Hey there! We're Proactive Business Services, and we do things a bit differently around here.
Imagine having a financial partner who's as passionate about your business as you are. That's us. We're not your typical number-crunchers – we're more like your business's financial best friend.
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104 customer reviews
Ethen McDevitt
Accounting
fast to call and a great conversation outlining what they offer, price and the steps moving forward, signed up immediately
Hugh boland
Bookkeeping Services
I feel very confident in all aspects of accounting knowing someone like Robert is in my corner moving forward.
Cham Tang
We've been using them since we started in 2009 and they have been great. Friendly, personalized service. Would recommend.
Mat G
We have used Ray and the team for all of our business and personal tax services for years. The best service and advice.
Harry Borbag
I've been using PBS for a couple of years and they've helped me get my business going. Excellent service, highly recommend.
Ed Follows
A fabulous service and a great bunch of people too :)
Renato Feijo
PBS has been providing accounting and bookkeeping advice to my business for more than five years. They are incredibly competent, quick and reliable and I'd recommend them to anyone needing solid accounting expertise and support for their business.
Michelle Birch
The team at Proactive Business Services have always had my best interests as there number one priority. They are dedicated and professional and always looking to make sure I pay the least amount of tax. And thats what its about. Thank you Ray, Bernadette and the team. More...
Adam Sheppard
Proactive Business Services have assisted me in establishing my business everyone in the business has been a pleasure to deal with. If you are looking for peace of mind and clear guidance in any financial matters I strongly recommend contacting the team at Proactive Business Services. More...
Virginia Banks
I have been using Proactive Business Services for one year and find them to be very efficient, professional and great to deal with. They were able to "clean up" a mess left by a prior accountant and get 4 years of back tax sorted. I would highly recommend them. More...
Ian Wrigley
I'm a small business owner and for the last 10 years or so PBS have been doing my books. The service is excellent. Bernadette and the Team certainly seem to know what I need. Thanks guys!
Courtney Bailey
I could not be happier with the team at Proactive Business Services. Their advice has been spot on when setting up my business and they have continually impressed me with their care and professionalism on a personal and business level. I highly recommend them to any business , no matter how small or large. More...
Christian Luis Barbeitos Alvarez
What an incredible team. I started using PBS 3 years ago and they have been advising my business and myself on an extraordinary way. The team is also caring and they listen what your needs are. I will totally recommend them for any accounting and consulting that you or your business need. More...
Lisa & Chris Blanch
We have been using Proactive for 3 years and have been incredibly happy with the service received. Ray, Bernadette and the team always come back to us promptly. I feel that they always have time for us. THANK YOU! More...
John Peterson
PBS are one of our first ever globally certified "Best Practice Business Advisory Firms" They are committed to continuous improvement and leading by example and as such, they demonstrate the knowledge and behaviours most business owners are aspiring to acquire. I can highly recommend this Accounting and Business Advisory firm to you if you are a business owner wanting to be successful in business and in life. More...
Stephanie Penman
PBS has been doing my personal tax returns for years. All staff are polite, professional and provide great service, I would highly recommend.
Christian Luxton
Over the years I’ve been to many accountants and always found them lacking. That is until we came to Proactive Business Services !
What a great business ! Expert service and advise for all business size small or large with friendly staff always an email or phone call away.
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Phil Brown
23.08.19 I arrived in Australia 10 years ago this very month, Ray & Bernadette were among the first people I met. Within this time, they have provided me with an efficient and proficient accountancy service, not to mention the genuine friendship we have established. Its without reservation that I recommend Proactive Business Services to all who would appreciate a great experience. More...
Debbie Brunner
We've used Proactive Business Services for our business and personal tax returns and accounting advice for about 5 years now. Very happy with their service, guidance and efficiency. They always get back to you if you have random questions during the year too which we find most helpful. More...
Nicholas Agustin
Conducted my yearly tax return with the business.
Very friendly, polite and professional staff. Very pleased with their service. Would highly recommend.
Susan Lohan
Highly recommend Ray, Bernadette and their team. They have done our tax returns for the last 6 years and they are always helpful, available and efficient. Business is conducted with a great personal touch. More...
T T
Always thorough and helpful with information and taxation advice.
Penny Houston
Great service. Efficient friendly and reliable. 👍
Debbie Joyce
5 star rating for the PBS Accounting team!
Sean Meaney
Could't speak highly enough of Ray, Bernadette and their team. I've worked with them for the past couple of years and their knowledge, professionalism and guidance is second to none. Keep up the good work!
Orla Ryan Clancy
Fast responsive and cordial international services.
MR TR
Thank you Proactive Business Services for your excellent advice and guidance with set up of our Xero accounts software, which is now making managing our cash flow much more straightforward.
Jim Sharif
I have been using Proactive Business Services since 2011 and Ray and the team have been absolutely fantastic and proactive as their name suggests
Enrique Chavez
5 star review for Proactive Business Services!
Brendan Killeen
Highly recommend Proactive Business Services. Professional, experienced and a fantastic team to work with
Danny Godward
Changed accountants as I wanted a more personal service. Very friendly and very professional. Gave me great advice for my business and set me on the right track. Would highly recommend.
Ritu Johnstone
Giving a five star rating for Proactive Business Services!
Phil Sansome
Proactive Business Services have a dedicated, highly focussed and entirely professional team - concise and timely advice, pro-active and efficient in all dealings whether small or complex. Highly recommended
Thomas Noonan
Responsiveness, Quality, Professionalism, Value
Don Colleran
Five star rating for the PBS team
Tom Giles
Bernadette and Ray and Jan go over and above to provide the best possible service in a friendly and timely manner. Strongly recommend.
Nic Al
I do not have a complex tax return application. Nevertheless, Bernadette and Ray and their team at PBS are exceptional in looking after me. It is an annual pleasure to lodge my tax with them due to their professional, tailored service. Thank you. I am looking forward to meet with you next year again! More...
Chris Burnett
Very happy with the professionalism of this company. Staff provide thorough and consistent services, promptly, and are always friendly and helpful. I can highly recommend PBS. View full review More...
Caroline Tezjan
My family have been clients of proactive business services for a number of years. They have always been professional, courteous, considerate and thorough. Nothing has been too much trouble for Ray, Bernadette and their team. I cannot recommend them highly enough. More...
J R
5 star rating for Proactive Business Services!
Ingleside Market
Great team at PBS always willing to give that extra step, Ray and Katherine have been always very helpful and professional when needed, highly recommend their accounting and tax services.
Vincent Z
Very good accountant, best in the earth. Find Ray and he is the messiah for your business.
Andrew Smith
Great service and always make themselves available. Working together for over 3 years and would highly recommend.
Carla quine
Couldn’t be happier with the help I get from ray and the team it really is the best and they care and take time to help always
Mary Ryan
Ray and Bernadette helped with tax advice and software guidance going forward to make annual returns more efficient. Thanks again Guys for all your help.
Paula Garvey
Professional and considerate service. Prompt to deliver. Highly recommend Proactive Business Services.
Emma
Excellent service 👏 thank you Proactive Business Services
Joshua Tydeman
Proactive is a great service, lovely people to work with
Clare Cory
Always a client- focused and efficient service by Ray
Sue
Business Accounting Services
So incredibly happy with the team at Proactive. They have been so enthusiastic and encouraging whilst we are setting up a new business. They are always ready and happy to help to answer any questions we have, which has taken a lot of pressure off us in managing our accounts. Their main point of difference is their enthusiasm and confidence in how they can assist us. I would highly recommend them. More...
What kind of accounting services do you provide?
We offer a full spectrum of accounting services tailored to growing businesses. This includes daily bookkeeping with real-time insights, cash flow optimization, tax compliance and planning, payroll management, and strategic business advisory. We specialize in cloud-based solutions, providing everything from basic number-crunching to high-level financial strategy.
Why is it so important for businesses to hire a great accountant?
A great accountant is like a financial GPS for your business. They don't just track where you've been; they help plot where you're going. They turn complex financial data into clear, actionable insights, ensure you're compliant with ever-changing regulations, and identify opportunities to save money and grow. In essence, they free you to focus on what you do best – running your business.
What do you love most about your job?
What I love most is being a catalyst for our clients' success. There's nothing more rewarding than seeing a business owner's eyes light up when they truly understand their financials for the first time, or when our insights help them make a game-changing decision. We're not just balancing books; we're helping dreams become reality.
What inspired you to start your own business?
Ray started Proactive Business Services because he saw a gap in the market. Many accountants were stuck in the past, focusing on historical data and year-end tax returns. Ray wanted to create a firm that was forward-thinking, tech-savvy, and truly proactive – one that could give businesses real-time insights and strategic advice to drive growth. Ray believed that accounting could be a powerful tool for business success.
Why should our clients choose you?
Clients should choose us because we're more than just accountants – we're their financial partners in growth. We combine deep industry knowledge with cutting-edge technology to provide real-time insights and proactive advice. We speak plain English, not "accountant-ese," and we're passionate about helping businesses thrive. Plus, with our fixed pricing model, there are no nasty surprises – just clear, valuable service.
Can you provide your services online or remotely? If so, please add details.
Absolutely! We're fully equipped for online and remote service delivery. We use cloud-based accounting software like Xero and MYOB, which allow us to access and update your financial data in real-time from anywhere. We can handle everything from daily bookkeeping to strategic planning via video calls, screen sharing, and secure document transfer. Our clients love the flexibility and efficiency of our remote services.
What changes have you made to keep your customers safe from Covid-19?
We've embraced a digital-first approach to ensure our clients' safety. We've enhanced our online service offerings, implementing secure video conferencing for meetings and consultations. For document handling, we use encrypted file-sharing platforms. We're committed to providing the same high-quality service while prioritizing everyone's health and safety.
Daily Financial Management
Stay on top of your finances with our real-time bookkeeping service. We'll manage your daily transactions, reconcile accounts, and provide up-to-the-minute financial snapshots using cloud-based software like Xero or MYOB.
Cash Flow Optimization
Transform your cash flow from a headache to a strategic advantage. We'll analyze your cash flow patterns, create forecasts, and develop strategies to ensure you always have the funds you need to grow.
Tax Compliance & Planning
Navigate the complex world of Australian taxation with ease. We'll handle your BAS, GST, and income tax obligations, while strategically planning to minimize your tax burden and maximize deductions.
Payroll Management
Take the stress out of payday. Our comprehensive payroll service covers everything from calculating wages and superannuation to managing leave entitlements and ensuring ATO compliance.
Industry-Specific Financial Solutions
Get tailored financial advice and solutions specific to your industry, whether you're in hospitality, healthcare, e-commerce, or beyond. We understand your unique challenges and opportunities.
Virtual CFO Services
Gain C-suite expertise without the full-time cost. Our Virtual CFO service provides high-level financial strategy, budgeting, and decision-making support to drive your business forward.
Xero Accounting Setup & Training
Embrace the power of cloud accounting. We'll set up and customize your chosen platform (like Xero, MYOB, or QuickBooks), and provide training to ensure you're making the most of its features.
Financial Reporting & Analysis
Transform raw data into actionable insights. Receive regular, easy-to-understand financial reports and in-depth analysis to guide your business decisions and strategy.
Startup Financial Management
Build a strong financial foundation for your startup. From setting up your initial accounting systems to financial forecasting and investor reporting, we'll support your journey from idea to scale.
ATO Audit Support
Face ATO audits with confidence. Our team will guide you through the process, ensuring you're well-prepared and represented throughout any ATO inquiries or audit
Financial Planning
Get financial planning tailored to your unique goals. We offer expert advice on retirement planning, investment strategies, superannuation optimisation, insurance, tax planning, and estate planning. Our holistic approach integrates wealth accumulation, debt management, and budgeting to secure your financial future.
Overdue Tax
Don’t let unlodged Income Tax Returns cause you stress! We understand the pressure that comes with overdue tax obligations. Our team is ready to assist you in clearing your backlog, ensuring your tax matters are up to date, and helping you avoid any further penalties. Let us take the stress off your shoulders so you can focus on what matters most.
