At ACE Home Support, we are a family-owned and operated business that provides specialised home care services for individuals with disability and seniors. We are deeply committed to providing exceptional care that prioritises the well-being and independence of our clients.
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2 customer reviews
John
I’ve had a great experience with ACE Home Support’s personal care services. The caregivers are kind, professional, and always make sure the client feels comfortable and well taken care of. They take the time to listen and adjust things as needed, and I would definitely recommend them to anyone looking for reliable care at home. More...
Diane
The transportation service from Ace home support provided an excellent door-to-door experience, with a support worker accompanying me throughout the journey, ensuring comfort and peace of mind.
What do you love most about your job?
At Ace Home Support, what we love most about our job is the profound impact we have on the lives of our clients and their families. Here are some key aspects that highlight our passion for home care:
- Continuous Professional Development
- Building Meaningful Relationships
- Creating a Positive Work Environment
What inspired you to start your own business?
Starting Ace Home Support was inspired by a deep commitment to enhancing the quality of life for individuals in our community, particularly the elderly and those requiring assistance. A key motivations behind the establishment of our home care business:
Personal Experience: Our founder has had personal experiences caring for family members or friends, which highlighted the challenges faced by individuals needing support at home.
Why should our clients choose you?
At Ace Home Support, we understand that choosing the proper home care and disability support provider is crucial. That's why we strive to offer exceptional services tailored to meet your unique needs. Here are some compelling reasons why you should choose us:
- Personalised Care Services
- Being Local in the Sunshine Coast
- Highly Trained and Compassionate Staff
- Flexible and Reliable Services
What changes have you made to keep your customers safe from Covid-19?
At Ace Home Support, the safety and well-being of our clients and staff have always been our top priorities, especially during the COVID-19 pandemic. To ensure that our customers remain safe, we have implemented several key measures:
- Personal Protective Equipment (PPE): Our staff is required to wear appropriate PPE at all times while providing care. This includes masks, gloves, and face shields when necessary. By adhering to these guidelines, we minimise the risk of virus transmission and create a safer environment for everyone involved.
- Strict Hygiene Protocols
- Health Screenings and ongoing vaccinations
- Ongoing Training
Home Care
What is included in our home care package?
- Personal care : assisting with showering, toileting, grooming, oral hygiene, and dressing
-Domestic assistance: home maintenance, ensuring your home remains clean and organised
-Laundry services: assisting with sorting, washing, ironing, folding clothes and organising your laundry cupboards, ensuring that your laundry is neatly managed
-Cooking and meal preparation: preparing or assisting clients in preparing their meals, including shopping for ingredients and groceries.
Travel and Transportation Services
At ACE Home Support, we offer a comprehensive door-to-door service designed to provide clients with peace of mind. Our services include helping individuals organise appointments and ensuring they are settled in comfortably after returning home and the support worker accompanies them throughout the journey.
Personal hygiene and self-care
Starting the day feeling confident and looking your best can significantly enhance your mood and overall well-being. At Ace Home Support, our friendly team is here to assist you with everyday personal care, ensuring you feel confident in your self-care. Maintaining a high standard of personal care not only boosts your self-esteem but also provides peace of mind to your loved ones regarding your health and well-being.
Personal care services include:
-Showering and Bathing
-Toileting
-Dental hygiene
-Feeding
-Dressing
-Shaving
- Cleaning hearing aids and phone connection troubleshooting
-Skin care
-Transferring in and out of bed
-Hair dressing
Assistance with Community Engagement
Our Comprehensive Community Services in Sunshine Coast:
- Join an Art Class
- Express your creativity and meet like-minded people
- Movie and Theatre Outings
- Enjoy the latest films and theatrical performances
- Park Visits
- Relax and unwind in beautiful green spaces.
- Shopping Trips
- Explore local shops and malls
- Café, Bar, and Restaurant Visits
- Savour delicious meals and socialise
- Religious Events
- Participate in meaningful spiritual gatherings
- Cooking, Art, and Craft Classes
- Learn new skills and hobbies
- Beach and Swimming Excursions
- Soak up the sun and enjoy the water
- Sporting Events
- Attend and participate in games like chess, bowling, and card playing
- Catch Up with Friends
- Strengthen social bonds and enjoy good company
- Community Events
- Get involved in local happenings and festivities
- Family Gatherings
- Join in on family get-togethers
- Birthday, Wedding, and Ceremony Parties
- Celebrate special occasions with loved ones
