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Burleigh Property Sales

2/20 James Street, Burleigh Heads QLD, Australia

(22)
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About

Averil Buckingham has been in the property management industry over 30 years. She has been with our office over 25 years. Her experience and professionalism ensure your property is being management by the best in the business. Developing long term customer relationships and delivering service beyond your expectations is her number one priority.

Reviews (22)

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5/5

22 customer reviews

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4 April 2023

Averil Buckingham at Burleigh Property Sales has been our property manager for many years. She and the team have consistently provided us with efficient and reliable service. During this time we have come to trust their judgment implicitly. More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much for the fantastic review. It has been and continues to be my great pleasure to manage your properties for you. Avy

30 March 2023

Avy and her team are amazing to deal with. They are very helpful and follow through with any issues that arise, and they make sure they are fixed accurately. I would highly recommend Burleigh property sales. Very happy owner with the service they provide. More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much for the great reference, I really appreciate it, and we are grateful to you for entrusting your properties with us, Avy

28 March 2023

Averil and her property management team are unlike any other property managers I have dealt with in the past. They are extremely reliable and thorough, friendly and helpful. Everything is dealt with promptly and professionally. They really do care about you, your property and getting the right tenants. I won't entrust my properties to anyone else. Thank you Averil for making my investment journey a pleasant one.. More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Such a lovely review to receive, thank you Janine. Our team try to ensure to deliver the best possible property management experience to all of our clients. Your review means so much to us. Avy

28 March 2023

Averil Buckingham's professionalism, honesty, experience, reliability, attention to detail and customer service is extraordinary.
As a multiple property owner around Australia, I have never experienced any Property Manager that excels above and beyond like Avy.
I wish there were more people in the Australian Real Estate Industry like Averil.
Keep up the good work Avy as you are greatly appreciated.
More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much for the amazing review, having come from another agency to ours, I am glad you are finally receiving the service you deserve! It is my absolute pleasure to manage your property above and beyond your expectations. Avy

28 March 2023

To whom it may concern:
As a property owner I have been involved with Burleigh Property Sales & Averil Buckingham for many years.
As property managers they have always shown that they have my best interests in mind.
Always professional, reliable & dependable.
I would not hesitate to recommend Burleigh Property Sales to anyone who requires property management services.
Sincerely,
Brett Robertson
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Burleigh Property Sales
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Reply from Burleigh Property Sales

Hi Brett It is my pleasure to manage your rental property and to provide you the service you deserve. Avy

28 March 2023

Averil at Burleigh property sales has been looking after my unit for 5 years. She is always on top of things, regarding changes to tenancy laws, fire and water regulations. I have never had a problem with rent not being paid and the BPS do great inspections on a regular basis.
Avril is one in a million. Couldn't recommend her highly enough.
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Reply from Burleigh Property Sales

Thank you so much for your great review, it is really appreciated. It is my pleasure to manage your property. Thank you so much, Avy

26 March 2023

Every tenant, every owner, everyone needs an Averil.
Hard working, honest, direct, proactive and a big beautiful personality, there simply isn’t a better agent. I can recommend Averil and her team with 100% confidence. More...

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Reply from Burleigh Property Sales

Thank you so much! I believe everyone should receive the best possible expierience owners and tenants alike, but I will do the the "hard stuff" others don't like doing when it is needed. I love having a laugh because life's short and property management should be stress free! Avy

26 March 2023

Averil has been an amazing property manager! This is my first investment property, and I have never had to worry once with Averil and her team looking after it.

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you Luke, it is my pleasure to provide you with great service that ensures you are not worrying about your property. Thank you for your lovely review Avy

26 March 2023

Avy has been the absolute best! This is my first investment property, and I have never felt more trust in someone looking after my first home! I have recommended her to my family and they love her too!! More...

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Reply from Burleigh Property Sales

It is fantastic to hear how great your experience has been with our office along with your families as well. That is our aim to provide stress free property management service. Avy

26 March 2023

The team at Burleigh Property Sales, Lead by Averil Buckingham, are professional, knowledgeable and helpful. Their communication is prompt and courteous. Always willing to go the extra step for clients, l would not trust property management to any other team. More...

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Reply from Burleigh Property Sales

Thank you for taking the time to write your lovely review, it is great to have a laugh with you whilst delivering you service you can rely on! Avy

26 March 2023

Our association with Averil at Burleigh Property Sales began 22 years ago. Averil's attention to detail is second to none. Her knowledge and persistence in managing our unit, gives us complete confidence that our best interests are her main objective. We would highly recommend Averil and her team, for a devoted, innovative and friendly addition to anyone seeking their services. Thank you Averil. More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much Denise! 22 out of my 25 years with this office is an incredible business relationship and I thank you for entrusting firstly mum's now your property in that time, it has been my pleasure to provide you top notch service for that time and many more years to come. Avy

25 March 2023

Burleigh Property Sales have been managing my properties for over 15 years. This is because the property Manager Avril Buckingham has her finger on the pulse and makes things happen. She has a dedicated team but she is the driving force that makes owning a property effortless. I reccommend the team at Burleigh Propert Sales and venture to say they are the best. More...

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Reply from Burleigh Property Sales

Time flies when your having fun Vince!! It has been my absolute pleasure to manage your properties for that time and for many more years to come. It has been lovely watching both our familes grow over the years. Thank you for entrusting us to manage your properties. Avy

24 March 2023

As a landlord I was looking for a highly professional team to manage my properties and I found this with Burleigh Property Sales. Averil and her team are the best that I have found. They are reliable and very knowledgeable. I would recommend them to any investor out there. More...

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Reply from Burleigh Property Sales

Thank you for taking the time to review our services, you are so easy to deal with I can't understand why you previously did not get the service you deserve! It is our pleasure to provide that to you and show you how stress free property management can be. Avy

24 March 2023

I am an Owner. My property has been leased through Avy and her Team for the past nine years. I cannot imagine a better Agent. The professionalism of Avy and the assistance she has provided to me and on to my tenants is second to none. I’ve needed her help on numerous occasions and she has been a great help every time. Thank you Avy!! More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Wow where has that time gone! Thank you for the great review, it is our pleasure to manage your property. Avy

24 March 2023

Hi
Thanks Averil and all the Team at Burleigh Property Sales. Your seamless approach to managing our Investment Property over the last decade is much appreciated. Always providing excellent advice regarding Tenancy and with any Maintenance issues the Service Providers are always First Class and Priced Right.
Highly Recommend
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Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much for the lovely review, I really appreciate you taking the time to review our services. Avy

24 March 2023

Above and beyond
Averil has been managing our properties for nearly 10 years. In this time she has always found the best suited tenants for our properties with the the houses never sitting empty for more than a few days. Her time management is amazing, she has always responded to issues as they happen to look after properties and the tenants. She has recently organised the face lift of one of the houses, this whole process was so easy and all of the trades were amazing and did a fantastic job. We are very happy with the end result and trust her recommendations without hesitation.
As long as she is in property management we will be with her.
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Reply from Burleigh Property Sales

Thank you so much for the amazing review. It is my pleasure to manage your properties and I am so glad you have found your experience to be so positive. As you know I am hands on and that is the only way to be in the world of property management. Avy

24 March 2023

Highly recommend the team at Burleigh Property Sales for property management. Averil and team have been managing our Palm Beach Rental for many years now, and we've always found the team to be professional and responsive. We continually rely on their expertise for sound advice and have always been thoroughly impressed with their service. No hesitation in recommending. More...

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Reply from Burleigh Property Sales

Thank you so much for your lovely review. It is my pleasure to manage your property, thank you for entrusting us to do this for you. Thanks Avy

24 March 2023

I cannot thank Avy and her team of professionals enough for showing me what true customer service is, they have exceeded our expectations time and time again! BPS truly have their clients best interests at heart. I only wish Id found you sooner, thankyou for looking after us. More than highly recommend! 100++++++ More...

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Reply from Burleigh Property Sales

Thank you so much for the amazing review, I am glad you are finally receiving the customer service all landlords deserve! Avy

24 March 2023

The best property manager we have ever dealt with for our investment properties. Averil is on the ball when there is a problem and not backward in telling either tenant or landlord how it is. Responsive and productive team.

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you for the lovely review, I always try to ensure both landlords and tenants are aware of their rights and responsibilies and handle all communications with fairness

24 March 2023

Averil and the tram at Burleigh property sales have been amazing since taking over the management of my property.
They are professional and always get things done quickly and efficiently.

I highly recommend them!

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you so much for taking the time to write a review for our team, it is greatly appreciated Avy

24 March 2023

Averil is an absolute gem! She is solution focused and is responsive to the needs of the owners and tenants. Having worked with Averil for nearly 15 years, I couldn’t have asked for a better property manager. I would highly recommend Averil to anyone, as she is an amazing person and manager. More...

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you for your review, it has been my absolute pleasure to manage your properties and in that time watching both of our familes grow and new adventures be had by all of us! Thank you so much for entrusting me to manage your properties Avy

24 March 2023

Honest , and reliable property manager, all with a good pinch of humour . Could not speak more highly of the team

Burleigh Property Sales
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Reply from Burleigh Property Sales

Thank you for your review James, life is too short not to have a laugh! My pleasure in managing your investment properties. Avy

Q&As

I have been in the property management industry for over 30 years. Property management is my passion. I love meeting new people and growing business relationships and providing excellent service to my clients. I love watching a client who has had poor service from a difference agency see that they can receive excellent service at a reasonable price on no compromise on service beyong their expectations.

Whilst I do not own my own rental roll, I have worked for the Boniwell Family who own Burleigh Property Sales for over 25 years. They have given me the opportunity to control the property management division whilst they concentrate on the sales side of the industry.

I have outstanding communication skills, returning phone calls and emails in a timely manner, I am a problem solver and logical thinker. I pride myself on providing the best possible service to my clients which includes giving them sound advice on rent reviews, furture maintenance, arrears management (if needed we have a very low arrears issue) quality tenant selection. I handle all facets of property management and they will deal with me.

Absolutely, we use a cloud based program that an owner can access on line to see their statements etc. We can email them anything they require that they would like, we have an open book policy where owners are welcome to see copies of all documents in relation to their property and come along to routine inspections if they wish. We offer on line video tours of their properties free of charge for potential tenants to view their property no matter where in the world they are.

We have established that tenants can afford rent and have secure jobs in secure industries using a 30% rule, which means rent can be no more than 30% of the applicants income. We have ensured the 1.5 distancing rule whilst covid was rampid. We ensure the properties are left clean to the standard they were when tenants moved in with our strict final inspections. We offer on line video tours of their properties free of charge for potential tenants to view their property no matter where in the world they are.

Services

Our office delivers property management services beyong your expectations. With an outstanding reputation in the industry and a Senior Property Manager with over 30 years experience.

Our sales team are experts in helping Sellers sell their properties and helping purchasing find their dream homes.