Richmond Properties Canberra - Mary Richmond
7 Neptune Street, Phillip ACT, Australia
(7)
7 Neptune Street, Phillip ACT, Australia
(7)
Personal service
Mary and Mark have a combined 18 years property management experience. Having each worked for multiple large agencies across Canberra and Queanbeyan, they then joined forces working together in the same office. Years of experience in different agencies and working together before opening Richmond Properties Canberra gave Mary and Mark valuable insight into how they would structure their own business to provide the best client experience, whilst complimenting each others strengths.
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7 customer reviews
Linda Sims
Mary is the best Property Manager I have ever had the pleasure to deal with. So good that I have continued to follow her to manage my property. I have known Mary for over 10 years and she has always been professional, always responded to my messages and emails, and living in the US for over 5 years I have felt so confident in the knowledge that she has taken exceptional care of my rental home with regular updates. I would not hesitate in recommending Mary to anyone looking for a property manager who operates with integrity, knowledge and professionalism. More...
Reviewed on Facebook
Alex Stinziani
Mary is the stand out figure in the saturated Canberra property management market, you cannot do any better. She is attentive, easily contactable (a unicorn trait in the industry, if you know, you know), and genuinely cares about each and every one of her clients; both Landlords and Tenants. She takes pride in her work and will always go the extra mile. I wouldn’t trust my property with anyone else. More...
Reviewed on Facebook
Meg Power
There is no one else that takes as much care, pride and diligence to manage and navigate the ever changing property market. Mary makes a house feel like a home and takes the stress out renting for both owners and tenants. Mary running and owning her own boutique business has allowed her dedicated nature to shine. More...
Reviewed on Facebook
Lior Kalisse
An absolute star of a property manager! Clear, helpful and understanding. So easy to work with, made my life a million times easier than it could have been this year.😊
Reviewed on Facebook
Daniel Bishop
Mary is an incredible property manager! Excellent customer service and a real focus on being ahead of the game fixing things before they become an issue rather than dealing with them when they've become a problem. Mary has looked after out rental for two years and we look forward to many more! More...
Reviewed on Facebook
Rhys Holmes
Mary is a fantastic Property Manager! She was always friendly, knowledgeable and professional in all my dealings with her, when I was a tenant. Since buying my own home, she continues to provide exceptional service with quality advice and recommendations for tradesman. Would highly recommend and trust her with my property. More...
Reviewed on Facebook
Jess Buffier
Highly skilled and knowledgeable, Mary is super friendly. Total expert and would trust her with my property!
Reviewed on Facebook
What do you love most about your job?
I love the variety that comes with each day. There is never a dull moment as a property manager and we are always meeting new people every day. Building trusting relationships with my clients and tenants, where they know I have their very best interests at heart is so important to me. To take the stress out of renting out someone's home or investment property is something I take a lot of pride in. I am a natural mediator and I find I can almost always find the best outcome for all parties which gives me a great sense of accomplishment.
What inspired you to start your own business?
After 11 years working as a property manager and running other large agencies, owned by sales agents, I missed the days where things were smaller. Owning a boutique agency has allowed me to go back to providing personal service where I know each landlord, tenant and all the properties on our books inside and out.
Why should our clients choose you?
I am 100% invested in this career and take a lot of pride in the quality of my work. It is important to me to provide the absolute best service on offer. Dealing with the owner of the business means you will never change property managers (unlike large agencies with high turn over of staff) and you will always have one point of contact who is highly experienced in all facets of the industry.
What changes have you made to keep your customers safe from Covid-19?
We are following all government restrictions and advice and have implemented a recommended Covid-safe plan.
All inclusive property management
We offer all inclusive, comprehensive property management services with no lock in contracts. We provide the highest level of service in all facets of tenancy and property management. Leasing, advertising, open homes, lease negotiations, rental reviews, rental appraisals, rent collection, maintenance liaison, tenancy and legislation expert advice. Prompt and up to date communication at all times.
