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S

ShineHub

Alexandria, NSW

(45)

Reviews (45)

Leave a review
5/5

45 customer reviews

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18 December 2020

Purchased a battery in June 2020, scheduled for insulation in early August, day before insulation installer rang me say can't install not all items where supplied to him, then corona, once restrictions where lifted kept telling me can't install due to corona but restrictions where lifted, when i informed them that there are not restrictions there story changer we do not have a installer available, this is November now they took my money 3 months ago, so fed up i asked for a refund nearly 4 weeks later after a couple of phone calls, i go🤬🤬t an email advising me my refund has been processed, minus the credit card fees charged, so after 4 months no battery and out of pocket around $60, not to mention all the phone calls and emails. I would like to warn other of my bad experience More...

3 July 2020

Thanks Shinehub for providing the best, and affordable solar panels! Thanks to Bradley for giving us very useful information on solar panels and everything that we needed to know, much appreciated and highly recommend staff.. Thanks, well done!

Reviewed on Facebook

24 June 2020

I have just had my 10.3Kw battery system installed by ShineHub, extremely happy with the installation. Consider Fail over power ! not included with any battery system but ! You may all want to think about one issue that is not a requirement but is very important to understand. When the power from the street fails the battery dose not kick in so the house has no power. I had Solar Hub include a fail over switch and re wire the switchboard I can walk outside and flick one switch on my switchboard and run essential power to circuits in the house. That includes Lights, fridge, power points that feed my internet router, Microwave & TV. I excluded Air conditioner, Hot water service, stove. But I now have around 10 hours of battery to run my essential services at no charge ! 10 Hours is usually enough time for the power from the street to come back on. Food for thought and in the scheme of things around 800 to 1000.00 money well spent. Hope this helps you all and very happy with the service and outcome. More...

Reviewed on Facebook

22 June 2020

recommend, was on a call with a person called Rylan, very professional and amazing customer service and process is very smooth.

Reviewed on Facebook

15 June 2020

Ben is very helpful. he explained everything in details even taught me how to read the electrify bill... I have never read the details. . most of time just look the due day and the amount. I am looking forward having the battery to put in my house. More...

Reviewed on Facebook

12 June 2020

Excellent Service, especially from Rylan - the Consultant. He was very honest & knowledgeable. He is an asset to Shine Hub

Reviewed on Facebook

10 June 2020

Bradley P spoke to me for a good 2 hours today answering all my questions. Even though I haven't signed up for a system yet (since my home's 50 years old and I need to get to get the metreboard upgraded), I would highly recommend putting in an enquiry with this company.

Reviewed on Facebook

9 June 2020

So far so good Brogan has been excellent in keeping me updated with the system just waiting to get the battery installed. thanks guys

Reviewed on Facebook

2 June 2020

Shinehub has given us piece of mind by having batteries for our solar. I found the grew very efficient, safe and work very well together as a team. I recommend them highly and the manager I was talking to, Ge is outstanding with a passion to help which is something so very hard to find these days. I'm so very happy and I can't thank Ge and her team enough. Do I recommend them, you bet I do 100%. Ge your a Diamond ,you really are. More...

Reviewed on Facebook

1 June 2020

just had battery set up fitted, brilliant job done by the technitions who fitted it, clean neat and tidfy unit, very polite, explained the ins and out of the system, left the area clean and tidy even blow vacced after clean up great job, now hopefully I can stop whinging about electric bills.

Reviewed on Facebook

6 May 2020

Just had a 10.3Kw battery installation the electricians did a fantastic job neat tidy and explained everything during the installation, and explained operation and details after the job was completed. Great work recommended installers.

Reviewed on Facebook

29 April 2020

Solar battery at an affordable price by contributing to a virtual solar hub, which benefits everyone

Reviewed on Facebook

23 April 2020

Value for money. Helpful, friendly team.

Reviewed on Facebook

7 April 2020

Absolute breeze from start to finish. Very professional installers and according to app I am already making money

Reviewed on Facebook

6 April 2020

Requested quotation for battery/VPP addition to our existing PVC 5.5KW system. Christopher C was informative, helpful and patient working our way through our specific needs. Very competitive pricing and products. Highly recommended More...

Reviewed on Facebook

1 April 2020

Great service, upgraded battery, included other extras in cost. Refunded overpayment within hours of notifying us that we had paid too much. So trustworthy company and great to deal with. More...

Reviewed on Facebook

25 March 2020

Very happy to talked to about our solar battery needs ,trustworthy .telephone help was especially friendly and relaxed ,thank you Chris ,they made things easy .

Reviewed on Facebook

24 March 2020

Liam helped me enormously in fully understanding the benefits and processes of VPP. Richard was a lifesaver in getting my full concession rebate applied for me, a saving of $930.

Reviewed on Facebook

16 March 2020

Walking me through step by step, ensuring l understand all along the way. Was a blatant no brainer. Thanks Rylan for being really helpful. Fiona B

Reviewed on Facebook

12 March 2020

Benjamin Loughlin was a pleasure to deal with. Punctual, friendly and very knowledgable and professional. Highly recommend ShineHub. Thanks Benjamin

Reviewed on Facebook

12 March 2020

Punctual, friendly and efficient. They are able to answer questions and solve problems quickly. I highly recommend ShineHub.

Reviewed on Facebook

9 March 2020

Honest not pressure selling

Reviewed on Facebook

17 February 2020

Friendly, Quick and efficient. Fantastic and easy to deal with.

Reviewed on Facebook

12 February 2020

Great savings to be made by installing a battery from ShineHub, ours as of yesterday (First day) provided us with a credit as we sent 14. 4 Kva back to the grid and drew ZERO from the grid. Can not be happier, better than expected, not to mention we had the air conditioner on all day/night too. More...

Reviewed on Facebook

12 February 2020

Shine Hub well what can I say. Very professional. Made it so easy all the way. And the installation was amazing. Would highly recommend them to anyone.

Reviewed on Facebook

22 January 2020

So far friendly easy to talk to no problem asking questions straight answers Australian consultants

Reviewed on Facebook

20 January 2020

Great friendly reps and hassle free.

Reviewed on Facebook

16 January 2020

The consultant, Ben, was friendly and very helpful. He explained everything with patience and expertise. I can highly recommend this company for their honesty and integrity.

Reviewed on Facebook

15 January 2020

very happy with the installation so far Cornell Electrical were very efficient neat and tidy. and I have already man in contact with shine hub today and the technicians are very fast to update my software.. cheers Phillip

Reviewed on Facebook

7 January 2020

Simple and easy to understand. No high pressure sales. Setup at the time they promised with no problems so far.

Reviewed on Facebook

20 December 2019

Thankyou Bradley for going through the system with me and being very patient. I am looking forward to getting the solar/battery system installed in the new years. Regards Mark.

Reviewed on Facebook

18 December 2019

Its great initiative to save money by sharing and caring when needed...

Reviewed on Facebook

17 December 2019

Helpful staff, efficient and friendly technicians... great service that made the whole process easy and undaunting. Thank you!

Reviewed on Facebook

16 December 2019

Chris. Do I need to say more? Extremely patient and easy to talk with. He even put up with and understood my sarcasm, Can I buy him a beer at the pub? I hope your boss gives you a raise after this review. More...

Reviewed on Facebook

16 December 2019

Christopher was awesome! Explained everything- great service! Very excited for our battery to be installed

Reviewed on Facebook

14 December 2019

They are knowledgeable and frank.

Reviewed on Facebook

13 December 2019

Shinehub-solar have installed a 20kw battery and connected it to my existing 10kw solar system. I am very impressed with the whole process from the initial call to Shinehub-solar where they told me what I would need and how I could receive $8500 in rebates and offers and I could do it with $0 up front. The whole thing was easy. The installation was great, no fuss the crew worked professionally and the system fired up perfectly I power my whole home including hot water and haven't used any grid power since the battery charges fully even on overcast days I can highly recommend Shinehub-solar for all your renewable energy needs Jin is handsome More...

Reviewed on Facebook

12 December 2019

Thank you Chris for your very friendly and helpful call.

Reviewed on Facebook

11 December 2019

Excellent Value, Excellent service

Reviewed on Facebook

6 December 2019

They are Very easy to talk to and have really good service .I’m Still in the process of installation . They Have been very helpful so far.

Reviewed on Facebook

4 December 2019

Dealing with Benjamin was easy and informative, he made the process very smooth and was very patient with any questions and getting the forms completed. Thank you.

Reviewed on Facebook

1 December 2019

ShineHub is great to be involved in. They where so supportive in purchasing, installing & recommending an excellent system and becoming part of the solar community. I don’t think I could have had better support. More...

Reviewed on Facebook

27 November 2019

A great idea...a great company to deal with...affordable...I thought it would take years to get a battery linked to my solar. ...suddenly its affordable....suddenly the economics of the deal makes a battery viable for the average household.....and we, collectively, are helping Adelaide, Australia and the world with climate change. Suddenly my wish for an EV becomes practicable (getting EV delivered next week) and just like that my household is not only carbon neutral but a net negative carbon emitter. More...

Reviewed on Facebook

3 October 2019

Absolutely recommend using this company Made having my battery installed easya happy customer

Reviewed on Facebook