Smart Energy Australia
Multiple locations
(8)
Multiple locations
(8)
Smart Energy is leading Australia in providing households with quality solar solutions and customer service.
With over 20,000 Aussie homes now saving money on their energy bills, our ultimate goal is to save the planet while eliminating our customers energy bills.
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8 customer reviews
Mick R
Smooth process
Beth was a great person to deal with, very helpful and personable.
I would not hesitate in recommending Smart energy to friends and colleagues
Josh Parks
Smart Energy were fantastic from the start. From the initial discussion, install and follow up, I cannot fault them.
Very knowledgeable, great installers and happy to take a call and answer any query.
Janice
From the day Sarah your representative knocked on my door to the day it was installed I found Smart Energy amazing. Sarah was so friendly and went into so much detail explaining the advantages to have Solar Panels installed.
Sarah was so easy to talk. Even when I explained to her it may be months before I could have solar panels installed as my Insurance Company was going to replace my roof as soon as all the rain stopped. It was months and as soon as they finished replacing my roof I rang Sarah to tell her and she had it booked in for the following week. The Solar installers were wonderful and did a great job with the installation. Setting me up with an App.
I would recommend Smart Energy to everybody.
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Will
From the outset, the team were informative, on time and delivered as promised.
It's early days yet, but panels and battery are performing as advertised - the battery app lets us see what's happening between, panels to home use - to the battery and to or from the grid.
Test will be when the electricity bill arrives.
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Matt Flaggett
Quality of service and products. Ease of dealing with Smart Energy reps and office/support. 6.6kw solar system and 13.3kw battery.
Installed the solar panels/inverter over a year ago in July 2021, installed the battery Oct 2022.
Easily copes with a household of three people. This morning the battery was at 72% (electric off peak hot water reheats overnight) and today at 3pm despite solid rain and total overcast day, the battery is back to 94%
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Jonathan
Very happy overall. Everyone was very knowledgeable and helpful. The installation went smoothly...those guys were great and worked hard to get everything installed properly.
James Hutch
Great installers, clean and workmanships was amazing. Follow-up support to install app to see how the battery was working very easy process
Tashna Stirling
Overall a great experience. We had thinking of solar for a while but didn’t really know where where to start. When we were approached to have a free assessment we decided, why not? ! Adam was friendly & professional. The whole process took about 2 weeks. Although the price isn’t the cheapest, they state that clearly on their information booklet & after researching the panels & the company after signing up, we were happy with our decision to go ahead. Interest free is a bonus too! Its great that they will also monitor the system. More...
What do you love most about your job?
Saving Australians money on their energy bills while simultaneously saving the planet!
There is no better feeling than providing real solutions to an emerging energy crisis, and seeing our customers energy bills disappear.
What inspired you to start your own business?
Traditional power never had a viable competitor until the emergence of solar power.
Smart Energy gives control back to the Australian homeowner, allowing them to take back their energy independence. That is a great feeling, and one that motivates anyone working in the renewable sector.
Why should our clients choose you?
Customer service is something Smart Energy takes immense pride in. With over 500 five star reviews online from our existing customers, we strive to provide only the best service to our customers. We recently won the Customer Service Awards for 2021 and 2022, as this remains a top priority at our company.
We also have our "Smart Care" program. Smart Energy offers our customers a system analysis and performance health check on a quarterly basis. We don't just install your solar system, our solar specialists are always on hand to provide a quarterly performance health check, or stay up to date by monitoring its performance long after install. We also have a 24hr technical response line, so our customers can get in touch with us whenever they experience performance issues.
Smart Energy is also 100% Australian owned and operated. So our customers can be sure to be dealing with real people who understand how solar operates in their local environment.
We are leading Australia in Solar and Battery installations, and are currently one of the quickest growing companies in the country. Unlike many solar company startups, Smart Energy will be here for the full duration of your solar system's lifespan.
Finally, Smart Energy is an Accredited Clean Energy Council installer. We only work with CEC accredited installers to ensure that you only receive the best service from us, and our installers.
Solar System Installation
At Smart Energy we have a vast experience as a solar retailer consisting of installing quality solar systems.
As an Accredited Clean Energy Council installer, we follow strict guidelines and procedures that ensures you receive only the best service. Our main mission as a company is to provide you with the best solar system for your home, that saves you money.
Every solution we provide is personalised to your home, with only the best products that can be found in the renewable energy market, with the best warranties.
Battery Installation
Battery installs are now one of our primary services at Smart Energy.
As the energy crises has worsened in Australia, more Australian homeowners have gained their energy independence through solar batteries.
We offer premium products, with the best storage capacity and warranty's on the market.
Free Bill Analysis
One of our fundamental services here at Smart Energy is providing Australian home owners with a detailed energy bill analysis. This is a service we offer free of charge with all our consultations and solar appointments.
This is undertaken by one of our in-house solar specialists, who examines multiple factors as to why your energy bill is so high.
Energy usage throughout your day and night cycle, appliances in use, and energy users living under one household are some examples of the criteria our specialist considers when looking at your energy bill.
With years of experience behind our specialists, you can be sure to receive expert advice and real solutions to help save you money on your energy bill.
Battery Aftercare
Our battery specialist's are always available to monitor the health and performance of your battery system, long after installation.
With state of the art equipment, our specialist's have access to the best monitoring appliances to ensure that your system is performing adequately long after installation.
Lifetime Care & Support
Our Smart Care program ensures we are go above and beyond for our customers.
With a 24hr support line for any technical issues, system heath checks and performance reviews, key energy market trends, updates on latest PV news and government policy's, Smart Energy is always looking for ways to look after our customers long after their solar systems installation.
