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Armor Heating and Air is a Northwest Arkansas based company that provides heating, air conditioning, and refrigeration services that includes both installation and maintenance.

Reviews (49)

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Emma Leigh

3 September 2019

Amazing and knowledgable staff. The service was so quick and professional!!


Wayne Luckey

17 August 2019

My a/c went out on a Friday night. I called and by 7:30 the ac tech showed up and had the capacitor replaced and checked Freon ( complimentary). Very polite and knowledgeable THANKS ARMOR More...


Joe Avila

5 August 2019

Only place you need to call. My HVAC is not where I need to save a few dollars while shopping around. Our HVAC needs to be serviced right, the first time! On time, complete HVAC (Carrier) system done in just a few hours. The house didn't even have time to get hot. Bottom line? Just call Armor. More...


Donnelle Preston Rodney

14 July 2019

Very Friendly, Extremely Fast and thorough, Brian was awesome!


Angeles Valerio

1 July 2019

Reliable and trustworthy representative. Called them and they were at home that same day. Totally recommend this company.


Christi Daniels

22 June 2019

Our AC stopped working on one of the hottest days we’ve had this year. Our indoor temp was 88 and we slept with fans in the windows trying to stay cool.


Justin Cowgur

27 May 2019

I am WAY late on providing this 5 star review but my family and I returned from traveling over Memorial Day weekend and noticed our brand new construction house had a temperature of 76 but thermostat was set at 72. Blair and Brian made it a point to come over MEMORIAL weekend to get ‘er fixed up quickly. If anything I should feel awful for taking them away from their families but I’m forever grateful for them ensuring my family was comfortable in our own home. More...


Melissa Santos

25 May 2019

These guys have been beyond helpful with my pool heater!


Sunshine Hester-Redmond

25 May 2019

Awesome experience! Woke up with AC out and service was fast, friendly and affordable.


Neil Tucker

3 May 2019

I had an entire HVAC replacement of a 19 year old system. All of Armors staff were courteous, informative and punctual. Upgraded everything as needed. Addressed issues with the old system. Left everything spotless. Did more than expected for the price agreed upon. I would highly recommend and will be using Armor HVAC in Bentonville from now on. More...


Will Benfield

22 April 2019

our A/C at the office hasn't ran this cold in years. Thanks guys!!!


Larry H.

29 January 2019

Had Armor come out and do some duct work for me - and they did a great jobReasonable price - didn't try to up sell me.Guys who came out all professional and nice


Jeremy Sweat

25 January 2019

We were having issues with our heater, and found Armor on-line. Travis arrived the same day and found the issue with our heater. He was very knowledgeable about the situation and fixed it before leaving. Great service at a fair price! Travis even found my sons headphones in the yard and returned them to us. More...


Kathleen Wright Grooms

24 January 2019

We had three estimates; Armor gave me a great product (Rheem), timely installation and no hassles. We don't feel like we overpaid, nor do we feel like we're dealing with a "shadetree" mechanic. Why were we so pleased? 1. They were on time. Not early, not late. On time. I walked outside, they were pulling up. 2. They were dressed like professionals. Neat, clean, shirts tucked in when appropriate. 3. They spoke like professionals. They carried on pleasant conversations with me and each other with ease; answering my silly questions like I was the most important person on earth. 4. They did not eat, drink, smoke or dip in or around my home. I did not find any snack trash, empty bottles or tobacco refuse. No one asked to use my bathroom. 5. They did not break a single branch or bud off of my plants and landscaping around the new unit install. I was happy my flowers survived! 6. I was asked every time they needed to do something permanent - where the air return was to go: "Was here or there better?" and consulted each step of the way through the install. Making sure I understood and agreed. There were no surprises, I like that. 7. At the end of the day, the only way you could tell they'd been there was the AC worked! They cleaned up! Took every scrap of trash (some was there beforehand I'm sure!), cardboard, packaging and the old unit! and carried it all away. The team from Armor that came to my home demonstrated a pride in their work and old fashioned customer service. You won't be disappointed. More...


Jay B.

1 November 2018

Tell us about your experience with this business. Tell us about your experience with this business.


Adriana Alicia Mullins

11 October 2018

I procrastinated, yet again. With the cold front coming in, we waited to get propane. When the propane company came out to install our propane tank, they had concerns about a leaky air conditioning unit affecting the stability of our furnace and suggested we call a specialist to make sure it was safe. After multiple calls, and being told that nobody could make it out until late next week, Armor saved the day and made it out to my house within the hour! Customer service was amazing, and they went over all our options with us. Extremely grateful that they made it out when they did! More...


Brittney Glover

17 August 2018

Absolutely love Armor! ❤️ Definitely recommend them! Great service and the best staff! If you need any Heating & Air needs call Armor!


Amy Jackson

4 August 2018

Cold air blowing a few minutes after he showed up. They take service calls 24 hours and work in the Gravette area. Exactly what we needed on a quick notice.


Heather Gourley

24 July 2018

Was super pleased with Armor heat and air. Found them just by googling. I had called several places but Armor was able to get to me the quickest. I also needed an appointment at 4:30pm and they were able to do that and best of all they did NOT charge extra for the time frame I needed. Was 100% pleased with the service and price! Being on the far side of Bella Vista was not a problem at all either! More...


Whitney Ballard

3 July 2018

I had the absolute BEST experience with Armor. The techs are incredibly professional and go above and beyond to provide exceptional customer service. We called for an estimate for a full replacement and Travis was able to come out that day. The team ended up coming out to replace the whole thing on Tuesday! After working up in the attic for a bit and tracking down some insulation, they insisted on vacuuming up the mess without hesitation. I’ve never experienced this with any company. I will definitely recommend Armor to everyone! More...


Katie Jones

25 June 2018

Wonderful experience! I called at 8:15 this morning with an air conditioner problem and Travis was at my house, had the part in the van, and had it fixed by noon! Other companies I tried couldn't give me a time, some not enough a specific day. Not only was Armor able to tell me when he would be there, but he was early. I will always recommend these guys from here on out! Cheaper than anyone else I called as well. Amazing customer service AND fair prices, you can't go wrong! More...


Gary Smith

14 June 2018

Armor Heating & Air performed a spring tune up on my HVAC system this morning. The technician arrived promptly at 8 am. He was knowledgeable, friendly and professional. A straight shooter. I highly recommend this locally owned company for all of your HVAC needs. More...


Kacey Barrett

14 June 2018

There are no words for how much we love Armor! After losing complete AC function on a Sunday, we called them Monday morning for an estimate on a new system. We figured it would be a few days before anyone could come out, but Blair showed up to our house an hour later! He looked over our system, gave us a thorough explanation of what we needed, and gave us several options to choose from. Never pushy, and always kind and considerate answering our questions with complete respect. We had a new unit installed less than 48 hours after our decision! The installation crew was knowledgeable, efficient, kind, & did a wonderful job! We are grateful to Armor for helping us out with such a big project in such a short amount of time! More...


Bob L.

11 June 2018

First thing they got there earlier then they said they would that’s good diagnose the problem and fixed it with parts cheaper that I normally pay for a service call. A great bunch to deal with that shows honesty and integrity. More...


Michelle Allen

8 June 2018

I highly recommend Armor! My ac went out and they were able to get me back and running in a short amount of time! They are the most honest people around, explained how the whole process of the AC works so I have a better understanding as well! Thanks again for your amazing service!!! More...


Bethany McGhehey

3 June 2018

Can’t recommend them enough! Professional, kind and efficient


Jason B Smith

19 May 2018

Travis and Dante came and serviced our aging unit. They were fast and gave great service. Very friendly and answered all my questions. Their pricing was very reasonable and they didn't try to sell me anything I didn't want or need. I will definitely use them again. More...


Josh M.

26 March 2018

We needed a new Furnace / AC. We shopped around and weren't happy with the quotes we received from the other guys. We were referred to Armor by some friends and couldn't have been happier.Armor worked with us on setting up the install time - and promptly arrived right when they said they would.  The work was completed in exactly the amount of time they said it would take AND was done in a very professional way. They even took the time to explain what and why they were doing things and were happy to answer any questions I had.The quality of work was top notch and we are very pleased with the new heat pump.  Again - we had some questions a few days after the install and we got same day resolution to our questions.  Pretty amazing customer service.I highly recommend giving them a call on any HVAC need you may have. Very fair pricing and incredibly knowledgeable staff, makes for a smooth and easy experience. Will be using them again for any future needs. More...


JD Hudman

9 February 2018

Huge props to these guys for taking my call at 6am. They had Stephanie at the house by 830 and everything fixed and THOROUGHLY explained by 1030. She took me into the attic and showed me exactly what happened and what she did. I hope I don’t have to call back but if I have any other issues it will be the first and only place I’ll call. More...


Lauren Wood Ames

27 December 2017

Our heater went out this evening... Called Armor and they came to our house promptly. Friendly, honest and knowledgeable. Got us back up and running within minutes! Will definitely be using them again! More...


Gary M.

6 December 2017

Simply the best. Great service, fair pricing. Don't try to sell stuff you don't need. One stop for all your heating and air needs.


Pat Kelly

2 November 2017

Great customer service! Travis is the man!! Great � prices also!


Mark Johnson

2 November 2017

Great company with the customers needs in mind. Fast, friendly and honest. Ask for Travis!


Vanessa White

26 October 2017

Staff arrived promptly and were so knowledgeable and friendly. I would highly recommend this company to anyone and will definitely use them again in the future!


Chris Barron Brantley

2 October 2017

Great service from these folks.. I appreciated the open dialogue with the Armor team. To this point they have answered every question I have had and have gone above and beyond to make sure everything is working properly with my new system. I would highly recommend.


Loren Lewis

25 August 2017

Great company! Would highly recommend based on price, confidence in product, and customer service. We had to replace our entire system and felt we chose the right company to do it! They even brought us a portable AC until they were able to install our new unit. Quick, knowledgeable, & friendly. More...


Chris-Mary Finley

26 July 2017

These guys were great, fixed us right up. Worked with us too. If your looking for a real qoute and fast great service call Armor!! Thanks for our new furnace and AC unit, we are enjoying our sweet air. More...


Meredith Krohn

22 July 2017

We called them today around 3:45 and Brian was here in less than 2 hours. We were not charged extra for weekend service and our problem was diagnosed and fixed quickly and pricing was very reasonable. We are very, very pleased! Thank you!! More...


Ree Lexa White

18 July 2017

Travis was excellent!!! He came early, walked me through each step, showed me what was wrong and why, along with a solution. Thumbs up!!


Betsy Phillips

18 July 2017

I've used armor twice now and they've been able to answer my questions and came promptly both times! I was floored this morning when I called and they could come out the same day to add freon to our AC! It's getting to the hottest part of summer so I figured it'd be at least a day or two but Jamie came the same day.. and earlier than expected even! It's cool in our house again! He was very friendly, quick and professional! I will use armor again when needed.. and definitely recommend them! More...


Rhonda Weidman

5 July 2017

Armor is now our go to company for HVAC. They came out on a SUNDAY. Our house was 86 degrees inside. They loaned us a portable AC unit until they could locate the parts we needed. Very professional, dependable, and honest. Top notch customer service. Have already recommended to friends and neighbors. Thank you ! More...


Eve S.

15 March 2017

The customer service is excellent and sets them apart from the competition. The price was right and the installation painless.  Six months after the installation I called them with questions, and they quickly answered.  I will definitely use them again because I have not found that level of customer service anywhere. More...


Zac Wells

27 February 2017

As a local property manager I look for a few key traits in a HVAC company. Responsiveness, Timeliness, Professionalism coupled with Customer service, Competitive Pricing, and simply someone I can trust to get the job done right the first time, and with Armor Heating and Air you will get just that and more! I would Highly recommend Armor Heating and Air to anyone and everyone! More...


Erin Marzolf

5 January 2017

Our heat went out in the middle of the night..my husband called at 5am, not expecting an answer. We got an answer and Travis came out promptly at 0930 to make our home warm again! He was very informative and helpful. This company has fantastic customer service and the price didn't stress us out. Hopefully we don't need them again but it's comforting knowing they'll take care of our needs! More...


Mark Edwards

8 December 2016

Great group of professionals. Things that stuck out to me were personal service, high integrity, and honesty. Can't comment to much on price competitiveness, but I'm a firm believer in you get what you pay for. HIGHLY RECOMMEND!


Easton Rowe

21 September 2016

Update 9-17-18: Once again Armor Heating and Air saved the day. Reached out to them last night with a few details regarding the issues my A/C Unit. Travis was out to the house early this morning to fix the issue. Huge thanks to Armor Heating and Air for being quick, efficient, and customer friendly. I will definitely use them again, but hopefully not too soon! ;) I called Armor yesterday about an issue with my air conditioner, and they were able to diagnose my issue just from the description of my issue. They came out today and refilled my Freon and did a quick tune-up on my air conditioner unit. I noticed an immediate difference in the cooling of my home. Hopefully this fix will help me notice an immediate difference in my electric bill as well. I will definitely use Armor again if I have any more issues, and would recommend them wholeheartedly. They had fast, friendly, effective service that didn't put a huge dent in my wallet. Thanks again, Armor! More...


Easton R.

21 September 2016

I called Armor yesterday about an issue with my air conditioner, and they were able to diagnose my issue just from the description of my issue.  They came out today and refilled my Freon and did a quick tune-up on my air conditioner unit.  I noticed an immediate difference in the cooling of my home.  Hopefully this fix will help me notice an immediate difference in my electric bill as well.  I will definitely use Armor again if I have any more issues, and would recommend them wholeheartedly.  They had fast, friendly, effective service that didn't put a huge dent in my wallet.  Thanks again, Armor! More...


Connie Fox-Bruno

3 July 2016

Came home at 5pm to a HOT house! Called Armor and they responded before 7pm. They were great, and the best part was, no after-hours/emergency charges.


Lynn Watkins

3 July 2016

I purchased a yearly Maintenance Plan from Armor and they took the time to explain what I should be doing as an owner to keep my heating/air units in top condition. They discovered a part that was beginning to fail and recommended replacement. When the weather began to warm in late Spring they responded and discovered I needed Freon in one of my units. They were able to do the repair at less cost than if I had called on my home warranty and paid the $75 deductible. I am very pleased with their work and customer service! More...