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1st National Roofing LLC

Charlotte, NC

(18)
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About

Full service local residential roofing company. Licensed, insured, and BBB accredited

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Reviews (18)

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5/5

18 customer reviews

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19 November 2019

More than top notch. Great company to work for and with. Highest integrity and excellent craftsmanship. Being in the trades industry close to 20 years I know finding a company that not only pays you, but also pays you on time and what you truly should be getting paid is uncommon in the industry. This often times leads to financial strain for the employer, but also can be a disaster for the clients who in turn may receive liens on their properties. This is not an issue with 1st National Roofing, LLC. They not only pay fair, but they are 100% debt free verified through Dunn & Bradstreet, meaning they pay their people and also pay for their material to ensure the homeowner doesn't get blindsided by liens, which again happens on a daily basis in the trades industry. Proud to be part of the team! More...

Reviewed on Facebook

2 November 2019

Great company to work for. been in business for a solid 10 years and keeps improving on technology and efficiency. Definitely a reputable company to work for and are able to offer the best warranty in the industry from the shingle manufacturer due to their proven workmanship

Reviewed on Facebook

30 October 2019

Great company. As a realtor who runs into roof issues all the time these people are best to work with

Reviewed on Facebook

24 October 2019

They replaced my roof and I am super happy with their work. RJ Randy made every step smooth. explained everything and was not pushy at all. helped me with my insurance claims. the roof is looks very professional. they have added value to our house. thank you! More...

Reviewed on Facebook

8 October 2019

I'm in a small business and I run across roofing companies all the time. I was very impressed with the manufacturing and the product choices of some houses That just got installed. This company definitely spent the extra money and time to get better quality materials for those homes. I know they could have used any manufacturers products but they used the better quality ones with certainteed. That probably costs the company a little more They could have went a cheaper route but they choose to put the customers' first. Met an impressive guy named Randy who was very down to earth and was very informative and knows codes and the business in and out. His attitude about his work made me appreciate knowing that there are a few genuine folks there are out there.I was very impressed with 1st National They definitely follow state and international codes. Those things are important especially in a state where a lot of roofing companies are cutting corners and doing shady business without homeowners ever being aware. More...

Reviewed on Facebook

8 August 2019

I've known Randy Rankin for 25 years, and would recommend any company that he's involved with. He is highly professional, honourable, hard working, and truly cares about the people he works with.

Reviewed on Facebook

7 August 2019

1st national roofing is an awesome company! I highly recommend them. Everyone that I interacted was super nice and informative!

Reviewed on Facebook

16 April 2019

If I could give more stars I would. This company is the best at customer service and quality workmanship. As a background- I had one of the worst experiences ever with another roofing company which had good salesman but could care less about the quality of work it did after it sold you its services. Items not to code, rotted and molded wood not replaced, visible dips which would gather water even after the first rain. It was SO bad that I had to have 1st National Roofing come in and completely redo the roof. They were professional and expressed genuine concerned about what my needs and wants were. It was very reasonable on its priced, especially considering it used the highest quality materials which far exceeded industries standards. They were even able to schedule my job very quickly to minimize the lost work the other company had caused my general contractor and to prevent further damage to the rood due to the other company’s substandard work. In less than a week since 1st National Roofing LLC, completed the project, I have had many neighbors ask about my roof and tell me it was the sharpest looking one in the who neighborhood. I especially want to think Randy Rankin, the inspector and coordinator of the project, David Lopez the crew leader, and David’s crew whose workmanship was excellent in every sense of the word. I am having my house renovated and the 1st National Roofing crew went out of their way to coordinate with my general contractors to ensure a seamless work flow for both crews during the housing install. These guys know their business, are professional, genuinely concerned on doing the job right and make sure ALL the customer’s needs are meet. I could not be happier and would recommend their services to anyone who is needing roof work. They also work with your home insurance carrier in cases of storm, wind and hail damage. By far this has been the best service experience of any home contractor I have ever had. More...

Reviewed on Facebook

27 March 2019

I would recommend this company to anyone in need of a roof.

Reviewed on Facebook

27 March 2019

Great company, honest, quality and loyal to their customers and employees.

Reviewed on Facebook

18 January 2019

Excellent organization that focuses on quality, professionalism and lawful ethics.

Reviewed on Facebook

3 August 2018

Met with Jesse R today and it was a great experience. He was on time, a nice guy and got our issue resolved. We only needed a roof repair this time but I wouldn't hesitate to use them when we need a full roof replacement.

Reviewed on Facebook

12 July 2018

They made an inspection appointment around my schedule, I wasn't pressured to buy a new roof, and they gave an honest assessment. I would recommend for anybody that wants good customer service and quality workmanship. I was impressed that they did a video inspection and went through the video with me. More...

Reviewed on Facebook

20 May 2018

If it wasn't for first national I wouldn't have got a dime from my insurance company, they are the best..

Reviewed on Facebook

5 April 2018

I highly recommend hiring 1st National Roofing to replace your roof! My project manager, Omar, was terrific! He was always available and extremely helpful every step of the way. He walked me through the insurance maze and the whole project was a positive experience. The crew that installed the roof were fast and did a very professional job. My yard was immaculate after installation. No debris left behind and no damage. Thank you Omar and 1st National Roofing! More...

Reviewed on Facebook

2 February 2018

I would recommend this company to everyone. The day after the December 8th snowstorm I called three roofers. One came out and found a hole and wanted to charge me $350 just to tarp up the one hole. One didn't call me back for 2 days. But Charles came out within a couple hours of calling. He went up and found multiple holes. Found lots of damage from the storm. Tarped my roof for free. (Actually tarped the holes three different times after adjusters came by) He laid out all our options and steps when it came to a claim. We decided to use 1st National roofing right there on the spot! We got the adjuster to come out and she denied a roof replacement and would only approve a roof repair. But Charles stood with us and got another adjuster to come out. He was at every meeting with the adjusters and was up on the roof with them also. It took a month, but we finally got approval for a full roof. Charles walked is thru choosing the tiles colours and upgrades! We seamlessly set up the install date. He even was able to get us in earlier because we had been with holes and damage in the roof for over a month! He was there for the installation and even came back with magnets to make sure there were no nails left on the driveway and yard so that the pups and kids wouldn't get any nails in their feet! This company went above and beyond for our family! Especially Charles Stout! And their pricing was reasonable! I can't say enough great things about this company! More...

Reviewed on Facebook

28 January 2017

Highly recommend this company to everyone. Every individual I came in contact with during the roofing process was professional and extremely responsive. The entire process was seem less! All of the team members right down to the roofing crew did an excellent job on our roof! A wonderful experience all around! Zack Riley, project manager is one of the best! Quality products, superb customer service and satisfaction guaranteed! More...

Reviewed on Facebook

19 July 2016

Was selling my home. Ask for Josh !He was able to get me approved and had my roof put on within a day! Much easier to sell the house with a brand new roof! Thank you, very professional. Would recommended. 5 stars. More...

Reviewed on Facebook

Q&As

Helping homeowners. Educating homeowners about the insurance claim process and about the what they can have in the roofing industry

To give customers the very best experience when in need of a new roof.

We are 1st in Honesty 1st in Quality and 1st in warranties. Rated as a top 500 remodeling company in the nation.