St James WA, Australia
Using business improvement and lean methodology techniques we are hands-on in identifying waste that impacts on lead time, operational costs, communication issues and labour inefficiencies.
Opteamise Solutions takes pride in being adaptive to your unique business requirements and supporting your improvement and efficiency gains.
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What do you love most about your job?
We really enjoy helping businesses of all sizes increase their efficiencies, reduce wastage and grow. Our methods reduce the chaos and help people work smarter, not harder. Seeing the business owner feel they are in or back in control is extremely satisfying and their initial ambitions and visions for their product or service be realised.
What inspired you to start your own business?
The only way to appreciate the obstacles and challenges of what another business owner is going through is to do it yourself. After over 30 years working in large, global corporate companies I had the experiences and life lessons to take the leap of faith and start a small business.
Why should our clients choose you?
I choose not to deliver as a typical consultant that just tells you what you already know and clocks off. I approach my work as I am part of the business, this means I adapt to you, not apply cookie cutter templates from a library and ensure you understand and own any outputs including any coaching to your team.
Can you provide your services online or remotely? If so, please add details.
I can provide services online via email, Zoom video, MS Teams and utilise file sharing or Dropbox for exchanging information.
What changes have you made to keep your customers safe from Covid-19?
In the event of pandemic or other critical issues I ensure protocols are maintained for the safety of all my clients and their teams. I have experience in the food and beverage business so already understand best practice hygiene techniques and apply them to the way I operate.
Process Mapping
Fully understand all the steps within your processes and identify where the added value and wasteful activities are created. This includes a step-by-step methodology to show your team or new starters how your business operates to speed up training or visualise what goes where and how be it materials or data.
Organising the work place
You may have heard of 5S, if not think Ikea or F1 pitstop and how to organise the office, home office, work place, warehouse or factory to create high efficiency and transparency. This includes where paperwork, files, tools and equipment are stored and eliminate chaos and confusion.
Visual Management
Create a workplace where your suppliers, teams and clients can self-serve and find what they need. Using visual techniques how the business is performing, showing daily metrics of safety, costs, quality, delivery and morale.
Coaching of Leaders and Team Leaders
Provide one-one or one-many coaching on practical methods of leadership in a candid and with real-life scenario's. Focus is on assisting leaders in setting standards, managing conflict and difficult situations including performance management.
Internal Auditing
Delivering internal audits across all functions to satisfy ISO certification or supplier requirements including safety, quality and environmental standards.
Strategy and Objective Deployment
Development of cascading strategy, objectives goals and the associated kpi's and measures through the business. This assists effective target setting, with reliable and consistent processes that are easy to understand and maintain.
Policies and Standard Operating Procedures/Handbooks
The creation of easy to read and understand policies, procedures, checklists, handbooks and other standard tools required to operate an effective and efficient business.