailed multiple times the following day to make clear I would not be signing the contract and would expect the inappropriate charge (nearly $200) be returned immediately. Camelot ducked me for a few days and finally connected me to their owner who begrudgingly agreed to return the credit.

Two days later I received a PARTIAL refund but not the entire amount, which then forced me to enter a formal credit card dispute. It was clear the return credit difference was punitive and frankly, petty.

This was all COMPLETELY unnecessary. I've used Camelot before and would have certainly used them again had they not made an issue of this and simply offered a normal cancellation policy. Calls to at least three of their highly rated LI competitors assured me that they would absolutely not charge me for a cancellation within a stated time period, for most only 24 hours.

DO NOT book with Camelot unless you are ABSOLUTELY sure of your plans, you will have no recourse to recoup any money you pay them once you allow them access to your credit card account.

Camelot Specialty Limos, Inc


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