North Shore
2906 customer reviews
Mr & Mrs R And I Abercrombie
Company have provided me with cover when I needed it. Have been prompt in answering phone and messaging though email about latest guidelines re coronavirus have been spot on.
Reviewed on TrustPilot
Angela Delnevo
Booking with mad2clean was super easy. I was matched with a lovely cleaner who was prompt, efficient and friendly. I would highly recommend
Reviewed on TrustPilot
Miss Danielle Moore
Have been using Maid2Clean and their services for many years now and never had an issue or reason to complain. Would definitely recommend.
Reviewed on TrustPilot
Alex (Herefordshire)
Very professional service from point of contact to arranging interviews with cleaners. Competitive rates compared to other cleaning agencies. Very pleased overall.
Reviewed on TrustPilot
Sean
Our cleaner does a top job. Always friendly and hard working
Reviewed on TrustPilot
Wendy Stump
Good cleaners provided, who have cleaned to a great standard. Maid to clean kept me updated during covid and are quick to respond to queries/questions
Reviewed on TrustPilot
hayley radford
DO NOT USE! Just had a very poor experience with Maid2Clean in Norfolk. Cleaner refused to stay for full time booked, refused to clean where we requested, broke several glasses and then tried to blame us for the breakage. Standard of clean was very poor. Customer service rep badgered me for payment ahead of the clean but has not offered any kind of refund or to compensate for clumsy cleaner breaking our glassware. It's not made clear that the Maid2Clean fee doesn't actually include the clean - you have to pay the cleaner on the day separately, which is awkward when they've done a crap job but also expect to be tipped! It's embarrassing. There is no point hiring a cleaner when ultimately they do a considerably worse job that you can do yourself and basically refuse to do the additional jobs you ask them to do. Avoid Maid2Clean like the plague. More...
Reviewed on TrustPilot
Louise
As a disabled lady in my 70s, I rely on Maid2Clean for cleaning and ironing services weekly and I am even more grateful nowadays for this help when COVID-19 is affecting so many people's lives, that I have a service I can rely on.
Reviewed on TrustPilot
customer
Very consistent, reliable and high quality service.
Reviewed on TrustPilot
Gerry Davy
My cleaner is excellent thank you for sending her to me, punctual, polite and does an excellent job
Reviewed on TrustPilot
Mrs Robina Saleem
Reviewed on TrustPilot
Hilary
Great service. My cleaner, Julie is lovely, very polite and friendly, works hard and efficiently and does a good job.
Reviewed on TrustPilot
fabio cilli
They send me three ladies for domestic cleaning in two months !!! Totally useless. One lady broke my TV unit, another one left 45 minutes earlier. Not sure how this is possible. I decided to clean my house by myself I don't need extra stress, and for sure NEVER use this agency again More...
Reviewed on TrustPilot
S&P
I can only review Kelly who is very professional, diligent and has such a lovely personality.
Reviewed on TrustPilot
Leighton McDonald
Reliable and and thorough
Reviewed on TrustPilot
Mabel Scully
Very pleased with all aspects of cleaning service. Glad got in touch with your company.
Reviewed on TrustPilot
Mrs Magdalena Bell
Great company. They are efficient and very easy to work with. They respond quickly to any queries and resolve issues fast. They kept me updated when I looked for help on a particular date. Very professional and I would definitely highly recommend them. More...
Reviewed on TrustPilot
Mrs Muriel Saunders
I am really satisfied with all the work Jessica Hall does for me, and appreciate her patience.I’m 93 and not the tidiest of people but Jessica always leaves my house nice and tidy.Muriel Saunders
Reviewed on TrustPilot
leslie j bateman
Reviewed on TrustPilot
Mr Dungate
Good service, excellent staff, and customer satisfaction. Would that all businesses one deals with were as accommodating.
Reviewed on TrustPilot
Jimbo Wales
Easy to set up and we have always been very happy with our cleaner Di.
Reviewed on TrustPilot
Mr Mark Willaims
Very good service. Always on time and efficient. Keeps my flat clean and very courteous
Reviewed on TrustPilot
martin wyatt
Non responsive (email) non connection on the 0333 number. I had to chase countless times to find out if I actually had a cleaner allocated (after 3 weeks from enquiry) very very frustrating, I avoid if you want a straightforward fluid experience. Very poor customer experience, and poor reasons given for the non responsiveness when I eventually manged to speak to someone in the call centre. More...
Reviewed on TrustPilot
Lorraine
Excellent service, quick and very informative. Highly recommend.
Reviewed on TrustPilot
Mrs Joan Nicholls
Very nice lady,friendly,if I was picky furniture never gets moved,but more than satisfied,
Reviewed on TrustPilot
customer
Our cleaner Christine provides a good standard of cleaning, she is keen to receive feedback and amend her routine as necessary. In recent weeks your office staff have been helpful in sourcing Christine following the departure of our previous cleaner. Again they are receptive to feedback and act in a professional manner. More...
Reviewed on TrustPilot
Lucy Howson
A fantastic service. Easy access to set up and cleaners are very friendly and hard working.
Reviewed on TrustPilot
Lesley Wheeldon
This company will always try to sort out any problems if there are any. They listen to you which is a refreshing change and act quickly.
Reviewed on TrustPilot
customer
I am more than happy with Helen. I would say however that, I do not want to answer surveys. If there’s a problem I will address it immediately!Thank you.
Reviewed on TrustPilot
customer
Very responsive to emails.Cleaner - Emma Goodwin has been excellent
Reviewed on TrustPilot
Chikkss Taf
Reviewed on TrustPilot
Pamela
I am a long standing customer of Maid2clean and have always received good service.Lisa has been with me a number of years now and is prompt, hard working anda pleasure to have around.
Reviewed on TrustPilot
Chris
Our cleaner provided by Maid2Clean is exceptional, she does an excellent job, is totally reliable and a lovely person.
Reviewed on TrustPilot
Elaine Price
Reviewed on TrustPilot
customer
Excellent service and great work - reliable, attention to detail and do a fantastic job. We have our wonderful cleaner Qamar for 5 hours a week and the house is beautifully sparkling afterwards! Would highly recommend.
Reviewed on TrustPilot
Mrs Schofield
Excellent service, punctual cleaner and has never let us down. Would recommend Maid to Clean 100%
Reviewed on TrustPilot
B, Underwood
Kate does an excellent job, always arrives on time and is a very pleasant lady, can't ask for any more.
Reviewed on TrustPilot
Di King
Excellent service. House stays clean all week, with just a tidy up in between. Really pleased,
Reviewed on TrustPilot
Jennifer Black
I'm very happy with Maid2Clean and would recommend them to everyone.
Reviewed on TrustPilot
Gordon
Maid2clean have been supporting my mother cleaning her house for about a year now. Both cleaners we’ve have had at my mothers have been excellent, leaving the house spotless. The communication is fabulous and the whole process simple and straightforward. Highly recommended. More...
Reviewed on TrustPilot
Holland
Maid2Clean have provided us with a reliable, responsible and efficient cleaner who cleans our office on a weekly basis and we are very happy with.
Reviewed on TrustPilot
Mr G Mason
Reviewed on TrustPilot
Emma Grundy
Our experience of maid2clean has been perfect for our family. Everything is so easy and simple I’ve recommended friends to use this company without hesitation.
Reviewed on TrustPilot
Eva Kh
The cleaner didn't turn up and the company didn’t inform us about it. Disorganised unreliable service.
Reviewed on TrustPilot
John Slater
First rate professional cleaning, very thorough and careful with valuable items. Strongly recommended.
Reviewed on TrustPilot
Mrs Rodger
Reviewed on TrustPilot
Andy Gullick
Signed up online and within a few hours we were told that they had found a cleaner for us who would come to look around the house the next day. The 'cleaner' arrived, glued to her phone with iPods still in situ and proceeded to tell us that this was her first cleaning job and didn't really know what she was doing. Arranged to give her a trial two days later.In the meantime asked Maid2Clean for references only to be told that they don't provide them due to GDPR regulations.The cleaner didn't show up on the pre-agreed day and we received no communication from her or the company to tell us that there had been an issue, she was running late etc. Waited two hours and then cancelled the ridiculously expensive monthly standing order to the company (for doing what I ask myself?) and took advantage of my consumer rights to cancel the contract within the 14 day calling off period. The whole process felt amateurish with a clear lack of care for the customer (or the cleaner?!). We have now gone with a more reputable company and the whole experience so far has been a far more professional and personal one. More...
Reviewed on TrustPilot
Allison GILLINGHAM
My cleaner is always excellent. My house always shines when she's cleaned.
Reviewed on TrustPilot
Amy Fyfe
Lovely customer experience from Allan and the team
Reviewed on TrustPilot
customer
I needed help for a short while as I have been ill and maid to clean helped when I needed it.
Reviewed on TrustPilot