Bernards  Salon & Spa

Bernards Salon & Spa

Bernards  Salon & Spa locationPine Grove, New Jersey

(8 Reviews)
Bernards  Salon & Spa Reviews

Bernards Salon & Spa Reviews


Review of Bernards  Salon & Spa by Nataliya Magnitskaya
5 01/05/2018 Nataliya Magnitskaya

I visited Marlton salon and had a hair color service with Elaine. She was very professional and pleasant. Overall I had a great experience!

Review of Bernards  Salon & Spa by Eleonay Serra
1 26/02/2018 Eleonay Serra

The women at the front desk couldn't be any more less friendly. My masseuse, "Meg", took a phone call in the middle of my services. Will never go back or recommend to anyone.

Review of Bernards  Salon & Spa by Greg Waraksa
5 10/02/2018 Greg Waraksa

Great service

Review of Bernards  Salon & Spa by Susan Gentile
5 20/08/2016 Susan Gentile

People their are very nice

Review of Bernards  Salon & Spa by Kristen Smith
5 28/05/2016 Kristen Smith

I love this salon. Went in with no idea what I wanted besides to lighten my hair. Eric did a great job with different color recommendations. I got there a little early for my appointment and was greeted promptly by Tim behind the front desk and offered coffe and/or water as I waited. Ended up coming out with more than I was expecting and couldn't be happier. I got nothing but compliments on my hair.

Review of Bernards  Salon & Spa by NMW
5 26/03/2016 NMW

I live this salon Eric is incredible. My cut and color are always awesome. I get compliments on my hair all the time since I started going here.

Review of Bernards  Salon & Spa by Giggi Augustinii
1 16/01/2014 Giggi Augustinii

Worst unprofessional spa I have ever schedule at. I was given a 7 pm appointment and I was about 2-5 minutes away from the sap when I was told that my message was cancel because my therapist went home. This was my very first time there-- did not request any particular therapist so any therapist could have done my message. They claimed they call my cell to cancel me but lied because they never call . By the way this was my birthday gift because it was B-day. They ruined my pampered day for my Birthday. I paid for a package: message and manicure/pedicure but they offer the manicure /pedicure not the message.
I will never go there or refer anyone: unprofessional customers service ......

Review of Bernards  Salon & Spa by A Google User
3 04/05/2011 A Google User

The technicians that I have had for services at Bernards in Marlton (mani/pedi, massage and facial) have all been great - especially Randi that did my facial! The property itself is nice and contemporary. Their prices are reasonable and they offer great specials. If it weren't for the poor customer service I repeatedly receive from the front desk, I would have rated them four or five stars. When dealing with the front desk I am often rushed off the phone, treated as if I'm an inconvenience, and it appears to pain them if they have to give eye contact or even attempt to smile. Dealing with the public is HARD, I understand that. I can imagine the stories they can tell of crazy and demanding customers, but not everyone is like that and I know I don't deserve it. The owner really needs to step in and do something about it because the person who answers the phone or greets the guest gives the first impression and sets the tone for the rest of the services that are to take place. The impact the people have at the front desk shouldn't be underestimated.

Bernards Salon & Spa


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