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Reviews (6)

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1/5

6 customer reviews

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13 December 2022

Requested deep clean as haven’t been able to do heavy work since an accident. 2 cleaners without proper equipment. My windows and floors were left much dirtier than before they started. Not all skirtings or doors were done. Shower screens untouched. It didn’t matter how long they took or the price which was $522.50 for 2.5 hrs x 2 people. They should not be in business. No show for a reclean on 2 occasions and customer service is terrible. Say they’re coming to do it 15/12. One person won’t cut it. Pffft! More...

14 September 2021

Cancelled the day before, then said they were good to go, then cancelled after they were supposed to arrive for an urgent bond clean. No idea, no apology, no right to be in business. More...

Reviewed on Facebook

5 May 2021

Calibre cleaning quoted over $500 for an end of lease cleaning for my deceased mothers property. Said the cleaners would arrive between 1-2pm. One cleaner arrived after 5pm and did not start cleaning until 5:30pm. She called the other cleaner to tell her that the property was very clean and she could manage. Carpet cleaning was done with a small cheap model Bisell cleaner and was inadequate. No outside sweeping was done or windows. It was 9 pm when cleaner finished however i had to wait in the cold and dark for all that time as she couldn’t leave by front door due to steps (for reasons not included in this post as the actual cleaner was good except for carpets). So in all i paid for 3.5 hours, $147 per hour!!!! Customer service has not followed up to refund me any money or address my concerns. VCAT HERE WE COME! More...

Reviewed on Facebook

9 April 2021

Average clean and terrible customer service. They promised 2 cleaners but sent only one and charged me more than $80 an hour for what was a very average clean. Their "100% satisfaction guarantee" is a complete lie too - I emailed them on the day and they just stopped replying to my emails. AVOID! More...

Reviewed on Facebook

5 June 2020

They turned up to my unit without the proper cleaning equipment. They then said they’d be able come back and clean it in a few hours, but went home and decided to come back the following day, only to deliver a sub-standard service, with walls and surfaces still dirty.

Reviewed on Facebook

7 March 2020

Didn’t show up and the day they were booked in, then didn’t clean our unit properly, poor customer service

Reviewed on Facebook