High marks for NP Newell and Latrice Baxter..
Honestly, have no idea why this place has such bad reviews but I only see a counselor. The counselor I have is great. As for the people at the front desk, the only problem I've had is canceling appointments with them but it's gotten better over the past few months.
I gotta say that Adult and Child at the Ohio location has been a lifesaver. Aaron at the front desk is so sweet, warm, and helpful every time I'm there. My therapist Robbie is amazing. Anders (who is at a different location) went out of his way to help me get started with services and navigate the (admittedly kind of crazy) new patient process. After being treated like... Just really awful by Community Behaviorial Health, it is such a relief to be getting help from Adult and Child. More...
It's very hard to change therapists if you don't like who they give you. The front desk people are pretty crappy customer service. They have attitudes for one. Second, they play around talk with each other, so if you're trying to sign in and you interupt their play time they are rude to you. IF you stick up for yourselves, then you're always in the wrong. You basically have to kiss their %*%/*. The therapist I have now is nice and some other lady is nice as well. Though, shortly ill be going to a faith based therapy. They can't do that here. It's secular which is sad that they can't do both.I do recommend this place if you find someone you like. If I did go back, hopefully I can have who I had. Katy R. Was my therapist and she's great and Christy Dixon was the lady that gave pills, she's nice too. More...
NP Newell is a great primary care physician! I can usually get an appointment within a few days, and she always makes me feel heard and never rushed.
Both of my children have received excellent care here. Every person we have worked with there was friendly and tried to ease my children's fear of going to the doctor!
My new family doctor is at this clinic love this place filled out paperwork and was back to see Dr. Mark super quick maybe 15 -20 minutes Dr. Mark is awesome nurses and check in lady are really nice really convenient location not to far from monument circle this place rocks !!!!!!? More...
This place is amazing. ..
The ladies who work the registration desk in intake upstairs could sure use some customer training. Now the folks who work downstairs and the staff that I seen thus far have all been extremely caring and excellent.
I luv this place. You are seen in a timely manner, staff is very professional , helpful and friendly. More importantly my doctor, Dr. Smith is thorough, professional, and takes the time to answers all of my questions. I can honestly say that he is one of two doctors that I trust to give me the best medical treatment possible. More...
Everyone in my family sees NP. Newell and we couldnt be happier. The staff is super friendly. They are very helpful. Newell is attentive to the concerns of paitents and parents of children. She will reassure you and do her best to help you. She is very nice and friendly. Me, my husband, and my 3 children appreciate all that she does and how plesant she is even when I am over worrying. More...
Every one that I have met have been very friendly and helpful.
i gotta say, my visit was great. the clinic was clean and new and all people from front desk to the doc really did a great job. i got meds i needed and they took care of me! More...
Sue Ellen Collins
Staff greeted me when I walked in - wait time to see the doctor was very short - clinic was very clean.