Since 2018, Delbus Australia has offered around-the-clock safe and dependable transportation in Melbourne and the Gold Coast. Our commitment extends beyond excellent service to ensuring a positive and reliable experience for our clients, 24/7, 365 days a year.
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10168 customer reviews
Key & Swirl
Like so many that posted below, beware before you purchase. I had problems with their theme from installation. I'm not talking a little error here. I'm talking about following their steps on the theme, installing plugins and when you get to the skins, you get a critical error that crashes your entire WP platform so you can't even login. Your only recourse is to dump the entire WP installation and start over. Can you imagine this happening after 20 hours of build time? No way I trust that theme for my project. I requested a refund immediately and they refuse. Their customer service cares nothing about my project, my business nor my time. Their response times are 8 hours out on average. When they do respond, they give you AI response frames. I don't think I have even reached a human yet. I am still trying to get my money back from them. Not only will I not use their theme but won't use anything from their company. What a horrible experience. If they refund my purchase, I will return here for an update. If you don't see a follow up post from me then this company basically stole my money.🤬 More...
Reviewed on Facebook
Allan Appleby
The customer support team was incredibly fast and efficient in helping me out with any issues. They responded quickly, clearly explained the solutions, and got everything working smoothly in no time. Really impressed with their professionalism and how easy they made the process. Highly recommend both the theme and their support team! More...
Reviewed on Facebook
Ana Pham
place is old and dingy, we had a nice lady check us in but otherwise terrible staff and assistance with a few exceptions, but they were for the most part very unkind. massive queues as well, especially for tax refund. also very stupid organization for boarding, i have never seen such a system in place in any other airports. as the second largest airport in australia i expected something a little bit better More...
Reviewed on Google Maps
Vikramjit Singh
Best airport in Australia
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Yukio Hashimoto
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吳業忠
整體設計規劃完善,極具吸引力。機場動線寬敞舒適且明亮流暢,令人驚艷不已。
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Damon M
Worst airport! Dodgy people offering cab rides and the worst taxi and uber pick up system. How embarrassing that this is people’s first experience on arrival in Melbourne
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Jerry Michalski
Gotta say, compared to Sydney's airport, Melbourne seems cleaner, better, and their security has got their game together much better.
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Sally Yu
My experience in Melbourne overall was very good until the last day. First we got yelled at at pho a gogo. Then the staff at the airport security was extremely rude.
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Roger Franke
Worst border security team in Australia, got told to proceed down a lane that only put me back into normal immigration queue and then got checked in declarations lane. Officer said they had to search my phone after detective negative on drug swab. Declined and he continued to ask me unrelated questions about my father, mother, family and work and kept popping in 5 questions about drugs before I answer his previous question. I was declaring cigars which he failed to find in my bag, I had to tell him multiple times about the cigars but he was adamant about pinning drugs on me without a valid reason and pushing to detain me for well over 45mins. Refused to give me his full name and failed to apologise for false accusations. I'm all for border security and protection of the commonwealth but if someone tests negative and passes all the criteria there is zero reasons or suspicion to press the individual with unrelated questions. Very unprofessional and illegal behaviour More...
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Yoma Robert
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Narayanan. V. M Nana
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Ian Scott
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Kylie Drost
Centre Road entrance is beyond a nightmare. Right turn arroe is lucky to come on once in every six cycles. If you need to return a hire car allow at least 45 min extra.
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Rajen Bhatia
ZERO TRAFFIC MANAGEMENT !!!
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Apple Australia
no cap best airport for plane spotting love it!
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Jayaram Nayar
Was traveling Virgin Australia for the first time - from Melbourne to Brisbane. Was very impressed with the professional approach of the ground staff whom I approached for clarification. The comfort zone was high and full marks to punctuality. Despite it being a Friday evening, the flying crowd was well handled. More...
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SS Sidhu
1 minute pick-up area has taxis parked for ages with no action !!
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J F
Everything’s great except for not having a train…
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dianita ibañez
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Brendan Ryan
Here sitting on the ground in Melbourne airport charging my phone in a wall socket. It’s been years since I’ve had to do this because of a lack of seats and charging stations. Surprisingly crap airport
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Lu Hii
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Ben Vitiritti
pretty standard airport although the duty free is quite disappointing and the food options within the terminal are quite lacking quite stingy with hand checking -1 star for no train service
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Mary Padilla
Lindo
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Joseph Britto
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win win cabbage
I was ready to drop my luggage at the baggage storage vendor, by judging at the queue, I decided to take a quick toilet break and leaving my luggage unattend at the shopfront sideline of the baggage storage vendor. When I stepped out of the restroom, an obese border officer began berating me loudly in public. Her anger was solely directed at me for leaving my luggage unattend. While I acknowledge that I may have made a mistake, however, her response was completely disproportionate and highly inappropriate. Confiscating my bag or issuing a warning would have been sufficient. Publicly humiliating me like a child was utterly unnecessary and disrespectful. All I could do was remain composed and express my gratitude for your kindness. Despite your unprofessional and disgraceful behavior, it won't diminish my positive impression of Melbourne. However, it's a shame that such conduct is tolerated at this otherwise wonderful airport. After subjecting an innocent tourist to your verbal abuse, are you satisfied now? Perhaps you should reflect on your own behavior and consider seeking help for your anger management issues. I hope you have a more productive day. More...
Reviewed on Google Maps
Catherine Sharpe
Reviewed on Google Maps
Mommy Mum
Glad to see that the much needed renovations are underway in terminal 2. Better signage is needed everywhere. The washrooms need better servicing and this airport needs better public transport access like an express train. The people are friendly and shops are nice though. The closest hotel with a direct walkway to terminal 2 is the Park Royal, holiday Inn is 10min on foot. More...
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Madesh
Nice
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Pierre Zoghbi
Needs renovation fast to keep up with other international airports level. Duty free is a joke, shopping range is almost non existent other than coffee (over priced like crazy) and chocolate. The reason for a 3 star is the staff and processing steps which are very good, no traffic on security and people are nice. But seriously spend some money to get a chance to race other airports that are fare ahead. More...
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Ian M
Busy spot. Held up a bit due to thunderstorms, nothing to do with the airport, though. Looks like the T3 renovations will be nice once completed
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Luke Halpin
This is the most dysfunctional AND unpleasant airport I can think of.
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Bram Y. Setiadi
Bandaranya tidak terlalu besar dibandingkan dengan terminal 3 Soekarno-Hatta, tetapi segala fasilitas dapat berfungsi dengan baik, penunjuk arah dan prosedur dapat ditemui di banyak titik, serta petugas aviasi yang membantu tersedia sepanjang hari sehingga bila ada kesulitan dapat langsung bertanya. Pencahayaan Bandara menggunakan lampu warm white yang terang sehingga nyaman bagi mata dan memberikan kesan ruang yang hangat. More...
Reviewed on Google Maps
Azma Muna
I recently flew from Sydney to Melbourne on a domestic flight, and I have to say, I was extremely disappointed with Melbourne Airport. From the moment I stepped off the plane, it felt like I had landed in a third-world country—if not worse. The cleanliness was shocking, with the entire area, including the toilets, in desperate need of maintenance. To make matters worse, the staff were incredibly rude. The person handling my check-in lacked even the most basic customer service skills. Overall, a very frustrating and unpleasant experience. More...
Reviewed on Google Maps
Wjpea J
Good!
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David Deakin
Ah. It's always great to wait 40 mins to get your bag at melbourne airport international. Litterally better service from 3rd world countries. Oh and did I mention the forced uber monopoly out the front? Always disappointed. More...
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Zayan Faiez
i was mac donalds and i saw pwane cume so fast it came crshing likwe twin twower then osma bin laden start mewing and gwiddy on teh fwoor
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cuong truong
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Sayed Ali Hashimi
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val c
check in process and security was relatively fast. but why does the gate smell so strongly of smelly feet even from far away…………the carpet needs to be cleaned 😭
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Tim Costigan
This is one of the worst airports in the world. I just used the bathrooms near international gate 18 and they were disgusting. Filthy, broken cubicle doors and flushes not fuctioning. This was after a Bangkok like traffic jam before drop off. Melbourne cannot be taken seriously if this is the best they can do. There is not even a train to the airport and the parking charges are ridiculous. What an absolute hole. More...
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Marie Mayrie
The man directing cars in terminal 3 entrance. Amazing work, it looks very stressful but he was very calm and informative.
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matt dean
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Nicki A
Tuesday 26th November 2024. Security breach at Melbourne Airport. Flights sitting on tarmac until they can work out wtf happened. Just another day at this airport……(Lol, off the back of the airport being closed on both Monday 25th November and Tuesday 26th November due to fog……only in Melbourne…..) Friday 14th June 2024 at 8:15pm.Same disastrous situation getting an Uber. 25minute wait. The incompetence actually comes down to just poor staff from Wilson! They have ZERO idea how to manage - the lady blows her whistle incessantly and flaps her arms, meanwhile allowing guys in suits to jump the queue. Melbourne airport needs to fix the dangerous and hazardous situation of the Uber pickup. (Hilariously a guy in an Uber shirt was there but did nothing.) ------------------------- Friday 31st May 2024 at 2:57pm Unsafe area with cars and busses and some moron having redone the drive through area so two lanes merge into one. Melbourne airport continues to be a shitshow for taxi drivers, Uber drivers and Skybus. Unsafe! Looking forward to the horrific accident that will result in this being addressed. Directors of Melbourne Airport have been aware of this now for at least a month - so yes they will be liable! Time for change to make Melbourne airport safe! ---------------------- Friday 17th May 2024 (7:30pm). And the Melbourne airport shitshow rolls on. They've now merged into 1 lane the exit for taxis and Uber. Wtf.... Praying for Avalon airport to get traction as Melbourne airport is being run by people clearly in an ivory tower! P.S The airport fire truck decided to park in Uber bays 5-6 while there team went inside for dinner..... Seriously 😳 ------------------- Dangerous and scary getting an Uber from Melbourne airport tonight at 9:35pm on Thursday 2nd May. As a single female I was scared and had to personally stand in the middle of the road to get a car. Melbourne airport must use trained staff who protect the safety of passengers. Tonight was a shitshow. More...
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Gary Bowsie
After coming back from all other countries we arrive in now third world Melbourne too long for luggage hopeless duty free and dreadful Urber Drivers welcome to Melbourne
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INFLUENTIAL TRAVELLER OF THE WORLD
It is not the size of the international airport you would expect, there is a long queue for the check in, inside plenty of food store and just a few shops
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David Maskell
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Gordon Lymburn
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Aydin Coskun
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Ketan vadodia
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Can you provide your services online or remotely? If so, please add details.
Services are provided in Victoria, Gold and parts of Brisbane.
We have sedans and SUVs in QLD and mini buses up to 12 seats on Victoria.
What changes have you made to keep your customers safe from Covid-19?
Sanitise after each customer all touch point.
Glen 20 used after each trip.
Airport Transfers
