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Cindy J Drake Business & Leadership Coaching logo logo
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Cindy J Drake Business & Leadership Coaching

Waters Edge Business Centre, Lake Street, Caroline Springs VIC

(16)
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‘21 Certificate of Excellence, 2021

About

Over 20 years in business and accounting, managing teams and working with business owners. It's about helping business owners and managers with planning, strategies and tools to make their lives and business better.

This can be through Business Coaching or Executive Coaching.

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65 hires on Bark
3 min response time

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Reviews (16)

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5/5

16 customer reviews

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20 February 2024

Business Consulting

Cindy's approach and coaching was very friendly and realistic from the start. There was little fluff which helped get to the source of the issues quickly and easily.
The masterclasses are a great way to mingle and learn at the same time offering real time feedback which is not always readily available. I really felt like I grew and progressed a lot more in a shorter space of time than with other programs I had done.
Thank you Cindy for all your support and help over the past few months, it really has helped me and my business move forward.
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Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Emily, You have much to offer your clients and can't wait to see the growth of your services. A true professional helping your market, thanks for the review and all the very best on your adventures.

verified
1 February 2024

Business Consulting

Cindy helped me map out my business processes to find out quickly what was working and what needed a little fixing. Once we did this we were confident about employing an office manger to support the business. It has taken me a while to get to this place and I have appreciated having someone outside the business looking in. By tweaking the recruitment ad we improved the calibre of people applying and the number of applications. The process for recruitment was a smooth system which is easy to implement in my business going forward.

Recommend Cindy to look at your business if you are feeling stuck and need an outside perspective.
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Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Thank you very much for sharing your feedback! I'm thrilled to hear that I was able to assist you in mapping out your business processes and making impactful improvements. It was a pleasure working with you and helping you gain confidence in employing an office manager to support your business. Your dedication to your team and customers is truly admirable, and it was a pleasure collaborating with someone who cares deeply about their business's success. Thank you for the opportunity to work with you!

14 February 2023

I had commenced my business with trying to do everything at all possible times with no time really for my family and always being burnt out which led to me being stuck in the same position and simply running in circles. Then we reached out to Cindy and after the initial consultation we had connected, she assisted me with taking control of my business and restructured various elements to ensure we achieved the goals within my business.

Cindy helped me see various elements within my business, outside of my scope, to achieve the work & family balance. The main aim of my business was to balance family life. Working with Cindy helped me change my mindset and perspective on how business can be. Cindy was very knowledgeable in all areas and worked with me every step of the way to achieve the milestones within my business.

I’m very grateful and appreciate the time provided by Cindy as now I have the various processes, confidence and feel solid for a great year ahead
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Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Mustapha your a true professional who cares so much about your clients it was wonderful helping you see your business from a different perspective. Have a great year and thank you for your kind words.

verified
31 January 2022

Business Financial Planning

Working with Cindy Drake was great - the advice was speedy and one hundred percent useful as Cindy is a very generous and highly knowledgeable coach. I will contact Cindy in the future and sincerely recommend her to anyone seeking business advice. I now understand much more about creating a business plan and the calculations needed to identify what break even is and the cost of producing goods. More...

Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Thank you Robyn for you reviewed, was great working with you.

verified
19 October 2021

Business Consulting

I found Cindy on Bark. I was drawn to her approach from our first phone call. I remember she asked me what kind of business I was hoping to create - and that reflective style prompted reflection about what was possible. I felt supported, yet very much in the drivers seat.

Cindy is highly emotionally intelligent, technically proficient and has been a lifeline in building my leadership skills, and navigating business decisions with confidence. I highly recommend her support to you, to keep accountable, and achieve.
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Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Tania it is such a pleasure to work with you and watch you build your business from strength to strength. You are a true leader. Thanks for the kind review.

verified
16 July 2021

Business Financial Planning

After a brief phone conversation, Cindy impressed me with her understanding of exactly where I was, and what I needed in order to move forward with my business plan.
I have the utmost confidence in Cindy's ability to get me where I need to be.
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Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Thanks Phil your business sounds exciting and looking forward to working with you

verified
8 June 2021

Business Consulting

Cindy is encouraging and supportive, as she calmly challenges my assumptions! She is creating a truly partnering relationship that enables me to feel that I have the ability to do this.

Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Sharon it's such a pleasure working with you, thank you

4 June 2021

Strategically teaches you how to plan and get rid of your worries and fears.

Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Great working with you Jiryes, thank you

verified
19 May 2021

Business Financial Planning

Really understood our business and what needs to be done. Friendly and professional.

Cindy J Drake Business & Leadership Coaching
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Cindy J Drake Business & Leadership Coaching

Reply from Cindy J Drake Business & Leadership Coaching

Thanks for the feedback Geoff

18 October 2020

Matt and Kelly were invited to one of the business workshops hosted by Cindy Drake and decided that a business coach would be able to help them with the finer details of their business. They chose Cindy because they felt a genuine connection and they thought she understood their needs wholly.

A key positive change Matt and Kelly made to their business was shifting to computer-based management of finances and staff where systems integrate. This meant they could automate the payroll, appointments and other important elements that previously had to be done independently. They were also able to streamline their hiring process.

The future goals for Mega Watt Electrical are to grow their team even more, and allow Matt to spend more time to focus on building client relationships. Matt and Kelly are confident now that they have the necessary platform to grow their business successfully.
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18 October 2020

Cindy is someone who will come in and be a part of your company and is genuinely dedicated to helping your business grow.

For any business owner who needs a business coach who'll stop at nothing to help business owners earn more and work less, give Cindy a call.

I was working long hours, not confident in selling my product, but I didn’t want to give on my entrepreneurial dream.

Cindy gave me the clarity and confidence I needed to create a highly profitable business that I actually enjoyed running.

Thanks to Cindy I got my weekends back, and despite 2020’s challenges I was able to transform a business on the brink to one that’s thriving.
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4 October 2020

Well-accomplished builders Aaron and Tysen banded together to start Green Edge Builders, and

greatly underestimated the massive task of running a business that lay ahead.

It didn’t take long for the founders to realise the true nature of what they’d got themselves into, said co-founder Tysen.

“We thought we were going OK, but our taxes said otherwise, and we were actually losing money and didn’t know it”.
“There was a period where a few jobs went wrong, and it was clear we were not profitable”.
All of a sudden they’d been hit with the grim reality they were working tireless 7-day weeks with no reward to show for it.

Looking for the answers to running a successful business, Tysen attended a business building seminar, and discovered business coaching could be the answer to his business’s problems.

“After the seminar we were introduced to Cindy and got along like a house on fire, it definitely felt like it was a case of right place, right time”.

Working with Cindy, Green Edge are enjoying more leads, a high lead conversion rate, and more money in the door. Not only that, but they know where the money’s coming from too.

“Cindy’s taught us to know our numbers - we went from having no idea if we were making money to know exactly what each figure on the spreadsheet means, and how to improve it”

Aaron and Tysen now understand the secrets to running a successful business, crediting Cindy’s knowledge and accountability for the transformation.

“We never understood commerciality, but working with Cindy we’re staring to use words like shareholders and stakeholders when talking about our business - we’ve really learnt a lot”

“She also keeps us accountable to make sure we’re working on the business rather than in it”.
Cindy’s passion for people is another thing they’ve found invaluable throughout the process.

“You can have a conversation about anything with Cindy, she’s not just invested in the business but in us as people too”

And that’s paid off. 7-day weeks are now a thing of the past, and Tysen is enjoying the abundance of free time he is now able to spend with his young family.

“For any trade business owner who wants to be as good at running a business as they are at their trade, I highly recommend Cindy.

“Cindy helped us understand why our business wasn’t profitable, and gave us the tools to turn that around”.

“For any trade business owner who wants to be as good at running a business as they are at their trade, I highly recommend Cindy.
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4 October 2020

How Experts in their Industry see the Numbers Differently
When I met Cindy, Sunbury Automatics and Mechanical was already a successful business. Yet, somehow, I was still feeling I had to be there all the time and couldn’t see an end in sight. I felt I had to show up every day, make sure staff were doing what’s required and take care of all the little jobs that make a business tick over. We already had some systems in place but I knew there were holes in them and just couldn’t find the time to fix them. Because of all that, I knew we weren’t making the profits I thought we could.
Cindy’s coaching has helped with all that.

Within a short time, sales and profit increased by 20% and I found myself with more time for myself. This happened because of the systems Cindy helped us to implement, the installation of a manager and the training the staff to become empowered and autonomous. Suddenly, they felt valued and trusted and their productivity improved along with that.

Due to all this, life has changed greatly for me. Cindy’s strategies mean I don’t need to be here full time anymore. The manager, who probably manages better than I did, runs the show and deals with the vast majority of the day to day issues. So now… I have time to myself.

From my experience, I’m certain there are many great tradies, doctors, lawyers and more who are great at what they do but not so good at running a business. Throughout our group work, I saw how Cindy’s talents and insights are applicable to all of them and noticed how we all benefitted.

My advice? Call Cindy and turn your life and business around. The sooner you do it, the sooner you’ll begin to breathe again and get more time back for yourself.
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4 October 2020

Workshops to Boost your Thinking
Mid last year I attended a workshop hosted by Cindy Drake.
The workshop with Cindy and her team made me realise that I could work on
improving and streamlining my business with somebody who I could trust
and who would help navigate the way to a successful outcome.

The personal and business benefits gained from coaching with Cindy
have been invaluable. She was always clear and concise in setting goals
for me to achieve and with her help and guidance I now have a clear
vision for my business and solid foundations for growth and expansion.

I would highly recommend Cindy to any business owner looking for clarity in their business.

Denise
Point of Difference Cleaning
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4 October 2020

Getting Serious About Your Business
I was struggling with cash flow, time management and just surviving in business. I was enjoying what I was doing but the problem was – I was doing it all! Due to all that was going on, I wasn’t prioritising work effectively and delegation was an unknown concept to me. It got to the point where I just needed help.

That first conversation with Cindy enabled me to see the possibilities immediately. She gently opened my eyes and we outlined a plan and specific goals. It’s unbelievable to think that was only 6 months ago. Since then, we’ve quadrupled our sales, we’re finally responding to clients in a timely manner, our growth has gone through the roof and I’m confident I’m doing the right things now. I can see the business is more profitable and I’m working smarter not harder.

Things are going so well we’ve renovated the studio. This would never have happened without Cindy’s input. It’s now an invigorating place to work and I’m proud of the fact that I know my figures and have taken control of the business.

The future is looking wonderful! We’re getting a new printer in 6 months, my goals are set for the next two years, we’re looking at putting staff on to support our growth and I’m even hopeful my husband can come in full time. We’re really excited at the turn around we’ve achieved in such a short space of time.

If you’re a small business owner doing it all by yourself, consider a business coach like Cindy. Her no-nonsense, supportive approach helped turn my business around and I’m her expertise and skilful communication style could be of value to all business owners.

Emma Murname
Murname Print Group
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4 October 2020

For the first five years in my business I was behaving like an employee. I was always doing, never leading. My communication style was overly direct so I had trouble building loyalty and trust with staff. I judged them harshly and struggled to suppress my emotions when communicating with them.

It was a frustrating time for me. I was putting in so much effort but not yielding the results I felt I deserved. It was so frustrating that one day it reached a point where I knew something had to change.

Cindy spent time getting to know the real me. Patiently, she evaluated where my business was, identified the challenges and helped me work through them in a methodical manner. I was most impressed with Cindy’s ability to quickly work with the mood I had on any given day. This is truly her most remarkable talent. I now recognise that she adapted the delivery of her message to suit my emotions. She has an extraordinary skill for sensitive communications and because I witnessed this regularly, she slowly taught me to modify the delivery of my message so I could get the best from my team.

My journey has been a trial and at times I have felt isolated because of my communication style. Cindy gradually turned all that around and the proof is in the results. I have gone on to reach my goal of winning Helloworld’s Manager of the Year in Victoria, Tasmania and South Australia and opened a second agency. I am now recognised by senior management in the corporation as a successful franchise owner and have plans to open my third branch.

Best of all, my communication style and mindset is now that of a leader instead of the frustrated employee I once was. In fact, I’ve been such an inspiration that my husband has now left his employee status behind and begun his own business! Turning people’s lives around is a wonderful feeling.

Thank you so much, Cindy. I seriously could not have done it without you.
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Q&As

Making business owners lives and businesses better.

After working in my parents business as a teenager, I learned the business values of great customer service which became layered with financial and administration management experience as an accountant and administration manager.

There is so much available to the small business owner but they don't have the time to find it all. It also takes time to build trust with the small business owner and help them understand there are different ways to achieving success.

What got you here won't necessarily get you the next step.

When I worked in my parents business as a teenager it was all about the business. We didn't have a healthy way of understanding work life balance and my father didn't trust anyone to help to know differently. Our family became broken.

Now its about helping people have better lives and businesses through new ways.

After learning so much about business through my own and other businesses there are plenty of tools, experiences and lessons out there to help the small business owner get better outcomes.

► Business coaching
► Business planning
► Strategies for profits
► Leadership training
► Improved cash flow to reduce financial stress
► Sales training, team and time management

By understanding the power of great communications, behaviours, planning and strategy, there is a great line up of tools to help business owners or leaders find the best approach for them.

Everyone is different which means a tailored approach for each business owner. I work best with business owners who have been in business for a couple of years and want to grow their business. I have great experiences with people who work in the building, tradies, health, NDIS, aged care, and professionals. The business coaching or executive coaching helps empower people for a better way forward.

► International Coaching Federation
► My Business Excellence
► Chamber of Commerce

Most of the services are provided online however, I have 2 office locations in Melbourne - Moorabbin and Caroline Springs and an abundance of cafes and meetings rooms as needed throughout Australia.

Hygiene standards with planning: zoom where possible, masks, QR code, desks and chairs wiped down after each client and hand sanitisation provided.

Services

Helping you map out the next 3 to 5 years in a business plan including an action plan for success. There are many templates out there but hashing this out with a coach means you really understand each section and through the conversations think about the best approach for you and your business.

Business Coaching to help you understand a structure for growth and accountability to make it happen. This will be focused on marketing, systems and team to leverage your business success.

Finding your purpose is about finding those one or two things that are bigger than yourself, and bigger than those around you. Then you'll understand how to contribute and make your impact in the world. Leaving you fulfilled in life.

Creating budget and management reports that have meaning for you based on your business drivers.

Giving your team the vision and structure to thrive helps them contribute in their own way. From finding the right team player to the induction process or having performance discussions. Teams are your resources to getting stuff done. Make them the best they can be.

Your power to influence is your strength to influence. Leaders help themselves and others to do the right things. They set direction, build an inspiring vision, and create something new. Leadership is about mapping out where you need to go to "win" as a team or an organization; and it is dynamic, exciting, and inspiring.

Sales for your business is the backbone of your business. If you can sell in your business you have a business. Problem with sales is that people don't consider it a professional profession. Sales done right about professionally helping people. Make every conversion count in your business and improve every step possible.

Spend a couple of hours mapping out your Strengths, Weaknesses, Opportunities and Threats to think about your opportunities for growth. This workshop is best done with your team for maximum results.

Every business wants time to make a plan because it so important. Sadly there is no sense of urgency to make a plan happen because your life is too busy.

Join our workshop which makes this process happen for you through a structure that keeps you aligned to your bigger reason why your in business.

You’ll get to brainstorm, discuss and learn some of the best business building strategies with one goal in mind… To plan for a successful year.

The Business Adaption Plan has 9 impact points to building a business. This will give you a new perspective on navigating our changing environment.

Topics discussed :

Navigating the current climate
Reviewing your plan and validating, or adapting
Leadership and motivating your team
Keeping calm and building a better, more resilient version of your business