Mo2 Properties

Mo2 Tennant for over the last year. Timely repairs, good communication and reasonable price. For a company that has multiple properties across the city I have been impressed with the access, ease and transparency with everything from online website, auto-payments, direct emails and coordination/notice of unit access/construction. I would be fortunate to lease through Mo2 for my next apartment once again! More...

Reviewed on Yelp

I've been renting through Mo2 Properties for four months and have had nothing but positive experiences so far! I've had a few maintenance requests and they're always fulfilled painlessly. I was nervous to rent from a property company because of bad experiences with other ones in the past but I've had good experiences with Mo2 Properties and would recommend them to friends or family looking for somewhere to rent! More...

Reviewed on Yelp

Great management company! Nice place and very attentive to maintenance requests. I have lived in the same place for five years and plan to stick with Mo2 in the future.

Reviewed on Yelp

Have nothing but great things to say about this company! We recently renewed our lease and have been super impressed with their response rate. Maintenance responds right away and gets fixed within 24hours. We actually had our water heater go down over the weekend and they replaced it on Sunday after we called in on Saturday. Our apartment is also very modern and up to date with appliances, my fiancé and I both are very happy with our apartment. We both would recommend this company More...

Reviewed on Yelp

Love living here! If anything needs to be fixed , maintenance is on it that day. No complaints!!

Reviewed on Yelp

Maintenance requests are handled within 24 hours and many times even sooner! The team is very responsive. Rent payments are made online, as well as maintenance requests, making everything super easy. We've lived in our apartment for almost 3 years now, if that gives you any idea! More...

Reviewed on Yelp

I've rented with Mo2 for close to 7 years. They have always been very responsive to any issues I've had in my unit.I recently resigned my lease and they came an repainted my entire unit and installed new lighting I had purchased, which was really helpful. Paying online is also very convenient, because who wants to write and mail checks this day in age? More...

Reviewed on Yelp

Lived here for a little under a year but great apartment. Handles repairs quickly and the renovation to our place was really nice!

Reviewed on Yelp

We just moved into a new construction building managed by Mo2Properties in June. We have only had a couple minor maintenance requests on issues as to be expected with new construction. They have been very responsive and quick to solve any issue, sometimes even in the same day. We've had a great experience with them thus far. More...

Reviewed on Yelp

I've lived here for about a year and a few months. I'm really enjoying the completely remodeled apartments. Management is pretty quick to respond to problems. Would recommend!!

Reviewed on Yelp

I'd spent weeks with agents looking for a decent studio/1br in Chicago. Everything I found was either way overpriced or in serious need of repairs. I stumbled upon Mo2's Buena Park properties and found my ideal studio: brand new appliances, quartz countertops, updated HVAC system, and generous space at a very reasonable price. Their online payment system is simple, and they're quick to respond to tenant maintenance requests. Highly recommend them. More...

Reviewed on Yelp

Mo2Properties has been a great property management company for the past 2 years. They always answer my concerns or questions in a timely fashion and our apartment is great! Especially love Sergio!

Reviewed on Yelp

Roxanne was and still is super helpful and is super responsive. We love our 2 bedroom apartment in Bucktown!

Reviewed on Yelp

Mo2 is the Best!Always great service and wonderful to work with!

Reviewed on Yelp

I would highly recommend them!

Reviewed on Facebook

Job well done,fair price.Really recommended.

Reviewed on Facebook

Very responsive

Reviewed on Facebook

The best in the business! I would highly recommend them!

Reviewed on Facebook

Mo2 has to have the most attentive staff I've ever had the pleasure of working with. I put a ticket in the online system for a very non-urgent maintenance request and when I came home, the tasks were taken care of and a note was left on our door. I'm thankful to be done with the days of calling my property manager three different times for something to be resolved. Fair rent. Excellent communication. Even better service. What more could I ask for? More...

Reviewed on Yelp

Love the Mo2 team. Always responsive. Their online website makes life so much easier.

Reviewed on Yelp

I've lived in a MO2 Property over the past year. It is by far the best apartment property management company I have ever experienced. Since the day I applied for the apartment, the company has been efficient, attentive and helpful. Their online payment and maintenance system makes living here really easy. The buildings are well maintained and cared for, and if there are any issues, they address them and remedy any problems within 24 hours. More...

Reviewed on Yelp

I must be in the twilight zone reading some of these reviews.  My experience is that Roxanne, Sheila and Molly have all gone out of their way to help, and come up with some creative ways to ensure I'm taken care of.  (And I'll admit, I'm pretty high maintenance.)I fell in love with my place on first walk-through and knew I needed to live there.  My credit could use some help, but instead of making me feel like a heathen; MO2 worked with me.  We came to a reasonable solution that we all felt comfortable with.  This unit is a great find, in an awesome neighborhood; so they could have easily shown it a few more times and found another tenant...one that didn't require as much effort. Then I did the yelp search because I was spoiled by my previous landlord and didn't want to get into a bad situation.  Boy did these reviews make me nervous.  So I asked the MO2 folks what the heck was up with all this feedback.  The common thread seems to be making sure to overly communicate; and make it easy for them to keep track of things by doing maintenance requests via the portal, and emailing the office if you have a non-maintenance issue.  (It can be difficult to get through via phone sometimes, but I have yet to wait long for an email to be returned.)  I think Stephanie is gone, it sounds like she might have been a common thread in some of the communication issues.Here's a great example of how the team has jumped in...I grabbed my keys as soon as they were available and ran over to my new place.  It's got a garage. (No more scraping snow!!!)  The previous tenant was using it as storage so I couldn't "test" my car in the spot at the original viewing. I checked that it was wide enough that first visit, but wouldn't you know when I move in...my car's an inch too long.  Here I am day 1 of a 2 year lease, moved from my other place primarily to get a garage, and THIS is happening.  I really thought they would tell me there wasn't much they could do, especially since I was already locked in at this point.  NOPE!  MO2 was trying to change the entry door to open out of the garage instead of into it to make more room, asking others with shorter cars if we could switch, and really helping me try to figure out a way to make it work.  Mind you, I got a response back within 8 minutes on one of their busiest days of the year. I have a few of these odd ball stories, but in every case I received return emails within an hour or two.  And so far, they have all included a resolution suggestion.  And never have they made me feel as high maintenance as I actually am.  I'm going to update my review a year into my lease for consistency purposes and really believe I'll be taking it to 5 stars.For the record, I don't know anyone at MO2 personally.  I am really a tenant.  One that has received great treatment and want yelpers to know that if changes have been made at MO2; they are positive and you should at least talk to them before making a decision based on some of these reviews.  I'm really glad I did. More...

Reviewed on Yelp

While searching for a rental recently we went to an open house for a place in Wicker Park and when we said that the unit wasn't what we were looking for, the MO2 agent, Roxanne Johnson, stepped up and asked what we were looking for and came up with several options - and she hit the mark!  The next units she showed us were perfect for our needs and we are so happy that she will be our go to when we are ready to look for a new place this December.  Thanks Roxanne for your patience and willingness to make apartment hunting so much easier! More...

Reviewed on Yelp

Love the Mo2 family. Thanks for my place. Quick find...easy process....new home!!!!!You guys are awesome.... No problems here! Xo, Happy living gal

Reviewed on Yelp

i had issue with Mo2 initially after the purchase of my rental building, however they have made vast improvement in their customer service & maintenance requests.

Reviewed on Yelp

Mike and his staff have been great with our customers. They're very attentive, prompt and efficient. Thanks for taking care of us and our clients. We appreciate it very much. The Professionals Moving Specialists highly recommend Mo2! More...

Reviewed on Yelp

Mo2 Properties is probably the best company I have ever rented with.  The unit I rent is in the same building as their offices which probably helps but they have been great none the less.  When we came to view the unit the one we looked at wasn't what we wanted.  They had another unit in the building but it was not ready to show because of repairs etc. that needed to be done but we wanted to see it anyway.  We ended up taking it and they dropped the rent slightly since we were willing to look at it in that state.  They processed our applications in less than 5 min and the apartment was ours.  The unit was truly a mess when we looked at it but on moving day it looked brand new!Paying rent is easy as we do it online, they even have the option to pay with a credit card if you need to in an emergency.  No worrying about mailing checks or getting cash or money orders.  You can also submit maintenance requests online and you deal directly with the maintenance team as opposed to going through the landlord.  Anytime we needed things fixed, light bulbs replaced, appliances replaced they were out quickly and worked efficiently.I recently decided to move out of state and needed to sublet my apartment for the remainder of my lease.  They were under no obligation to help as I am locked in to a lease until August anyway but they were very helpful in moving the process along and getting people approved to rent.All in all it has been a very positive experience and I know we have all had landlord nightmares at some point in our lives!  I would definitely recommend renting with them.P.s.  In the year and 4 months I have been in my apartment I have never seen a single ant, roach or rodent!  A first in my renting history and HUGE plus More...

Reviewed on Yelp

I have had nothing but the best experiences with Mo2 properties. They are a great company to get an apartment through. Stephanie and Taylor (their leasing agents)  made my apartment search very effortless. They were very patient and upfront with me,  and you could just tell they were really good people. The apartment was brand new rehab and everything in the apartment was very high end and high quality. If there are every any issues, they send someone out immediately to take care of it and fix the problem. Through my experience in other places I have lived this just doesn't happen, the Mo2 customer service makes me very grateful I signed a lease with them! They are definitely doing something right at Mo2 properties and I think that reflects the owners. When I when to their office the two owners Michael and Kenny and Mike introduced themselves and went out of their way to ask me about myself and how my day was going. This made my experience very personal and showed how much pride Michael and Kenny take in their business, you can tell they are just good guys. I also noticed they have a great construction crew, Chris who is head construction came out multiple times to our building when we were getting a new deck installed. He checked the contractors work making sure everything was complete to spec and to the highest quality. He also told me about his back ground and how he studied contraction management at Ball State while also playing football as the running back. I'm very impressed with Mo2 properties and their great staff. If you want a very nice place to live for an affordable price, with great customer service I would highly suggest going to MO2 properties. thanks! Mike More...

Reviewed on Yelp

I have nothing to complain about. They always answer the phone or return calls quickly. Rent is paid online and easy to use.  Maintenance fixes things right away. Mike has always been professional. I would definitely recommend them! More...

Reviewed on Yelp

One of the best places I have ever lived.  The apartment was a dream, all high end and completely re done, but at an affordable cost! What is best, as they are pet friendly. I only had 1 maintenance request during my stay and it was fixed within a day.Completely trustworthy place! Will definitely use them again and recommend them to anyone looking for a quality apartment in the city. More...

Reviewed on Yelp

Fix things promptly. Can't complain. Place is up to date. Only thing is I wish we could pay rent by mailing/ delivering it in person. Otherwise I'm a happy camper.

Reviewed on Yelp

We just moved into a MO2 properties building and so far they have been great. They move in process is easy and their maintenance is very fast and thorough. They are also very responsive to all of your needs and you just need to email them. Very easy! I would recommend them as a rental property if you are on the hunt! More...

Reviewed on Yelp

Everyone on staff is super helpful and friendly. Love my modern apartment, but maintenance is just a quick email away when needed and they always respond very quickly. I'm a little disappointed that my newly gutted and renovated apartment has needed as many repairs as it has (concerning electricity/plumbing/washer maintenance/a few cabinet fixes) but, overall, it's been a dream compared to my last landlord. Also, a bit odd that of the 3 ceilings, only 1 is on a remote and 2 are now not capable of working on remote and are only on "off" or high. But, again, if that's the worst of my problems...! More...

Reviewed on Yelp

It's been a pleasure renting with this company. They're quick to respond to any needs or ,  and paying rent is quick and simple. My roommates and I are so happy with our apartment that we signed another year. So far so good! More...

Reviewed on Yelp

I've been renting from MO2 Properties since last September, and I have yet to have a negative issue. The unit was a gut rehab, so it was taken on good faith that it would be completed in time for moving it. It was, in fact, it was ready a week ahead of time. Being able to pay rent online is a nice perk, and all maintenance request have been taken care of within 12-24 hours of the request being submitted. More...

Reviewed on Yelp

I've rented a Mo2 property for about 7 months and I've had a great experience thus far. They have been very responsive to my questions and needs and have maintenance available around the clock if any issues come up (phone or email). The online rental payment option is also great!  They charge a small fee (about $1.5) to do so but it's better than writing a check and sending it through the mail.The application/move in process was very quick and easy and the management team is great about alerting you when they will need access to your unit.The only reason why I didn't give 5 stars is that my unit was not finished when I moved in (dishwasher not mounted, blinds not installed) and comed has not been granted access to read our meters, but besides that it's a great team to rent from. More...

Reviewed on Yelp

Renting from MO2 properties has been a dream compared to my former rentals in Chicago. My apartment is condo quality and anytime I need something maintained, they are quick to come by (within a few hours) and take care of my every need. Honestly, the response to service calls is exceptional which I appreciate because my schedule can be very busy!  All of my appliances are up to date and very good quality. I could kiss them for putting a washer/dryer inside of every unit! When I first moved in some of my blinds were a bit beat up and I asked them if a few could be replaced -- they came by and replaced ALL of my blinds (way above and beyond what I asked, so I thank them for that!).I don't know about their other buildings, but mine is in a fantastic location and they pick out great tenants. All of my neighbors are great, respectable, and look out for each other. Rent payments can be done online (thank god, I hate checkbooks). I only have a few constructive criticism complaints... the common areas are not maintained consistently by MO2. The hallway of my building gets pretty dirty and I'm often the one picking up trash and sweeping a bit. Also, in the winter it would be nice if they could come by and salt our stairway (!!!). Luckily it's only 3 steps... but it's still dangerous when it's iced over! The one other thing that is a bit irritating is that rain gets into the mailbox on the building and sometimes I end up with soggy mail :-/Other than those few things, my living space has been lovely and renting with MO2 has been a very pleasant experience. Thanks, MO2! More...

Reviewed on Yelp

I moved into an MO2 property in July 2012 and have lived at this location for 6 months. I've rated this property management group with 4 stars, as they have fully met my expectation of a landlord. My roommate and I worked with Mike Shenouda through the rental process, which moved along very quickly and smoothly. We have a dog, and MO2 waived our dog fee and has been very accommodating about notifying us before they come to the apartment when we will not be there. We've been very appreciative of this, as we traditionally do not crate our dog unless we are expecting someone she does not know to be in the apartment with her without our supervision.My landlord requests have traditionally been routine maintenance (unclogging drains, changing lights, etc.) MO2 properties has always been at our locations within a week and notified us what day they would be there. We traditionally contact MO2 via e-mail; however, they have been very receptive if we contact them via phone as well. I would certainly rent from MO2 properties again. More...

Reviewed on Yelp

I moved into an Mo2 rental unit in October.  I love the unit!  It is priced fairly and the Mo2 staff are great to work with.

Reviewed on Yelp

I have lived in Mo2 properties for about 7 months and overall  they were a very decent management company. Anytime we had maintenance issues, they would come fix them very promptly. I am moving out this months for unrelated reasons to Mo2 itself and their quick response to all my questions has been very helpful and convenient. The building I lived in was an amazing location. I probably wouldn't live an apartment that small again for three people, but that is just personal preference. The only thing I would suggest to them is an appliance upgrade. The washer and dryer in the apartment is so old and it doesn't work very well. More...

Reviewed on Yelp

I've lived in a Mo2 property for over a year and I've had a great experience.  Had a minor issue with some plumbing but it was fixed next day and haven't had a problem since. Also, the online payment option is fantastic and you can set it up for autopay. More...

Reviewed on Yelp

MO2 has been a good management company so far. All maintenance issues are addressed within 24 hours.

Reviewed on Yelp

I have rented with several rental companies and MO2 Properties is by far the best! When we first started looking, the rental agent gave us a variety of apartments in several different locations we were interested in.  We were able to set up appointments shortly after and the rental agent was very friendly and informative during showings.  We never felt pressured during the decision process and were given ample time to make a decision on our own. Once we decided on an apartment, the process was very quick and easy. They were very flexible with everything and we felt that they really went the extra mile to make sure we were satisfied with our apartment!Since we have moved in, we've been really impressed with our responses to maintenance requests. We usually get an email response within a few hours and someone is usually there the same day. They are very friendly and do a really thorough job on all our maintenance requests. When we decided to move to a new neighborhood, we had no question about whether or not we would stay with MO2 properties. We love our new apartment just as much as the last one! I have recommended MO2 to friends of mine and will continue to do so!!! More...

Reviewed on Yelp

I love living in a MO2 Properties rental. I sent an email about my A/C, a minor sink leak and some ants I'd seen roaming around my apartment and they were there later that day to take care of it. I have recommended them to friends who were looking for places and I would definitely rent with them again. More...

Reviewed on Yelp

Everyone at MO2 Properties is very attentive to tenant needs, easy to work with, professional, and friendly. Their response time to any issue is incredibly fast and greatly appreciated. This would be my greatest reason to recommend this management company. During our recent move process, MO2 was very accommodating and upheld great communication. I am glad to be renting with them. More...

Reviewed on Yelp