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D

Dog Concierge

Port Melbourne, VIC

Get a free quote from this professional

2 day response time

Get a free quote from this professional

2 day response time

Reviews (2)

Leave a review
3/5

2 customer reviews

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2 April 2021

Dog Concierge collected a client's dog from my boarding kennel this morning. He arrived with at least four unrestrained dogs (a large dog and some small/medium oodle types) in the back of a Caddie - the operator had to physically push the dogs back in while putting the belongings of my client's dog in the van. He then opened the sliding side door of the Caddie and a couple of dogs jumped out - he picked them up and literally threw them back into the van. He then took my client's dog from me and pushed him into the Caddy with all the other unrestrained dogs. Unfortunately there is no Code of Practice applying to "dog walkers", however the Code that my business operates under requires dogs to be restrained and physically separated whilst being transported. The danger of dog fights, dogs escaping and dogs being injured or killed during a collision or while escaping the aftermath are surely sufficient reason for transporters to observe a duty of care. I was disgusted at the lack of professional responsibility shown. This area of the pet care industry needs serious investigation and regulations established. More...

Reviewed on Facebook

14 January 2021

A truly caring and kind service for our fur babies. Nothing is ever too much trouble. Thank you Ken and Buddy ❤️

Reviewed on Facebook